You’re invited to join us every Tuesday at 3PM Pacific and Thursday at 12PM Pacific where we’ll answer any Kartra question you may have!
Simply click here to register for the entire series, we’ll send you a reminder each week about the live sessions.
We cover all aspects of Kartra. We answer questions about marketing, business development, entrepreneurship, time management… simply bring your burning questions to the session and we’ll help you find the right answer for you and your business.
Here’s a list of the previous session replays.
For even older replays see
- Tuesday Q and A April to June 2018
- Tuesday Q&A January to March 2018
- Tuesday Q&A August to December 2017
02:05 – When a timer gets activated after a page visit, how do I make that same timer deadline follow the lead around in emails, other pages, etc? Do I have to use the same timer or does any timer I put anywhere will have the same deadline as the first one for that same lead?
05:56 – I’ve created my 66-day bootcamp which is a one-time fee. It is drip-fed from day 1 to day 66. I need the bootcampers to move over to my mentoring membership site (to be created) which will be available for a small monthly fee. My bootcamp is about sobriety and the monthly mentoring membership will be for a lifetime to keep folk accountable. Do I start the mentoring at day 67? If so, what happens ten years from now on day 3,650? That’s a whole lot of posts being dropped daily. How do I handle a membership site that lasts indefinitely?
08:55 – What is the purpose of creating a new campaign in Kartra and adding all the assets to it? Is it just for having them organized?
13:40 – I stopped getting the test emails from my sequences. I have tried with different addresses and nothing. What happened?
20:06 – I want to send out a broadcast and I want to send it to everybody that are opted in to whole bunch of different tags. How do I get around that?
26:02 – If I made a mistake on a sequence, how do I stop a lead from receiving the rest of the emails when he is in the middle of the sequence already? Is there a way to quickly know how many people are in a certain part of a sequence?
29:00 – If I created the sequence elements out of order, how do I change the blue numbers of the elements at the top left side of them? What does unsubscriptions refer to in an email sequence? I added a group of leads to a sequence today and I have two unsubscriptions from that group, but none of those leads appear in the opens. How could they have unsubscribed without opening the message?
32:06 – I am setting up a membership site. The plan is to provide webinars on WebinarJam. The replays will be available on EverWebinar. Is there a tutorial where I can figure out how to do this with the content being dripped?
34:17 – When a lead fills an optin form for a second time, does it trigger the email sequence again? How do I prevent that from happening?
37:53 – Could I export my email list from Kartra and be able to restore it later with everything it had (notes, tags, log info, etc.)? Is there a way to automatically give X amount of points to a lead who reaches a certain amount of tags?
43:57 – I want to add an automation to an email sequence that says “only send this email if the lead has not purchased”, but I have to put each separate product in and I have 6 and it only lets me add 5 of them. What is the best way to do this?
45:09 – I have an issue with my website when people type it in. Some people can access it and some people can’t. When I use my computer HappyNow.online works in the search bar. When I use my cell phone, I can’t even find it in Google, even when I type the address. I have to type the full https://HappyNow.online to have it work. I set up the SEO exactly as I learned in the last video. What should I do?
48:54 – I’m concerned about day 3650 and having them to scroll down the page fifteen feet to find the daily dripped post. Can I put them in monthly categories or even yearly categories?
53:03 – Is there a way to incentivise opt-ins from affiliates, without having to pay cash for them, until people become paying customers?
56:03 – How can we change the link color in page builder?
59:16 – Why does the warning that I could lose my work every time I go back to dashboard, even after I’ve saved my progress?
1:14:35 – Is WebinarJam (as a product) included with Kartra?
1:14:52 – If I have certain brand colors, how do I ensure the colors are accurate when I can’t use the HEX code?
1:15:48 – How do I become an affiliate for someone else’s products?
1:17:10 – How do I add custom fields for our contacts? How do I set them up with drop down menus to restrict input?
1:21:44 – Can we configure the outgoing email with our custom domain? What is the best and quickest way to email the course to my existing list?
1:25:42 – I’m in Canada and I want to be an affiliate for Kartra and WebinarJam. Do I need to fill out a form to be an affiliate? And if so, what number do I put for my ID number? Would I put my social insurance number (The same as the US’s SSN)?
1:28:47 – How can you delete people from your lead list? How do I set up the starting rules section of the email sequence?
1:36:38 – Where do I find the membership videos?
1:39:44 – If I use the same email address, wouldn’t the system let you know?
1:41:57 – Should I build a blog with Karta because I’m trying to figure out where my homepage should be or if my homepage is a Karta sales page?
1:44:35 – What is the best way to add privacy & terms pages?
1:45:28 – Can streamed videos be downloaded?
1:46:49 – Can I do drip delivery on a product or do I have to do a membership?
1:47:26 – What is the color picker in the page builder tricks?
1:52:58 – What is the best protocol for checking the stats on optins? I looked at analytics for my optins/sales and I saw a graph for January 15 and it said 44 visitors. What does that mean? What is the flow of what to look at first and where to look and what does it mean? How do I decide what actions to take based on the places I look at for feedback?
1:54:23 – Is it possible for buttons to be live on the desktop version of a page but not live on the phone version?
1:56:49 – What are the days/times for WebinarJam, EverWebinar and Kartra Q&A?
1:57:39 – How to use a page visit as the starting point in a sequence?
1:58:12 – Will the pop-up still work if people have elected to stop popups?
1:58:42 – Can the membership builder for videos be uploaded in the videos section in the main area?
1:59:00 – Where on the settings is the basic address for all of my correspondences?
1:59:36 – What do you suggest is the best way to make a footer that has all your info and save them attached and make a template of that footer so I don’t have to redo every time?
2:00:16 – Based on how far they get down the page, can there be a sequence?
02:50 – How do I set up SEO on the pages?
05:40 – What does it mean when a lead has the red exclamation mark and says hard bounce? Should I delete that lead or is there any use of having it there?
06:59 – How is it possible that I’m still getting leads from my previous optin page, if it has a redirect to my new Kartra optin page?
11:12 – How do I know if a membership user is sharing his login details with other people? What could I do about it?
15:52 – What else besides custom domains I could add to my plan for an additional fee without having to upgrade from the starter plan? Can I add more pages creations after the 100 limit for example?
17:20 – Does it matter whether I configure a product as a main product or as an upsell? Can you sell another main product as an upsell using the straight through purchase? What is the main purpose for configuring a product as an upsell if it doesn’t matter whether the product is configured as an upsell or main product?
21:54 – Is there another way to save complete Kartra pages without having to store them in the platform? Could I save the HTML code, and be able to restore them in Kartra later? Could I use dynamic variables in a Kartra page, like the name of a lead?
24:24 – Can I tag a lead for pushing a button that opens a pop up thank you window?
30:12 – To add a tracking link in a page button, do I have to use custom URL or Kartra page? How do I automatically tag someone for a dropdown answer in a submitted form? How do I redirect someone to a specific thank you page according to a dropdown answer in a submitted form?
41:41 – Can I see the list of unsubscribed leads or do they just disappear from the platform?
53:13 – Is there a way of having different options instantly load in the same page, instead of having to load a new page every time they click something?
54:12 – I bought a legitimate lead list from a marketing company. It was rejected by Kartra because my website wasn’t live yet. Do I re-submit it or have to contact someone about it?
59:24 – If I use my own domain I can build everything in Kartra, have my videos in Kartra but do I have to point my domain or can I bring in my own domain into Kartra and have it without Kartra showing up on it?
1:01:44 – The phone image fits fine, but my same image in the iPad is too big. How do I resize the image to match the same image that’s in the iPhone? What is the Parallax scroll?
1:04:08 – How does Kartra email compare to Active Campaign? Do you have all the segmentation options, CRM, lead scoring, abandon cart, etc features?
1:06:34 – I have a free membership. People can purchase an additional membership area and then the upsell goes to another area. They are 3 separate memberships but is there a way to make it easy for people to log in to one account and access all of their areas?
1:07:38 – Can I upgrade later and downgrade now my account?
1:10:03 – If I used an email address provided by Kartra when I set up my funnel, does it actually work? Was it a placeholder or is it a real email? How do I access it if it is?
1:11:00 – Is concierge’s 150 per session or per month?
1:15:50 – How do I connect to Webinar Jam?
1:22:22 – Can I sell one-off webinars that are done in Zoom using the calendar system?
1:24:10 – If I have a product setup as an upsell product under a main product and have affiliate turned off for that product, will the main product setting for affiliate commission still apply to the upsell product?
01:11 – How do I set capabilities/limitations for virtual assistant and other people getting in the account to do work? What risks are there in allowing them the access?
05:17 – How do I set up an affiliate sold product with an upsell? How does the checkout work and what to do if you also want to sell the upsell as a stand alone product apart from the main product sale?
22:53 – How to build a simple membership area with modules and classes in the modules?
25:31 – Can the virtual assistants build the website and transfer my domain from someone else so I can give them the logins and then decide what they can see?
33:43 – My quick launch funnel is showing as inactive. Not sure what happened, but I need to launch it again. It was created as a Done For You campaign. What should I do?
35:24 – Where do you set up the credentials (email and password) for the new contributor?
40:53 – Where do I place a picture or avatar for the picture of presenter or anyone for that matter?
42:28 – In the new calendar, when you have the needs to be approved for calls turned on, is there a way to send a confirmation email after the call request is approved?
44:00 – I added the six videos, setup the membership content, and a product page for my course. What other components in Kartra do I need to setup to work with my existing list? Do I need to setup any additional pages or campaigns?
45:43 – Can a page be used for more than one product?
47:37 – We offer a series of classes and people can pick and choose which one. I want to add them to one cart so they don’t have to checkout twelve times. Do I have to add one bump offer or multiple bump offers?
56:18 – I signed up for my EPP list builder and I’m getting emails but I am not sure where they are coming from. Any advice?
59:17 – I am using a form to collect information (an application) that I need to see before a call. Is there a way to see all of the answers in the custom input fields?
1:01:45 – Can you build pages and videos randomly and then hook them to a campaign to build a video page then later hook it to a membership program?
1:03:17 – I have a website on WordPress and want to have Kartra handle all my product processing (shopping cart). What is the best way to do this?
1:05:27 – Do you provide SSL known as TSLl certificates? If I have one on my domain and redirect it to Kartra, will the certificate still apply?
1:06:39 – How can I straighten out my pages? Can I delete all the templates/assets? Does starting a new campaign reload the assets?
1:10:42 – Is there a training for ‘my campaigns’?
1:11:56 – When I have a product that is sold through affiliates, I only offer commission on the main product and not on the upsells. Plus, I don’t want the affiliates to see the other products. When I configure them as an upsell product, they are invisible to the affiliates. If I set them up as a separate product, I can turn the affiliate options off for that product. Would I still be able to configure a product as an upsell with the straight-through (one-click) payment for a main product sold as an upsell to another product? What is the purpose behind configuring the product as and upsell instead of a main product? Is it to inherit affiliate commission settings? What other reason is this configuration recommended?
1:15:57 – I have a list of leads that is in Kartra and also in another system. Some people have opted out in list in the other system. What is the easiest way for me to get the ones opted out removed from the list in Kartra?
1:17:23 – Why isn’t there an undo button when designing the web pages?
1:20:36 – How do I set up the following – broadcast to lists X & Y, except people who are on List Z? Should it be set up as – broadcast to lists X & Y, except people who have tag blue?
1:22:16 – I have just added a subdomain but I already have a lot of pages, created landing pages that go to other pages, forms, checkouts etc. I am going to put all the pages on the subdomain. I presume that I need to change the links to the new page name (with the subdomain) Is this correct?
1:26:22 – The link for training about campaigns goes to sequence building triggers. Is that where you meant to direct me?
1:28:29 – I’m unable to see the undo button on my side. What should I do?
1:29:23 – Can I unpublish?
1:30:58 – How do I create a one-click upsell?
1:34:05 – I have two companies that are very different. Do I need to have two separate Kartra accounts or can they be set up in one account?
1:34:37 – I’m having the customers do purchases on my shopify site, will this make any Done For You funnels unuseable? Do they require a product to be made in Kartra?
1:35:55 – How to use the settings section on the page builder?
1:40:56 – The True All In One Business Platform (that shows up on the google search as the name of the domain), where did that come from?
1:41:50 – What do you mean by, in an upsell you will have to do the form again for the upsell purchase but with less info? Do you mean everything will be auto filled and they just need to re-enter cc info? If they don’t complete, the upsell in the original order has already gone through correct?
1:43:01 – We created a Done For You from Frank Kerns simple list builder. We edited and updated and saw about 58% complete. Last week, we saw that all the pages lost all our work. What could we have done wrong?
1:45:15 – When you did Google Kartra that was in the title, where did it come from? How does the rest of the stuff show up below that?
1:53:24 – Nothing really shows up when I open www.donewithanxiety.com. Why is that?
1:55:30 – How do I embed the links in other places?
1:57:55 – Are the devs working on being able to add images that our affiliates can use?
04:38 – Can you do a quick walk through of the calendar feature?
19:31 – Trying to get a handle on automations – I have one that goes Email, Split Test, if Email Opened, TRUE goes to next SubSequence, FALSE drops to the next Email with a Wait and Points assigned. However issue #1 is that the TRUE (email has been opened) is not going to the top of the next SubSequence. Any ideas?
20:58 – Can I get a video file size down from 24 MB to under 5 MB? Does that help me at all in Kartra? If so, in what ways?
22:14 – Is the preview link in the membership area post the actual link for a registered user? If it is not, where can I find it, so I can set up tracking links properly?
24:29 – There are the upsell related pages/email templates. If you have no upsell product to offer, is there an option in the campaign to bypass the upsell portion? I wouldn’t remove any of the associated upsell pages that comes with it, I just wouldn’t edit those upsell pages. Is that what I should do?
29:40 – Can there be a test user for membership area?
45:22 – How can I change the automatic invoice email language to Spanish? Where do I edit that automatic invoice?
49:23 – If someone asks for refunds, where do I go to make that refund? Is there a way to add an interactive section that lets a user answer different questions by pressing buttons (like a quick survey), so at the end he can be taken to a page according to his answers?
58:18 – Are there separate pages for a product portal and a membership portal? The products themselves aren’t showcased like the membership is or would that kind of product showcase only be enabled if/when I choose to post my products in my affiliate promo? Is this correct?
1:04:01 – Where do I copy the Facebook pixels event code snippet for add to cart with a pop-up checkout window?
1:05:31 – Can I add variations to physical product sales funnel i.e., shirt sales – colors, sizes, etc.?
1:09:54 – I want to verify my domain in my YouTube channel. To do that, I need to copy a meta tag in the main page of my site. It says it has to go in the head section, before the body section. I tried doing that with my landing page (which is set as my homepage) in the Kartra builder and it didn’t work. Where am I supposed to paste that code?
1:13:42 – If I use the countdown based on landing date (dynamic), which is the only one I don’t require an email address from the user. Can that only be used for one specific page or can I have the same landing page based timer running on multiple pages for the visitor to see? What does it take into account to ID the user if it’s not the email?
1:15:13 – I’m trying to set up a product purchase of $1 for the first 30 days of a membership, and then $33 ever month after that. How would I make the $1 price point have a 3 day timer that when expires will make the price automatically go up to the $33 regular month price? Do I need to set up a $1 and a $33 checkout page? What else do I need to do? Will the CTA come at the end of a webinar (WebinarJam / Everwebinar) with the 3 day countdown clock starting when someone lands there? How and where do I set a tag to sync with the webinar, follow up emails and $1 checkout page?
1:19:45 – How Avada theme for WordPress plays with Kartra? Do you know if blank slate plugin can be implemented only on certain pages of WordPress as it removes header & footer and of course my Kartra html will have header & footer if I choose to put some of those pages in to my WordPress blog?
1:39:44 – How do I set up a user to work for me as a Virtual Assistant?
1:42:48 – How do I add another subdomain in my Kartra account without losing my other subdomain I have?
1:44:04 – Frank Kern’s campaign creates another product icon in my products. Is this a duplicate of my original product? If it is, does that mean I have to edit two versions of my product membership site?
1:44:57 – How do I change the spacing of the sections?
1:46:50 – Is there a way to send an individual email on your leads list or a list that you have? How does the tracking of your correspondence works?
1:48:44 – I am creating a course with 5 videos for customers to access. What current Kartra templates or campaigns should I start using?
1:53:41 – On pages section, I have all kinds of Kartra templates, can I move these so my page isn’t messy?
01:50 – Can a calendar be set up for an Affiliate? If so, how and what permissions can be given/not given?
14:54 – How do I assign a page a two level subfolder link, like mydomain.com/subfolder1/subfolder2?
15:51 – When someone unsubscribes from a list, does Kartra remove them from the list automatically or do I have to manually remove them?
17:15 – How can I hide unfinished content of a page from everybody?
21:14 – When a new daily dripped post is ready, my members will receive an email: new post is ready to view. Is it best that I don’t include the password with every daily notification? Any thoughts on the email links, aside from making sure that the initial welcome email to the membership has their login link and password?
25:16 – Is there a way to prevent my own testing on web pages to reflect on the analytics?
29:22 – Is there a way to get visually checked or ticked off automatically the content a user already saw in a membership area?
33:04 – Can I add a picture to a page that is already built or do I have to start over with a section and then a column?
37:55 – How do I change the default font for pages and memberships?
