You’re invited to join us every Tuesday at 3PM Pacific and Thursday at 12PM Pacific where we’ll answer any Kartra question you may have!
Simply click here to register for the entire series, we’ll send you a reminder each week about the live sessions.
We cover all aspects of Kartra. We answer questions about marketing, business development, entrepreneurship, time management… simply bring your burning questions to the session and we’ll help you find the right answer for you and your business.
Here’s a list of the previous session replays.
For even older replays see
- Tuesday Q and A April to June 2018
- Tuesday Q&A January to March 2018
- Tuesday Q&A August to December 2017
03:53 – How do I create a split test with a link that has my subdomain instead of kartra.com?
08:51 – Is it better to use Kartra email or link to another provider for better deliverability?
10:24 – How do I set up the affiliate program on Kartra?
17:39 – I’m doing a newsletter campaign to build my list. I have 28 freebies. How do I give away one per day in November but each one can only be available for 24 hours? Is there a way to unlock them each day so I don’t have to change the link every day?
26:45 – I want to do a drip campaign of series of seven emails. I only have the content for first two emails. Can I create a campaign with two steps and add the rest later?
03:29 – What is the cause for a link to stop working and slow connections on cell phones?
05:09 – My subdomain is pointed to Kartra and my business name is pointed at SiteGround. Is this correct? I found my username in my Kartra profile as dmetras instead of debra metras, my first and last name. What should I do?
08:26 – I tried to set one up and Kartra showed processing or something like that for about 12 hours and now it looks like nothing has happened. What should I do?
09:53 – How would I import content from one of my memberships into another membership (that is also mine)?
30:02 – Can I have a Spanish username?
14:09 – When I post an email with a video and want to choose a video from my videos, it doesn’t let me and if I upload it, it gives me the message it is already exists in my library. What should I do?
17:54 – What is the best way to import from HubSpot? Do I need HubSpot?
22:04 – What is HandBrake?
23:02 – Does everyone need to use HandBrake for the videos? Is WebinarJam a video host or just webinar platform?
25:12 – What’s the best practice to track traffic from a Kartra page link that I post on a Facebook status?
31:30 – Is there any way to display social media shares statistics, like the number of shares, etc?
33:09 – Is it possible to display ‘button A’ as a call to action for the first time a new visitor views my site, then when they revisit, ‘button B’ is displayed?
36:52 – Is it a good idea to do a split test for design of an index page that has an optin?
39:53 – If we used an outside video platform like Vimeo, could we insert a video inside an email that goes through Kartra?
40:49 – I‘m doing an email sequence to my list with a free report download. An affiliate is also sending these emails to their list. I would like their people to land on a different page where they have to optin before they get the download. The free report will be in my Kartra files. How do I do this?
47:40 – With the tracking link, is there a way to remove the krtra.website in the middle of it? Would using something like bit.ly throw off the tracking?
50:00 – I’m getting ready to launch third edition of my book with audios. I would like to do similar to what Frank Kerns has been doing with Facebook ads or do you think it is better to build my own funnel or use the Done For You book funnel?
51:51 – If we do not attend a webinar, we will not get to watch a replay now or we just won’t see the chat box if we did not attend a webinar?
01:38 – What steps does a new affiliate need to take to set themselves up to receive payments? What are some tips for me in paying affiliates?
03:47 – Can the Kartra software be used as an email marketing platform and to send out newsletters?
04:53 – When developing a membership with multiple levels, should I make each membership separate or have them as upsells?
06:30 – How does the membership portal work?
11:40 – How does text marketing work? Can I link it to an automation where someone texts a code and receives an email or a text back?
13:48 – I have a funnel to a free book and the customer just has to pay shipping/handling. Do you put the cost of book $0, and shipping $8.75 or the cost of book as $8.75?
18:40 – What is the difference between blacklisted and blocked leads?
20:34 – Can I create footer pages in Kartra like privacy policy?
25:36 – What is the difference between broadcast and sequence? Where you would use broadcasts in practicality?
27:17 – Are pages created with my personal domain treated like an external link?
31:15 – Can I function in Kartra without creating a membership site, like creating a product in the marketplace with affiliate promoting this product?
32:58 – Can you give me an example of how to use the agency feature for a marketing, branding and web design agency?
35:33 – Where do I go to build my first sequence?
44:42 – Is Done For You E-shop campaign good for Shopify store? What is the best way to get started?
46:50 – I have two different websites/domains/companies. When I have leads opt in on both entities, they are all together in Kartra. Can I separate them?
50:05 – I’m promoting a sales page and inviting subscribers to an optin page, then to the sales page. Do I treat the sequence as follow up emails?
52:26 – How do I create custom links for uploaded files?
53:37 – How do I manually add someone to a membership?
55:15 – Do I have to have an external autoresponder to send emails every day to my lists?
56:23 – For the Done For You Campaigns, can I do the campaign exactly as it is setup or modify it to our preferences?
58:17 – Is there anything I can do to get my membership back after deleting it?
59:45 – Opting to go to sales page, if someone purchases the product, what do you recommend? If they don’t buy, do I need to follow up with email?
1:04:01 – How do I add a second host in membership?
1:04:55 – Does Kartra have our accounts backed up?
01:32 – Can I make changes to the form design?
03:46 – How do I create a sequence for my weekly newsletters?
08:22 – How do I see a birds eye view of my campaign so I can make sure everything is connected in the right order?
09:52 – How do I change my business name and also not have Kartra name in there?
11:16 – How do I add all the category posts on the side bars?
14:27 – If I use a Calendly embed for signing people up for my webinar, is there a way to capture their email info in Kartra without requiring them to enter it again?
15:59 – Can we have multiple email addresses per account?
17:40 – How do I center my social media icons in the footer? How do I do a broadcast?
20:54 – Can I set up broadcasts and sequences with multiple email addresses?
23:44 – How do I put my opt-in in my WordPress (using pop up builder)?
25:47 – I want to have an analytics page for my whole funnel. Where do I see how many landing page visitors, conversion rate, upsell conversion rate?
29:30 – If I created a new calendar for each two week period, how would people continually get directed to the right calendar?
30:49 – If you redirect URL to Kartra, are all the pages considered Kartra pages or custom URL?
32:05 – How do I set up the automation if someone has a specific answer that makes them unqualified to book an appointment? If their annual revenue is under X$, how do I prevent them from booking an appointment?
37:08 – I’m using my own hosted domain for pages, do I need to use blank slate template to embed the designed pages from Kartra?
38:53 – What are the benefits of doing custom domain vs. subdomain?
40:44 – Where do I set the goals which appear in the analytics of tracking links?
41:57 – Do I need to set up tags before I do a broadcast for my weekly newsletters?
44:01 – When will the new Done For You campaign be released?
45:56 – Can I set up a fake webinar, where people can sign up in the optin page for a pre-recorded webinar?
51:18 – Can you explain setting up a site and the time saving benefits?
54:24 – In the form design, I can only make a change if I am using this on my site. Is that correct?
56:15 – If we add our custom domain to Kartra and then create landing pages, as pages or folders associated with that domain, will all of these be considered Kartra pages?
59:22 – I just created a broadcast and saved as a draft on Kartra Academy. Where do I look on how to do tags?
01:45 – What is the best way to decide on who to contact to look over everything before launching a new membership site on my account?
07:53 – What is the difference between bumps and upsells? Can I do upsell with PayPal?
10:02 – How do I create an action button that only operates when three boxes of agreement have been checked?
12:27 – Why is it that my optin page does not support Chinese?
14:30 – How do I create the squeeze page then post it on Facebook?
15:57 – Is there a way to know any info or history about these experts for hire? Have they been vetted somehow if they’re in the group on the Facebook page?
18:45 – What is the key difference between a membership site and a regular site?
20:04 – If I signed up the agency license, can I sign up my clients who will use Kartra to sign up for the agency license themselves? If so, how do I get compensated if they sell Kartra to their clients?
23:54 – I have created an affiliate program for one of my products. I have also created a custom landing page for the affiliate sign-up. However, if a person has a Kartra account and sign-in from my created affiliate landing page when they complete the questionnaire, it takes them back to signing in to Kartra, and the questionnaire appears again for them to complete. It never resolves to “your request will be reviewed soon.” How do I fix this issue?
25:14 – How do I add a block/component back in after deleting it?
32:25 – How do I know when to go to support versus hire an outside resource? Are there some guidelines to review?
35:49 – How do I set up a timer on my check out page?
41:43 – Is there a way for me to see everyone who is on any list at once so if I want to redo tags?
47:13 – Does Kartra allow someone to fill out a questionnaire/application?
48:33 – How do I put a section back in?
49:41 – What is the place to training resources and videos to watch?
51:32 – I have a series of pages I denoted as a Kartra site. My main index page has the header and footer already on it that I would like to be for all pages. Do I need to save them as templates and then apply? How do I make them apply to the pages?
02:07 – As a brand new member in Kartra, where do I start?
04:43 – Can I import a membership site into Kartra?
06:23 – Is it possible to set free level without sign up and next level (paid) with log in?
08:21 – How do I see the pages I created as the Kartra pages in the dropdown?
09:28 – How do I set up an email series to lead to this page and how does each video show up in sequence?
13:53 – How do I set the master header footer (I already have them on my index page) on a website?
27:12 – What is the best way to start an email series to lead to my affiliate product videos?
32:04 – How do I start the emails so they stay in a series and not as a broadcast?
34:58 – Is the “join date” in the Profile something I can search with a filter? Is it the same as subscribed date?
36:28 – Is it possible to show an example of the membership area without the login?
37:55 – I do not have a first name and last name fields in the original lists. How do I import them correctly?
39:00 – I refunded a transaction in Stripe but forgot that I could also do the same thing in Kartra. Is there a way to reflect that refund in Kartra without it triggering another transfer of funds?
40:10 – Is there a link to unsubscribe when we send out emails, or is it just added automatically?
40:37 – If no password is necessary, do they still have to give a name and email?
41:33 – Can someone add the ability to make headers and footers have borders?
43:07 – In the first name field, if there’s more than one word, what will Kartra do?
01:47 – I’ve added a Katra Helpdesk to my own website using the code provided. Is there a way to have a direct link to the same helpdesk?
03:19 – Where do I go to create an email to place in my sequence?
06:31 – How do I resize a picture consistently?
10:00 – Can Kartra integrate with 17hats?
12:13 – Where do I access your saved email templates in Kartra?
14:12 – In my helpdesk, the Live chat always says offline. What do I do?
16:02 – Why are forms (billing, opt-in) often pre-filled with my info?
17:00 – The ready-to-use campaigns that are available, can they be used just as they are? Are contents already in them? What changes should be made to them?
18:04 – How do I create and manage a community in Kartra? Can this be created as a paid for membership product?
19:19 – Is it possible to split test a button on a page?
24:10 – Is there an application form in Kartra for potential clients to submit so I can filter prospects to determine if they are a good fit for my trainings and communities?
26:22 – Does membership have Live chat? Can we video chat as a group inside of membership?
28:17 – I created a form for my calendar opt-in but it does not show up when I am building my calendar’s class. What do I do?
30:38 – Along the lines of video chatting in membership, can we have a link in Kartra to an outside chat room?
33:49 – What is on boarding call?
35:20 – Are there details as far as the size of images that are best for each application?
37:23 – How do I add a picture within an iPhone composition and make it blur opaque?
41:31 – Can we direct our Facebook community to a community in our Kartra account (membership portal)?
42:29 – Do you know off hand if there are any tutorials describing the different Made For You funnels?
02:25 – Is there any reporting other than on-screen analytics?
04:48 – How do I create a sequence?
11:55 – How do I adjust the spaces between columns and components in building pages?
19:45 – We sell 23 different tours. What plan should be our best fit? Can I pay someone to help me set up with Kartra?
22:08 – How do I test Made For You funnel?
24:09 – How do I reduce the wide white space between columns?
25:45 – For products with trial periods with initial payment enabled, is there a way to trigger the next installment manually so it doesn’t have to wait to automatically be deployed until after the specified number of days?
28:47 – My one month trial will end this weekend. I will not be able to address this before Monday. What will happen to my account?
29:38 – How do I test a Kartra page with a check out page that’s integrated with Stripe and added to my WordPress site?
31:32 – Where can I create a pop-up window that appears when the customer clicks on the locked membership? How do I link the pop-up window to sales page?
39:50 – When your membership content is still growing, how can you work on the new content without the members seeing it and how do you send the email that new content is available. Can I set this up via an automation or do I have to do it manually?
46:00 – Does the structure for the membership has to be fixed?
47:38 – What is the difference between welcome and notification email?
03:20 – I uploaded a compressed video overnight due to slow internet speed. When I clicked the publish button, Kartra redirected me to login page. How do I upload the instructional video to my member’s area?
04:38 – Does Kartra replaces my WordPress site?
06:03 – How do I create product’s affiliate program for my own product and not just for Kartra?
13:30 – How do I set up affiliates for a free webinar with WebinarJam? My CTA is not a purchase but application, if I take credit card over the phone, how do I track the affiliate? Can I manually track or input sales into Kartra after my in-person meeting to track affiliate sales and run proper sales reports?
19:22 – How does Vimeo work with Kartra? Can I host them on Kartra? Is it better to stick with Vimeo?
23:22 – Does Kartra take care of backups, security, etc?
25:16 – My program is a repeating 21-day cycle. The first time through the upcoming days are locked and open day. When they start the next 21-day cycles, is there a way to refresh the progress bar and lock pages for the next time they go through? What do you recommend as a way to do this cyclically maintaining the progress bar and locked days, without duplicating everything so many times?
28:59 – Do I get a percent of their monthly payments when they sign up for a Kartra account from our membership site?
29:30 – Does Kartra allow downloadable products/reports – both as a lead magnet and as a paid product?
32:13 – Does Kartra’s membership theme has pages already designed to collect payments?
34:30 – Can I manually log a ticket in Kartra in my helpdesk or does my client have to enter it?
37:48 – How do I offer different options for products like if I am selling a t- shirt – option for color , and sizes?