38:33 – Can I add a description to the author section in the membership area?
40:04 – Would you go through a review of what steps we should follow when we download a Done For You campaign? How do I connect one Done For You campaign to another? How do I add emails to a funnel? Any suggestions on tags?
49:42 – How do I know the content that has been consumed in a membership area by an user? Can I know whether they consumed a Vimeo embedded video?
53:25 – How do my customers use my e-Products, disclaimers etc? Are these part of Kartra offering?
58:05 – How can I change the default language of memberships interface for the users?
59:32 – The search option in my membership area is not finding anything, no matter what word I put in. How do I fix that? Is there a problem with other languages besides English?
1:02:12 – I have a page for the video in the pages section, what should I do with it?
1:03:20 – My Kartra page via salestrainingsite.Kartra have SSL issues. What should I do? What should I do about completing the campaign?
1:04:48 – Our 4 email series finished before we could add emails 5-8. How do we add those emails to existing campaign?
1:07:38 – How do I link the envelope icon in footer so it opens an email client?
1:10:30 – If an affiliate / team member is using the Calendar, will they only see their Calendar and not everyone else’s?
1:12:11 – How do I customise the columns?
1:17:24 – Can I add a picture on top of a column or does it have to be a separate part of a column?
1:19:47 – If I do in funelytics link a couple of campaigns. How do I move it to Kartra?
1:24:00 – I am not getting big reductions on the videos with handbrake. What do I need to do?
1:26:00 – How can I automatically add a tag to a user who presses the button in the membership area to get to a membership post?
01:11 – How do I include all people on list 1 except people who are on list 2 or who have tag 1?
01:52 – How do I know where a lead comes from?
02:35 – Besides the fixed date timers, do individual custom timers have to be applied only to an existing lead (registered email) or can they be applied to page visitors who have not opted in by using their IP address?
03:55 – How do I resend an email to anyone that didn’t open the original sent in Kartra?
06:33 – What are the pros and cons of considering a subdomain for a franchise client?
09:33 – For things like page title, open graph title, meta description, if I’m using a page in WordPress using blank slate, will it be using Kartra’s information or do I need to configure those same items in WordPress?
10:26 – What are the pros and cons of subdomains?
17:40 – Can I embed local payment into checkout page?
18:42 – I have a custom domain with the Kartra site. I have a client that wants to create lots of unique landing pages to drive leads. For the consumers view, can I create these pages on a custom domain of my own so it looks right for the consumer?
36:47 – How do you change the favicon?
40:40 – How to link product with a page?
48:10 – Do you have automated webinar integrated?
05:10 – If someone submits a form, how do I have a copy of the submitted info emailed to me?
07:19 – If I copy and share the URL of one of my membership page posts, can someone else click on that URL and have access to that page? In the membership access levels (in the managing locked posts section), what is the difference between the don’t display locked posts in the navigation bar versus display post, but keep it unclickable? What is the definition of unclickable and how much visibility does it have?
16:54 – How do I hide certain pages from search engines?
18:11 – I am selling memberships through the Quick Launch Funnels in accordance with Frank Kern’s guidance. My assistant is developing the membership site on a Kartra page. Do I need to get it categorized as a Quick Launch Funnel page in order for it to work? If so, how?
20:41 – How do I set triggers for certain sections or content to appear on the page besides delaying them with certain time?
24:49 – Can I market a product on Kartra that I don’t want to sell there (i.e. make a product without entering pricing info)?
27:03 – What happens if a lead fills a form more than once? What about different forms with the same email address?
31:28 – Can a video be played automatically right after another with Vimeo or Kartra video?
33:38 – What do I have to do to be completely safe with GDPR?
34:48 – Can a Kartra webinar optin page integrate with Zoom?
36:43 – Can you display currencies in USD and EUR from the same account? Can you display them at the same time?
44:30 – Can I have an open page with free content and then closed content after logging in?
55:09 – How to get an affiliate to sign up for announcing my set of webinars (free to view, first signup page, followed by the option to buy the recordings)?
59:40 – Can I do a mini-tutorial with pop-up bubbles messages for my membership users to teach them how to use the platform, just like Kartra did with me?
1:17:46 – Following up on having a notification sent to you when someone fills in a form, can you connect this with Zapier to have that information put into a Google spreadsheet? What is the limitation on number of characters?
1:20:14 – Could you show the controls in the Q&A replay video, so anybody can jump right to their question if they want to re-watch it?
1:22:28 – I have some clients who bought my elite coaching program through my old SamCart link. How do I give them access to my membership access portal?
1:26:09 – I want to create two memberships but invite the first member group to advanced marketing membership after three months. What is the best way to transfer the ‘yes’ members over and keep recurring subscription going (same price)?
1:27:16 – How do I customize the email footer?
1:29:13 – Is Kartra mainly for membership and coaching related programs?
1:31:58 – How are refunds handled / setup if a customer wants a refund? I have a 60 day refund policy. How do I do that or does Karta already give that option to customers based on my product setting of 60 day refund that I selected?
1:35:20 – If I have multiple memberships and a customer cancels their subscription at any time, or in any of the memberships access points, do I set one automation on the product setting to revoke access to membership 1, and 2, and 3, etc. for all memberships or do I need to set an automation in each membership as well?
1:39:53 – I’m planning a 13 part video training series. Parts 1-4 will be free access but parts 5-13 will be paid subscription. How do I structure this format using Kartra memberships and perhaps offering parts 1-4 as an EverWebinar with the option to upgrade to parts 5-13 at the end?
1:43:35 – Where do I find images library? Where do I upload images and get stock images and gifs?
1:48:51 – On my Facebook share of my welcome page, it reads countdown clone. What should I do?
1:49:35 – I have a video that I uploaded to Kartra that I have on my WordPress site as a pop up. How do I find the analytics for how many people visited and watched the video and how much they watch of it?
1:50:19 – Is there a limitation on the number of characters that can be submitted in a form?
1:51:26 – What pages are best to track? Why should one track pages?
1:53:07 – Can you clarify about concierge service and ability to integrate using Zapier?
1:54:57 – Can you recommend what actions and in which order to QandA daily stats of optins and leads?
1:56:55 – I currently have a domain directed at my Kartra. I am thinking of changing that domain. Can I delete the first one? I have about 10 pages created and have not yet directed my domain at them. Can I direct my domain at the pages already made? For instance, can I still do – my domain.com/optin or similar i.e., is it still possible to replace the random numbers after link while doing it in retrospect?
01:25 – What is the best way to send individual custom emails to leads? How do I add custom fields in the profile of a lead?
04:44 – What can I do with SEO parameters so I can get the most out it?
08:34 – How can I add custom dynamic variables to an email message? When I publish a Kartra help desk Live chat in a page it says, “live chat is offline” when a user clicks on it. How can I fix that?
17:17 – How do I add existing tagged leads to a sequence?
20:09 – Will we get good SEO when we use a page linked to our domain?
24:29 – What forms and ways of backup can I do with Kartra for my content and leads?
27:12 – Is Kartra blog going to have the same kind of SEO and info building for my brand that a WordPress website will?
29:00 – How to stop email sequences once someone buys the product?
43:51 – Does it make any difference where you set an automation or a tag since there are multiple locations to do so?
47:20 – I originally set up Kartra with the Kartra URL. If I change now to a custom URL, will I have to replace all the published URLs in the products, pages, forms, etc. that I have already posted or will the old Kartra URL still resolve to the correct location or are those old URLs going to resolve to a 404 page?
53:28 – How do I create another membership site for my coaching practice that is seperate from my Wilderness Survival Membership? Do I need another domain?
55:39 – If I have an existing website and emails with GoDaddy, can I still use the same domain/site with Kartra’s?
57:09 – How many levels can you have in one membership? What is storage level for files in Kartra?
59:15 – I have about 10 pages made and just forwarded them. Can I rename the pages if they have forms on them?
1:01:00 – What is the best way to set up a time for a concierge consult?
05:13 – What is the cost of Kartra’s Concierge service?
09:59 – Can I bundle my products?
15:19 – Where do I start from?
18:31 – I had someone sign in through my optin and they got my thank you page but not an email from Kartra. What step could I be missing?
21:00 – What is the storage limit to store videos within your account?
24:20 – How do I skip the welcome email and then send people directly to my membership site?
25:17 – I’m working with different businesses and I would like their employees to have access to different courses. Can I have more than one group access a membership site? Do I need more than one membership site?
27:03 – Can you demonstrate how do you skip the welcome email?
30:16 – Can you demonstrate leads/logs and tell me how we can use this feature to confirm we are doing sequences properly and adequately?
35:44 – Can I design a website in Kartra and keep everything under one place?
39:00 – We did a small WebinarJam test today and ran a video from YouTube but there was no sound. What should I do?
42:34 – Can I host more than one website/domains on Kartra?
1:02:26 – Can you detail what exactly is included in the concierge service?
1:05:11 – I don’t see any chat or comments. What do I need to do to fix this? I’ve logged in well after the start of the webinar. Is that why?
1:06:00 – How do I know when to use component mode or column mode?
1:10:35 – Is it possible to place a blog on Kartra?
1:25:26 – Can you walk me through price points?
1:31:18 – What are the hours of live chat?
1:38:10 – Is the Q&A recorded?
1:39:10 – Is there a way to find Kartra users in my city?
1:42:40 – Can I edit my return name/address on emails coming from membership?
1:46:30 – Can you tell us the reasons for hiding a page and if that has to be detailed in any funnel?
1:50:50 – How do you copy a lot of content from a Kartra page to a Google doc without having to copy each component?
1:53:54 – Do you have visibility or score/rate which funnels / opt ins are the best performing?
1:54:53 – If I want someone to download something from a page and also capture the name/email address, is there any advantage of using a button versus an optin field on the page? If there is a button then the pop-up optin will come after the person clicks on the button? What is the advantage of one over the other?
1:56:15 – How do I put a video into an email? What if I want it to put an image link to a video hosted somewhere else? How do I do that? What do you suggest is the best way to track someone’s use of a membership? I want to find out which lessons and/or videos are most used and returned to. Do I tag every lesson and/or video separately or track them a different way?
01:26 – I am coming from Clickfunnels to Kartra. What do I need to know to transition well?
05:26 – How do I make a carousel like slider with a testimonial section?
09:44 – How do I get my website name from HostGator to Kartra?
11:36 – On my pages, is it possible to have my logo as the favicon instead of Kartra’s?
13:03 – I’ve had the Live chat support pop up as an option twice, but otherwise I never see it as an option. Are there regular hours? Is there a queue during hours?
15:18 – Can 3 different products be purchased in one cart transaction or do each of the products needs its own page/funnel/transaction?
19:14 – This is about a background image on a small page. The way it appears in the builder is different than how it appears after I publish it (the published version is cropped much more closely, and I lose an important part of the image). Why is that?
21:23 – Can you demonstrate how to make an index and 404 page?
44:05 – Would I use Kartra to build my website or just use it for my sales page?
49:48 – If I were to build a site on Kartra, what could I do for the blog?
52:04 – What is the best way to create an online store with products?
01:20 – When editing a existing template, is it possible to create a color palette and set fonts for that page?
06:39 – Kartra assigns separate usernames and passwords for each course. Why do you think Kartra works that way?
08:35 – I have a company that hold benefits and we are trying to set up an API where each new member buys the membership through Kartra checkout. The issue is, the company has a API token I need to put into Kartra to make it work. How do I do that?
12:48 – When I am dragging in new components or sections I am having trouble in scrolling to the part of the page where I want to drop it. What should I do?
15:59 – Can I import my lead page HTML funnels into Kartra?
21:15 – I set up my subdomain but I am getting an error on page load, ‘your connection is not private’. What should I do?
22:11 – I clicked on Done For You campaign and during the test, I got all the tests except the product which is a PDF ebook. How do I connect it?
40:40 – I can set up a secondary domain but can I also set it through secondary PayPal, secondary email or do I need to have all of it in Kartra?
44:49 – I need to create a program where I have consultants who get paid ‘x’ on all the members that brought in by non profit and then the next affiliate (non profit) gets paid ‘x’ for every member who comes in through them and then I would like every member to have a link they can share with their friends to join but they don’t get paid money instead, they get free trip with certain amount of leads. How do I set this up, where there are three distinctive affiliate program and I can input separate transfer for each?
48:25 – Can I set up both membership and course?
53:07 – How to integrate with a payment gateway?
55:43 – My promotional videos are 4:3 in terms of ratio but it is not supported in Kartra video player. Is there any other way?
58:05 – I was going through my Done For You campaign in the simple list builder and it continues to say 15 percent done. What should I do?
59:46 – Can Kartra track visitors behaviour clicks, purchases, opt-ins etc., on our WordPress pages in order to tag people?
1:01:20 – How many members can I have in my membership site?
1:03:54 – What is the best way to trigger the sequence and how can I get all the timers working correctly?
1:06:45 – Should my Kartra domain name be the same as my regular domain name?
1:07:56 – How does the email contacts limit work?
1:09:03 – Can I transfer pages built in Kartra into a seperate account?
1:15:36 – How do I edit the email footer for my broadcasts and messages?
1:18:58 – When downloading a file, it adds a bunch of numbers and letter in the beginning of the file name. Why does this happen?
1:22:10 – If I use coding in WordPress, am I limited on domains or do I still need to purchase the additional if I am above the amount in my plan? Do I need to add all the domains before I start setting things up?
1:25:22 – How do I know who and how many have opted into the pages we have send them to?
1:26:29 – Could I include some helpdesk services inside my product?
1:37:59 – Can I create a tag that would remove an email from a person who is inactive and has not purchased anything so that I can have active paying customers on my account?
1:34:22 – I am using OptinMonster for the floating bar and canvas popups. While searching on how to integrate it with Kartra, it brought me to PieSync. Will this work?
1:36:01 – How do I design website pages in Kartra?
1:45:37 – How long does the cookies last on affiliate product?
1:47:06 – How does the split tester work?
1:52:56 – Can you give affiliates coupons code?
01:02 – I have created a portal with various memberships sites organized into 16 different levels within the same course. How can I grant access for 7 days with a $1 payment only to the first 4 levels and after 7 days $30 Card on File charge to grant access for 30 days to all 16 levels?
04:29 – If you have created a page, can you clone it and move it to another funnel?
06:54 – How do I comment on a comment left by a member in the membership?
08:48 – How do I create a thank you page?
12:58 – Can one set up a weekly recurring payment?
14:19 – Is it possible to use the Amazon hosting in Europe according to GDPR requirements?
16:22 – What is the best URL structure? I have a WordPress site with a bunch of pages. Should I create a subdomain for Kartra pages or better to use the blank plugin?
18:12 – I did a custom domain with a domain in GoDaddy which does not have a SSL certificate. Will Kartra automatically provide it or do I need to buy the SSL certificate in GoDaddy?
22:08 – I have a product that has recurring payments and I have configured Stripe as my payment gateway. How does the collection processes if the user’s credit card is not successful the first time? How many times does Kartra try to collect? What happens during that time with the access to the membership site? Is there an alert in Kartra that indicates that the recurring payment of my user was successful? Is there any way I can disable welcome message from membership sites? Is there any way that I can skip this step during the configuration of the membership site? How can I set up a product so that people have access to a silver membership for 7 days for a dollar and then have access to a golden membership for recurring monthly payments but the content of the product is a membership site?
27:32 – Can I use my one Kartra account on two websites?
28:16 – I have build a page in a Done For You funnel and I have lost it and can’t seem to find it. How to add it to another funnel?
31:30 – Is there any alert in Kartra that tells me when a recurring payment has not been successful?
32:42 – When I go back to edit a page, the images are lost. I’ve probably had this happen 4 times since started. I replace the image and then it’s good. Is this a bug in the system?
33:59 – I get emails from Andy Jenkins from time to time that include the ‘sign in for 14 day trial of Kartra for $1’ offer based on me signing on for a webinar he (or someone else) was hosting. If I unsubscribe from that list, will this affect my Kartra subscription?
36:55 – I want my helpdesk to be available to those with only a certain membership or tags. How can I restrict this? Can we hide the helpdesk URL so it can’t be found on search engines?
38:37 – We uploaded our contacts list of some 15K addresses and the billing came in for Gold level. We want to spend the first week or three doing the development but Kartra won’t allow us to have less than a Gold membership. Is there a faster way to do this?
40:30 – If im promoting a product from a different platform, what’s the best way to connect that page to your Kartra account for tracking?
44:18 – Do Kartra pages have any SEO disadvantages? Can I build a 100 page site, 100% in Kartra and I plan to acquire 50% of traffic from organic and 50% from paid traffic?
47:29 – Can you go through the email analytics possibilities?
54:26 – If I have a free membership that drips for 5 days, how do we bypass that 5 day drip for buyers who buy the full membership so they get the videos right away?
55:55 – How do I edit the four columns in the page builder? How do I use the helpdesk feature?
1:04:33 – I set up a membership for a client and uploaded 2 videos using YouTube. I can view the videos on my end, however she cannot play the videos, saying she gets the message “playback on other websites have been disabled.” Is this on the Kartra end or possibly YouTube?
1:06:07 – How do I go back to add an area to collect the members cell numbers in order to send them a text message in membership site?