41:16 – I will be transferring my members from Infusionsoft, which has taken care of membership payments. I have synced my Kartra account with Paypal. Will my members have to re-enter their payment information?
42:56 – My free trial is about to end and I am subscribed to the basic plan. If I decide after a couple more weeks, that Kartra isn’t the right solution for me, is the rest of the annual payment refundable?
43:47 – If I offer download of audios and transcripts for a summit with 21 speakers, do those downloads count against my quota? Would it be better to host those elsewhere?
44:47 – Can Kartra function as a CRM or do I need to integrate with 3rd party sources?
46:28 – If my member can’t enter their membership portal, do they file their own ticket or can I handle it?
48:19 – If a customer’s credit card has expired or changes, is there a way for us to update their credit card or is the customer the only person who can update it?
09:03 – Do I need to follow all the steps while editing a membership site in order to save?
10:12 – My opt-in form says it’s pending while setting up my first site. Is it due to my site that isn’t fully published or is there a configuration step I missed?
11:09 – In page builder, how can I create a center-aligned menu?
12:37 – Can I launch my page without automation?
14:24 – I’m not visible to Google, what else can I do to change that? How do I achieve better SEO with Kartra?
17:06 – Can I use Zapier to connect Capsule CRM to Kartra?
19:04 – Is there a way to add a tracking code to the built-in order page?
27:45 – What is Funnelytics?
29:32 – How do I create a free members area where free and paid products are visible?
34:59 – Will the Funnelytics blueprints import into Kartra?
35:21 – How do I vote on Trello?
36:01 – What are OG title and OG description and how do they differ from the other SEO parameters?
38:01 – Is putting everything in one membership site more advantageous than setting up a Portal? Do they look and function the same?
42:32 – Should the title and description match the other SEO parameters verbatim or be different?
43:51 – Is there more work to set up a portal vs a membership site?
47:50 – In creating content, can it be created directly in a membership? Is it just a plain text box or something more advanced with more features? Can we create content outside of Kartra and then import it?
01:33 – How do I build sales funnel with Funnelyticts?
06:13 – Where do I add a site?
13:07 – What is the difference between lists and tags? How do I avoid duplication when sending out my newsletter if people are on multiple lists?
17:58 – Where do I use my domain? What is the shortcut to correct the tags? If not, what is the best way out?
21:20 – Can you autofill like name and email in a form if the contact is in my Kartra?
22:30 – What is the best way to integrate various agency related third party SaaS softwares to create an environment for my team and clients to be able to communicate inside the platform?
25:53 – What is the one place you would make global edits to your header for a site group?
29:29 – How do I use the calendar in the funnel [one date/one time] to book multiple people and let Kartra send multiple people a survey?
30:53 – If a lead is on multiple lists and tagged, do the tags follow the lead?
32:40 – Can I merge tags if I have two and want to assign two tags to be one?
33:36 – Can I video record in Kartra? Can I edit the video in Kartra? If not, how would we edit it in an outside app?
35:53 – Can I get reports from Kartra with monthly sales data with client names on it?
43:18 – As I organize my pages as part of a site, should I not add thank you pages, etc that are in the background?
45:05 – Where do I locate my affiliate link to promote Kartra that was approved some time ago?
45:58 – What is the BAM option?
49:36 – Does Kartra allows two tags to have same name?
51:41 – I have two index pages for my website and I want to split test them. Would I list the second one as part of the site or does it not matter?
54:53 – Can I create private community groups in our membership sites?
55:28 – I have two tags AB and AC. How do I change all AB to AC at once not one by one?
57:58 – Is there a CRM that works smoothly with Kartra?
01:25 – How do I offer a product for free and then use an offer to sell it later?
03:49 – What is an agency? Can I control multiple accounts?
07:18 – Will there be any change to the 4-digit maximum for product pricing?
10:02 – Can I remove the Kartra footer from emails?
11:51 – When someone opts in from my squeeze page, I send them their document. Where do I go from there to start an email sequence automation?
15:32 – Does the email number determine the order in which the emails are sent or can I overwrite that with the settings of the sequence?
19:05 – Can I create fullscreen sections, so that if someone resizes the browser, the picture or color background in the section stays fullscreen?
22:59 – Do you have a tracking software in your system?
24:10 – What is Zapier?
25:51 – If we integrate other email senders, does the Kartra branding still gets added?
27:52 – Can Zapier add a profile to Kartra from Zendesk?
31:18 – How does using other email senders affect the analytics?
32:00 – Will automations still work if I connect MailChimp via Zapier?
32:57 – If one of the affiliates of a product I offer ends up getting Kartra for themselves, will that be considered under my affiliate earnings?
38:18 – How do I start an email sequence to nurture my lead magnet?
45:05 – How do people get added to the lead list? Is this a list that I create in Kartra or one that already exists?
49:41 – Can I use Zapier to keep my Aweber and Kartra lists synced?
01:37 – How do I upload a picture to my landing page and have a link to a pdf that is hosted on Kartra on my landing page?
07:40 – How do I load a list that I have in Kartra to an existing campaign that I haven’t launched yet?
10:35 – How do I send an email to one group of people and exclude others?
14:59 – I have opened up my membership so that people do not need a password. Is there a way that I can see how many people accessed the membership site with their name and email address, since it asks the user for that information when they access the page?
17:41 – Is there a way to set up different shipping options for a product?
20:31 – How do I set up limited trial with monthly installment for full access?
30:23 – How do I add a Kartra list to a Kartra Campaign?
34:28 – I am using a sequence to manage a newsletter. Can I set up a lead to enter a sequence based on the sign up date?
37:48 – Can chatbots be added into Kartra pages?
39:26 – Where do I put the code?
41:17 – I need help setting up my automation sequence email. I set the welcome email but how do I set it to continue nurturing them?
03:45 – How do I setup a timer on my emails I send out to where the timer starts when a lead subscribes to my newsletter?
08:52 – Could you make these future events to be both WebinarJam along with Kartra?
10:05 – Is there an easy way to add first names to a batch of leads I imported without them?
11:11 – I imported an email list back in March and never turned off Active Campaign, where I had my original list. Can I add new names without duplicating my leads?
11:55 – What is the best way to convert our pages to website pages?
15:10 – Can I pause the playback?
19:32 – When customising a Helpdesk email, how do I insert ticket number into the subject and message body?
20:37 – Is there a way to set a link as a variable in my emails so that I can change the link if needed?
23:25 – How does the new site feature work?
27:30 – Is there a faster way to test out sequences I create so that I don’t have to wait a day in between emails?
28:09 – Can I create my course and memberships and start selling and then later migrate my website over to Kartra under its own domain and then connect it to my now Kartra hosted domain?
30:25 – How do I construct a sequence that gives someone a few days to open the email but then sends them a follow up email one hour after they open up the original one?
34:28 – What will happen if I import more leads into a Kartra list, and some of them are already on the Kartra list but maybe not tagged the way I want? Will that existing lead get tagged with the additional lead? What if that lead is on another of my Kartra list – will they still be added to the new list?
36:12 – I don’t want to redo the courses and memberships after I move over to Kartra. Would the existing course site then show up under my domain or still under Kartra’s?
38:14 – Is the time delay for the sequence step (let’s say one day) triggered from when the previous email is sent or opened?
39:27 – After I create my course in Kartra and then migrate my domain, will it still be under Kartra’s domain or under mine?
03:20 – If I tagged people on my imported email list, can I then put them on a list?
06:36 – How do I delete a module in my membership?
10:26 – Why is it a good idea to have multiple portals? I have 2 courses built out in one member portal. I want to have customers of one course see that I have others to offer. However, they are paid and require logins, how do I accomplish this? Is it possible to create a link for the public to view my courses inside the member portal so they can see what I have to offer?
14:49 – How do I disable the upsell from a template?
19:14 – Is there a specific CSV format?
20:15 – Kartra automatically sends paying user email with member site, username and password. Where do I find this email template and also add additional customer emails?
24:37 – How do I delete sub categories from a membership?
27:30 – Can we use Zapier to connect people who join my email list through ManyChat and have them automatically added to my Kartra list?
28:29 – In order for someone to be an affiliate for my product, do they have to have a subscription to Kartra?
31:09 – Is it possible to embed a Calendar created in Kartra to a product page?
32:22 – What is better to send regular text-emails vs. advanced emails with html?
33:40 – How do I have a checkmark added once people watch any video?
37:46 – Can I have your website pages display in a country’s language of the user on the website?
40:37 – Where do I find my leads?
43:14 – How do I get rid of the campaign progress tab on the right?
44:28 – If I’m logged into Kartra on my phone, will I get notified on my phone if a chat comes through? How do I monitor any lead that has suggestions through the help desk, i.e. chat box?
49:02 – How do I add our own favicon to a membership site?
01:34 – Is there a way to have no password protected membership that also protects paid content with the levels?
03:42 – If I delete a download element from a membership page, does it also delete the file associated with the element? Under what circumstances is a file deleted from the file library?
06:49 – Is there a recommended file size for videos?
08:33 – Is there a simple way to upload a page or pages that are on my server without going through the process of downloading from Kartra and uploading to my server?
10:00 – How do I see bandwidth usage?
13:05 – I was trying to complete the tutorial and reaching payment integration, it did not allow me, because I was in the trial period. Is this correct?
14:24 – To whom do I report an issue with an affiliate member?
15:41 – Can I split test five pages in Kartra?
21:17 – Can you use SEO features within a video page or a video on a page?
23:47 – I have a split test going on (2 pages with 2 different price points) and for some reason the split test section shows 0 goals for one. When I go to Analytics > Conversions, it shows 7 goals and that is actually accurate. Why does it show 0 in the Split Test section?
27:56 – I imported a list and can’t find it in my Kartra. Where can I find the list?
29:13 – I tested the no password membership but it gave all access to all content. How do I edit automations for that? Do I change the tags to the free and then the products will tag with the paid access?
31:07 – Is there an option to have radio dials to click on for different packages on the check out / credit card page?
35:45 – I will be launching a membership twice a year. I don’t want new members to see old posts and thought I could fix that with access levels. But since there only seems to be 4 levels possible, it will only work for 2 years. Any way to solve this with tags or would it be better to clone the membership and have a different one for each launch?
38:43 – If you setup a sub domain eg cart.yourdomain.com then use that as the link, Google will index those pages as from your domain. Is this correct?
40:28 – Can I host videos on Kartra because of the great feature of being able to set tags at certain timestamps?
43:40 – Is there a way to send multiple attachments in emails that you send via Kartra?
45:14 – Where to go and what to focus on learning Kartra?
47:25 – Does Kartra email autoresponder sequence allow AMP for email?
48:25 – Cloning is easy, adding the new monthly post to every membership seems tedious. Can I automate that?
49:27 – In calendars, when people go to the page I created to link the Live calendar, is there a way to highlight available times for customers?
52:05 – I am developing an Affiliate Marketing Biz. Just starting out with Kartra, any suggestions where to go and what to focus on learning at your site?
53:53 – How do I host a PDF file on Kartra?
56:46 – Can I delete a member/lead like my test leads?
59:31 – Is it possible to integrate more than one PayPal account or more than one Stripe account?
59:54 – If someone was bounced and it was an error, is there a way for this person to join again?
01:29 – What is the best way to upload audio only onto a Kartra page? Do the same file types apply for an audio file to Live on a Kartra page? Is a player included somewhere/somehow in Kartra?
03:42 – How to use an external landing page builder like LeadPages or ClickFunnels with Everwebinar?
06:04 – In the checkout, is there a way of checking if a product has already been purchased so you don’t offer it as a bump or upsell?
10:57 – Is the Karta blog set up with Karta pages? If so, are they dynamic?
11:54 – Can I use Kartra to create a waiting list and gather potential client list?
13:09 – Is there a way to sync my Aweber contact into my Kartra email addresses so I can run Kartra campaigns?
14:30 – If someone is buying product A but they have already bought product B, and B is available as an upsell or bump for A, then how do you not offer B for sale if they have already bought B?
18:31 – I’m starting a Podcast, is there an existing Kartra campaign to promote Podcasts or what would you suggest?
20:42 – As a new digital agency, why would I consider Kartra and can it help in retaining clients long term?
24:48 – I bought UpViral and now want to use my Kartra Opt-in page and I see the code to copy onto the < body> tag of my Squeeze Page. I have an extra field to segment people signing up, and I am not sure how to add that field in as well?
32:30 – Can I blog on Kartra or is it best to WordPress and then link in Karta?
34:09 – Is there a limit to the content one could host on Kartra?
35:35 – How do I check if I have set up the domain successfully?
41:48 – I have membership for daily emails/videos and a Live monthly webinar selling both for a monthly fee, but want to offer the daily videos for a lower monthly amount. What’s the best way to set up as a down sell?
46:06 – Where do you find the agency add-on info?
49:30 – I want to copy the UpViral Code into my Kartra Page. I have already created the custom field on my opt-in form. What should I do?
51:40 – Is Kartra a website builder? Can I use dynamic landing pages to optimise google ads search queries?
54:43 – How do I delete fields in forms?
55:51 – On the membership, do you have a way for the members to chat?
57:05 – Can I host my videos on Kartra or EverWebinar?
57:54 – Are there any websites that Kartra can’t be linked to and can you fully retain using an existing website’s page branding/layout for integration with Kartra, so it appears seamless?
1:00:06 – How do I set up the product for a down sell?
1:03:23 – Can I use Kartra sites on my created web pages in Kartra?
1:05:53 – When I delete the custom field in a form, it still shows in the drop down list. How do I delete it?
01:03 – I’m about to launch a product via a membership. I’m offering a $25 commission/referral fee to anyone who signs up as an affiliate and generates a sale. What is the process they would go through to sign up as an affiliate?
09:19 – Is there a way to restrict foreign users from signing up for an email newsletter or downloading free assets?
11:09 – While sending my test email it comes up with Kartra and not my business domain name. How do I change that?
16:15 – Can I upload a text file with the transcript of a video inside Kartra and have it auto sync like in YouTube?
19:43 – How do I change the background color on my popup?
23:04 – I have a landing page in the works. I added a pop up (image) window but it pops up when they open the page. Can I change it so it pops up when they exit or do I have to delete and make a new one? Is there a way to add a button to pop up so they can click on it and be redirected to a page?
26:02 – When creating opt-in form, it needs to go to WordPress. Do I use the external URL or Kartra pages?
30:42 – Do I need to send my affiliate an affiliate link or can they sign up and retrieve it themselves?
35:13 – I saw the demo you just did for the SMS. Could you explain how that works?
37:26 – I want to start a beta test for which I want to create a possibility to opt in a membership area. I am going to add new content every week. What do I need to have in place to be able to receive people’s email addresses?
45:13 – Does the “send from” email have to be the same as “reply to” email in sending emails in sequences? When I put in the correct “send from” email that is in Kartra it does not stick, and in red it says (must be the same domain.) Can I make changes to my email in Kartra?
46:36 – When creating a success page for my opt-in, do I use the external URL or Kartra pages for it to go to WordPress?
49:13 – Does Kartra have a CRM system with the email autoresponder?
51:40 – I have three different price points for the same product. I have my affiliates set up product-by-product. When I send emails out to the customers, as long as I designate in the dynamic variables section and activate the affiliate variable, the affiliates will get paid if one of their referrals buy the product, no matter which price point is offered. Is this correct?
54:29 – Is it possible to integrate with a Brazilian payment platform?
54:58 – Can I translate all the texts in Hungarian?
55:53 – If I want to collect emails for the freebie but then upsell to the membership, what should I do?
56:53 – In the success page, is the guide simple list builder, the thank you page I would put in there?
58:20 – Does Kartra also show analytics?
59:08 – How far out are we able to send email? Can we send emails once a month for 12 months?
1:00:38 – How long does it take to get everything setup? If I want someone to set everything up for me, do my main page and I can do my subsequent pages, how much would that cost?
1:02:57 – How many ways are there for taking payment, and what are they suitable for?
1:04:09 – Can I link my WordPress blog to Kartra?
02:21 – Can I add emails to an automation that has started?
09:16 – In setting up a custom domain, all that is required is changing the CNAME record for “www.” to my Kartra accountname.kartra.com, and redirecting all non-www traffic to the changed www. Is this right? Does that mean that I still send/receive emails from my existing host’s servers? What does that do to deliverability from either Kartra’s servers with reference to RDNS, SPF, DKIM records? Do I set these three records on my current host? Would that create conflicts in spam screening routines for deliverability through Kartra or can I just do all of my email sends and receives from Kartra? If yes, how?
13:10 – Can you turn the tutorials back on after you’ve turned them off?
14:26 – If the landing page is for my ‘build a better legacy’, for some reason, when I post the link on a LinkedIn message or Facebook messenger, it still shows another name after I have revised the SEO settings. What should I do? When sending the link, how do I eliminate the GDPR compliance language?
18:31 – When I’m changing text in pages, the text icon is set to a light black, how to change the setting so it is dark black?
21:32 – What is best recommended in using the categories? Should I keep all the pages to a campaign under one category name?
23:26 – How do I do something like an ongoing broadcast where new people would keep getting the new emails ongoing?
25:41 – What is the little circle inside the circle with the numbers in sequence?
27:12 – I have two course membership that I sell. They opt in and get a trial . What do you think the best pre-made funnel should I use? I have a trading room where I teach people to trade commodities. Any idea which would be the best funnel for that?
28:50 – I want to run an automated EverWebinar five-day summit where people land on the squeeze page and register for free. What is the best way of doing this?
29:43 – Can I set an email sequence to end if they have opened one of the emails?
30:58 – Can the emails generated in the helpdesk system be customised? Is there a template that can be edited?
36:25 – Are there icons for numbers under components, building pages, so you can have different sizes, colors, etc?
38:17 – When using Kartra mail, can I send out emails from different addresses?
39:44 – Can we delete affiliates?
40:32 – When people sign up for the summit, they are put in a sequence that sends them emails with the links to the pages where the videos will be. Can these pages also have timers that expire the page after 24 hours and redirects them to the upsell? If someone shares the link to the videos, will people that watch it from the shared link be cookied so that the page expires on them as well?
41:45 – When editing a page, how do I edit and style one word text (such as Terms & Conditions or Privacy)?
44:11 – I want to have a Facebook conversion pixel set on “Buy now” click. How do I do that?
46:35 – Are announcements only made by Hector on Facebook?
47:54 – Will most email autoresponders integrate with Kartra, say, Constant Contact?
48:28 – Can I import my email sequences from Aweber?
49:55 – How do I see an affiliate links if I want to send it to them (because they are unable to find them)?
00:47 – How do I see all the parts of a Done For You campaign once downloaded to my Kartra account?
02:45 – I want to be able to create paid events using the calendar, do I need to create a product as well?
04:55 – I have different levels in a membership, i.e. Silver, Bronze and Gold. I want to give member levels different discounts on products/classes (20% off, 40% off, etc). How do I apply coupons to checkouts for the membership level?
10:08 – On the coupons, can it be applied by automation or the only way to apply a coupon is by the user entering it at the checkout?
11:43 – I have a Kartra calendar type consultant for a one time free call. How do I define blocks of 20 minutes predefined in a period of four hours?
17:08 – Can you walk us through a sample paid calendar event?
21:41 – If a customer is purchasing a product, I know you can up or down sell other products and add to that sale. Is it possible for the customer to select other available products and add to their cart?
22:21 – I need to set two prices for a product, one is flat price per person and the second is price with a specified amount off if they register as a couple. How is the best way to set this up – with price points in the product setup or with coupons?
29:00 – Do I need to create a product for each class?
31:30 – How many bumps can I have on a product?
31:42 – We have several classes with separate memberships for a cost. I want to give discounts to members (of a separate membership-not class membership) and different discounts for different levels of membership. If user is not a member, they pay full price. How do I do this?
38:49 – Can I set up coupon limitations, like if I register 10 or more I can use the coupon code?
39:52 – How do I add dropdowns to buttons in a top navigation menu?
51:17 – Is Gmail a possible integration with Kartra for email?
01:09 – How do I start a lead at a specific point in a sequence?
12:55 – If we build the site via your platform, can we see what pages the leads have visited?
18:53 – What is the on boarding call issue?
20:01 – With the new option for no password on membership, is there a way to protect some segments for paid users?
24:36 – Can you show a specific lead info? Do you have sample sites that were built on your platform?
32:17 – When you set up a product, you have the ability to add tags during the post section. Then in the automation section you have the ability to add a tag. Is it better to add the tag during the post process or during the automation process?
35:29 – Is it possible to give access to one entire list to a membership ?
37:47 – I want to offer a bonus to a customer who purchases a product for a free consultation. I have the consultation set up as a product. How would I assign a tag or provide one-time access via automation?
43:50 – What is Kartra’s new and improved MLM policy?
45:11 – Regarding setting affiliates that promote our membership, how their leads show up in our lists and how tracking works with them? Can I tag leads to their affiliate if already in our lists?
47:49 – Can we add CSS or Javascript?
50:31 – Everytime I attempt to chat I get this message – Live chat is offline. What are the chat hours?
51:43 – Is it a good idea to find a product to sell before I start with full force with Kartra?
53:24 – How do I setup Affiliates?
57:40 – Is there a customer loyalty option?
58:53 – Is there any place to go to understand every component of Kartra like a flowchart?
01:25 – When customers buy product A, they are put in list A which triggers a follow up sequence of 10 emails over 6 months. How do I unsubscribe them from that sequence if they ask for a refund?
02:18 – Even though we can have different departments, how do you answer questions from a certain department?
09:34 – How to redirect my subdomain to www so that both URLs work properly?
10:58 – Do I need to set up the automation in the product?
15:22 – How do I resize a YouTube video on a page?
19:21 – What sets Kartra apart from ClickFunnels or Kajabi?
23:00 – How do I create a template from a page or a couple of pages so we as friends, can share pages we have made?
28:08 – I want to provide a free book to then sell webinar courses. Also, I want to start a monthly paying mastermind membership. What’s the best way to set up in memberships? Do I keep courses outside of membership and just paid access?
29:34 – Is there a way to set my custom domain to be the default for all new pages I created?
30:30 – I’m fine with setting up the departments, but it’s when you come to address the questions, there’s no dropdown to choose who responds to it. What should I do?
33:44 – Does the system check if the person is still subscribed to the original list before sending the sequence every time or do I need to set up tags or some other way to automate that?
36:41 – How to add an icon, say phone to a button, and add a little frame to the button?
41:51 – Can a buyer track his order?
44:56 – If a page is live and I edit something, is it enough that I click on Publish? I don’t have to use Save unless I want to save some progress that I don’t want published yet, correct?
45:44 – If I create a 2nd (higher) membership level, can this 2nd level be charged a (new) monthly fee even if they’ve paid a one-time fee for 1st level?
46:25 – How do I sell an upgrade to a standard membership which contains more materials within the same membership area?
47:37 – Why am I warned that I will lose changes when exiting a page edit even if I have just saved the changes?
48:42 – When I’m drip feeding content in my membership area, can I unlock more content early for just one specific individual?
50:57 – What is the new setting for custom fields in my forms?
03:47 – Why do we have to click start at the beginning of a webinar?
05:08 – I am importing some leads and I’m trying to go to step three. The power went off along with the Internet here right in the middle of doing this. What should I do?
07:00 – What are Kartra’s backup solutions?
08:35 – All my Kartra pages have the Kartra symbol on the page tab. Where do I go to replace with my own? Is this called a Favicon?
12:49 – Can we add a font to Kartra?
18:17 – How to customize the standard footer of my emails?
23:53 – I want to paste a link to reschedule/cancel in my reminder emails, do I use the same link of the calendar? If yes, how does the system recognize that the client already has an appointment? In relation to the call (audio only), is there a way to do the meeting call through Kartra? With other alternatives like using Zoom, can this be integrated into Kartra and the emailing system?
32:35 – How many custom domains of our own can we add?
34:08 – How can customers track their order?
37:43 – On building page, how do you keep the background of a section stationary vs moving when scrolling?
39:05 – Can I add some text to my calendar? Isn’t the calendar supposed to close once the appointment is made with a thank you or words to the effect?
40:51 – What happens if someone opts in with the same email address on several different occasions for different offers? Are they shown as different leads or consolidated?
44:10 – What is the best way to remove the entire campaign?
45:50 – Is there any beginners guide on quick start for using Kartra?
48:13 – Is there a resource where I can find common VAT settings?
48:46 – When do I use ‘save’ and ‘publish’ on pages?
50:38 – Where should I host my blog – Kartra or on my WordPress site?
01:55 – How do I provide access to a free membership by setting up a registration form on a page?
06:29 – How do I connect my YouTube channel to Kartra?
07:49 – How do I connect calendar in Kartra to my Google Calendar?
09:50 – Can I put a person on a particular list based on their answer in a form?
19:30 – How does the portal work?
23:13 – How do I test an email sequence that is triggered by the customer buying the main product and not the upsell?
24:34 – What is better for videos – Vimeo or YouTube?
29:15 – Can I create an assessment in Kartra or can you recommend a tool that links with Kartra?
30:11 – In order for Facebook to track my conversions, I need to embed my upsell to a WordPress page. How do I get Kartra to redirect to that WordPress page after buying the main product?
31:52 – How do I automatically send re-engagement campaign to someone who has not opened your email in 90 days?
32:31 – I have two memberships, if someone owns both how do I have one link and one login for both?
33:13 – What is the best practice for setting up a blog?
34:19 – In forms, can I setup pricing table with three packages available?
35:10 – I want to switch the domain over Kartra. Do I have to move my stuff one at a time or switch it on the same day?
37:19 – How do I integrate Kartra with my gymnast business?
39:20 – If they had not paid for a membership, will the login of a different membership give them access to the unpaid membership?
40:01 – How do I prevent mistakes on automations?
42:30 – Can I host video directly on Kartra?
44:15 – How do I create a coupon that expires?
45:13 – When is it best to stop using Kartra’s mail server and move to another server?
46:36 – Can I clean my list after a promotion to prevent moving to a higher price bucket?
48:44 – I’m going to have some Kartranauts funnel projects, and I have never moved work to another Kartra account. What are the pros and cons and messy points?
50:19 – Is there an easy way to test sequences?
52:24 – Can I use Kartra for cold emailing?
53:45 – I’m receiving a VSL from another user to use for my own purpose. How do I make it easy?
02:35 – How do you send an email at say 12 PM when in a sequence? Is there a way to send an email not from Kartra but from my domain name?
04:22 – Is WebinarJam suitable for me to use as a coaching call tool, that I can also record?
06:48 – How do I add a Google Search Console HTML tag to my homepage in Kartra?
08:36 – Can we store content on Kartra like the Amazon storage for products – pages, videos, documents etc?
10:50 – I set up my calendar, but what’s showing on the user page as available times does not match what I set up in the schedule section. How do I fix this?
15:41 – If I set up an entire funnel, products, etc., and then decide to add a custom domain do I have to go to every page and product and change the liinks?
16:57 – How do you get calendar booking email confirmation to go to person performing the meeting vs the admin?
18:31 – Can I create an online mini course that is free and still requires individual login access for each user?
23:28 – My website directs to the Kartra sign up page instead of the home page. What should I do?
27:03 – How does Agency works?
32:27 – If I have Kartra, why have EverWebinar? Doesn’t Kartra do the same thing if you host the recorded webinar on Kartra?
34:04 – I am publishing a third edition of my book and will be using the Kartra book funnel. We are just recording the audio book for an upsell. The audio book has 20 chapters. What is the best way to handle and get the audio chapters to those who purchase? Will they download MP3 from the member content area? Will there be high cost for this to me on download time? Is there a place where they can click and play?
36:33 – What other software would a person need to have a full online business where you provide courses, webinars, and stand alone products?