1:09:19 – I started one Done For You funnel and got confused and then started another Done For You funnel. I have a video place marked product page from one of the funnels, another checkout page with the same benefits and bonuses from the second funnel and I can’t find a way to transfer the checkout page into the Done For You funnel with the product page that matches it. How do I do that?
1:13:00 – I am currently setting up a 10 email sequence that consist of video training. Would you recommend me embedding my videos into the actual email or having the prospect click on a link that actually takes them to a landing page that has my video?
1:16:00 – How to go back to desktop without getting the red warning?
1:18:17 – Is there a survey feature like Survey Monkey in Kartra?
1:19:42 – Can I still email someone on my list directly even if they have unsubscribed from a particular email series or sequence?
1:21:11 – What’s the easiest way to create a buy now button on a page to take someone to the checkout for a product?
1:24:21 – I had PayPal connected, then I added Stripe. After adding Stripe, this error has shown up that the payment gateway configured for the product has been deleted. What should I do?
1:26:38 – If a site continues to have content added it is more desirable in SEO, is this still true as it seems my Kartra page will be more static? I’m doing a WordPress site for blog on domain. I have mydomain.com & .life and I am thinking of redirecting main domain to WordPress and life to Kartra. What if I direct my main domain.com to Kartra? Do I need to go back to GoDaddy to make blog.mymaindomain.com? How does that affect the SEO?
1:30:18 – I’m looking at my page analytics and I would like to know more around the Goals. Currently we have a page containing a form, with around 800 leads who have completed to create a membership. But the Goals in analytics reflect that only 4 leads have counted towards the opt-in goals recorded for the page. Shouldn’t all 800 who have completed the form count towards the opt-in goal?
1:33:07 – When 4 Day Cash Machine promo is over, do we need to unpublish the pages or leave them live?
1:35:22 – For weekly newsletters, would you send them as broadcast or sequence?
1:36:49 – I have a page with a catalogue of different products. Each with an image and with a URL to click through. The problem is that I cannot get each image to look exactly the same size to get a neat layout. Other than editing each image is there an object I can use that shows the image as a fixed size?
1:40:46 – During Kartra sign up, I created a new name for the Kartra domain. Should it have been my domain named purchased from GoDaddy? Do I need to keep my website from GoDaddy or can Kartra function as my website?
1:43:03 – Is there a place to put our signature we can always use in emails?
1:52:01 – If we use the email return address given us by Kartra than our domain is directed to Kartra, where do those emails show up? What is the best way to handle those? Can we use a Gmail for our email return addresses?
1:53:10 – Do you recommend training that would allow some design enhancements to membership content pages?
1:55:42 – Is it possible to tag someone based on how long they’re on a membership post?
1:59:26 – What timezone is the unlock timer based on?
01:39 – I want to manage lists, create pages, and send emails, for 4 different people. How do I keep things separate in Kartra?
02:45 – How do I go back and categorize broadcasts and pages?
05:02 – How can I control which part shows how much in a section of a photo?
08:56 – Is there a place in Karta to go and see a snapshot of recent activity?
12:00 – I would like to move my entire account from a custom domain to a subdomain. What is the best way to do this?
16:24 – Is there a mind map feature to create sequences before assets are build out?
18:46 – What’s the timeline of blog posts templates? Also, as best practice, would it be better to use your platform or host our blog on WordPress?
23:41 – What are the main differences between Kartra and Kajabi?
24:58 – I am having trouble regarding international date line and countdown timer. How do I edit this?
31:08 – If I have Kartra, do I still need WebinarJam?
31:53 – I am trying to do a sale on renewals for a membership program. Annual members only had membership for 1-3 months so if I cancel existing membership now, this new purchase will give them 2 years of membership before their renewal (they get a bonus of 1-3 months of extra membership). In order to accomplish this pricing structure, I would set up a product that charges $297 now and then $597 in two years and $597 every year after that. $297 would be a trial amount with the trial period set to two years and then the $497 would be the amount with recurrence every 1 year. Is this going to accomplish what I am trying to do?
33:44 – When creating a page or editing a page template, is it possible to create a color palate for that page?
34:42 – Can I use sub domains for different products I have?
37:01 – I have created my membership on Kartra. Can I integrate my membership onto my WordPress website?
37:47 – Is there a way to get instructions on the same page where you are creating content?
41:54 – I’m doing a conference and want to sell tickets, landing pages, email capture, tracking, etc. Is this possible? What is the best way to do this?
1:17:58 – Is there a way to delete old (now unused) category headings?
1:19:29 – Can I substitute Shopify and the Drop Shipping Plugins for on demand printing like Printful? Does Kartra substitute Shopify?
1:20:24 – I am building a membership site. Can I set up an automation to end a 7 day trial or a 12 month membership?
1:21:28 – Is Kartra better for me as compared to Kajabi?
1:25:52 – What are the compression tools you use for videos?
1:26:15 – Could you demonstrate how would I set my name ‘KERRY KING’ with “Kerry’ as the domain name and ‘King’ as the sub-domain name?
1:28:23 – I have a portal that has 16 membership sites and a product whose content is a membership site and when a person buys that product he has access to that membership site and 15 other membership sites. But the person receives 16 emails. What can I do to avoid that amount of emails?
1:34:05 – I am building my homepage, should I host my domain and main site on Kartra and then use subdomains on WordPress or the opposite?
1:36:05 – How do I make my videos not downloadable within my membership?
1:39:00 – How do you remove the endless mirror effect while sharing screen in WebinarJam? 1:39:45 – How can I get my emails over from GetResponse?
1:40:40 – Is there a way using paths to hook lead ads with Zapier so that when the leads come in they are dumped into the correct email sequence?
1:41:48 – Does Kartra have the ability to pop-up a page on my website?
1:42:36 – I have 9 packages on my sales page. What would be the best idea for the checkout page – 9 different pages or 9 price points?
1:44:30 – Does Kartra give us a leaderboard for our affiliates?
1:46:45 – What training does Kartra have on methods of tracking users who open emails or not, as well as abandon cart users etc, and then automate follow up?
1:48:13 – Do I need a video hosting platform, like Wistia or Vimeo or can I host videos inside Kartra?
2:08:00 – I have a portal and I am building framework for membership courses and I want people to see them but not launch them. How do I do this?
02:39 – What is tagging?
04:59 – I am trying to add audio to my site. I have it stored in Dropbox as an mp3 file and when I use the audio playlist button to add it, I get an error that there is a server problem or that the format is not supported. What could I possibly be doing wrong?
08:39 – How do I add a workbook?
10:56 – When I do a live webinar, is there a time lag?
12:57 – When I do a call to action opt-in, is it possible to have the page come in, to just part of the page?
14:39 – How do I access my affiliate earning out of Kartra?
15:33 – I already have Facebook pixel codes installed on pages but I also want to install Google tags. The instructions say paste as high in the < head> of the page as possible. Also it says “Additionally, paste this code immediately after the opening < body> tag”. Where exactly in the tracking code boxes do I paste these both in?
18:20 – What is the best way to set up a course?
20:35 – If I have a subscriber who unsubscribes and then wants to re-subscribe with a new email address, can I simply update their lead details with the new email address or do they need to re-subscribe through my opt-in form?
23:29 – Can you suggest a way that I can give people an option of changing to an annual membership before the first charge and also without making them choose this before they begin the trial?
28:15 – Will Kartra have an agency package?
33:02 – Can you explain how to add sales tax to my physical product?
53:36 – Is there a way to make members connect with each other if they give permission and be able to share social media info?
53:23 – Can I have a membership site that I can take with Kartra?
54:17 – MyDomain.com is currently a weekly site which will shift to Kartra and WordPress blog gradually. I got a second mydomain.life so I can connect it as my custom domain in Kartra. If I do this and I want a WordPress blog also, can I make a subdomain in Kartra to go to WordPress? Is it possible to make a page not visible to search engines? I noticed that a lot of the Kartra training videos are on YouTube. Are these private, unlisted or public? The videos seem to lag. Are these Kartra hosted ones? Are we better off to host with Vimeo or any other service? I was going to listen to someone’s WebinarJam presentation. The screen said it was starting in 5 minutes but it did not start for 3 hrs. How can I prevent this on my end? Can I not skip around in the Q and A replay videos?
1:04:36 – When I was first figuring out how to set up my first product, I created a clone. Both the product and clone say they are active, which seems wrong. How can I be certain that the original is actually the one I intend to keep?
1:08:02 – I’m using Zapier webhook feature to connect Clickbank to Kartra. If I have three different membership product on Clickbank, how would I still be able to utilize Zapier to connect these sales into Kartra to give access to the different memberships?
1:10:02 – I want to do a Black Friday sale and offer a discount for people to extend their current annual membership. I don’t see a way to change subscriptions using tags but can this be done manually? If not, is there a workaround I could use with tags/automation that you could suggest?
1:11:46 – If you try to update a blacklisted lead with the new email address, the new email will be blacklisted and only support can fix this. Is this correct?
1:13:39 – How is Kartra different and/or better from SUMO?
1:17:02 – I have a very small email list. I was considering setting up a 4 Day Cash Machine and Done For You. But would it be better to try out the list building Done For You campaign first?
1:19:10 – I promote products in Kartra marketplace as an affiliate like WebinarJam and Kartra. However, when people buy the products, I have no way of tagging them as they are no longer on my pages. I have to manually check this every day to release my bonuses. Is there any way around this as I am struggling to figure it out?
1:22:49 – I tried to set up pages but when I click to edit the page the editor doesn’t show up, a tutorial does. Why does this happen?
1:24:03 – Kartra membership approved my Mailchimp email list of 330 of opt-in from my website. Now on second account they are asking me to first send an email out to everyone on the list from Mailchimp. So I’m thinking I will send an email from Mailchimp to the group offering a lead magnet on a Kartra squeeze page. Then if they opt-in they will be in Kartra and I won’t have to import. Is this correct?
2:01:42 – I have a few related memberships that I have set up with bare-bones content. How do I allow these to be visible but locked in the portal?
2:02:40 – What is the image size for thumbnails with Kartra hosted videos?
2:03:27 – How do I test a button without leaving the page?
2:04:45 – Can you send affiliate reports to affiliates? Can we use tokens like affiliate name, affiliate sales quantity etc., in our emails we send out?
2:05:54 – How well will it work if I made a subdomain at my host and pointed it at Kartra instead of my second domain.life?
2:06:48 – Can you please review the features of the Kartra integration with Kajabi?
2:07:36 – Can Kartra track activity on all pages of my WordPress site?
2:09:21 – Do we still have access to the 4 Day Cash Machine?
2:10:19 – How many websites can I use with a Kartra account?
03:07 – Can I set up the blog in Kartra without any other hosting? Can we use all the things you would normally have in WordPress, such as themes and plugins?
06:25 – I have a client who has 25 videos of speakers on a specific topic. When people register they will get 3 videos for free and after 2 days they will receive an email advising if thye would like to see the rest, it will cost $30. She has a 2 tier affiliate program and we want to make sure the affiliates get their money but it’s only when their referral pays for the videos. How is the affiliate and JV partner linked to the sale, if we send a separate generic email about buying with a link to a purchase page?
11:19 – I’m creating multiple memberships for the purpose of awarding badges on the home page when members accomplish specific tasks. When members advance into a new membership, will they get new login credentials? If so, can I envision some confusion with passwords?
15:09 – Can you go over the new visitor heatmap? It is saying on one page that people are staying an average of 17 minutes but they aren’t scrolling down at all. What should I do?
19:55 – Can a person with the same email have team access to multiple Kartra accounts?
21:49 – I am trying to use one of Kern’s simple programs free video, product offer, alternate offer to get all my stuff free via a subscription. I started one of the Done For You and then found and started from the campaign menu. Can you tell me where to start from?
28:25 – I want to create a feedback system that lets me know what social media platform I am getting hits from. If I create a campaign to capture leads for a specific service that we offer called traps, I will have a landing page that has a form that gets filled out. I will call that landing page traps landing page. If I take the code link and put it on Facebook or LinkedIn, is there a way I can embed some kind of feedback that will let me know what site the visitor was on when they clicked on the code link? Is there a way to tag the leads as they come in from each social media platform denoting from what social media site they came from? How many pages can I have on Kartra before I have to start a paid plan?
32:54 – How do I do SEO on a landing page?
36:22 – Will I lose the SEO benefits if I move as some SEO benefit is created by how long a site has been around for?
39:36 – When I add a new product in Kartra and choose the payment integration as PayPal and define the thank you page at live test after the checking out with PayPal, it does not redirect to the thank you page I defined earlier in product creation. It shows a button and when I click the button the loop starts and nothing happens. What should I do?
44:01 – There is an option in my memberships, access levels step > managing locked posts. There you can select display post, and pop a teaser window. Click edit and then you can select from several timers. How could these be used?
45:15 – I have a WordPress site with a blog. I want to have the custom domain on Kartra and keep my current blog posts on WordPress. What are the steps for me to implement this?
1:05:54 – I have an exit popup subscription form on my landing page but would like to use a button on my landing page to replace this, inviting the visitor to click it to reveal the opt-in form. Is this possible?
1:08:02 – What is page OG?
1:08:36 – What advice do you offer when it comes to getting ready to make use of the level of engagement feature? Do you have any tips on how to set things up in terms of tracking activity so it’s easiest to get a re-engagement sequence going, without setting up a ton of automations?
1:12:46 – I know naming conventions for our tags, categories, pages etc is completely up to us but can you offer some tips for creating a solid naming convention for the tags and tag categories in specific?
1:15:49 – I just tried the Facebook image setting that you showed earlier. I put in an image, but it’s not showing up in my Facebook post when I use the landing page link in the Facebook post. What should I do?
1:16:56 – Can you set a tag to expire with the membership page countdown timer if someone is entering a new membership site?
1:19:01 – When a leads tag expires, is it considered tag unassigned?
1:19:19 – When styling the countdown timer teaser popup window, it says the following – this is not editable. It will be dynamically adjusted for every member. Is this correct?
1:19:36 – I have added the button and form to replace my exit popup form but my original pop-up on exit form is still active. How do I cancel/remove this?
1:20:25 – I want to do a $1 trial for our existing membership program. Should I set this up as a new product that gives access to the existing membership as opposed to making this another price point? Is it as simple as just charging them $1 as an initial payment and then 8 days later charge the monthly amount?
1:21:10 – What’s the best way to clean up the email list to remove people who are not interacting with the email sequence?
1:24:04 – If I set it up as a new price point, will that price point show on my shopping cart by default (I have a monthly and a yearly price already) or can I select which price point to show in cart?
1:26:40 – Could we automate the email list clean up? E.g., set up automation to periodically check level of engagement and assign tags to either move them ‘down’ the list or unsub them completely.
1:31:42 – How do I import leads from Outlook account?
1:40:28 – For cookies, can the time be extended from 30 days to 60 days or longer?
1:40:45 – For us in Aussie timezone, presumably the Facebook video will stay on there so we can watch later. Is that correct?
1:41:02 – What is better – Drip vs Kartra?
1:45:09 – Any plans to expand in an ecommerce direction in the future?
1:48:31 – Where do I go to added pixel to my page?
01:44 – When you set up an A\B split test for 2 different prices for a product, what do you use for a “success page” if you are taking them to an another upsell split?
01:46 – My product isn’t ready yet, and I want to start building my list. I have a freemium. If I build a funnel that ends with delivery of the freemium, can I add additional pages to it when the product is ready, or would I have to build a new funnel?
05:54 – What is the root font if nothing is selected in the styles section?
06:47 – In sending my webinar link, should I use broadcast or sequences?
07:58 – I have set up my main Domain name from GoDaddy. When I sent a test email, I noticed my domain ends in @kartra.com. Can it be me@joetherehabber.com instead?
10:38 – At the end of building my product, there is a code I can insert into the sales page. If I’m using Kartra pages, do I have to put this code in? Will the basic Kartra analytics cover the sales analytics too, or should I put this extra code into my Kartra page as well?
11:50 – I created an opt in page and when I send the link for someone to check, it has a different name. How do I fix this?
14:00 – If I wanted to modify one of the Done for You funnels to work a bit more the way I want it to, are there Done for You funnels that are safer for me to customize (if I want more days, or more delay between the messages, etc)?
20:52 – Do I need to put a code on an opt in page for tracking?
21:27 – What platform are you using now for this meeting?
21:48 – When you select text when editing a page, the editing toolbar shows the font, the font size, but not the current line height. Why is that
22:52 – To do a Done for You campaign, what elements need to be in place? I have a service that I currently offer on my website that I would like to bring over. But I haven’t tried Done for You yet.
23:59 – I published my pages but I am unable to change the images on them now. Also, I saved a couple of pages as templates – where can I find them? Please explain a bit about how I would use / save those templates.
29:58 – Is there anywhere in Kartra where we can see a flowchart view of what we’ve already created to see what might be missing?
34:15 – My affiliates are being paid as soon as someone opts in. However, I want to set it up so that the payment is made when someone purchases the product. How do I set this up?
43:12 – How do I remove a buyer from a prospect list?
46:38 – Where are the SEO settings?
48:37 – Could you screenshare and demonstrate the new feature with campaign sharing? If I have built a funnel and want to gather the bits together, can you show that part in action?
58:01 – How do we test what we have set up without buying our own product?
1:00:10 – I loaded a 300 person list from optins from my website to Kartra – I don’t have a me@mydomain.com email address. I used gmail at the website and I’m waiting for them to be approved by Kartra. How do I get those email addresses approved?