43:08 – How do I best do end to end tests, with membership area access levels? Should I delete leads and memberships for the different test cases?
45:15 – How do I create a buy button for my Stripe CC and then add to my funnel and where?
50:33 – On Memberships, I want to have a standard member and a VIP member with the VIP getting live monthly mastermind group. Do I set the VIP level as “upsell”? Would it be like – use one product and different price points or multiple products?
51:40 – I need to transfer my Kajabi online course modules to Kartra. Where is the best place to put these, in the Membership area?
52:16 – If we’ve been approved for Genesis Digital Affiliate Program, what is the best way to capture our member links when we have webinars, videos or courses?
56:15 – What is the best way to promote products in the membership area that customers don’t have access to because of their access level yet? I set up the lock with a pop up window but is there a banner or something that I can have showing depending on the access level?
57:13 – If someone sets up an agency account with us and they decide to leave us as clients, can they move their account out from our agency account or are they locked in? If someone already has a Kartra account, are they able to move under our agency account later?
59:29 – Do you recommend compressing the videos before uploading to Kartra?
59:51 – Is WebinarJam similar to Belive.TV?
1:01:56 – Where do I create webinar registration pages – Kartra or WebinarJam?
1:02:42 – If the whole audio book is not recorded when I start, can I drip the files into the membership? I have not set up a member area yet. Will a person be able to listen to the MP3 in the member area? Will they have the option to download the file?
1:04:07 – If you were moving a client’s account, would they be required to export and import their client lists and they lose all their subscriptions and tags etc or can that be imported?
01:17 – Can I customize the email which resends membership login credentials?
06:05 – I have a page with a 3 day timer based on a tag subscription, with a page redirect when the timer expires. How do I get the timer added to an email sequence? Can the timer be added in a text?
10:45 – Is it possible to receive notifications whenever someone comments on a post in your membership site?
11:39 – Is there a setting to automatically notify members when I create a new post inside their membership site?
17:36 – How do I add more than one unit of the same product? Can I customize the order form/checkout page for the product?
23:47 – The welcome email is actually different than the email that gets sent when you resend login credentials. Is there a way to edit this email for resending credentials?
27:20 – We are creating the membership account once the payment is made. In case of company, we would like to create multiple accounts with purchase. How do I do that?
30:43 – How to deal with redirect blocked popup issue?
01:24 – Is there a way to have my email broadcast that I do weekly to my various lists, which is sort of an E-news updates (complete with any of the broadcast graphics and links), and repost it, or somehow link it to my Facebook page?
02:19 – Can I use one of my Kartra Pages as my website’s homepage?
03:35 – Can I integrate a WordPress shortcode into a Kartra page?
04:04 – Is there anyway to import a Commission Gorilla Bonus page into Kartra?
05:36 – How do I create tutorials like Kartra uses when editing a page?
08:51 – Is it possible to send emails based on recipients time zone?
09:22 – Can I create a signup form that someone can select 1 to 3 questions before they can submit their email?
11:35 – Do you know if Kartra supports 3D Secure transactions in September?
12:19 – Is there a way to protect WordPress pages for a more flexible membership experience?
12:57 – When do I use – email lists, tags and when both? Is there a rule of thumb?
15:55 – How do I create a membership which does not require a log in?
18:21 – If you were starting an email list from scratch, what are the top three things you would do to build it? What are the resources for best practices/strategy?
20:52 – Can you show the new master class campaign?
22:05 – Is there a way to pull an email custom template directly over into a Kartra page?
24:17 – Can I set a link in a success page to go back to a membership, or specific membership tab?
25:34 – Is there a way to sort the leads alphabetically?
26:08 – How do I test Paypal and Stripe integrations before going live?
28:17 – Is there an advantage to creating a new product with each campaign? We have more than one campaign for the same product but multiple products that we don’t use. Should we create new products for the same product?
29:36 – Can I create the Kartra page E-news template to work from, then send out a simple email broadcast with a link to the Kartra page?
30:34 – How would you recommend tracking a purchase offline that came through a funnel in Kartra, so as to show up in my analytics to track my ad spend?
35:34 – Do you have a sample course I can demo on how to design/create a course?
37:40 – Can you go over a bit on Kartra Agency?
39:28 – Can I have the price open or be able to input the final sales price?
42:05 – When did Kartra launch?
42:36 – If we want to stop supporting them, can we then transfer/export that Kartra account under their own Kartra account?
43:50 – Do you recommend a pop up checkout or a full checkout page with testimonials, trust symbols etc., as best conversion practices?
45:08 – What if one of my clients in my agency want to break free?
05:16 – How do I use custom field data on a form? We are selling language learning courses and have set up a custom field on a form asking customers what language they want to learn. We want to tag people with the appropriate tag, so we can customize information on the webpages they see, and send them into different email sequences. How do I set it up so everyone who gets Spanish as the custom field value, automatically gets the tag Language Spanish, etc?
17:13 – How do I setup the calendar?
24:31 – How do I change my username?
26:05 – I would like our members to see all the posts, but hover over the category and select and see only a specific post. Do I need to add the post two times?
29:39 – I’m using the master class Done For You Campaign. The presentation page will have a video with a CTA to schedule a calendar booking, instead of using the product checkout page. How do I best complete that using the calendar feature?
35:45 – Under agency, can there be a central global support staff as well as support staff that is completely isolated to just an agency client account? Would there be any problem of putting two forms on a single page side by side?
39:50 – When on a phone conversation with a lead already in Kartra (Master Class campaign, calendar appointment), how do I put a lead into a variety of sequences on the fly while on the phone?
45:15 – Can I limit tags available for team members to choose when speaking with a lead and deciding what sequence to put them in?
46:56 – When I uploaded my leads, I did not check the GDPR option. Now I can’t see the logs. Any way to turn the GDPR function on mass?
48:33 – Can you tell more about agencies?
04:30 – Is there anything we need to do to route Facebook leads to optin to a Kartra lead page? Is there any compliance we need to confirm with Facebook?
07:36 – What is the best structure for the blogs? How to set up a SEO that it picks a picture we like and a sentence from the article we want when people are sharing on social media? Where will the Facebook comment plugin show?
14:51 – How do I modify so that what the social share picks up is automatically the first sentence?
15:36 – I have several WordPress websites that obviously include a blog roll. How does the Kartra blog interact with WordPress?
16:56 – How do I use the 404 page?
22:07 – I have a handful of leads that did not open or receive the first couple of emails in a sequence. If I go into the lead, how do I re-send those specific emails?
23:05 – How do i make my homepage look like Frank Kern’s – in particular, the background image and text to the right of Frank’s picture on desktop view? How do I make sure the quote shows up only/first?
25:29 – Will Kartra work for me in terms of increasing my conversion rate with my existing pages?
30:33 – Do you have a kind of order data processing contract?
33:42 – Is Kartra suitable for use as a CRM?
42:06 – What is the best way to gather info about a potential client’s needs?
50:18 – If I use Kartra for my sales page but keep my existing check-out page in my membergate-hosted site, would I still be able to track sales for conversion rates? Would the visual layout difference be too great between those two (the Kartra sales pages and my existing check-out page) and thus potentially scare off would-be buyers?
59:05 – I have some work left over in ClickFunnels, is there an easy way to move that across to Kartra?
1:00:27 – If someone made an in-person transaction through Kartra, how do I put that back into Kartra so it shows up in my analytics, is there something I can do manually?
01:00 – I have a list that I will broadcast daily. After I’ve sent that broadcast to people, I would like them to be tagged to be removed from that list after that specific broadcast. Can I achieve this with a tag?
05:56 – How do I go in and check to see if a sequence I created has sent out?
10:45 – When you have sent an email and you want to resend the same to others, how do we go about that?
13:49 – How do I separate assets for each of my three business models and the ability to have different emails representing of those models? What would you suggest outside of getting three different accounts?
17:52 – How do I get the offer again or find it on the platform?
23:15 – Are we able to see subscriber’s Facebook profile?
24:35 – If yes for creating a calendar per class, will Kartra manage it as one calendar on the backend to prevent overbooking?
26:57 – Wave is on Kartra’s list but then it says not in the USA. Could you let me know if that is available as a Kartra Integration or not? If not so, can we use it if we use Zapier?
28:25 – Can you tell me if there is anything negative attached to not having lists, but instead use tags to distinguish who to send emails to?
30:34 – Are there people on the Facebook page or elsewhere with whom I can work with to build a launch/campaign for me?
34:21 – Can I broadcast a WordPress post (not a page) to my Kartra newsletter subscribers?
36:39 – I know I can set commissions either as percentages or as fixed amounts for affiliates for each price point and add multiple commission tiers for affiliates who are performing especially well. But, can tiers be created for an affiliate who signs up others that become affiliates?
38:39 – I’ve been having people tell me that password reset emails are ending up in spam. Is there anything that can be done with that other than telling them to check spam in the thank you message?
41:37 – Regarding that red window that pops up when there is another tab opened, it should show up on your screen if the tab is open, is that correct?
42:50 – How to add more than one class per calendar?
45:23 – What is the difference between sequences and automations? How do we decide which to use for what?
49:42 – Do all sites or pages that we point our url to in Kartra need to have the SSL certificate?
50:38 – How do you whitelist someone?
51:42 – So to be able to sell products to an affiliate and have the same persona JV, I have to create both accounts if I want to pay JV’s for promos to their list for me without ever buying themselves? Does each person that signs up under JV needs a free Kartra account as well? If affiliates want to promo Genesis Digital products or any of mine, the non-JV Affiliate account is for them, is that correct?
55:30 – Is it better to publish pages to a WordPress hosted site for greater SEO results?
03:32 – How do I integrate Mailchimp and Kartra?
07:16 – How do I get my YouTube videos to not play the other videos or give other video recommendations at the end?
08:30 – When I make a change in a page, do I always have to save progress and publish live?
10:14 – How do I set up a membership? How do I get the templates, preview them and implement?
15:00 – Can we parse calendar registrants info to zapier?
16:02 – I want to write my emails from my iPad and Kartra only works on my computer. What should I do?
17:35 – In a membership, do we have to start with step one or can we skip around?
22:31 – I want to make a subdomain for my new Kartra pages, and I remember something in the documentation about possibly losing third-party stuff if you do so. If I make a subdomain for my main site, what kinds of things might be lost?
24:23 – Can we use Kartra on an iPad Pro latest version?
25:36 – How do I see the whole template and setup the membership section?
28:24 – Where do I find my username to set up the Cname record for a subdomain?
31:36 – I use another external video hosting since it would avoid not using so much bandwidth. How do I connect it post the URL?
36:12 – Can we pass contact information from Kartra webform to Karta calendar?
36:33 – Is there a way to have several questions on a page where the viewers answers will disqualify them to go further if their answer falls outside a certain parameter?
40:15 – Is there an easier way to get attendee info from a Zoom webinar into Kartra?
42:42 – Certain lessons are locked in my Kartranaut Training, how can I unlock them?
46:16 – If I’m working with other clients, can I have emails come from their names or is Kartra meant to operate with one person? If not, how are you able to have different clients?
48:16 – Instead of BAM, can I use two pages – each page showing the info in the two different sections?
50:09 – What is BAM?
52:36 – What is best for training – Kartranut or Kartra Academy?
01:03 – Is there a product portal for a lineup of PDF/eBooks?
05:47 – Is there any way to backup our Kartra account (our memberships, leads)?
08:15 – Can Kartra create a link between catering software and itself, where the info is passed back and forth?
11:27 – Is there any way to refund a part of a transaction?
12:12 – Can I import my email templates into Kartra?
16:22 – Is there a way to restart a member’s drip membership at the point they left off at?
21:23 – Can you get analytics for an email sent as part of sequence like you can on a broadcast?
23:13 – How do I see who has unsubscribed?
26:08 – Would you suggest to take my current home page (site) and try and clean it up or find someone else’s site that looks good and use that site as more or less a template to create my website in Kartra?
27:35 – Can you explain the affiliate program?
42:25 – How many tiers can I do for my own products?
43:28 – Is there a way to have affiliates direct to my home page and if someone opts in then the affiliate would be linked to that opt-in person?
48:17 – Do I need to have Kartra before I sell it as an Affiliate or JV-B?
50:52 – What do affiliates get as free from Kartra?
01:29 – Is there a captcha planned for forms?
02:44 – Are there any secrets to double opt-in?
07:40 – Can I build funnel for my Amazon and ClickBank products?
13:34 – How do I send a personal email to client in CRM without creating a broadcast?
15:57 – Can I change a single opt-in it to double opt-in or do I have to create a new one?
16:31 – How long is the delay from presenter to end user typically using WebinarJam?
17:26 – How do I make a leaderboard based on the points lead has?
14:43 – Is there a way to schedule an appointment?
19:26 – Can Kartra enable setup of multiple sales tax rates for a given state like California, rather than just one rate per state?
21:58 – I will be doing a Postcard mailing and I would like to have a free membership to educate on the benefits of air conditioning maintenance. What should I do?
23:05 – Is it possible to accidentally double tag a lead?
25:13 – Can you demo how to set up an opt-in page to grant access to a membership?
28:58 – Will it not show the same identical tag when you pull up the lead who has several tags?
34:17 – Where is the best place to tag an eBook delivery? Will the starting sequence be – if lead fills out form and is added to list then deliver eBook?
39:53 – How do I create a page and then add it to a WordPress site?
42:12 – What is the best way to book paid calls?
45:24 – How do I create a page and then add it to a WordPress site?
01:10 – How does the email split testing work?
04:55 – How do I get people on the Trial Membership to start taking the course?
07:21 – I have several PDF files that I am using as lead magnets for different subjects. What is the best way to set this up?
12:59 – Can I access the optin page and the thank you page to add my pixel code?
17:31 – Is it possible to use custom fonts in Kartra?
18:26 – What is the best way to set up memberships for one on one clients that I give templates to and then I have home study programs and group courses with live calls?
26:41 – My main website is the one with good SEO but really needs updating. Can I use Kartra to update main pages? If so, should I set up that site as a main domain or subdomain? If I set up a subdomain, how will that URL look?
28:55 – If I set up the integration with Paypal in Kartra, can I still use my current setup with Paypal until I phase it out?
30:10 – How many access levels can I have in a membership site?
31:49 – Where do I track and add notes?
34:48 – I am using Kartra page templates. How do I find out the dimensions of the images in those templates so that I can have my images in the same dimensions?
36:08 – Can I use the portal like a shop window showing all my products and memberships?
39:23 – I have three different companies that will have their own membership group and sell classes and monthly subscriptions. Will one Karta account work with customers seeing only the domains and membership groups for the specific company?
43:44 – Can my partner share my Kartra account so that there can be more than one reply-to email address and name?
45:53 – Can you explain about the tracking links – is that Facebook pixel code? What is the difference between tracking links and clicking a link in an email?
53:09 – When/how do I upload my current database? How do I add subscribers?
55:15 – Is there a way to download images from the Kartra pages?
57:45 – Why do you not use UTMs on the tracking links instead of Id1 and Id2?
04:32 – I have set up an opt in page so I can get info on how to contact potential customers for a discovery call. I have to link that to a thank you page, but all of the thank you pages offer a download. How do I resolve this?
08:33 – The lead can delete his account when he receives an email and press the unsubscribe button on the email footer. What is with the log, transactions, sales records, etc, if he was for instance a customer?
09:38 – What is the ideal size for a GIF in an email?
11:13 – What are the random numbers in the upper left corner of my email sequence on each email?
12:29 – What is the difference between Kartranaut training and the Academy?
15:48 – Can I use a thank you page template or do I have to create one from scratch?
18:41 – I have a client who wants to create a “two for one” special sale for her upcoming event that we are processing through Kartra. Any suggestions on how to make this happen? Is there a way that we can adjust the order form to include the second attendee info maybe?
20:50 – How do I upload leads?
26:01 – Can we re-order the numbers of the sequence so every email flows in order?
28:58 – Will every account I create with Kartra Agency have every factor that a Silver, Gold, account would have? Each has unique parameters, integrations, but will my master account allows me to create and store templates/posts/graphics/sections/etc and be available in any of my agency accounts to tweak, tune and update?
31:02 – I have done the editing for all the pages but I’m not sure how to see the entire process in a preview and then publish it?
34:17 – How would the second person’s info be collected for the “two for one” sale if we create a separate price point for the product?
35:21 – If I create a custom field in an opt-in form, where is that information and how may I use it?
40:06 – Is it okay to modify a Done For You campaign if it is close to what I’m trying to build?
41:50 – I’m a small contractor looking to build something to drive leads through buying traffic, any recommended Done For You templates to look at?
45:19 – Using the candy example – How do I look for the answer to favorite candy is M&M’s?
49:30 – When I create a custom domain, will all pages be created using the custom domain?
03:22 – I’ve set up my first product and pasted the code into my page but nothing is showing up. What should I do?
09:39 – Can you explain the new feature “my agency”?
11:28 – Can I integrate payment gateways other than the ones listed on the Kartra site?
13:19 – What hours does your Live chat work?
14:00 – How do I get the opt-in code and create a small pop-up in my blog?
20:41 – What’s the difference between starting rules and recipients when setting up email sequences?
24:00 – Can I give access to my membership sites manually like for demo for a special customer?
25:18 – If I want to create an opt-in form or create a clone of my opt-in form that fills my whole screen, how do I change the size to make it small that I can add to the bottom of my blog?
28:56 – In my membership course I have module four set up for ‘two day after’, does that mean it is two days after they finish the previous lesson or is it two days after they start the course? I want to have it set up so that each of my modules have a one day wait until they start the next module. How do I set this up?
35:17 – I would like to have a two-step form, initially a simple opt-in, secondly a more detailed lead qualifying questionnaire. In my test, the email address is pre-populated. Is this part of Kartra or my browser?
46:05 – The user clicks a button to register, they fill in the pop-up, then they get a confirmation screen. Can this be the size of the pop-up or is a full screen web page confirmation the only option?
01:32 – I decided to remove one of my old custom domains from Kartra. I did so by removing its pages, forms, tags, sequences etc. Next, I went into Namecheap to remove the Kartra forwarding CNAME and email forwarding, etc. Is that all I need to do so that the custom domain is, in effect?
02:44 – Do you know of any software that would integrate with Kartra for physical product fulfillment?
03:53 – How do I book concierge?
04:57 – How do I get my lead list approved?
07:29 – How to set up Facebook dynamic purchase conversion tracking in Kartra?
09:33 – What is the difference between lists and leads?
10:33 – How do I add a domain so I can send emails, but I still want to keep my site as is?
12:39 – My sales campaign has three video courses provided in three memberships. These three memberships are in one portal. A lead buys only the entry product and with an automation, he gets access to the other products too, but only a sneak peek (two videos). Due to the portal and the setup with a blank page which redirects to the portal, all memberships have the same login page and the same password, but the customer gets three login emails. How do I set it up that the customer gets only one email with the access information?
14:57 – Where do I find the link in the Facebook page/group for consultant services?
18:15 – The majority of my leads come via live events, in which the tickets are facilitated via Eventbrite. I have a Zap set up that imports all event ticket claims as a new lead into Kartra. I then want to assign those leads a specific tag or get them into a specific sequence I have set up just for event sign ups. How can I automate this, or do I manually have to subscribe them to a list as they come in?
21:26 – Can I delete from the media library that is being used once?
23:34 – I have one of my domains that only show up if I use “www”. If you don’t use www, it takes the user to the old site. What should I do?
25:21 – When using the Karta mail gateway, are emails sent from the gateway prone to going into spam folders on the receiver’s end?
27:23 – How do I have a footer with the links for the legal pages and the copyright notice in my membership sites and in the portal site?
32:11 – Should I import my MailChimp list to leads or lists?
32:54 – How or where can I edit a description of the one time offer on the order form?
37:37 – I have added emails to the list builder but it requires a .com email address to validate the list. I only have a gmail.com email address. What should I do?
41:13 – Are we able to use our own email address (example@mydomain.com) when using the Kartra mail gateway sending reply-to email addresses?
42:12 – How can I assign a tag to a person if I have a dropdown on my opt-in form?
44:09 – What campaign do you recommend as the best one to start out the box?
49:35 – Which are the new Done For You campaigns?
52:30 – Is there a live chat available or is the support only via email?
02:55 – How long does it take for an email list to be approved?
04:15 – We are using Kartra to maintain communication with some of our regular business clients. Somehow, they will occasionally hard bounce. Is it possible to subscribe them again to our mailing list?
07:09 – Can I have Multi Level Marketing type affiliate system?
10:23 – Where do I locate the H1-H3 setting?
12:41 – I have an existing online video course. It contains more than a dozen courses that I sell individually but also as an all inclusive membership i.e., become a member and get all the courses. How can I do that with Kartra as it appears the “memberships” are the courses and the portal allows for logging in to each membership?
18:12 – I’ve got a subdomain propagated, with the C NAME pointing to my Kartra account name. I’m stuck now within Kartra, because I don’t understand how to select an Index page, nor a 404 Error Page. What should I do?
23:32 – Is there any reason you can’t revisit an edit of a mistype?
24:39 – How many VA’s can you have on your membership and is there any additional cost?
26:22 – I have a customer who purchased the Starter package for his new company and I am currently setting up his new site (company) on Kartra. He also has his old company or second site. I was thinking of using Kartra embedded code or the Kartra default URLs to promote his services on his second site. Is this correct? What is the fastest way to redesign pages from Infusionsoft into Kartra?
29:49 – When configuring my countdown clock, what’s the best way to test it?
35:21 – In a sequence, what are the implications of selecting “do not pause”?
38:53 – If you have a 7 day countdown timer and it runs its full 7 days, is there a way to send a person to a purchase link to make the purchase that avoids the redirect to the “this offer is over page”?
42:15 – When I imported my leads from Active Campaign, it did not bring in the tags. Can I re-import without duplication to add the tags?
47:02 – Where do you register your ‘reply to’ email for broadcasts? I have G Suite hosted email and would like the ‘reply to’ to be that email not @kartra. Is this possible?
49:41 – Do I first pause a sequence before I edit it, or does Kartra pause it automatically when it is being edited?
52:22 – Does each affiliate need us to create their own landing page or is it simply their affiliate link goes to the standard landing page and it all tracks through and gives them their compensation? Since all affiliates see the landing pages, could I have generic landing pages that are product specific rather than by individual people?
55:24 – How do you do multiple pages within a membership?
57:09 – When I import email addresses from a different CRM, should I ask them to opt-in again?
58:51 – When adding a lead by hand, how do you confirm GDPR?
1:00:28 – I have been researching solutions of matching all the details/fields from Infusionsoft to Kartra. Do you have any good sources for matching all the details from Infusionsoft to Kartra?
1:03:19 – What are the two new Done For You campaigns?
02:58 – Can you explain expiring tags?
08:10 – Can I resend an email for a membership access in case the first email failed?
09:08 – Where do I change the merchant name in the invoice for a customer?
10:18 – Can I create a footer template and apply it to all my pages and when I change the template the footer changes in all the pages too?
11:33 – If someone joins on the 10th of June and pay their first payment, can you set the 2nd and 3rd payment etc to not go out until the end of July and last of August?
12:20 – We want to give two options, the first one is payment in full (will give lifetime access to the membership), the second option would be a subscription service to the same service where they can quit anytime they like and they then lose access to their membership. Can you have these choices up at the same checkout form?
14:16 – I tested my funnel and noticed that it’s easy to insert a false email or a half email without ‘@’. Can this field be modified so that only valid emails can be inserted?
15:57 – Can I toggle between memberships within a portal?
19:21 – Can you try the email topic in a checkout page for validation?
22:19 – If I wanted to do a daily Health Tip that might go on for members for a year, would it be better to do something like that in MailChimp or Kartra? Is it possible to move a page from one person’s account to another?
33:05 – I run a digital marketing agency and I also run 3 ecommerce companies, how easy is it to create separate sub-accounts for each entity?
37:13 – Can I do a sequence for a year or maybe I could have a month (1 sequence/month 2 etc) for ongoing members?
38:41 – I tried to unsubscribe a customer from a sequence. Unfortunately, it doesn’t work. Do you have an idea what I did wrong?
40:49 – Can I set up a subscription service for one price for 6 months and then it automatically goes over to a lower price every month after that?
42:09 – Can I use various domain URLs for different pages that we create?
44:19 – With Kartra store, are we able to setup more than 1 payment processing so that we could use one for our main company, then a secondary one for a sub company yet keep the transactions entirely separate and have each company connected to their individual bank account?
46:35 – We’re using Paypal, do you recommend another merchant so that we can be more flexible with the payments?
00:53 – I have a “coming soon” page as my index page (new Kartra site). I will have a working homepage to replace that, which would effectively be the new index page. If I just rename the current page page to be anything but index, and then go to the newly created index page and label that as index out of the Kartra domain dropdown, will that work, domain-wise? Will Kartra still point to that? Do I need to go back to the domain integration and mention it there the as new index page?
04:53 – How do I add custom code block to the membership?
11:15 – I have some automations already done for leads coming in. I only did about 3 or 4 follow up emails for them. What happens if I add a new email to the sequence/automation? Will the people from the past start getting those emails too? If so, when will they get them, all at once or on the number of days that I have them set up to send out?
15:01 – Will a new link like you are showing us show up in Kartra or a new web page?
15:41 – Can I change the “from email” and “to email” settings for Sendgrid, which is my email gateway?
17:30 – Will it open a full web page and not just a pop up?
19:21 – So I take it that those we unsubscribe and resubscribe (to get newly-added emails) are not going to get us in trouble (GDPR-wise) for re-adding them to such-and-such step (in the sequence)? I guess it doesn’t matter because we wouldn’t be using the FORM on the site to resub them, especially if it’s a double opt-in form. Is that correct?
20:48 – Is it possible to add Intercom chat to Kartra’s pages?
27:17 – If I have 100 people and some are finished and others are at step 3 or 4, etc., how would it work to unsubscribe them again?
28:24 – What are the pros and cons of having one custom domain?
34:22 – Are there many people using Kartra to build a home page, or recreate an entire website, in Kartra? My ability to build a normal WordPress built site is less than limited. Is there a way to take pages built in Kartra to be built into my existing home page? This way, can I build pages in Kartra and then turn them into a Word Page page?
39:07 – If the lead fills in the form for first time in EverWebinar and accepts GDPR, when we import to Kartra, is GDPR accepted here as well?
42:41 – I created some pages that emulates a full website with headers that have all other links. I set it up in a hurry so I didn’t add my custom domain. If I switch to a custom domain now, will those links still work or do I have to change each link?
44:03 – Will Kartra allow to add Facebook pixel all around the site instead of page by page?
44:38 – If I do build in Kartra and then move it as an entire website and still use my own domain, will search engines still find it or do I have to start all over with SEO?
45:49 – Can I add a Kartra form into the EverWebinar that would do away with worrying about GDPR?
48:35 – Is GDPR accessibility regulation?
50:51 – Where do I reference a list of tags and categories to better serve my customers and understand to be better organized?
03:30 – Is there a calendar where you can set up several different classes but turn off the ability to book these?
07:02 – How do I setup and create a login for membership?
12:33 – We want to include 6 one to one sessions (one per month) over a 6-month period. I tested this out but when I put in that there are 6 sessions available, it books all 6 immediately. I would like to give people 6 sessions that they have to book themselves in. How do I do this?
14:24 – Regarding book funnel, I noticed that on the sales page the desktop page looks fine, but when I switch to tablet and mobile there are large gaps between the text. How do I fix this?
19:33 – Can I use my PayPal account for membership?
20:33 – If we have someone who clicks for an upsell, do we manually give them the upsell or do we create a fourth page for the order bump?
26:55 – What is the most effective way to transfer contacts and tags from Infusionsoft?