1:02:45 – How do I set up an email account for my new domain? Is that done in Kartra or do I set up an email account through my registrar – GoDaddy?
1:03:50 – When creating an individual page inside of a membership, is there a shortcut way to copy/duplicate that specific page (post) in order to create similar pages? I don’t mean duplicate the whole membership site, just the specific page, where we then create a New ‘post’ and add that membership page content, Header, Text, PDF’s, Video, Download Box etc.
1:07:44 – How many people can join in a webinar?
1:08:17 – What is the best way for me to learn WebinarJam and test it with someone?
1:09:07 – Am I able to load a 4-part video series into Kartra that’s actually a free optin gift? Or do people always have to pay at least $1 to have access to a passcode protected product in Kartra?
1:10:08 – Should I start hosting videos in Vimeo, or just use the Kartra bandwidth?
1:11:36 – My opt-in form has my name and email in the opt in form. I don’t know if that’s just on my side. What should I do?
1:13:34 – Are the progress % boxes from the Done for You campaigns gone forever?
1:14:55 – If I offer a 30-day guarantee – are commissions to affiliates held until the end of the 30 days?
1:16:54 – Under affiliate program on sale – if I have a three installment payment and if I pay commissions for all payments and click on “following charges” – does this carry on for additional products sold to that customer?
1:17:50 – Is there a quick way to review my list from my opt-in and uploaded emails?
1:19:16 – How does Kartra count “downloads” of audio files? Does someone playing the audio file count as a download? I ask because I have audio files embedded in membership pages and on a new audio I posted 2 weeks ago there have already been over 500 downloads but we only have 175 members. I am wondering if people are sharing the links because that seems an excessive amount of downloads, unless people are playing the audio again and again and each play counts as a download.
1:22:00 – I’m creating my first product launch in Kartra and I have a non-techie brain. Is there additional help as I go along other than these Tuesday sessions?
1:25:20 – I created a sequence where an email is supposed to be sent after a lead watches the video. No matter what I do the emails won’t send when I test the funnel. How should I proceed?
1:29:39 – I need to change my thank you page and success page. Where do I go?
1:31:13 – Can you let me know where I can set up Tier 2 Affiliates on my Membership?
1:31:46 – mymaindomain.com is at a Weebly site right now which I will gradually move to WordPress and Kartra – so I can’t redirect that right now. I have got mymaindomain.life to start WP site & forward to Kartra and I have been watching the videos and have a bit of tech help to do it. Also, I have several other domains that have related material and I would like some of those to also point to Kartra pages, and have a WP base in cluster hosting. Should I build all the pages in Kartra or have blog pages in WordPress? Would this domain forwarding work?
1:33:37 – Is it possible to add comments under each video I place on a training programme?
1:34:15 – I am unable to see Milestones settings to set a delay for my affiliate payments? Where can I find it?
1:35:38 – What will happen if someone who isn’t logged in as a member tries to download the link? I am concerned that someone who is a member won’t be able to download the link if they aren’t logged in.
1:39:54 – In my Analytics info, e.g. form visit, does it record my visits as well as others or just others?
1:48:06 – With the new campaign share feature, I went in and bundled together each campaign that we have already. So if I make an additional piece to go with an existing campaign I need to go in and add that in. Is there an easy way to do that as you are creating the piece (like you would do with putting something into a category) or do you have to go back into the Campaigns section?
1:51:12 – Is there a way to identify people who visit my landing page? I have a tag for leads who click on a link built in to my weekly broadcast email but none have that tag assigned yet. This means people are visiting my landing page but are not on my weekly email list.
1:53:13 – I have noticed on my bill that I am being charged extra because I have exceeding my bandwidth (lots of videos in my three memberships!). But I don’t want to upgrade to the next level yet. What do you suggest?
1:54:58 – Can you do a quick tour of lead scoring and explain it for me?
2:00:26 – We have the 3-pack plan (custom domains). Does that mean we have 3 sending email domains or still just 1 email?
2:02:40 – I cannot find the page with the membership limits for each level. I have a campaign that includes a membership. I understand that if i share it that membership with another one of our accounts and I exceeded the # of memberships then I would get bumped up to the next level. At what point do you get charged extra – the moment you exceed the limit? Also, what are the number of membership site limits for Basic and Silver plans?
01:48 – Once an affiliate makes a sale, will Kartra automatically pay the affiliate or will it wait for me to approve something?
03:29 – What happens if there is a refund?
06:45 – Could you demo a membership site or tell me where I can see the full features and what is the roadmap of new features coming in the future?
09:57 – Can you please explain how automations are used as an item under My communications vs using it in a broadcast email?
19:21 – Is it possible to separate emails for our affiliate and user accounts?
21:45 – In the academy, is there an example of a training system?
23:13 – Do you feel Kartra could replace Mailchimp? Why is there not a Mailchimp integration?
24:53 – Automations under my communications has a global impact but using it in broadcast emails is specific and solely used in that activity. Does using automations under my communications negate the need for a particular automation set up in a broadcast email?
31:05 – Can I use Kartra for emailing, affiliates, and other goodies but redirect to a different platform (that I already built) for the LMS?
31:57 – What does migration usually cost?
34:51 – Currently, as a user, we have to use the same email as a user and an affiliate. Is there a way to change this?
37:28 – Can you show how to access Parallax feature?
40:05 – I have a monthly membership set up in Kartra. The membership includes two monthly webinars. I like to register every lead as soon as they pay directly to the webinar in WebinarJam. How can I do this?
41:49 – Is there a CRM or could you recommend one that integrates with Kartra?
43:13 – Does Kartra have a minimum price of $1?
46:04 – I send two regular emails a week with Podcast info and other updates. Do I create a campaign and just copy/change it each week or is there a better way?
47:17 – In my membership page, I have a lot of videos (links from YouTube). Does this eat up my bandwidth and slow down my page or my site? What happens if I add Podcasts with a link to the Podcast show?
49:32 – Where do I upload my E-book file so it can be entered into the post-sale download?
51:55 – I added a new lead, but accidentally put the wrong email. It tried to send an email but then it bounced back as wrong email. When I tried to go back and modify the correct email, it would not accept it. I even deleted the entire contact and tried to create a new contact, but it would not allow me to add the email saying that email already exists in the system (even though I deleted it). How do I enter this client?
54:26 – Is there a way to merge a product I created with a Done For You campaign in the checklist?
55:56 – Can I set up an automation in a way that people will not lose access to the membership directly in the moment they cancel?
1:00:29 – Can we track the following prospects to the right thank you page during the funnel process? For example, prospect 1 buys upsell 1 (A – $27) and not upsell 2, prospect 2 buys upsell 1 (B – $47) and not upsell 2, prospect 3 buys upsell 1 (A – $27) and upsell 2 ($97), prospect 4 buys upsell 1 (A-$27) and upsell 2 ($197). Does upsell 2 A & B need different thank you pages because of different calendar links?
1:06:40 – If we used a separate email for our Kartra affiliate account and another for our Kartra user account, do we have to go through the signup process again for our affiliate account?
1:07:33 – How do I differentiate between an E-book and a hard copy book?
1:08:45 – If I have customers with a tag and then set up a sequence with that tag as a trigger, will it retroactively send the sequence? Is there a flow chart view of the overall stuff in Kartra I’ve set up?
1:12:19 – Does the Parallax work on mobile?
1:13:16 – I set up a page split test, and chose to have Kartra determine the winner. It seems that, soon after Kartra determined a winner it stopped sending visitors to the other page. Is that how it is supposed to happen or do I get to decide when to stop sending traffic to both pages at the 50/50 distribution?
1:16:06 – I went in today to launch a new campaign and the Done For You options were all gone. What happened there? Does that mean I have to build from scratch now? Do my other ones still work? Are they connected and functional?
1:21:41 – What is the best way to post a squeeze page to Facebook? Can we post the page link and what will show up? Also, I know LeadPages has a Facebook ad creator. What suggestions do you have within Kartra?
1:23:38 – Can I set Kartra to the custom domain (Dodgers.com) and have a WordPress construct also on Dodgers.com?
1:26:59 – When do you use a sequence vs a broadcast?
1:29:21 – How do I set a custom thumbnail for a Kartra video?
1:33:34 – Can we change the favicon on existing pages?
1:34:16 – If I have several freebies and on each landing page with the same optin form, how do I tag them from which freebie they came from? What is the best way to handle this?
1:37:16 – Is there a way to adjust the size of the opt-in form so it will fit on my header?
1:39:50 – I just noticed playlists in the video section. Is it similar to Youtube playlists and what are major features or benefits?
1:40:26 – Where do I find the java code for the tracking code in the header, in Google ads? Does html work in the header?
1:42:33 – How do I ensure that the new pages are created under the correct domain so the favicon comes up?
1:46:53 – What is the root font for the page editor text?
04:33 – I am testing the products and membership features. During my tests, I noticed that when someone buys my product, she gets some default emails from Kartra. However, I cannot edit the default details such as sender name, sent from email and reply-to email. How do I do that?
05:55 – If a duplicate email is entered into a Karta form, does Kartra overwrite a lead with the same email in the leads list associated with the form?
07:02 – How does Kartra manage online courses?
12:38 – If I have one lead as part of two different lists, will I be charged for both?
13:00 – How do I use a Karta form with my WordPress site?
28:05 – How would the accounts work if you’re an agency using Kartra for multiple clients?
33:52 – Does the timer in Quick Start funnel starts when a lead click into the first video or opens the first email or something else? What is the trigger that starts the timer and can you adjust the timer for longer if desired?
36:55 – Is it possible to assign a unique URL to a pop-up box?
54:04 – If clients have a payment plan, are they able to pay it off early via the portal?
55:51 – I shall be promoting a webinar on Facebook. How do I use the tracking pixel to communicate better with them if they don’t sign up?
57:30 – I have a product partner for one of the programs and would like to give her access to everything around the product, help desk, etc, but not the full access. Is this possible and if not, do you have a suggestion for a work around?
59:00 – Do we have an ETA on the funnel sharing and do we know what that includes i.e., will there be a visual funnel builder?
1:01:06 – I got this message from my tech people: As of now Liquid Web cannot have identical CNames, means, we can only add one subdomain to Kartra. Is there any work around with this?
1:02:51 – Does Kartra have a CRM like ActiveCampaign?
1:04:31 – I’m about to drop a Quick Start Funnel and I changed a few things inside such as email timing and shopping cart redirect and I want some help checking my math to make sure everything runs as smooth as possible. Is this best done by utilizing the Concierge service or is there a better way to get some consulting with some more in-depth questions before we send out the Quick Launch Funnel?
1:05:53 – Do the exit popups work with cell phones?
1:08:05 – Can you please explain the difference between signing up people as affiliates versus the broker side?
1:10:02 – Which new feature that’s in beta / development are you most excited about that’s coming soon?
1:13:27 – How about using CloudFlare for DNS services for the subdomains?
1:14:09 – Will there be a replay?
1:14:53 – How do I migrate my landing pages and emails from Get Response to Kartra?
1:15:47 – Some of your instructions say we need our own SMTP. What does this mean? Do I need to an external service such as Aweber or can I do set up the emails in Kartra?
1:18:50 – Can we do less than an hour Concierge time?
1:20:06 – I have a website in Weebly, which I may keep part of or move part to WordPress. If we build our web pages in Kartra and host them at our WordPress site, do those only work as long as we have our Kartra membership or do we own them?
1:32:02 – Is there a premium chat support?
1:33:40 – If I have Kartra, do I need GetResponse and Leadpages? The video that I am going to put in the form I am building, is a URL. Will this create any issue?
1:40:00 – I want to do an online business summit with several speakers. Can this be done through Kartra?
1:42:22 – Do I need an email account to work with Kartra and when I send out emails can they respond to me?
1:44:28 – This is the first time I’ve heard of funnelytics. Does it directly integrate Kartra to make funnels?
1:52:41 – How to get 3k Youtube subscribers onto list?
01:24 – We have an existing membership program with 180 customers who are charged monthly or annually for their membership. The recurring charge to their credit card is initiated by our current platform which sends the recurring charge to Authorize.net. How do we handle these current customers when we switch them over to Kartra?
04:55 – The email sequence nurtures and drips on lead that have seen the VSL but haven’t yet bought it. If the lead who is being originally emailed and prompted to click on the VSL (the click sequence) don’t ever click the VSL, do they get those 3 days worth of those 6 emails total and no more after that? If that’s correct, is it a regular practice to put them into another kind of funnel so they aren’t just cold emailed 6 times?
10:49 – Is there a way to automatically trigger an email based on a custom field date?
13:23 – I have an opt in form running. How do I get notifications when someone fills out my form?
14:36 – How do I migrate a massive course from Thinkific / Kajabi / etc. to Kartra?
17:03 – I want to run a limited time offer. I have 15 subscribers, should I not use a Done For You campaign and just set up a product and try to build the pieces (sales pages, emails, tags, etc) or use another campaign?
20:43 – If I choose to substitute out the payment gateway for a URL of my own payment page, inside a Quick Start Funnel and some one buys from me, how will Kartra know to stop sending emails to get them to buy when they use my buy link instead of a Kartra associated payment gateway?
22:45 – I want to sell SAAS software on JVZoo, can I use a pre-made funnel in Kartra?
27:37 – Are our videos for VSL hosted at Kartra? How about our membership videos?
31:01 – My present funnel plan is Facebook Ad to webinar on EverWebinar then to purchase my automation in Kartra. Is there a Done For You that you advise?
33:16 – You showed a page like a home page of a membership site and then a subordinate page that would be specific to the people on that level of membership. Can you explain how do I do that?
37:46 – On the 4 day cash machine, is price point 2 an upsell or it is necessarily?
41:46 – If we use concierge, can we get an estimate of how much it would cost to do what I need?
42:03 – Can concierge communicate in other languages as well?
42:45 – How does the social share buttons work when added to a page? How to control what is shared?
44:55 – What is the next step after applying to be an affiliate? Do I get an email to advise? Can I get non-Kartra users to be my affiliates? How do I invite them and get them set up?
48:04 – If we’re not super techy but and don’t have extra money at the moment, do you think we can figure this all out on our own?
49:51 – How do I edit a video hosted page – Og or Meta data?
51:03 – I’m selling an online educational classroom management course with 9 videos to be released every two weeks. Membership will only be of 12 months. It will include a Facebook select group to give additional support. Is this a membership portal item?
53:47 – Is it possible to move an activity from a main sequence into a sub-sequence, or does it have to be re-built?
54:54 – Is it a two level affiliate pay so if they sign up as an affiliate for our product and then start also promoting other products, do we earn anything on those secondary items?
56:13 – Can you tell about new video analytics?
1:04:46 – Frank Kern quick launch funnel has a VSL that has a timer that never ticks. The timer in the email sequence works fine. I tried to test it many times. What should I do?
1:07:24 – What is the difference between released and drip?
1:15:35 – What does it mean a domain name being verified on Kartra platform?
1:16:32 – I know we’re not supposed to change our Kartra name. I was also wondering if the email we use at Kartra should have that same master name?
1:20:25 – Release is when the video is given at time of sign up and drip is when a video is released at my schedule. Can it be two weeks at a time? What is the reason for connecting the domain name? How is my website on Godaddy connected to my funnel?
1:28:34 – Can I send emails from Yahoo and receive on Gmail?
1:32:20 – Do I have to apply for a corporate email?
1:34:24 – I have made a thank you page, register for webinar page, my products, which is the videos, Facebook group link, video download, membership section, etc. Will they all link at some point?
1:41:09 – Is there any reason for someone in Italy or Greece to not be able to see a Kartra page and get a “this page doesn’t exist” or something similar? Also, was there an issue with the site?
1:43:33 – Where do I find a live chat option?
1:48:51 – How do I set up a simple branded thank you page?
01:33 – For our membership site, we have our annual members set up with a subscription. Since there is a large amount of money, I want to have a reminder sent to members before their credit card gets charged rather than have surprised people ask for refunds in a year. What do you suggest as the best way to automate this since each member has a different start date?
02:57 – When I edit a basic simple email for a broadcast in the body, and hit enter to go to the next line, the cursor jumps to some other place in the email. What should I do?
05:24 – If I don’t have a sales tax ID, can I use my social security number until I get one?
09:26 – What format does a video need to be in before it is uploaded?
11:38 – I am trying to segment my list. I have an opt-in form with radio buttons and I am trying to tag people according to which radio button they click. I have tried to add an automation on the form level but it does not work. What should I do?
12:56 – When doing an order bump, what is the best way to send the person to a thank you page or send them an email based on whether they did/did not take the bump?
14:19 – Within my forms, how do I create a success page? Is a success page the same as a thank you page?
15:10 – In 2 weeks I would like to advertise the course with a few webinars in which people can ask questions. Which Done For You package would you suggest I should jump into? Do I need to use a separate webinar platform?
16:57 – Is there a need for people from Canada to do anything with the social security ID?
18:49 – In creating a funnel on Kartra, does our initial list builder actually builds the list or do we have to create a list of emails to add to this for doing the offer?
20:25 – If subscribers are coming in at different times, will the AR start from day one from the day they subscribe?
21:01 – What is handbrake?
21:47 – I am trying to build my homepage in Kartra where I uploaded a photo of mine and it shows perfectly in the page builder. However, when I publish the page and have a look at it, the photo does not appear. What am I doing wrong?