28:56 – How do I add a tick box to the checkout box that people need to tick in order to check out?
31:12 – What did you mean the calendar is not really a display calendar but a booking calendar?
32:52 – Are there example membership sites I could review?
35:36 – Is it possible for people to book one session at a time if I don’t set a limit to the number of sessions they are allowed? That way, I could just keep track of them on my end.
36:31 – How do I use custom domain?
38:39 – With regards to terms and conditions and privacy policies, do you have to have these on the websites?
42:02 – Is this upsell info in the Academy?
44:02 – What kind of headset do you use?
44:33 – Under Sequences in the communication section, I am trying to type/edit the emails and it’s really difficult. The cursor is skipping here and there. Can you go to the communications/sequence/emails to demonstrate how to easily create an email?
46:23 – I have a number of people on my personal email that I want to add to a list, is there a way to send them a link to click on and then they are subscribed?
47:07 – With regards to Rosca, you said that it was in the checkout step (in my products). How do I get there?
47:35 – On our upsell page, we would like to create a delay on the buttons but the edit bar is connected to the full page. How would we just put a delay on the buttons and not the full page?
48:21 – I had a price point 1 that I cancelled. Then it showed me price point 2 to fill in. When I cancelled that to go find the old price point 1, I could not find either, and then only got offered price point 3. Where did the other price points go?
49:13 – If I want to have two price points how do I set up a checkout?
49:44 – Can I use calendar for a free discovery call?
55:11 – How do I add a link to my welcome email and make it trackable?
51:08 – Is there any free membership?
53:36 – I’m setting up memberships which has content in AWS cloud. Is there anything I need to be aware of while setting this up?
54:43 – I am in Chrome, it copies and pastes to a small window. What should I do?
58:39 – Is there any support with regard to marketing and launching my first funnel?
05:29 – Using Vimeo video within a membership area, is there a way to require each video to be viewed before the next video can be viewed?
07:39 – Where do I find instructions on how to properly set up my email with Kartra? Can you please explain Email Gateways? What are they and is it necessary to use them?
14:17 – When the three icons (desktop, tablet, phone) are outlined in blue, does it mean that they are live?
19:09 – How do I set my upsell?
27:26 – When I import my contacts that will not activate entry to an automation, how do I then enter them into an automation?
31:30 – Is there an unlock option for videos that I might put in the membership area?
33:15 – Can you please tell me the visibility of Kartra for members and how I can better navigate through the leads?
40:00 – Is there somewhere I can see a live membership and course on Kartra? Is Kartranaut representative of the same?
41:00 – Is there a way to search or find leads based on the date that they joined a membership (other than looking them up individually)? I have members that are approaching their 1 year automatic subscription renewal and I want to send them an email to remind them that this is coming up so that they don’t have a $597 charge that they have forgotten about. What should I do?
42:55 – What is the best practice to set up my lists? Can a contact be on more than one list and does the contact still count as one?
45:23 – For the money back guarantee, can you set it to 6 months rather than the max of 60 days that is pre-set?
47:13 – Do you offer concierge services?
49:30 – On the thank you page when some have purchased a membership, can I somehow link them to the membership area on that page?
51:30 – Is the behavioural marketing also possible in emails?
52:15 – If I create a placeholder for all content in your online program then, can I just update the placeholder with the real content in the future?
54:23 – If I offer a 10-day $1 trial then $25 per month after, what is the best way for the customer to cancel after the trial and for me to make sure their membership access is cancelled too?
01:55 – When you purchase the 14-day trial and you subscribe to the one year plan, do you get charged the full year at once or is it a monthly payment?
04:33 – Can I add several email addresses to Kartra?
08:34 – Can I use the communications from Kartra instead of using MailChimp?
10:47 – Can you place a sub-sequence under another sub-sequence?
11:30 – I’m trying to set up a custom domain for a customer and added the CNAME to their current registrar (added successfully), but the registrar didn’t quite understand about the redirect. They were suggesting that the hosting company is responsible for that. If he is creating his site using Kartra, who do we deal with the redirect?
13:16 – Can you use the calendar to book one to one sessions with two different people and link it to two different Google Calendars depending on who is booked?
15:21 – On pages for my website, I was trying to do some sort of separator on my pages with an arrow pointing down. I did it one time, how to do that again?
21:56 – Do you provide a live stream service of some kind for live Q&As etc?
27:11 – Can we upload all videos directly to Kartra or do we need third party services?
29:00 – I have an affiliate question. I have sent 50 people to the page where you opt in for the list building class. In my stats, it says 8 opt ins. Does this just mean they supplied their name and email? If they do a $1 trial, would this count as a sale?
31:39 – If I publish a page and then save progress on any edits, is that all fully published or do I need to publish live again when edits are made?
32:39 – In Sequences, what is the difference between adding or removing a tag for this sequence action step compared to the very first step under starting rules?
39:17 – Does the email builder have drag and drop features?
42:54 – Can you drag your placeholder content from one part of the email to the next or do you have to build as you go without the option of rearranging content?
44:18 – How do I change an image size in a template block?
01:53 – I have a question about the affiliate marketing for Kartra. I signed up and have been pushing traffic to a landing page. Where are the different levels of product (basic, gold etc) when they all go to the same landing page?
04:10 – Can I add several email addresses to Kartra? We are two people teaching and we’d like our clients to be able to send questions to the right person directly.
05:30 – Why are there different products in Kartra affiliate?
06:30 – I just signed up and I am unable to access beyond the first 36% of the Kartranaut Training. How do I proceed further?
09:01 – Is there a replay available for this webinar?
10:49 – Can I have different inboxes for different email addresses that we are using to send emails?
11:50 – How can I add a custom domain from Blehost?
12:40 – Where can I find the live chat for Kartra?
13:31- Is Kartra Academy the same as Webinar University?
14:29 – What is the difference between Kartra Academy and Kartraverse?
17:05 – Is there any way to tag people that have logged into a membership?
17:37 – Some of my students have complained about not being able to log in since Sunday. We are seeing this behaviour since last few days. Has there been any update? How can I get them into the membership site again?
19:06 – I also belong to Webinar Jam, but all my logins to Kartra keep sending me to Webinar University. I noticed that you log into events.genndi.com to access training for Kartra. I don’t recall ever receiving a list of links so I can properly find all this training material. Is there a place where I can access a list of links and explanation of what they are?
20:06 – When uploading leads to a list in Questionnaire, how long does it take to receive verify a phone number?
25:15 – How do tracking links work?
31:46 – How can I see the exact language that is shown to GDPR subjects when GDPR permissions are enabled?
02:00 – What is the new release of the Kartra automation visuals?
05:03 – What is the best way to connect JotForm replies with my calendar and have them added to my email list in Kartra?
08:33 – Is there any way to block a customer?
11:14 – Is there a way to get the affiliate system to reduce a subscription that the affiliate pays by X amount each time the affiliate brings in a new subscriber or must I do this by keeping charges the same and paying out through the affiliate system?
13:56 – How do I change my name?
14:35 – I’m setting up a lead page for my lead magnet. Is there a video I should follow that specifically speaks to lead magnets and any email sequences?
18:32 – Can you make videos for affiliates to promote?
19:18 – My goal is that once a customer fills in the questionnaire in jot forms, I want the replies shown in my calendar and I want the lead tagged in Kartra and added to my email list. How do I do this?
21:24 – I uploaded a list of people that are based in the US but because they didn’t opt in themselves, they did not agree to GDPR permissions. Now when I send a broadcast, I have to override GDPR permissions but I don’t want to override permissions since we have a lot of EU subjects as well. I am sending the broadcast separately to this list for now. Is there a way when leads are added individually or as a list to indicate that they are not subject to GDPR to prevent this problem in the future?
23:53 – Can I ask why the video quality is so low on webinars?
23:35 – I have also just started promoting Kartra. Are there any resources, swipe files, etc., I can refer to?
26:56 – I have a member portal with three different products. If my customer buys only one or two products, is it possible to show a sneak peak for the remaining courses?
28:35 – How do I change out a video in a post in a membership?
31:55 – Which strategy should I use when I want to change the fonts in my sales page?
37:49 – What’s the best countdown ending configuration to set?
40:36 – If someone who is already on the list without GDPR permissions goes to re opt-in or purchase something and they are not subjected to GDPR, will their GDPR permissions now be updated as indicating that they don’t need to give permission? Do emails go out with transactions overriding GDPR permissions or do I have to manually do that somewhere?
42:15 – What is the upload bandwidth requirement as a host for webinars?
45:11 – Does Incognito cause any issues with Kartra?
46:35 – How do multiple tag rules work?
48:32 – What is the difference between fixed and dynamic in terms of countdown timer?
52:36 – Under GDPR settings, there are 2 boxes that needs to be ticked. Before Kartra I used to write above the name and email space, if you want to get an email from me so write your name and email and I will send it to you. This way I do not need to ask them to tick two boxes. Is this possible in Kartra?
53:50 – Is Grammarly the only contaminant generating plugin that you are aware of?
54:47 – Do you mean the automation on the very right side in starting rules?
01:13 – How do I set up a member content area with several courses? How to make a membership portal that offers several member content areas?
07:54 – What is the code that we receive at the end of the product and where do I put it?
12:43 – What is the difference between tracking links and affiliate links?
18:05 – What is the best way to clone a campaign so that I can use all the assets but can edit them and not affect the original campaign?
26:26 – What do I do if my Freemium video is too large to load?
28:36 – When I changed the page, the thumbnail stayed the same. It did change when I adjusted the link, but it did not work each time. What should I do?
30:40 – If I have a video link that I want other people to share with others, is it a good idea to give each person their own tracking link so I can measure / track what they do? Is there a limit to the number of tracking links that can be used?
33:21 – Is there a replay of these webinars?
36:03 – Where can I influence the sender’s name and email for the customer invoice?
44:40 – Do I need to set a subdomain for more than sales and checkout as shown in the documents?
45:59 – When somebody buys the product and the bump product, somebody else buys the product, the next buys the product and upsell, how do I set up my email that everybody gets an email addressing what they actually purchased?
48:20 – If I want affiliates to send people to a webinar registration page with WebinarJam, will it then track that person all the way through the sale so the affiliate gets credit?
51:45 – I want to add 180-day money back guarantee to our check out but Kartra only gives up to 60 days. Do you have any suggestions on how I can get around this?
53:33 – In the hero templates there are two with people in them – 1 guy, 1 girl. When I try to replace that image all that replaces is the background. Is there a way to replace these photos?
54:51 – When setting up automations in a product (which was copied), why is it when I want to remove the first tag in a series of tags in the “then” section, all of the tags are removed causing me to enter all of the “then” statements over again?
57:00 – In the Done For You book funnel long sales page is a round picture and I would like to know how this is done because I would like to use it on other pages too?
59:49 – Can we send out a broadcast email to multiple lists at the same time?
1:00:59 – I can’t modify the reply-to email, it says send from email and reply to email must be the same domain! Does it mean I have to change the email address of my account?
1:02:11 – How do I add a custom graphic to my checkout page? Does creating this take away the Kartra default one?
1:09:10 – If I create a popup checkout on my landing page, can I still send people to the checkout page link generated in the product creation process?
01:31 – Can you customize broadcast selection to arrive at a certain time that is individual to the lead? Is there any way to create a segment of a list to send to?
05:07 – How do you change the URL/process for the membership course card button? If someone signs up on a laptop, opts in, have them tagged, set a cookie, IP address grabbed and then wants to another device, will their cookies transfer to this new device so their experience remains the same (when using BAM marketing)? I am noticing the search function in the wiki within a help desk is only searching the titles and not the keyword tags or body content. Is Kartra aware of this? Is there something else I can do to make the search function more dynamic?
13:33 – If the currency is set to US and I have a US and CAD dollar Stripe account attached to different products, what currency will it show at checkout? Should a lead have opted in for tracking to start or is it based on a cookie from a page visit before they opt-in?
15:26 – I’ve tagged a list with a start tag but the funnel didn’t start. Did I miss any step?
16:30 – Do countdown timers and deadlines work cross platform (desktop or mobile)?
17:45 – The taxes only have one field. Is there a way to add two taxes for one country like sales tax and GST or must you add them together?
18:46 – Does the website top navigation goes to a hamburger icon in mobile?
25:16 – The Calendar could only create a class calendar and not the consultant version. Is it still in beta?
28:50 – I have my shopping cart integrated and want to add the Kartra cart page to my website. When my prospect clicks on the product on my WordPress website, they go to the Kartra checkout page versus the Stripe page that they go to now. Is this just a process of grabbing the correct code?
31:36 – I am setting up a membership site for coaches and therapists to help with their marketing. I have written a PDF blueprint for setting up and a coaching company which I am going to use as a leadgen. In the membership site itself, I am going to publish a monthly master class, training videos and also have a Facebook group. Can I have the home page as simple leadgen for the pdf, and then an email sequence to upsell or to have a long form sales page at the start?
37:23 – Can I only use USD or CAD for all products in Kartra?
39:24 – How many custom domains can I have? I am on the lowest tier. Is there an option to add on another one if needed?
41:36 – I can no longer see the questions. How do I see them again?
45:08 – Washington state has different sales taxes in different areas. It looks like I would need to choose a single rate per state. Is that correct?
46:08 – If I have two memberships, is there a way to have the welcome email being sent from a unique email address for each one?
55:56 – In Kartra membership, does a member get notified somehow when someone replies to a post?
01:05 – Can you briefly explain what process/steps someone would need to go through to sign up as an affiliate with Kartra (selling my product only and not a paying Kartra member)?
14:34 – The memberships have a button for a sitemap. Does Kartra have a button to view the sitemap for my overall Kartra account? How do I set one of my help desks to not index on the search engines? Can I edit the code in the memberships like I can in the page builder? Is there a way to make my help desk slide out like in Kartra?
21:10 – Is it possible to add a Kartra form into an email sequence in order to ask a lead for additional contact information (e.g. address, phone number) that you have not yet collected?
24:34 – I have been through my email lead/list and have deleted leads that were either hard bounces or spam complaints. Is that the right thing to do, or should I have left them in my lead/list? Regarding the few spam complaints, should I have kept those in my lead/list and not deleted them? Also, should unsubscribers stay in my lead/list?
32:21 – When is it important to unsubscribe a lead from a sequence? What are the pros/cons of completing a sequence without unsubscribing the lead first? Can you provide some examples?
40:02 – Is there a limit to how many unique portals you can create?
41:39 – We have our own billing system that integrates many payment gateways. Leads captured at Kartra are redirected to our site for payment. How do I notify (via API) Kartra that a payment was done, for example to unsubscribe a user from a list?
44:11 – How do I change my name?
44:34 – When you add a team member role, is it possible to limit what pages they have access to or do they get access to all pages?
47:27 – If I’m paying an affiliate out of PayPal, do I need to keep any affiliate payments coming due in PayPal? If I know that $1,000 is coming due in 30 days, should I keep that $1,000 in PayPal to be able to pay them in 30 days?
51:45 – When you have one person on multiple lists, does each instance count as a lead?
52:16 – Do you guys have any other suggestions for sending notifications to leads if that’s what they’re expecting?
53:26 – Can you only have one Google Calendar integrated with one account? What if you have multiple coaches?
55:50 – I have an affiliate sale for say $500 and I pay the affiliate 25%. Kartra pays me the full $500 and does not set aside the 25% that is due to be paid to the affiliate. Is this correct?
01:23 – Can I use Kartra to accept donations, at a dollar amount chosen by the visitor (for my non profit business)? If so, what would be the best method?
02:03 – The other day I received an email notification from Stripe of their new Stripe Checkout version. Do we have to update Stripe in our personal account or leave our personal settings as is? Do we need to do anything in our Kartra accounts?
04:55 – Does the Kartra mail have a built in self program?
07:19 – I get comments from my membership site via email. I can open the comment and I am able to read it. I am also able to approve it, delete it but if I check on approve, then it disappears and I can’t comment on it. What should I do?
08:47 – Can I request that you make some sort of announcement via email that we have to re-register for the webinars and that the time has changed?
10:06 – When I have people opt in, I have them enter their state. I can’t see a way to use this to tag or email people. Do you have a suggested workaround instead of going through all the leads manually and tagging them with a tag for their state?
12:34 – Is there a way to monitor my bandwidth usage (other than within my profile billing)? Also, I’m trying to figure out how to anticipate bandwidth usage. Is there a way to estimate, or pre-determine what the usage would be?
17:42 – During my video, can I place a button that pops up below the video that says book a call and then when a person clicks, it goes to a scheduler or a Google calendar? Can you show how this is done?
19:36 – How do I find an old comment that I approved but did not comment on?
22:58 – Do you know off hand if we are allowed to email our Kartra affiliates that signed up under us?
23:53 – Can I do a membership refund inside the Kartra system or do I have to go outside the system to Paypal or Stripe then go in and de-list the member?
24:44 – Can you walk through tagging from a custom field?
29:50 – How do I set video up for mobile, etc. to keep them smaller?
32:16 – Back to the donation question and using a PayPal donate, how do I configure a button to do that (once I’ve integrated with PayPal)?
34:16 – Do I do that in Builder?
35:13 – Do videos uploaded into my videos in Kartra count towards my bandwidth or only when someone watches it from one of my funnels/memberships etc?
35:48 – When I decline an affiliate, how do I remove them from the affiliate list?
38:08 – I’ve already done 50 videos and put them in Vimeo. Do I have to redo every video?
39:05 – I need to test a funnel that contains a product and has some zaps set up in Zapier. If I use the test mode in products, will this take me through the whole funnel and trigger zaps as if it is a real sale? If not, is there another way to test?
42:40 – Can I use a dummy credit card number for testing?
45:04 – How to handle leads when they clearly enter a wrong email like .cm instead of .com?
01:33 – How does the floating bubble feature in the helpdesk work?
10:20 – Can you create more than one custom helpdesk pop-up set up for multiple pages?
10:44 – How would you direct people to the sales page? I hope they’ll follow the directive in the bubble text?
18:54 – With the helpdesk, can you give someone access to support you?
22:05 – Where can I get the long form sales page?
23:50 – I am in Pages and want to build my website pages, but it does not seem to give me a lot of templates that I used in examples. Should I assume that I am in a very limited version since it is a trial version?
27:29 – Are the Q&A calls on Tuesday & Thursday now both one hour long?
30:56 – Will these be recorded as the time is already regularly blocked on my calendar? Do we use this same link as we did today or do we need to sign up every time and then have a new link sent to us?
38:45 – I just signed up yesterday and there are lots of communications coming my way. Where should I start?
46:14 – Will you share where the membership site training is again, is this also in the academy or Kartranaut?
47:35 – Can I get into membership while I’m in trial mode?
49:38 – How would you suggest making everyone an affiliate?
00:53 – How do I change the company name on the receipts that Kartra generates?
05:14 – How do I subscribe leads to a list if they are brought in via Zapier?
07:58 – I was looking to migrate a large 15K user per day site over. How well your plugin integrates the data into WordPress site?
10:26 – Is there a way to change the Kartra favicon without changing to a custom domain? Also, if I do change to a custom domain, will that break any links in Kartra?
13:30 – How is Kartra different from ClickFunnels?
14:50 – I sent a video to my small list at a specific time but only two people received it. I found out that I have to be GDPR compliant. How do I send the video one to those who did not get it? Also, can you explain GDPR compliance?
20:16 – What is the best way to deliver multiple assets to the same customer?
25:59 – If I have a sequence set up and sends out emails to a new lead and if I add a new email to the list to go out on say day 5, will that go out to the leads that came in 30 days ago?
35:31 – How do I embed things on WordPress?
43:36 – What is your cost and are we able to send more emails per day over and above your plan?
44:49 – I live in Panama and I don’t have GDPR set up in the form. Do I even need to worry about this?
48:42 – If I imported leads but did not check the box as them being GDPR complaint, did all the leads get imported? If they did get imported, would Kartra send them emails in a sequence?
50:52 – I’ve had about 50 people sign up at my website for the free course. I have an email going out with the download link and I am also subscribing people to a trial version of my membership site. So far, only 3 of those 50 even opened the free portion of my membership site. Why do you think that is? What am I doing wrong?
57:05 – Is there anyway to notify membership customers when a new module opens and not for each lesson in it?
58:28 – If I imported say 2,000 leads and did not check the GDPR button, will the leads get any of the mails in the sequence that they are in?
04:12 – Can you walk us through how to put our product (namely a Kartra membership) in/on the Kartra marketplace? Would you suggest that as a first course of action, or only add it to the marketplace after it has proven itself? Also, is there a backlog?
23:19 – What do you recommend to track and what’s the best way to do it from a technical standpoint? Where do I need to put tracking code?
31:29 – In the thank you page, where do we get the URL to put in the form?
46:12 – We have some content that open up automatically after sign up, like every 14 days. We had a situation where a member is now 3 month in the membership and has already seen 6 posts from this content. Then, his CC failed 3 times and he got automatically canceled. He contacted me and we have signed him up again, but now he is starting new with the content. How can I give him access back to where he left?
47:16 – We are offering an ongoing membership wherein a lead can pay monthly or annually. We have set this up in two products. The checkout pages are coming from one sales page. How can I give our affiliates only one link to use?
48:35 – Does customer support still send out reminder emails regarding this webinar?
53:48 – Can we set our calendar booking to only allow future bookings of a few days?
01:06 – We are using the BAM functions triggered by tags to hide product download sections (with download links) on product thank you pages. Do those hidden sections appear on a mobile device? For instance, a customer purchases (receives a purchase tag) on a mobile device and is redirected to the thank you page. Will the correct hidden section appear for the customer to access the download link?
02:19 – In a recent webinar, Jill and Kirk were talking about not needing to worry about metadata anymore, specifically keywords and description (in the Kartra page builder SEO), but to use the OG field instead. If so, what about WordPress, though, where the Yoast SEO plugin still has fields for keywords and description meta?
07:15 – Should the images that are to be used as a background be a specific height and width or is there a ratio that you have to adhere to, based on the height and width of the section and the height and width of the background image?
10:06 – Is there a way to look at the size of the images that have been used in Kartra?
11:46 – How do I create the right size image?
12:55 – I am unable to save my changes under the progression bar. What am I doing wrong?
16:21 – Is EverWebinar/WebinarJam webinar still at 3pm ET on Tuesdays?
17:49 – How do I setup a new product when the main entry is a freemium? Would this be considered the main product? I ask because with the freemium the funnel consists of a $1, 7 day trial upsell and then the second upsell is an offer on the annual membership. Concerning the above, how do I set up under pricing as a trial? How would I set this up under one membership?
23:35 – Is there a place, like my videos, to update a pdf document?
26:36 – Is there a place/field where the image can be named, as in alt text and image text?
39:30 – What is the difference between your affiliate link and your JV broker link?
14:30 – How do I set my domain as my portal url?
16:24 – Is there a way to connect a Voicedrop integration?
18:24 – Can you tell us about text integrations?
23:30 – How do I reset user passwords?
26:28 – How do I find how many people are blacklisted on my list?
31:17 – How do I do a bump sale when I have given free access through opt in?
34:24 – How do I increase access to limit the content as people progress? Is there a way to get a notification when they reach a certain point so I can upgrade?
10:29 – I had put together Done For You campaign. Where do I change the text for the capture email page and the “get more info” tab?
18:23 – After those are put together and I hit publish live, what are the next steps?
04:21 – How long should I wait before deleting people that do not open any email?
13:18 – How do I keep our list clean between mailings?
15:47 – If I want to do a funnel for new leads, which is the best funnel to use?
19:55 – I have 3 membership options but don’t know how to offer them in packages of 2 or 3 combos. Any suggestions?
21:00 – Where do you put the Facebook and Google pixel in a landing/thank page or video holder?
24:25 – How many follow-up emails do you suggest for a funnel before giving up on a lead?
26:42 – I was giving away an eBook for new leads. I have now included the content of that eBook in my membership site. I give a new lead a trial to my membership site for the first 3 modules out of 21 modules. Is that a good idea or should I not give them access and just give them an eBook?
28:42 – I’m just about to let loose a new product which has a new lead magnet free of course, a game plan pdf tripwire $17 probably, a personal free mentor session. Could I put these all in a membership as there are other products coming including bonuses, rather than have the conventional method of setting up?
35:06 – I’m selling a $497.00 membership site. I’m trying to figure out ads on Facebook. How is the best way to test these ads? Is there a good ratio for money spent vs ad dollars spent?
43:06 – Are you saying that Kartra landing pages are set up for SEO? If they don’t open after 90 days or so, I should get rid of them?
49:20 – I’ve got a website that has been up for 15 years and gets almost no traffic now. I was thinking about doing my complete website from scratch in Kartra and then add the pages into my WordPress site and get rid of basically all the old content. Would you advise doing this?
55:06 – I’m still not clear/or lost on tags. Can you talk about it?
1:02:37 – How can I reset the analytics? I’m going to run the 4-day Cash Machine and did several product tests and it shows all those sales in the analytics. How can I reset it to zero?
1:39:37 – What is the correct way to set up the upsell product?
1:43:50 – Can you expand on what you were saying about concierge not doing done for you anymore. What kinds of services are being eliminated?
1:45:42 – What are some of the most frequent reasons that Kartra is not uploading an image file on pages section?
1:51:22 – Do you recommend to predefine the time zone for the calendar?
1:54:01 – For a client inquiry call, do you suggest I use the consultant calendar?
1:57:12 – What do I put on the opt-in form for the calendar?
1:58:45 – Would people have to pay for a product? Where do I change my identity as a trainer/coach?
06:44 – Do all students see the comments from other students in membership?
07:43 – I am a coach and work mostly with clients 1 on 1 and smaller group coaching (but not only programs or mass communication). How do I use Kartra as an individual CRM follow up with prospects individually, take notes and have follow ups, reminders etc? How do I use the membership for a group coaching with live components and ongoing coaching sessions?
12:28 – If we have any bad contacts we don’t like, can we easily delete them so they don’t count against our leads or are they in Kartra for good?
15:09 – Can I use multi currency? Since Google+ is being discontinued, would you consider adding Instagram and Pinterest?
18:48 – What can I do if I have a free consultation calendar where they can talk to me for 30 minutes? I also need to have a calendar where I can charge say $150 an hour. Can I use one calendar?
27:16 – I have a client that has a brick and mortar business and wants to upload lists of people that are current or past clients. How can we do this?
38:38 – Could you walk through how to make a portal page?
56:37 – If I change a sequence (for sending out emails), will it send out all the old emails that were part of it again?
07:09 – I want to have the Kartra pop up checkout for the buy button in my WebinarJam webinar.
Which settings do I set up in my product so that I get a link that works with that button, but doesn’t go to a checkout page and instead to a pop up?
09:01 – What would you suggest for simulating an on demand webinar in Kartra without using WebinarJam?
16:45 – I have two clients who send out a newsletter and are looking to have social sharing within the email they send out. Is there a way to make that happen?
22:45 – If I create a tag and then realize I need to change the word later, how would I go about doing that in a way that would allow the tag to stay in its intended place?
27:31 – I’m having trouble creating a consistent font color in the color picker. Do you have any suggestions on how to accomplish this?
30:09 – Can I build a lead generation system beginning at scratch and ending at turn key?
41:19 – How do the sequences work with WebinarJam? One of these overrides the other one or are they totally independent?
44:11 – The email sequences on WebinarJam do not have nice templates. Is there any way to change this?
47:05 – How do you make a Contact Us form/page in Kartra?
49:26 – Is there a way to fix the sales taxes on the checkout page?
52:25 – When I tried to make a calendar as a success page, it was not listed in the available pages. I had to indicate it as an external url and hardcode the url. Is this normal?
53:06 – Shipping is zero until you select a country. Is there a way to have a default shipping price?
56:03 – Do we only need to enter our own region’s tax amount?