23:14 – There will be funnel sharing coming this month. Do you know if this means you will be able to copy all pages, sequences, automations etc from one account and be able to put it in another account?
24:29 – I understand that bumps cannot be used with PayPal, but does that mean that if we have one product with a bump that we should not integrate PayPal at all or just not have it as an option for that payment form?
27:19 – How do I highlight boxes and arrows? How do I blur out personal information (like email addresses) that show up when I record a how to form within my Kartra account?
31:38 – I have a funnel drawn out with pages, sequences, adding tags. etc. Is setting this up all within my account something that Concierge does? How do I know how long this will take them so I can estimate costs?
32:43 – Is there a way to style the links in the emails?
35:41 – If I add a thank you page to price point one that has an order bump on it, will everyone be directed to the same thank you page whether they actually took the bump or not?
41:24 – What is the best way to make the end of the funnel opt in instead of the official cart?
44:13 – From Kartra’s perspective, would you explain the differences between lists and tags, and how we can best use them within Kartra?
50:19 – I have been testing emails from the Quick Start Done For You campaigns and I can open them on iPhones and computers but i have not been able to open or see the content of the emails on android. What should I do?
52:03 – Just as Screenflow is for Apple, what is the option for Windows?
52:43 – What is the best way to edit together several webinars? Can I do this inside Everwebinar?
55:01 – If I want to ask my list two questions that require a written response, what’s the best way to do that in Kartra?
56:07 – Are there any good sites for watching videos on how to create forms, pages, lists, etc. beside Kartra?
57:39 – I want to try to have a section with an opt in that adds a tag. Can I then have the section with the order form hidden to users with that tag after the optin? Is this correct that the page has to be refreshed for the section to be hidden?
1:08:56 – Can you have two different PayPal accounts, so one sequence has one and a different sequence goes to a different PayPal account?
1:09:41 – How do I get an answer to a question when I am designing a page? Is there a chat, and if so, where do I find it?
1:15:07 – Is the only option to either address it with CSS or with hiding sections depending on the screen size? I have a button with a large text but not so pretty on smaller screen and want a smaller text on smaller screens. What’s the best way?
1:20:01 – We have some members who can’t access certain pages in the member area from iPhone or iPads. What should I do?
1:23:16 – Can Kartra be used as a full e-commerce store like Shopify?
1:25:12 – Is there a way to have a time lapse scroll option on the replay webinars?
1:31:14 – What is the best way to have social media icons side by side?
1:34:35 – Will Kartra allow me to build a complete website or just pages?
1:35:31 – Is there a way to do a social media share that is not listed?
1:42:58 – Is the Kartra Academy separate from the Kartra home?
1:45:59 – Are there members from multiple countries on your webinars?
1:48:21 – How do you remove the background in a box?
1:49:42 – How do tags work to create an action?
1:53:09 – Moving from one host to another, is there another way to do beside changing the cname?
1:54:11 – Is there a way to have a general dashboard in membership to show locked and unlocked programs and one area for customer to login?
1:56:31 – How does portal works?
01:34 – Regarding memberships, on the “notify your members” section when a post unlocks email, is there a link to the most recently added post? Is there a way to link to a whole new category instead to just a new post? What is the best way to update an existing sequence? The step number assigned to a block does not change when I modify a sequence. For instance, what used to be step #3 now is at the end of my linear flow (so it became step #7), however it kept the #3 on it. How do I change this?
07:18 – How do I set up an anchor link in text?
10:05 – I’m having trouble getting the help icon included in my pages. I have added it several times, saved it, but it never stays. What should I do?
12:20 – Why do we have a limit to the amount of emails we can send?
13:45 – I did a webinar lask week and would like to promote it to my list again as a replay. Where should I send the video to – should I put it in YouTube, host it in Kartra or embed it on a page within Kartra and send a broadcast message to that page? If I’m to promote it on Facebook, how would I do that?
19:26 – I have a 4 page sequence created in ClickFunnels. Do I have to recreate if from scratch in Kartra or is there a way to migrate my pages from ClickFunnel to Kartra?
22:31 – We’re about to import some different membership lists that were exported from Infusionsoft. We have a variety of products, each one with its own customer list. Some customers own multiple products and would be on different lists. How to tag lists so that they are imported in an organized way? If one customer had multiple products, what do you suggest?
25:05 – I decide to write a few new emails in a sequence and people have gotten to the end prior to these new emails. If I write new emails and activate them, will they get the emails in order with the delays or will it just blow through them all like Infusionsoft does?
27:43 – How to use the membership to deliver Done For You content? Is each product a membership? Do buyers have to have a different membership id/pin for each product they buy? What would be the best practices to deliver this type of product?
30:48 – I am trying to send series of emails to my email list of current customers from a face to face business. What is the right product in Karta? How do I import my list of current customers from my Google contacts?
34:03 – When I am editing a Kartra Page, sections don’t move freely with me even when I use
the double arrow. What should I do?
38:04 – I was adding an email list. On the confirm ownership of your websites page, I accidentally typed the wrong email that it is trying to send a code to. How do I correct my email?
38:45 – How to check out blocked leads in Katra? Also, during setting up the affiliate program, when should I use Kartra and WebinarJam?
42:40 – What are the pros and cons to Kartra shopping cart vs 3rd party shopping cart?
46:34 – Is there a difference in the traffic speed, whether I open my homepage with a page code in WordPress or open it directly in Kartra? Is a Kartra page which is redirected by subdomain slower in speed instead of opening this page just directly in Kartra?
47:39 – I am creating a sequence that is triggered by an optin. I started with a Done For You campaign that has the welcome email send immediately but then when I had to edit the optin form it asked me to create a welcome email. Should I just take the first email out of the sequence so it doesn’t duplicate?
49:21 – Regarding importing a list, how do you cleanse your list prior to uploading?
52:19 – Any benefit of using a Mailgun or similar vs KartraMail? If you use a Mailgun type service, does that remove the Kartra logo in the footer since we are not using your spam system at that point?
53:46 – I am trying to set up a double optin in a Done For You campaign. When I add the {optin_confirmation_link}, how is it displayed to the email recipient?
55:45 – How can I access my dashboard? Can I set up affiliates links/pages so they can get paid accordingly?
56:52 – If the lead is inactive with the red dot, is there a process to make it active or do they always remain inactive?
58:37 – When I email my list in the old autoresponder to sign up for Kartra, can they have choices of which lists to opt for?
1:01:50 – I have two 5-week courses, which I intend to sell separately, i.e., one basic and one advanced if the basic participants want to go further. Can a membership site be used for just 5 weeks? Presumably, the advanced course would be a separate membership course, is that right?
1:02:50 – Can a membership page be displayed or not, based on a tag?
1:06:00 – After constructing a campaign, how can I go back and insert a page? For example, if I want to insert an extra VSL page, how to do it in Kartra?
1:14:32 – Is there a way to limit the number of file downloads?
1:15:33 – Is the academy same as the dashboard?
1:18:30 – Can you give a few use cases of expiring tags?
1:20:06 – Is Karta a payment processor like SamCart?
1:20:56 – Can you change the arrangement of multiple dropdown tabs?
1:21:41 – I am going to use WordPress for writing blogs and I will link the WordPress blog to the tab on Kartra. Should I use a subdomain for the Kartra site? Can I use another subdomain for my membership?
1:22:51 – How can I use the WebinarJam extension to share my screen in this webinar?
1:23:24 – Do I only need to use Kartra for autoresponder and everything else is done through WebinarJam?
1:24:20 – What are the examples of usage of WordPress?
1:25:29 – Would you show the process for banning a customer or killing their access?
1:27:56 – Do I need SamCart with Kartra?
1:28:11 – Can you post sale video within Kartra, e.g. record button and instant upload?
1:31:00 – Can you do chatbots and live messenger in Kartra?
1:31:43 – Why do I need the Kartra plugin for WordPress?
1:34:32 – How long does it take to get approved by Stripe? Can you use PayPal with Kartra?
1:35:32 – Does Kartra have a report builder?
1:36:16 – Will Kartra be creating a continuous optimisation feature?
1:37:53 – Do I need two different membership site for my two 5-week courses, as I want to have different copy on the homepage for each 5-week course? Also, can this be done through Kartra?
1:40:19 – I have Stripe and Paypal. I’m still paying for authorize.net as well. Can I cancel authorize.net since I have the other two gateways?
1:47:23 – Why a person would want to share a funnel?
01:38 – How to unpublish pages? How to set up page goals? How to create a blog? How to add Google Analytics?
06:05 – How do I send a link in an email that will trigger an opt in?
07:33 – How do I put my company’s logo on top of Kartra’s logo in the emails?
12:17 – If I assign a tag, does it automatically add the sequence? If I assign a list, does it automatically trigger the sequence?
13:10 – How do you suggest to use the SEO section of the page?
22:08 – How do I change the font of a billing form?
22:43 – Is there any date for Zapier integration or Kartra scheduler?
30:54 – I would like to have Facebook ads to a webinar to eventually buy my online videos dripped with emails associated with the membership. Can Kartra do this?
32:03 – If I have an email list csv file, can I upload them into Kartra email system?
33:49 – How do I move the unsubscribe up to my logo area?
35:31 – What is page OGs?
36:20 – The index page is actually your home page, so it does not need to be called index. Is this correct?
37:42 – What is the video bandwidth limit?
41:12 – Can I record a webinar on EverWebinar?
41:36 – How do I upload audio in Kartra?
43:29 – How do I use the broadcast to send email or sms to my contact list?
44:46 – Can I build a membership site through Kartra?
45:18 – I have a five email sequence after an opt in form is filled. Now I want to continue sending a weekly email to the people. Is it better to start a new sequence? Should I use the tag or the list to trigger the new sequence?
46:31 – We offer digital courses. Each course is a standalone membership site/product. Then we upsell full access to all the courses. This means if people bought the upsell, they will be given access to multiple membership sites. Is there a way to send only one welcome login information email?
48:32 – How do I set up tracking progress of a prospect’s viewing of a video?
55:18 – I am not seeing any GDPR check boxes on my home page. I cleared my cookies and history but still don’t see them. What should I do?
56:51 – How do I set up welcome emails manually?
59:28 – What Kartra feature do you feel is underutilized?
1:03:52 – What would you recommend for doing a video that can be uploaded in Kartra?
1:06:33 – If I want to host several files and I want to do that in the membership area, how do I hide these from members of my membership site?
1:07:33 – Is there any other option to use other than the 4 payment gateway choices?
1:08:32 – I’ve just started using PressPlay player for my videos which has some good features. Am I right in thinking these features will work on a Kartra page?
1:09:36 – Can you explain what a tag is?
1:10:54 – Can you explain the style section?
1:15:04 – How do you integrate Facebook lead ad into Kartra?
1:16:23 – Can you disable sending a welcome message for a single membership site?
1:18:51 – If I have a lead(s) in my list with different email address, can they be merged? If not, can I remove/delete the inactive subscriber?
1:19:27 – What functionalities does the CRM have? Can you make a call out of there? Is there a dialer?
1:20:33 – Is there a separate Stripe for each product?
1:24:15 – Can you explain the difference between a lead being blacklisted vs. multiple soft?
1:25:42 – I have a lot of interest in my site, and have a lot of opt in choices. Many of the same people are opting in to different opt ins and finding themselves in several different funnels. So some people are getting communications from four funnels. Should I have them all dump into a single list versus a different funnel/sequence? Should I limit sequences by making more automations?
1:28:35 – When merging my list from another CRM, would it keep its lead affiliate? I want to change an affiliate, does Kartra allow this?
1:32:12 – I want to have a Facebook ad that has a link to click to go to a webinar registration. Is that how we integrate Facebook ad to Kartra?
1:33:12 – Is it better to create multiple lists and add customers to different lists depending on what they purchased vs doing this via assigning categories and tags to their profile?
1:34:20 – What does the welcome email from Kartra say?
1:37:20 – Can you tell us about tags and their best practices?
1:41:43 – How do you center pictures and text when the icons don’t give us that choice with the orange bars?
1:42:56 – I tried an expiring tag for welcome back and it does not seem to work. What should I do?
1:45:24 – Should I just dive in and start the transfer of information or is there a training sequence that I should do first?
1:47:09 – Do I need to use Facebook paid ads to lead to a webinar or can I do it organically effectively?
1:47:53 – Can you tell about the charges?
1:51:32 – I am just starting to create categories on the side seem separately. After I create each (page, campaign, etc.,), how do I link them to make my funnel?
1:56:54 – I am about to do a program and will be recording videos in WebinarJam. Can I easily integrate this into a membership section in Kartra?
01:43 – Can we have the replay with video control?
06:46 – How do I clone a membership and then modify it?
12:35 – I have a free product opt-in that I would like my affiliates to promote. The lead will go through my funnel until I pitch the paid product. When the lead purchases the product, I would like the affiliate to receive credit. If I set my free product squeeze page as an affiliate page for my paid product, will that work for my affiliate to get credit at the end of my sales funnel?
14:20 – Is there something wrong with the sequence builder?
15:56 – Can we make two sequences out of one form?
18:03 – Does the split-test feature works in conjunction with Google Ads?
20:06 – How can members access from the email I send (not the automated Kartra notification email) directly to their new post without having to go through the membership home page?
24:34 – Is there a way to have affiliate cookies last longer?
26:13 – I’ve set up 3 levels of membership in a single membership program. A number in my list have already completed level 1 of this membership program so I added them to my members list at level 1. When I did that, the system automatically sent out login information, so I sent out a broadcast email apologising because the content was only partially complete. If I remove them from the members list until I complete the content, will I be able to add them again and will the system send out another login email?
27:27 – A sequence has a public description. Does that mean that people subscribed to my lists can see the sequences they are in?
29:47 – I have built all of my pages in upsell and downsell pages but they are not showing up when I do a live test from my sales page. What am I doing wrong?
32:52 – What do you suggest to do with members that say they can’t login? They have tried to reset their login but they just get sent to their old login that doesn’t work. How do I change the password?
35:21 – Is there a way to promote a product/service in the marketplace?
36:25 – My antivirus injected some CSS code on my Kartra pages. I found somewhere else that the solution is to disable certain Kaspersky features to avoid this from happening again. However, I still need to remove that “main.css” code from my pages. Where do I find it?
39:19 – Is there a way to customize the affiliate dashboard or create a custom affiliate dashboard that is not a Kartra dashboard?
40:29 – Where is the place where all the code reside?
46:53 – The page shows that I am trying to add a pixel but I get errors on my pages under the pixel helper like its not working. What should I do?
48:33 – What does OG stands for?
49:47 – How to get my free pdf into a simple list builder. It always tries to ask for credit card info even though it is $0.
51:17 – How do I put pages on my WordPress site?
54:10 – Does bump offer work with PayPal?
54:24 – How can I setup my own domain? Also, should I use a domain I already have that’s connected to a WordPress site, or should I purchase a new domain just for Kartra?
1:05:19 – In forms, can you create custom fields and sections?
1:16:01 – How can I link one membership to the other without the user needing to enter the login info again?
1:17:31 – Can I clone a funnel?
1:19:26 – How do I find the leads who unsubscribe from my weekly broadcast email list?
1:20:31 – Are the hosted files available from within the membership builder? Are images uploaded into membership area or page builder?
1:21:17 – What would be the best way to link your website and your Etsy store? Is there a way to make it automatically set it on your emails?
1:22:20 – Can I revoke access instead of removing or are they the same? Also, once my content is complete, can I then grant access to restore the privileges of those I prematurely added?
1:23:11 – How do I create a two column section for mobile format?
1:24:41 – Can you sync Kartra’s contacts with SuiteCRM so that any new contacts go into my CRM?
1:25:21 – Is there a way to set up preferences for font and branding colors? Is there a way to set up the membership site colors for members viewing?
1:27:23 – What are the arguments for and against setting up multiple membership options/levels versus a single membership with multiple levels of membership?
1:30:24 – Is it better to have more and smaller and more specific email sequences or one big “tree” contract instead?
1:32:54 – In the upsell product, is “accessing your product contents” when it is a webinar, considered an integration?
1:34:52 – When will the chat function be available 24×7?
1:42:50 – Can we expect more page templates soon?
1:45:29 – What is the easiest way to move a list into a membership? How does the new membership form fits into the mix? What is the best way to let the clients know and login process?
1:49:46 – What is the best way to restrict earlier content from new members? I have an annual membership and monthly membership. I don’t want people who sign up as monthly members a year from now to access a whole year worth of content (we add monthly). The only thing I can think of is every few months to create a new level (and then new cloned membership) and add the new monthly members locking the earlier material. Is there a better way to do this?
1:51:22 – How can I make sure the ‘&’ doesn’t show up as ‘&’ in my drop down choices on a form?
1:55:07 – Can you set up a tag (after a year) if they switch to a monthly membership (they switch to a different level)?
01:53 – Do I need to delete the Stripe integration so that only Paypal shows on the checkout? If I create another campaign in which I do want to use Stripe, how do I add the Stripe integration if I have deleted it?
05:07 – How do I set up recurring emails?
06:51 – When using the Quick Launch Funnel, can I do the entire sequence without a video? Will that change anything?
07:52 – While testing a campaign or funnel to make sure all is working, if I find an issue in the flow, can I delete the lead and any reference to the test email so that I can retest using the same lead once I resolve the issue?
11:38 – How do you load a pdf file for your members to download?
13:57 – I need to set up emails for my funnel. I have built my membership site, my funnels and even rebranded my product. The final step is to create emails and write the copy for it. Do you have any email templates?
15:46 – How do I get notified when I have a new lead? Is there a way to get a daily or weekly recap?
18:59 – Do you know any free tools that we can use to test our email database and remove undeliverable emails before importing into Kartra?
20:49 – My Kartra page seems to load very slowly. What can I do?
22:40 – Should we setup our main website homepage with Kartra or WordPress? Also, are there SEO considerations to think about in regards to one vs the other?
23:34 – Does Kartra allow me to setup my affiliates and send them their links and their details?
28:27 – Can someone pay into an immediate donation?
30:02 – In a membership page, can I have two hosts?
30:55 – If I have groups of people on two separate lists, can I merge the lists or do I have to choose each lead and subscribe to a list one by one?
32:46 – Can I identify whom I want to send a broadcast to with either a list and/or a tag? It seems to be asking for both. What if I want to identify through only a tag?
35:09 – If I have four different membership levels with slightly different content, do I have to make access to the content by post or can I do it by category? Can I assign tags to different levels or posts or when a specific section has been completed or opened? How does that work? How do I make a welcome note customized for an individual membership level? The price point is different for different membership levels, but it is only expressed by checkout. Is this correct? Is the membership level automatically on the login detail email then? If there is a 14-day period for refund, how do I set up the end date? Can different membership levels be subscribed to different lists? How do I charge for a group class? If there are 10 people and the price point is per person, how can I sell a group price for a group membership?
43:17 – What is the best way to send an individual email/broadcast?
43:45 – The best way to set up daily emails is through a broadcast. Do you agree?
45:46 – How do I hide a whole page (on the Kartra site) until someone purchases a course (I want a welcome page hidden)?
49:25 – In which cases might it be better to have a tag and not a list or vice versa?
51:23 – How do you web optimize a picture?
52:42 – When creating a membership, is there a way to have a drip sequence over 7 days and also a paid version that gives instant access to the same content? The only thing I can think of is to have 2 sections within the membership. The first one would be the drip content and the second one instant access to all the content. Is that the best way to do it?
55:13 – Do affiliates have to be a subscriber to Kartra or can a non-subscriber be set up as an affiliate?
56:11 – How is WordPress better for SEO?
57:31 – How can someone in my list consent afterward to GDPR?
58:07 – Can a caption be included for each presenter – name and affiliation?
59:40 – Can we set Kartra videos in the membership portal or on a Kartra page to be view mode only and not downloadable by members or the public?
1:01:47 – Is this webinar available for review later?
1:02:40 – Going back to the comment about SEO and WordPress/Kartra, I only have my blog pages in WordPress. Should I have my home page on WordPress for best SEO?
1:03:19 – If I use blankslate for my home page on WordPress, does that suffice as an ‘index’ page on WordPress?
1:10:32 – When I save a footer or header in the favorites section, can I edit it there and know it will be edited everywhere it is located?
1:11:52 – What happens when we install the prebuilt sequences (like 4 Day Cash)?
1:16:09 – I have a WordPress site with blog plus usual about, contact etc. pages. The blog has a lot of content. The site ranks on the front page of Google for one of it’s relevant keywords. However, the site has grown over the number of years. How can I clean the site up using Kartra but not risk losing the ranking?
1:19:11 – Is there only one Stripe key for each business?
1:20:06 – Are categories and tags independent and separate within each part of Kartra e.g. campaigns, products etc. or are they global and available within all parts of Kartra?
1:21:46 – My Kartra page name does not match with the SEO parameter page. What can be done about it?
1:23:23 – Can I manage more than one business venture with my Kartra account?
1:25:21 – Does changing my homepage to Kartra affect my SEO, keeping all the blog content and just adding new blog content?
1:26:28 – In regards to integrations on WebinarJam, I enabled Kartra but how do I set up rules and what do those rules really do?
1:28:42 – Can you set up payments to view webinar replays?
1:29:36 – Can I regain access to my Kartra email account if it was suspended once?
1:30:06 – When setting up one of my memberships I inadvertently deleted price point 3 and when I added one more price point it became prive Point 4. Can I resurrect price point 3?
1:32:12 – After I go on a SEO parameter form to hide from search engines, I see that the Kartra page name and SEO page name are different. The SEO page is the same name as the original page that I cloned the current-showing page from. Does that make sense?
1:33:14 – Can I rewrite the meta phrases and words or do I rebuild the page completely?
1:36:26 – Before I upload a big long list, what is the best site I can use before moving the list over from ClickFunnels?
1:39:24 – Can I have an eBook offered for free and with a countdown timer for 7 days and then if the customer does not take the free eBook offer off, the eBook becomes available at a price. Do I have to have a separate page without a timer or can I just hide the timer section?
1:41:59 – I am about to mail after a lapse while changing over from ClickFunnels to Kartra for a few months. Can you give any tips to avoid spam issues?
1:43:30 – Can I tag people based on how long they have watched the video and resend them another email, based on how far they got in watching the video?
1:44:45 – If content is hidden on a membership site, why does it still show the title of the section?
1:47:28 – Can I create tags for videos I have hosted on Vimeo or can this only be done if hosted on Kartra?
1:50:23 – When I created my WebinarJam account, I misspelled my first name. In all of the test messages, it is showing Roert instead of Robert. Is there any solution or do I need to legally change my name to Roert?
1:51:32 – Can I set up MP3 like videos and track how far they got in listening or should I create a video with Camtasia and add MP3 file on video?
1:52:48 – I have PressPlay player for videos. Will it work in Kartra?
1:55:12 – Can I drip content with Kartra in a membership site?
1:57:39 – How many users can I add to my account?
02:02 – I can host audio inside of a membership site on Kartra. Does Kartra provide what iTunes require to publish a podcast like Libsyn does?
05:00 – Leadpages has a pop up when you click on a button that says “download now or give me the report” to fill out your name and email. I have created a landing page in Kartra where you have it all on one page. Does Kartra have those pop up small windows as well?
09:03 – What is the support system for helping with questions?
12:13 – How well does the countdown timer works across multiple devices?
18:13 – How do I set up timers in emails so they work based on sequence time when subscriber opens his email?
38:50 – Is there a way to do a test email without actually sending to list (to check for undeliverables and such)?
40:47 – What is the difference between a success versus confirmation page? Are there any forms with GDPR options already done with radio or checkboxes that we can edit?
43:46 – Do you get more flexibility in building pages when you build everything yourself versus using the Done For You campaign?
45:56 – When creating a membership area, is there a way to use assets that we have already uploaded or do I have to reupload them everytime?
47:09 – Is there a way to create an automated recurring email?
48:18 – Can you review A/B testing, and areas where A/B testing can be used (pages, sequences, etc.)?
52:14 – What is the best way to know where my traffic is coming from to a landing page? Is there a place to put Google Analytics on the pages in Kartra?
54:17 – I used the Done For You campaign template. I made updates, changes to it and saved it. I went back to work on it again and I can’t find it. Where can I find it?
56:18 – How do I change the initial email sent out to an affiliate before they are approved? How do I add existing affiliates connected to existing products from a previous program that we are transferring to Kartra?
58:38 – I am trying to edit the Done For You book funnel upsell page. I duplicated the text box under the green button at the bottom of the page and trying to move it under the red button. How to move it? How to just add a text box without the duplicating part?
1:03:50 – On my Kartra web page I have a opt in form with custom field. How do I get notified when a person fills up this form? How do I quickly find which lead filled up this form? Also, how do I see what they keyed into the custom fields?
1:05:32 – I created an opt in form in a landing page and a follow up thank you page. The page shows up fine on the screen but when it is emailed, it shows up in the email without any of the changes. Instead, it still says the default thing. How can I change this?
1:07:50 – I have a custom subdomain that points to Kartra. When I create a new landing page can I use the subdomain and the new page name?
1:09:30 – Is there a way to manually update customer lifetime value?
1:11:23 – If a lead completes a sequence and is marked “complete”, can that lead be sent through the sequence again?
1:11:47 – Where can I find an example of what a membership site would look like? Is it best using tags for my list to identify where they’re coming in from or do you create multiple forms that feed into lists? What platform do you house training videos on?
1:17:29 – What are the differences and similarities between sequence versus automation? When do you use sequence versus automation?
1:19:36 – Why do you never do double-opt ins?
1:20:47 – What is the best way to offer a series of ebooks so that the leads can purchase each one individually? The main consideration is that if I do different price points I can automate a subsequent process via Zapier using one zap. The Zapier integration that triggers on a purchase requires configuration for a specific product and a specific funnel, after that you can select per product or any price point. Is there another way to do this that is better/best practice?
1:24:08 – Is there any way to add tracking / javascript code in membership product content pages?
1:24:51 – I saw the email that the affiliate program for Kartra is changing. Will the links that we are using also change? Can you briefly explain the situation with the Kartra affiliate program? Is the new group something like a commercial affiliate program than anyone can belong to (or sell Kartra)?
1:26:41 – Can you change the sender details for email notifications such as the invoice receipt email, etc.?
1:29:13 – Where can I find the information on fee for affiliate management?
1:29:46 – When a lead does something (opens my email), how do I decide whether to assign a tag or subscribe him to a list?
1:31:32 – I went through and got 100% of the Done For You Quick launch funnel and saved it every step of the way. Now it’s gone. And my progress is back to zero. What did I do wrong?
1:32:26 – Is there a difference between the Google Analytics code and Google Tag Manager? I can see where to put Google Tags but is this different from the basic UA code?
1:36:26 – Is there a way to add pages to a Done For You campaign?
1:46:04 – I added my own email as a lead and subscribed it to a list called Kartra owner. Then I created a sequence so that when someone fills up contact me with custom fields, the sequence sends me as a recipient (Katra owner) to let me know someone has filled up the contact me form. I tested it, but I did not receive any email. What should I do?
1:49:02 – I am trying to set up a photographic membership site. Can I add more than one image per page?
1:57:13 – Can I put a pop-up opt in on a WordPress blog post to my Kartra opt in?
01:01 – How to set up an email in a sequence to send at a particular date and time?
04:11 – If I turn on the approve comments, can I set specifically where the notification goes to or does it goes to the main email for the Kartra account? Can the notification go to more than one email? Do they contain the link to the specific post on which there is a comment? If I do not have approval turned on, do I still get notifications when someone posts a comment? Can anyone who has team member access moderate the comments? What access would they need – just access to the membership area?
07:22 – I’m having a problem with the affiliate link and I can’t finish a product. What do I need to do?
11:51 – When creating a sequence, I want to hold people at the end so that I can add more later on. What do I need to do when I add on the next new element (i.e. a new email) and get people held there to move on to the new email and have anybody who comes through later not have a wait there?
16:02 – When creating a new email, there are two options at the bottom of the screen. What do these mean?
20:37 – I have a domain that is currently being redirected to my main site. I would like to disconnect it from there and have it attached to my Kartra account. How do I do that?
21:59 – If a sequence has two starting points, is the sequence triggered based on “and” or based on “or”, that is based on all of the starting points or any of the starting points?
59:50 – Is it better to build an email list first or do the product launch first and target market?
1:00:53 – How do you delete a sales page which was created by mistake and is now showing as sale page one, as I only want sales page two to show?
1:01:39 – Where do I start with Kartra? What are the best resources for a walkthrough?
1:03:15 – Can you tell me when to use Kartra and when to use Vimeo for videos for 90 day trial? Can I use Kartra membership for an audio course?
1:15:00 – How do I link my payment button on the sales page?
1:18:39 – I’ve added a popup to my landing page but every time I open the page the original template pops up. How do I fix this?
1:19:30 – Do I need to connect my custom URL to the portal?
1:22:13 – Once my sales page is set up, how can I test it to make sure everything is working correctly before going live?
1:23:57 – Regarding portal and the sales page, which is what and what would my custom URL be connected to?
1:26:48 – What is the best way to set up the membership site so that the current members get access to our content that we launch but not our older content? Also, once they are no longer active paying monthly members, how can they still access the material they paid for but not the new material?
1:28:51 – I am unable to replace images in pre-build sections. How do I fix this?
1:30:52 – I have a list in Kartra where we set up a few emails for testing. Two of the emails that we use on a regular basis received a red exclamation point under leads and when hovered over it said blacklisted. Why does this happen? Can we fix those where there should not be any hard bounce?
1:32:15 – Is there a way to tag people that live in the EU and that didn’t agree to receive marketing emails?
1:34:53 – What is the typical order checklist of pages that one needs to create? When creating a funnel, all of the pages should already be created. Is this correct?
1:41:45 – I want to migrate people from ClickFunnels. How easy will that be, seeing that I have a 90-day sequence?
1:44:19 – Can affiliates be automatically paid via Stripe?
1:46:55 – When I get my customers to the sequence, I want to give them access to the course through Kartra. Is the system going to trigger that login when I start sending them emails? I just completed my product and at the end it says, “paste the code in the body section of your products main landing page.” If I am using a Kartra sales pages, where do I put the code?
1:53:06 – Can I include small surveys to direct people to another page based on their answers?
1:55:12 – Can Kartra store high quality images in the membership area for the members to download?
1:56:14 – How do I to set up timers in emails?
2:06:26 – I set up a domain name and tied it to Kartra. I would like to have my main website for the domain name held on WordPress. Is it possible to create a page within Kartra and have it branded with my domain name?
2:07:43 – Do I need to import my AWeber contacts into Kartra or do I just link it?
2:08:41 – How do you run a promo sale on an original price for a set amount of time without the use of a coupon? Is this something that would have to be changed manually?
2:11:17 – Do you have an affiliate programme and offer free trials to my learners in a training course, so that I let all the learners each use their free trial of Katra during the training? If the learners sign up for a full account, will I be rewarded as an affiliate for that?
2:12:51 – I have a whole website built on ClickFunnels for a customer. Can I use Kartra for transferring deitals from ClickFunnels to Kartra?
2:14:08 – I run a workshop every month on a different date. How do I create a single product and during the check-out, can I use a custom check-out form with a radio button (Choose one date) to select the workshop date? How do I send an email automatically after check-out and in the email use the custom field and say “Thank you for signing up for our workshop on XXXX date (based on the custom field)?
2:16:02 – Can I track how much of a video someone has watched on Kartra and pull them back via email to let them watch the rest?
2:16:27 – How do I export my contacts in Kartra, including exporting the tags and list name that each contact is assigned to?
2:17:49 – I am contemplating if I should abandon my click tracking software I’m paying for (ClickPerfect) and solely rely on Kartra’s? Is Kartra’s click tracking analytics data easy to read and find?
2:19:03 – Where to embed the tracking html code into the sales page body?
2:20:31 – As I clear the cache for both Safari, Google Chrome and Firefox, my website favicon for my landing page appears on both Google Chrome and Safari (using the javascript embed method) but not on Firefox (Kartra favicon). Is it a glitch from Firefox or do I need to fix this inside Kartra?
2:21:13 – Besides access level, can we do membership for products bought too?
2:22:13 – Does double opt-in give me a list of people who didn’t complete the double opt-in?
2:24:34 – Do affiliates also need a PayPal account to be paid or can they be paid direct to their individual bank accounts?
05:04 – We have a lot of sequences that are missing days of the week and unless we go into each sequences and check each action, those actions will not go out. Is there is a way to know which sequences are broken?
07:03 – What is the update on removing Kartra branding from pages and emails?
08:24 – Is there a way to remove the Karta logo from outbound emails when you use Kartra mail as the outbound sender?
09:39 – What type of disclaimers should we show on our blogs that are related to weight loss and skin care?
12:11 – Is there a way inside a membership area to allow members to enter text and answer questions?
14:13 – What is the ideal size for the logo header?
16:29 – Is there a way to change “First ## days” on the product checkout page? Can we change this to something like “setup fee” or “initial setup cost” etc?
18:37 – Is there an easy way to embed an opt-in form in a Facebook page and feature it as one of the tabs?
21:57 – What is the use of customer list and customer tag?
24:26 – What is the best way to upload customers lists from Infusionsoft where each customer has tags?
26:50 – How does a comment box work? Where do I find the comment box?
32:09 – How do I mask an image in one of the web page templates? It isn’t adjusting for mobile or tablet. How do I fix this?
34:29 – How do I add Google Adsense to my Thank you page?
35:18 – When testing a funnel, how can I reuse emails? Is it possible to completely remove a lead and then start fresh with that lead?
39:00 – We are launching a membership site this week and when I move something to optimize for desktop and mobile separately on the purchase page, the shopping carts that I embedded are not showing properly. They are slightly cut off. How do I fix this?
41:17 – There are images that you can safely use that come with Kartra. Where can I find these? Also, aside from using on Kartra pages, can we use these pictures in sequence emails? What restrictions for usage should we be following?
45:58 – How do I change the Favicon on my pages?
47:02 – Where can I find Secret Key or Publishable Key while adding my Stripe account to Kartra?
49:49 – Can you do a screenshare of the Page Builder?
54:37 – I received this message after I added the Stripe Keys in Kartra – Now, you must put the following URL into your merchant account Instant Payment Notification configuration. Where can I find this?
55:18 – Is there a report that I can view to see daily opt-in leads? Also, can it be emailed to me daily?
57:29 – Is there a specific topic for this webinar?
59:41 – Can I play a video inside one of the computer looking images from mockup compositions?
1:02:05 – Can I add a column to a column block?
1:02:34 – On the Business Details of the profile page, there is a line for Sales Tax ID. Is this for – TIN (Tax ID number) or EIN (Employer ID number)?
1:04:17 – A payment was made by one of my client’s mastermind member who was re-enrolling into the mastermind program through Kartra. She used the specific Kartra link we sent her and she said that she never received our confirmation email once her PayPal payment went through. Also, there is no record of her payment reflected in my client’s Kartra account. But, the payment is recorded in her actual Paypal account. Can you tell why this did not reflect in Kartra?
1:07:59 – On a video that is placed in Kartra, can you overlay a play button on top of the video so someone recognizes it as a video rather than just a picture?
1:13:10 – On a web page in page builder, can I have a checkbox that will create a tag after it is checked? Also, can I make a section later in the page open up based on whether they checked a box or do I have to have them click a button that will send them to a new page and open sections based on the tags created from the checkboxes they checked?
1:14:56 – Can we have custom colors for our Kartra navigation bar on the left?
1:16:33 – How to remove the Kartra logo from the bottom of automated emails?
1:17:57 – Is it safe to offer the portal login in our emails and then whichever memberships people have access to, shows up on their portal?
1:21:19 – We have a Facebook group that is a part of our membership program. We need to have some way, for a list of paying members for the Facebook admin to know whom to approve or remove. My solution is to add a Facebook tag for new members that expires after say two weeks and a remove from Facebook tag that lasts two weeks. I want to have them expiring to keep the list fresh. Is there any other way to do this?
1:23:46 – How to display a video player in a membership besides just displaying the audio link?
1:26:15 – At the bottom of a Thank you page, I have a gif signature. Is there a way to make it start looping once it is viewable?
1:27:47 – Can I do a report of new adds and then unsubscribe for the week?
1:29:49 – How do I add both audio and video in the membership page?
1:31:22 – When setting up a product, is it possible to offer PayPal and Stripe to customers as payment options? Also, is it possible to add a comment area in the shopping cart so customers can add any extra information for shipping?
1:32:40 – Will the custom color be reflected account wise or will it just be for my particular login?
1:33:10 – Where can I have a list of new members exportable to csv and another list of who has unsubscribed in the last week?
01:52 – Are anchors available within email broadcasts?
02:33 – If I host my website using Kartra, what is the need for the SSL certificates?
03:13 – Where can I see the lists? Are they attached to certain sequences?
06:20 – How do I edit the invoice?
09:01 – How do I see how many people are at each step in a sequence?
13:59 – How do I see who is at what step in a sequence?
15:22 – At the end of the product creation process, Kartra gives you a code. Where do I put it and how do I keep it from being visible on the landing page?
18:04 – Is BAM included or is it extra?
18:28 – Can we use anchors on the membership site?
18:51 – Is it possible to add a full page HTML code (not in section or component), so that I can host my own domain?
20:50 – In sequence, is it possible to jump right to a particular step you want to work with or do I need to start from beginning?
21:57 – Regarding mobile sections within the page builder, can I create sections that are visible on desktop but not on mobile and vice versa?
26:57 – Where do I see on a daily basis who is opting in on my list? Is there a report that can be generated daily?
28:33 – My landing page text blocks don’t seem to expand to the edges of the screen. How do I create text boxes of full screen width?
29:20 – I started my site and the billing address is shown on my emails. How do I change home address there to my post office address?
30:06 – Does the same list of categories across all types of things can be categorized or does each type of thing have its own list of categories? Are tags category-specific or across all categories?
31:17 – How to put a funnel on social media?
39:32 – Is there a way to password protect a page developed in Kartra?
40:06 – How do I group my memberships in a portal?
42:43 – Can digital product be stored and hosted by Kartra for sale and delivery?
46:04 – In Kartra, can I upload each panel of my design or do I need to recreate it completely?
48:26 – Can we generate an auto login link so that when we send updates via email we can just add the autologin link and they will be routed to the actual product membership site?
52:56 – How do I share my screen? I am confused, what should I use – WebinarJam or Kartra? How do I stop sharing?
1:04:57 – Can you make it where, if someone doesn’t open an email, they get the same email with a different subject line? What is the best way to set this up?
1:07:16 – Regarding using Kartra Mail vs my own SMTP, why would I want one or the other?
1:09:34 – Are SVG or GIFs images useable on Karta pages?
1:12:52 – Can I take a Kartra gated video and embed it on another non-Kartra site?
1:15:11 – Does Kartra offer benefits that replaces an existing website?
1:16:15 – What are the suggestions on how to best post something on Facebook for a landing page?
1:19:21 – I’m setting up a membership site and using the education funnel. I’m putting the course in first. Once that is done, are emails optin and emails automatically connected to the membership?
1:20:09 – Where do I need to go for Facebook advertising training?
1:24:18 – If I hire somebody to do some Kartra admin work for me, how do I protect myself?
1:30:37 – My client’s emailing abilities were recently disabled due to great unsubscribes. Fast forward to being able to re-enable her email account with Kartra, we were able to clean her list and it was confirmed, as per usual. Now that we need to send a broadcast, there are 0’s across the board in the analytics for the broadcast. We’ve attempted this broadcast at multiple different times with the same result. We emailed support but they said everything looks fine. Is there something we’re missing here or is there a function that’s not turned back on for her account on Kartra’s end?
1:33:21 – How do I use the sub-dashboards in the campaign builder? Is it for creating continuations from the original campaign sequence or is it treated as a separate sub sequence that can be initiated with a tag, product purchase or something of the sort?
1:35:58 – I want members to be notified when something new is added to the membership area. Does this go out automatically if I manually add a new post or does this only work when Drip content is unlocked?
1:36:28 – What time without activity is considered inactive – 90 or 30 days?
1:37:01 – I was testing the look of an email the other day, sending to myself as a test, and I had two of my email addresses blacklisted on Karta. How do I solve this?
1:40:31 – When setting up a membership site, I would like the actual address of the member and the status of the member e.g., salon owner, stylist or apprentice. Is this level of detail available?
1:41:40 – If a video is hosted on YouTube, can I embed the video?
1:45:14 – How do I connect my new list from Kartra to my ActiveCampaign email automation? I’m trying to do a Done For You list builder funnel campaign and can’t seem to get the picture graphic bigger on the landing page. How do I increase the graphic?
1:48:52 – In order to initiate the sub sequences, do I have to initiate a step or put “go to step” in order for that sub sequence to activate for that lead? Are affiliate questions appropriate for this session or should I wait for the affiliate Q&A webinar?
1:49:48 – Where do we put our Facebook Pixel for ads?
1:50:30 – How is Kartra Academy set up?
1:59:44 – There are a couple of affiliates in my client’s account who have yet to fill out all of the requirements for them to be approved by us to become affiliates. Is there a way to nudge them along automatically? Does Kartra do this for us or do we have to set up automated emails for this?
2:01:33 – Are there some shortcuts to moving a funnel from ClickFunnels to Kartra?
01:34 – How do I pay my affiliates their commission through Kartra (both the affiliate and myself have set up their PayPal in Kartra but the payment did not go through)? Can you explain the manual vs automatic PIP activation?
07:48 – How do I set-up an automation with dripping emails to release a new module each week in my membership site?
12:28 – Is there a limitation for videos for Kartra or should I use Vimeo?
14:01 – When I go into Kartra to schedule the payment, the payment did not got through. Do I have to manually login into PayPal to pay my affiliates?
15:21 – I am setting up a membership for 12 weeks. Someone can join anytime and will have instant access to “start here” items. Presently, I send out emails on Fridays and I would like to switch that to each weekly module opening on Friday. How do I set membership up to do this?
18:29 – Is there a way to customize a welcome message that our affiliates will see upon signing in?
20:53 – For a program being sold on Karta, and/or a membership, is there a way to limit or permit a certain number of logins on particular devices?
24:03 – Are there plans to implement something like teachable or Kajabi for e-learning programs?
25:19 – Can I run all my Kartra pages through custom domain?
26:10 – I am seeing different lengths of time for cookies- 30, 60 ,90 days. What happens at the end of these periods?
28:24 – Do I have to login into my PayPal outside of Kartra and make the payment to the affiliate and then mark it done in Kartra?
29:57 – Can you hide hosted files from search engines since they are not a Kartra page?
33:26 – How do I stretch an image to display from end to end on my site page, so it is also optimized for both desktop and mobile?
34:36 – I just cancelled all of my other integrations including Vimeo, so I have everything in Kartra. What other services do you suggest should I get back – video (Vimeo), CRM (ActiveCampaign), separate shopping cart (Thinkific), membership area (WooCommerce), and funnel pages (ClickFunnels)?
35:45 – What is the monthly bandwidth limit?
45:36 – What is the payment milestone for affiliates in Kartra?
47:50 – Is there a way to unlock additional programs in my membership when a participant completes a program?
50:32 – I noticed that when you upload an image in the email or page builder, the image looks blurry. But if you copy and paste an image via a text box, it shows up beautifully clear. Is there a reason for this or a way around this by using the upload image feature in Kartra?
52:39 – Can I create multiple coupon codes for my product?
53:25 – Is there any way I can place the information of my social networks so that it connects with all the icons that appear on pages, mail sequences, membership site, etc.?
55:37 – How long will the cookie period be for their affiliate links?
56:03 – Does a membership site allow me to host my paid course as a replacement to hosting my paid course on Kajabi?
57:02 – Where do I add Google Ads tracking code page?
58:43 – Is having a custom domain the best way to use Karta to setup my website home, about, etc., pages and keep the blog going on WordPress which is already “mycomain.com/blog”?
1:02:42 – Is there a way to link Zoom and Kartra together or do I need to just upload the CSV file?
1:03:23 – Can I upload my files from AWS?
1:04:02 – Does Kartra have a chat support?
1:18:35 – I have a portion of my list that I have not added to Kartra. Do I need to double opt in these subscribers? If so, are there any supportive scripts for this? If not, will they automatically receive email or will emails go to their spam folder?
1:21:03 – Can you tell more about integration with Shopify, MailerLite and Podia?
1:23:28 – Can we host our videos solely in WebinarJam and EverWebinar and use them on a Kartra page?
1:25:24 – I will be using a Kartra Page as my homepage for a website and a private URL. I want to have a blog. Can I build one with Kartra or do I need to use another blog service, link it to a sub domain and link it to a tab on my Kartra based homepage?
1:26:21 – I have old opt ins on MailerLite and Podia that get leads daily and not enough time to redo them. What should I do?
1:31:08 – How do I select which products get displayed to my affiliates?
1:33:51 – How do I set up affiliates payments? Do they have to login to the back office first? How do I delete affiliates from the list?
1:37:31 – What program do I need to start with?
1:39:07 – One of my businesses uses a one up compensation plan, i.e., the first sale someone makes the commission is passed up to the person that brought them into the business, after that, they get the full commission on everyone else they bring into the business. Is it possible to set this up in the affiliate area?
1:42:38 – I use Facebook ads as they capture my leads. How can I integrate them with Kartta without using Zapier?
1:43:30 – What is the best way to host audio files?
1:46:03 – Will using a subdomain of my blog affect my SEO?
1:48:22 – A person that purchased one of my memberships in Kartra has a blacklisted email address. I edited the email address and it was still blacklisted. Next, I deleted the contact and tried to re-enter the person’s name and email address and I received a message stating that the email address was already in use on my list. How do I fix this email address?
1:50:03 – Can Kartra host all my videos?
1:52:17 – The problem with abandoning MailerLite is that my leads are coming from old pins and re-pins on Pinterest that are linked to the opt-in forms on MailerLite and those pin links can’t be changed. Should I consider setting up re-directs from the old opt-in form urls to the new ones?
1:54:56 – Can I add affiliate products to the affiliate program on sale from Clickbank?
1:56:49 – My website has been around for a while and my home page entry is on page one of Google. Will I lose this if I go over to Kartra? I have a lot of blog content attached to this website which used to rank well, however, I have just noticed that this content has lost ranking past page six of Google. Confused as to which way to go between Kartra and WordPress, but don’t want to lose my page one ranking with the homepage. What should I do?
1:58:13 – If someone clicks on my Kartra starter affiliate link but purchases a larger package like Kartra gold or another package, do I still get the affiliate commission?
1:59:23 – If I register for weekly Q&A call, is that for just the next week? Is there a way I can sign up once to be notified via email about them for every week until I unsubscribe?
2:00:03 – Can I create a blog site on Kartra?
01:28 – What does it mean to use your own SMTP provider for Kartra?
06:57 – Can I have a product set up as affiliate ready but not have it listed in the marketplace for everyone to find?
07:41 – I notice the test emails are sent with notifications@kartramail.com. Will this always make it land in the promotions folder? Also, why is this so?
09:41 – How do you connect a sales page to a membership opt in?
13:30 – Where do I find out who is blocked and how can I drill down?
15:39 – Can you do a quick overview on the Parallax side of page building?
17:27 – What is the best way to track sales on Facebook for a product that has upsell and downsell?
18:32 – In the page builder, when changing text in a block, I get this pop up that tells me that because of browser security settings the editor is not able to access your clipboard data directly. You are required to paste it again in this window. I checked my Chrome settings and have not been able to find that specific setting. How do I fix this?
21:37 – I have got a playbook I would like to send to my affiliates once they are approved, but I learned the automations and tags I set up for affiliates in my products don’t get applied on the affiliate until someone visits their affiliate page via their link at least once. How can I quickly get the playbook to my affiliates?
34:42 – How do I set up a simple sequence?
43:49 – Can someone who unsubscribed for all communication still access membership?
44:54 – Why is Kartra footer a requirement?
44:35 – Is there any way to change the color of the frame around a video?
48:44 – How do you turn on log/tracking for leads?
49:37 – How do I set an automatic email sequence when new content is available in a membership site?
50:33 – How to set up the autoresponder in Kartra for an affiliate offer I am promoting out of JVZoo?
54:29 – I would like to create a page which is like a portfolio page, but I need it for videos. My page may have dozens of small videos. I would like to achieve this by hiding some of them in categories, then hide and open up a new category. Will you please advise me the best way to achieve this?
59:19 – I have two domains and two separate markets that I serve under my starter account. I want to make sure that my dog walking business affiliates don’t have access to my paint nite affiliate products and vice versa. How can I make it so that affiliates don’t have access to all of my products when they get approved for one?
1:01:09 – When creating content in your Kartra site, is there a way to post your social sites and blog all at once?
1:02:40 – Where do I find a place to add the file such as a PDF workbook? Do I need to have it uploaded elsewhere, like a cloud based service like Google Drive?
1:05:03 – How long does the admins take to review a Kartra app submission?
1:07:30 – Does Kartra yet have a feature that allows you to clean your list for list hygiene management?
1:09:45 – Will Kartra track the tracking link from another source if I add it to the left column box?
1:13:36 – With the sequence builder, can I have questions that leads to multiple landing pages?
1:16:44 – How large my image files should be, to be most efficient with page loading time and also with good quality?
1:19:05 – How can I create an email footer for clients, which keeps them compliant but without the Kartra advertising/logo?
1:20:14 – Can I duplicate a website in Kartra?
1:23:48 – Do you have to set up an unsubscribe automation when someone presses unsubscribe? What happens if you don’t set up any automations?
1:26:27 – Does Kartra footer on email affects branding?
1:28:10 – Is there an affiliate Q&A on Wednesday?
1:29:14 – How do I add open graph to my main domain?
1:30:57 – How do I know how many sent emails were delivered in my lead log?
1:31:45 – How do I connect a file to the page?
1:36:04 – There’s a new section that’s been added specifically for the Facebook pixel. Should we put the pixel in here, or still put it in the body section? Do we have to go back and change the pages that have already been set up with the pixel in the body?
1:38:10 – What did you do to your graphic in the sequence mapping?
1:41:18 – When I use a pre-built block and then change some things like colour/image/text, it first loads the original item and then the new items. How do I get rid of that?
1:42:28 – Can you give examples of using a list versus a tag and when each would be more appropriate?
1:47:48 – When I use a page template, the social media buttons don’t work. How do I fix this?
1:50:25 – What happens to automation when someone unsubscribes?
1:54:28 – How do I determine bandwidth usage?
02:01 – How do I send my first email via simple list builder campaign automatically?
04:30 – How do I delete a Done For You campaign?
05:30 – When importing my contact list from Infusionsoft to Kartra, how do I import the tags into Kartra?
10:53 – Is there a way to time a page section delay from the time of the video start on a VSL page rather than timing it from the page opening?
14:22 – When a member stops paying, will they automatically lose access to paid content?
15:51 – Is there a way to use an audio link instead of uploading the audio to Kartra?
17:02 – What are goals?
26:01 – How many levels of membership can we create?
26:47 – Can I tag customers that buy a product and don’t have an affiliate attached with it?
29:34 – What are the best practices for list & tag management? Do you have one big list and then manage leads via tags or do you have several different lists and then different tags within lists?
32:47 – How do I limit my staff’s accessibility to certain products/businesses? Is there anyway to do a backup on pages? Why does it say empty section on my saved templates?
36:52 – Can you edit one master menu so that when you make a change to it, it will update on all of the pages that have that same menu?
38:48 – Do you have HTML integration?
42:28 – How to use a form to get username, email and password to grant access to a membership area without the need to automatically create a password and send via email?
43:21 – Is there a way to automate a tag 30 days after purchase if a certain other tag has not been applied to that customer’s profile?
45:49 – We want to use Kartra for all of our marketing but when it comes time to buy can we have a buy button that goes to our WordPress shopping cart that automatically enrolls students into our course? Is there any other way to automatically enroll the student through either Kartra’s shopping cart or our own?
48:09 – Where can I find animated gif?
51:37 – What is the best microphone to use for recordings to stay on Kartra? Can I use the same microphone for a webinar? Do I have to compress audio files like I compress video files? Is there a program you recommend to compress the audio?
56:42 – Is it possible to see a graphic of everything that happens in a process so that I can problem shoot every step of the process?
59:53 – Do I need to put an image on top of a video for the gif?
1:00:24 – If I open my main domain without “www.”, I see my own favicon. If I open my homepage with the subdomain “www.”, I have the kartra-favicon shown. Where can I change it?
1:02:40 – What is the difference between the video analytics and the start measurement?
1:06:35 – Where is the tracking code?
1:08:24 – How can I link TimeTrade to a Kartra page to offer scheduled get acquainted calls?
1:09:38 – Is it necessary to use tracking links on my email sequence or Kartra automatically tracks the links that are inserted on my emails?
1:10:34 – So in membership, I just uploaded a PDF called “United_States_of_Addiction.pdf” but instead of it being called what I named it, it’s delivering “1496258_1531863396343United_States_of_Addiction.pdf”. How do I prevent this? Also, the browser tab is calling the PDF a Microsoft Word document. Is there a way to make the browser tab display Adobe PDF or simply PDF?
1:13:31 – Can you talk about being an affiliate on Kartra and selling products on ClickBank or JVzoo? Can Kartra still track the specific details of your customers that buy your affiliate products?
1:15:01 – Does Kartra have an audio player that can use Amazon S3 and also have a download button so I only need to insert the S3 link to one place?
1:16:45 – What is the right size for a photo to import to a page?
1:17:20 – When can we be able to add a JV broker to an existing affiliate?
1:18:24 – How do I start with Done For You campaigns?
1:20:52 – Why does my favicon shows up on some Kartra pages and not others?
1:24:18 – My header is staying put while my page scrolls down. How do I stop it?
1:25:14 – Is it possible to have more than one Twilio integration so we can use different Twilio phone numbers for different SMS sequence?
1:44:14 – Is it possible to offer a group/company membership to a team with more than 1 person?
1:45:54 – Do I need Infusionsoft account if I have Kartra?
1:47:40 – Do I need to put the tracking link in the page under Page Builder > Page > Settings > Tracking Codes?
1:51:27 – Since there’s no playback option on the Kartra replay links, will you give the download of it because rewinding and pausing the video is imperative when trying to apply the directions you give us?
1:52:28 – What is the bandwidth gig limit for one’s account? Does bandwidth only pertain to the audio or video as it is loaded and played? Does it pertain to those videos stored on Youtube / Vimeo when you are bringing in a video via link? Also, is it per view, so if one lead views it twice, each view is using bandwidth? What if one doesn’t view the entire video – if one watches only half of the video, is that half the bandwidth of that video or is it the full bandwidth for the full video?
01:54 – I have two programs and I have created them as two separate membership sites within my membership. I have also created my member portal. How do I get someone to purchase the program so that they are sent the login details for the member portal?
08:08 – What is the use of multiple smaller lists over tags?
09:21 – If I have Kartra, do I still need Aweber?
10:34 – I want to send a reminder every 30 days. Do I create a loop in a sequence or should I create two separate sequences that refer each other?
12:02 – How long would you expect it to take me to build out the simple list building campaign and get it operational if I already have the content?
13:07 – How do I create a discount code in Kartra for a product?
22:46 – Is there a way to call out your subscribers by name like in email autoresponders when they land on a sales page with BAM technology?
23:23 – How do I upload an email list? Is it possible to make the countdown timer clickable?
26:34 – How do I add a new video in the membership site?
29:53 – How do I grant access for a membership level solely based on giving them bonus content because they signed up on the day of the webinar?
32:52 – Under page settings tracking codes, is the footer section still within the HTML < BODY> tag and therefore the best place to put Google analytics code or should it go in the < BODY> section option?
36:07 – Is there a way to copy a sub sequence from one campaign to a different one?
49:19 – How do I configure a Kartra page to be the index page on the sub domain that has been configured on the account?
50:17 – How long does it take to build a membership site?
51:02 – What is the best way to make sure the csv has all the info you need?
1:00:39 – How does Kartra work with CRM systems?
1:02:41 – I want to give a discount to people who have already made a purchase with the business but not in Kartra. Is there a way to have them check a box i,e., yes I am a current client or no I am not a current client and have them sent to a different price point depending on if they say yes or not? How do I offer the option – monthly or yearly? What is the best way of doing this?
1:17:04 – In the page builder, how do I add social media icon “connect with me”?
1:21:09 – How can the team members that are added to my account see the leads with full profile information?
1:23:55 – What is the process for filing a podcast? Why use Vimeo instead of YouTube?
1:28:25 – If I create a membership site, will the customer be able to update their own credit card? Does the system allow you to email them when their credit card is about to expire so they can go and update their information?
1:30:23 – How do I add another person as a lead with the same generic email that was previously removed?
1:31:50 – How do you send an existing email to just one person in your list?
1:34:55 – Can I insert an embed code for a video from Vidello by using the Vimeo option?
1:38:02 – I imported a client listing from another CRM system. Each lead has a little red dot by their name. Once I tag them or put them into a list, the icon turns green. What is this icon used for?
1:39:35 – What is the best format to use to share a document in Kartra?
1:40:39 – Is there a way to send a lead an email and have the lead fill in the fields contained in their profile? Is there a way to have your lists always default in alphabetical order? When you set up a chat channel, the lead can download the chat after the end of the session. Is the chat also retained for my purposes to see how the support was handled by my staff?
1:43:50 – Do I need to add each bonus (the bonus for paid in full and the bonus for signing up on the night of the webinar) as a membership level for the automation to work?
1:47:12 – How do I remove a channel from the help desk?
1:48:45 – In the membership area, is there a way to use a button to download an audio or video or can the button only go to a Kartra or external page?
1:53:13 – How do I add my URL for Instagram?
1:53:35 – How do I get someone to get the “current student” tag that sends them to the “current student” price point page? Do I have to have them complete an opt-in form before they see the price point? Then, if they answer yes, they are tagged with price point one and see the price point one sales page and the ones that answer no get a “not current student” tag and are sent to the not current student price point page. Is this correct or is there another way to do this ?
1:55:14 – What size of PDF is good?
1:56:41 – What kind of microphones do you guys use for this webinar?
1:58:20 – Is there a way to set up a login info that logs them into the portal and then they don’t have to log in anymore?
2:00:44 – On memberships, there are no social media icons. How do I add the Instagram icon?
2:02:47 – How to login to the portal?
2:05:20 – How do I use a subdomain in the membership area?
2:06:15 – How do I add sub memberships?
01:00 – Is there a way to create individual “download link to buyer” emails for multiple products?
06:55 – How to I connect my upsell VSL to my main VSL page?
11:40 – How do I start with creating website and pages?
14:42 – I am launching a product/program with an upsell and when testing, it’s not showing the pricing or charging for the upsell. I have set the checkout page to pricepoint. Can you walk through the configuration?
27:28 – I noticed that page URLs can be opened by anyone that knows the URL. Does this mean product download pages should be purposefully made more random or complex?
29:01 – Is there a way to have members in a membership site at a certain level to automatically receive access to another membership site?
31:22 – I want to tailor the emails and CTA for various courses based on their current status – pregnant or not pregnant or which trimester etc. How do I set this up?
33:36 – When connecting a product in Kartra to an integrated wishlist member level, will the new member receive login details from Kartra?
34:35 – What happens if you have a fixed price for an affiliate and the client buys with a coupon that is bigger in amount?
36:06 – How can I upload my contacts to Kartra? I put in a website that is not up and directed to my supporters. How can I get past the website issue?
38:39 – Is there any other way to send membership login password instead of emails?
40:05 – How many hours it would take from creating a website to starting campaigns?
42:38 – Is there a tutorial for the membership portals?
43:22 – How do I integrate my products on Kartra with JVZoo?
44:31 – How do I make a set of custom fields available on all leads?
47:26 – Do I need to setup a product first to sell the membership course?
49:05 – What are the pros and cons of creating two Kartra accounts?
53:03 – Can we progressively add information to a lead account? How do I add new info to the existing lead account? Also, can I add data to existing lead account at a later date with a form or a page?
54:32 – After setting up a funnel, sequence and automation, what is the best process to test it against each permutation?
55:58 – If content is dripped out by date and someone joins as a member and you have it set to send emails when content is unlocked, will the new members get notified all at once of posts that are unlocked or will the emails get sent only when the posts unlock after their joining date?
57:56 – How and why to use the custom domain?
59:07 – What do you use (form/survey) to add additional data to lead at a later date and still tie it to the lead? Does the user/lead have to re-enter their same email on the new page to add data to their lead data?
1:00:18 – Can you clone an entire sequence and then tweak it to customize it for another domain?
1:00:49 – Where can I setup chat?
1:06:07 – Can I use tags to start sequences within sequences?
1:09:44 – How do I hide a section on a page?
1:11:43 – I just tested my setup and it didn’t charge for the upsell product. Is there anything else in the configuration I should know about?
1:14:16 – When cloning pages, the original title shows when sharing them on Facebook. How do I change that?
1:14:56 – Regarding reverse sequence, can we use a sequence to unwind if someone does a trial but then does not want it?
1:16:08 – What does the copyright on a website cover – design or words?
1:17:44 – Can you demo a sub-sequence with the thought behind it?
1:20:15 – Is there a way to have a before and after subscriber email list for a webinar? Also, is there a way to put a ManyChat button on a thank you page that takes them to a sequence in Facebook messenger?
1:22:39 – Can I use a sub-sequence for a trial?
1:27:39 – I noticed that you can change the stripe key code in the credit card area for my product. Is the upsell product automatically connected with the first product?
1:27:49 – For affiliate registrations, can you brand the email confirmation rather than having the Kartra branding?
1:28:50 – How do I create a sub-sequence?
1:29:40 – How do I add automation inside memberships, like if a member clicks a link on a content page they will be tagged?
1:33:00 – I have one membership course with 3 different payment plans. Do I have to create 3 different memberships of the same course or is there a way to put three different payment options on the order page for the course and how would I do that?
1:35:37 – Can you demo lead scoring?
1:37:12 – I plan to have a monthly membership and a yearly membership. Yearly membership will be the same but with bonus material. Can I just do this as two different levels of the same membership so each has a different price point or should they be two different memberships?
1:40:37 – What is the best way to have a member discussion area?
1:41:44 – If I would want the Diamond student to have instant access to everything, should it be different memberships?
1:42:05 – Can the length of the various membership levels vary?
1:43:03 – I have two programs to put in my membership site. Each program has different days or modules with audio, PDF’s, webinar. How do I set up and organize these different types of content?
1:44:20 – Is there a webinar funnel or documentation on setting up three different payment plans? Can you give an ordered checklist of what should be done?
1:46:46 – Can you provide any examples of tags that are too general versus too granular, like one membership level is three months and one is two years?
1:48:30 – Is there a limitation on number of comments on each content page?
1:48:59 – Can we create more than one portal?
1:49:22 – Is there a way to grant access for a membership level solely based on giving people bonus content because they signed up on the day of the webinar?
1:50:48 – Is each piece of content a part of a post?
1:51:16 – Is there a webinar checklist?
1:57:13 – Can you explain the differences between EverWebinar and WebinarJam? Which one is better than the other to integrate with Kartra?
1:59:01 – On the 1-click upsell page, is it necessary to link the two buttons?
1:59:49 – Can anything on a membership be shared to Twitter or Instagram?
2:00:26 – Can someone go live on EverWebinar or is it just pre-recorded?
I just bought a subscription for WebinarJam AND EverWebinar.
I am still looking for a platform to sell my online video courses. I am looking at Thinkific, Smartmember, CourseCats. I have to decide in a few days. Can you please give me an estimate how long it will take before your product goes live?
Hi there! Kartra is currently in Beta, scheduled to go into Early-Access in about a month. If you’re interested in getting on that list, feel free to fill out a short survey (we’re collecting details on our potential members to make sure we serve their needs), and we’ll let you know the moment we’re open for business.
The link to the survey is here: https://www.research.net/r/kartra_pro_survey
Hope that helps!
i want to be a beta user
Hi Phillipe!
Kartra is currently in Beta and all user spots have been filled. However, it is scheduled to go into Early-Access in about a month. If you’re interested in getting on that list, feel free to fill out a short survey (we’re collecting details on our potential members to make sure we serve their needs), and we’ll let you know the moment we’re open for business.
The link to the survey is here: https://www.research.net/r/kartra_pro_survey
Hope that helps!
What help do you provide to someone moving from Infusion to Kartra with 20,000 contacts and hundreds of tags?
That is an awesome question and I think you may be psychic, because we were just talking about that this morning! We are currently in the planning stages of helping our customers transfer their data from their existing accounts to Kartra. I don’t have specifics yet, but know we are setting up a process and will have it addressed as quickly as possible.
Hi,
Can I use Paylike as my payment gateway inside Kartra?
It’s my understanding that most gateway’s work without issue, but I can;t answer specifically about Paylike. Your best bet is to send this question in to the Kartra helpdesk. support@Kartra.com
Paylike isn’t an integrated gateway at this time, but authorize.net, stripe, paypal and braintree are
What payment providers are supported? In The Netherlands we use iDeal. I think Stripe may actually support iDeal too
Hi Stephan! The payment providers that Kartra currently integrates with are Authorize.net, Braintree, Paypal and Stripe. I did a little research and yes, it looks like Stripe supports iDeal. You can see more here: https://stripe.com/docs/sources/ideal.
Hey, I just saw this comment and wanted to clarify some details about the Kartra Stripe integration! While Stripe does support iDeal and some other advanced payment options, the Kartra integration can only process credit card payments.
Is there anyway to check all the Q&As from the webinars without having to watch the whole webinar? Takes a lot of time. Would be much better to be able to watch the replay where you have enabled the controls so we can fast forward to whatever Q&A we are looking for?
Hi Camillo! It’s a good idea but the fast forward and rewind functions get out of sync with the chatroll and feedback flow. As a result, the replay happens as a total replay. You CAN do it via the developer console, if you have the knowledge to use it. In any case, our presenters are knowledgeable and, IMHO, really personable – the webinar goes fast! ;+)
Thanks for explaining this. Will you in the future launch a Q&A section or FAQ section where we can do search?
I’m personally not sure about that, Camillo. The best way to initiate that conversation would be to submit a Feature Request at https://www.kartra.com/request/. That is a direct connection with our Development Team. If enough people are requesting such a feature, it becomes a priority development (as I understand it). Hope this is helpful to you! :+)
Can Karta replace Active campaign (also) as Marketing Automation, Sales CRM, E-mailmarketing and autoresponder?
Hi Gurby!
I’m not familiar with that product but yes, Kartra does handle marketing automations, sales CRM, email marketing and autoresponders. It also handles membership sites, video hosting, landing pages and more. It’s the most robust, intuitive platform that I personally have worked with – and I’ve been a digital marketer since 1998. To get updates on the February 2018 launch, please make sure you are on the mailing list through this site! :+)
How about giving us some player controls on the video? The outline of exactly which minute to go to for an answer to a question is great but without the playhead it isn’t as useful.
Hi Dean, if you are a Kartra user, you can watch the videos in Kartra Academy, complete with player controls! =)
How can I watch a replay of April 10, 2018? I keep getting sent to the current week’s call. I have questions about integrating with wix and creating quizzes.
Thank you.
Hi Heather, if you are a Kartra member, you can watch the replay on Kartra Academy here: https://login.kartraacademy.com/academy/post/378
I would love to watch the Q&A Replays because I can see with the time stamps that my question has been answered. The problem is that when I click on the replay to watch it… there are no controls on the video. So I would have to sit through 50 minutes of this replay to get the answer I need 🙁 Can we get controls on these webinar replays so we can use the time stamps please?
Hi Nichole!
Did you know that the Karta Q&A webinars are also uploaded into Kartra Academy, and they’re scrubbable there, so you can move forward and backwards in the video?
Get started here: https://login.kartraacademy.com
You received login details to Kartra Academy when you subscribed for your Kartra account, but if you can’t find your details you can use the ‘forgot password’ link or reach out to our support team here:
http://help.genesisdigital.co
Take care!
Can I use iPay88 as my payment gateway inside Kartra? Let me know it is allow to integrate iPay88 payment gate inside Kartra. iPay88 is a famous payment gateway used in Malaysia. We are staying at Malaysia and all our affiliate user and buyer will be at Malaysia too. Therefore in order for us to use Kartra system, we need the payment gateway for iPay88. Thank you and hope to here from you soon.
Hi TKC! Great question!
I’ve submitted a ticket on your behalf to our Help Desk team to ensure you get a complete and accurate answer.
You should have received a notification just a little while ago that the request was received, and our team will respond ASAP!
Thank you for choosing Kartra <3