57:32 – How do I make sure that logins to the membership site don’t get shared? Is there anyway to have unique users?
1:00:56 – Where is the legal documents tab?
1:02:22 – Is there a comparison of WebinarJam and Zoom? I need to record and get video and audio separately. Where do I go to get this answer addressed?
1:04:30 – Can a membership be cloned?
1:05:49 – Is there a membership template?
1:06:29 – How does the A/B split test work in broadcast email? I can’t find a way to send the test and then choose the winner, Kartra makes that call automatically. Is there a solution to this?
1:13:12 – When somebody schedules an appointment on the calendar, how can I be notified?
1:15:20 – What is calendar subscription vendor?
1:17:03 – What is Kartra’s position on people stating they are certified because they took someone else’s course teaching them Kartra?
1:18:06 – Can you walk through Frank’s Done For You Funnel uses?
1:20:50 – What new trainings do you recommend I take to catch up?
1:24:10 – Would you use one automation with like 5 or 10 things in it that it does or would you have 10 separate automations on your page?
1:26:04 – What is the big difference between sequence and automation?
1:30:39 – Can you show how to set up access if someone hits a certain level in a membership and send them an email?
1:32:04 – What would be the best tools to share your writing notes (using an iPad or tablet) during a coaching session?
1:33:32 – If someone opts in for a handout and I already have his email, and then opts in for another handout, should I gather another email address or do it differently?
1:39:16 – When the first time someone gets tagged, does that tag override all the following tags?
1:39:40 – Is there a way to resend emails to an individual?
1:42:52 – Can I put a video in the email?
1:45:26 – Can I send an email to one person?
1:46:45 – How many broadcasts can we send in a month? Is there a restriction of any kind?
1:48:50 – We can only have one business name like you have Genesis Digital and so the address is one that shows up on the email. Can you review where the address for the emails comes from?
1:52:33 – You recommend putting a footer above the Kartra logo, is that correct?
1:54:40 – Is there a way to backup our info in Kartra?
1:55:48 – How do we download our pages?
08:05 – How do I set up a funnel with free plus shipping eBook offer – i.e, what wording do you use to trick PayPal into thinking there is a base cost/charge?
14:07 – How do I give free access to a paid product/membership? Would that get them hooked up to the email list automatically or would I have to add them to the email list after I give them free access?
20:25 – When I enrolled in Kartra, I explained to them that I have about 1,800 old leads that I want to try and email and see if the emails go through or if they are still interested. I only got about 10% or so to open any email sent to them over the last two months. How do I delete leads? Is it true that the 1,500 or so old contactable leads are now going to be part of my month membership? Why doesn’t Kartra just charge for leads and customers that are active in my list?
22:49 – When initial product is purchased and people have entered their payment details, and they are then taken to the upsell page, how does the payment get updated if they take you up on the additional purchase?
25:43 – In the last webinar you mentioned doing an abandon cart tag but I would need to collect people’s name and email somehow, so they get into kartra if they are a new lead. Can I do this?
31:15 – Is there a way to see what automations are attached to the tags you set up?
33:42 – Can I delete people that have not opened an email in say 90 days? If I delete them, will I get charged for them in my monthly membership?
36:13 – If you delete a lead, can you add them again later?
40:09 – Can you explain the exact specific function of categories?
40:56 – Will I still be charged for emails that I have removed? So If I had an old list of 1,800 and deleted 1,200, will I only be charged for the 600 active or will I still be charged for the 1,800 original leads that were imported?
42:47 – I’ve unsubscribed from lists before (not Kartra-based) however, I still receive email. How does Kartra handle unsubscribed users? Does it take some time for the lead to drop out of the list or is it automatic and immediate?
46:14 – How would you pull up transactional information for someone who has been deleted?
50:46 – I want to hire someone or a team to help me on Kartra when I begin selling via Kartra, as I had with my WordPress membership. Is there any kind of advice you can give as to how to screen people to be sure they really know their stuff and are, in fact experts? Any questions you recommend I ask?
57:10 – I refunded a $10 partial refund using Stripe (not Kartra) to a Kartra purchase and got a confirmation. Kartra then sent me an email saying the entire $127 had been refunded. Did a notice go out to the purchaser from Kartra that their entire purchase had been refunded?
59:26 – Is there a normal refund percentage of sales?
02:46 – How do I create a drop-down list (say products or locations) and have Kartra go to a page based on that dropdown selection? Could the list be populated with locations (i.e., cities) or affiliates names, use a tag to show different text or a button that would go to a chosen URL based on a that tag? Are tags boolean (yes-no) fields in leads database? Is affiliate ID or number field in some list? Can it be (affiliate ID) a alpha number we create?
08:58 – When is the best time to subscribe visitor to a list?
15:16 – Can we throw a popup on screen if the viewer does not fill out the form on page and tries to leave?
17:20 – How do I find out which upcoming recurring billing transactions I have?
20:49 – I have had problems using the platform. I can create stuff but connecting the dots is unclear. What should I do?
32:34 – Why aren’t there a tab on left for emails?
43:35 – How do I make a plain tag do something on its own?
46:30 – Some leads have red dots next to them. Where and how do they appear?
47:31 – I am doing a free plus shipping book offer. I have the diagram of the book funnel in the Done For You campaign. There are no follow up emails, can you suggest a recommended strategy/sequence and for follow up if people don’t buy right away?
50:54 – A few days ago I followed some directions from the Facebook group to merge some small lists into my main list. If I delete the small lists, Kartra unsubscribes them. Does that go against me in any way?
52:42 – I did not delete those list yet until I checked in with you guys. Then yesterday I was sending out a broadcast for a promotion I had to do, and I’m not sure what happened, but my main list of subscribers took a big hit and decreased a whole lot. It had to have had something to do with my merging the list. Any comments?
53:24 – What is the recommended way to add our Facebook pixel to pages created in Kartra?
57:10 – When I try to upload the code of my pages into my own hosting, the files are too big. Am I doing something wrong?
58:43 – To get some one on one help from you guys, can you do a smidge or do you need to start with $150?
1:02:55 – Can I upload pdf files in Kartra?
1:04:19 – Since every funnel uses so many pages, do you have any tips how to get more funnels done within the 100 pages limit?
1:10:03 – I have three membership products and would like to offer packages of two or three memberships. I plan to price packages of memberships attracts differing levels of discounts. Example, membership 1 plus membership 2 receives a 15% discount and but all 3 memberships receives a 25% discount.. How do you see this best being created?
1:12:14 – Are you people using the paid version of Funnelytics? If so, how are you using Kartra with Funnelytics for tracking as Kartra doesn’t support UTM params?
1:16:10 – Will I then have to create 7 products i.e., 3 products for individual memberships, then 3 products for memberships 1+2 or 1+3 or 2+3 and then another product for all 3 memberships as a single purchase?
1:18:52 – Can you direct me to a training that might explain this – Automations versus multiple products?
1:21:04 – I’m setting up my first membership. What is a quick 3 step method to follow – product first before creating any membership page?
1:29:50 – I’m starting a 14 day challenge. Do you recommend the same advice you offer in terms of putting this in to a membership or an email sequence? Will there be a video every other day as well?
00:58 – How do I copy the code of a section made in Kartra so that I can replicate it in another website?
03:47 – How do I know when you’re not coming to a webinar?
04:42 – We created a sign up form and pasted the Javascript embed code that Kartra provided into our WordPress page of our website but it’s not working on mobile. How do I make it work (i.e. scroll and be visible) on mobile?
07:13 – Can Karta be used to sell physical products and calculate actual USPS shipping costs based on package weights and dimensions? Can Karta sync to Quickbooks?
08:48 – How to create goals for services we don’t take payment for via Kartra?
12:29 – What is the preferred image size for logos?
13:24 – Why do you not add multiple price point options on the calendar, when the payment option pops up?
14:33 – Does Kartra also offer a website or just memberships, funnels etc?
24:14 – How do I set it up as an all access site?
27:50 – A friend has introduced me to Kartra and I would like to copy a form she has created eg. terms and conditions. Can I get that page into my Kartra?
29:32 – Does it make any difference if instead of using “send email” at certain date, I use a wait until certain date and then send the email immediately after that? Would the lead skip over the wait till x date step if it is in the past?
32:27 – How can you use tracking links with a membership – they only appear in products?
34:43 – Is there an option yet to tag a person to receive an email notification when a certain form gets filled out?
40:03 – I don’t have an email list. It asks to upload contacts. Is that something we have to have to begin?
42:37 – Is there a way to save a pop form?
43:48 – I am currently integrating Kartra with WordPress. I have created an opt in header image and I would like to use this for my blogger header on WordPress. How do I add this as my blogger header image on WordPress?
47:34 – What do you recommend for website hosting company / product?
49:32 – How do I request access to Kartranaut training?
50:31 – Can you do a quick demo of setting up the link?
54:34 – What if we don’t want a person receiving notifications to have access to Kartra, so they aren’t an official team member?
55:41 – I have a membership site with three levels. Level One has the first four categories only set up for them to access. It’s the trial to the course. It is supposed to be just the first four categories that they can see. But in my test account you can see two more categories. The access level for the trial is sent just for the first four categories. But it’s showing the first 6 out of 20 categories. How do I make it look nicer?
1:00:26 – Can you please show your membership page? How do you get all your categories on the left with posts under it?
1:02:21 – I try putting the HTML and the Javascript from a Kartra lead form into WordPress but neither one works. Is there something I should do with the form to get it ready for WordPress?
01:15 – If people submit forms, how can I print out what they have submitted?
05:05 – We are connecting a custom domain from GoDaddy account. To set up forwarding, do we have to use the actual custom domain name (www.mydomain.com) or the real Kartra page URL (i.e xxxxxx.karta.com)?
06:34 – I do affiliate marketing. If I embed a vendor’s VSL onto my landing page created in Kartra, what are your thoughts about this approach?
08:28 – I’m having problems getting my email to the default, it says I need to open another Gateway and select it as a default. What should I do?
13:13 – For our Kartra subscription plan, we have a limit on the number of pages. How is this counted? Is it the limit for the number of pages hosted on Kartra servers? What if I create my pages in Kartra but then host them in my own hosting, will those pages count towards that limit?
15:43 – I’m loving the ability to add send out dates to emails in sequences, is there a way to prevent someone from getting an email that is in a date prior to when they join?
16:47 – Is it possible to have several memberships with the same login?
19:04 – I don’t have a product, where do I start?
21:47 – I want to teach online courses based on my books and need landing pages, emails, usual course stuff, CRM, transactional gateway. How does Kartra compare with Ontraport for this function?
24:13 – I keep running into the problem that the sites need the https:// before them which makes it difficult to verbally direct anyone to the site. How do we set up the redirects so that people can go directly to the page?
27:10 – People who have opted into a list can see every list we have. It could become confusing and we should look into consolidating lists. Where do they actually see our lists?
31:39 – I tried to import two different campaigns today from the marketplace (it was a free campaign). I completed all the steps but didn’t get an import code. Is the code emailed to us or should it appear instantly in our account? If it doesn’t appear, is this an issue on the side of the person setting it up or am I doing something wrong? Is there a way to contact the person who is offering the campaign?
33:40 – How do I make my screen look like yours on the left with the Kartra icons smaller? Mine dont even go to the bottom and can’t see integrations or the one below it.
35:05 – I discovered that a recent optin (came from a Facebook campaign) had a red dot and exclamation with the notation “blocked by admin.” What does that mean? I have never seen this tag before on leads.
35:48 – Our company is working on setting up a membership site and are looking for more information on ways to integrate JotForm. How do we have our potential clients register entirely in one JotForm that contains contact/membership info, and payment info, then have a Kartra tag that enrolls them in the membership?
38:05 – Is there a limit to pages?
39:27 – For email integration, is there a limit on how many domains?
40:29 – I’m updating a course 2.0 version for example. Can I add sessions/videos/content as I go if I have members in there already without anyone seeing it till I’m ready?
43:33 – I noticed that Kartra Academy used to be in the dashboard when I login. It’s not there anymore. Is there a specific URL for it?
44:29 – I am trying to set up a Zapier connection and I want to add the date when the lead purchases a product and gets tagged (this is the trigger). Do you know if/what field I could use for the date?
45:40 – How do I choose a different start point for a video rather than use a splash page?
48:40 – What is Concierge and Concierge Appointments? Is this a fee-based add-on service?
49:56 – All the lists in our account that we have created will be visible to the unsubscriber, and not just the lists that the subscribers are subscribed to. Is that correct?
51:08 – I have Kartra pages set up for affiliates promo pages – which includes video etc. My affiliates are asking me to send them suggested emails to send out to their list as well as the pages. Any suggestion on how to do this?
53:26 – Can I have it set up so that all the categories and post show up but show a lock next to it with a date that it is going to be released to them?
56:28 – If we use concierge, is there a way to record the session so that we can re-watch and be able to replicate later?
58:33 – I have two separate emails for my biz on G-suite. How do I add the other one?
1:02:21 – I’m having an issue shrinking my video using Handbrake, it is cutting off images on the video screen. Can you tell me a way to fix this? I noticed that if I save to MOV or MP4 they are 2 different sizes – MOV is 5.01GB and MP4 is 287 MB. Which one is smaller? And is that small enough to upload in Kartra?
1:05:37 – If I upload a video to YouTube and then download it onto my computer and then delete the video on YouTube, will it work?
02:02 – Is there a way to add a download link to a thank you page for registering rather than sending them an email with the file attached?
05:10 – My custom domain has not propagated since I setup it three days ago. What are the common problems to look for?
06:32 – With regards to membership, can I place products to be downloaded as opposed to streamed (video)?
12:24 – How does second level affiliate system work? I want to pay my affiliates 40% and second level deep at 10% for purchased referred by them. Is this what JV is setup for?
16:43 – I always had an eBook as a lead magnet and now I created a membership site that has the free course as a category. Do you think I should continue to use eBook as a magnet or use the first three categories in my membership site as a magnet?
17:48 – Is there a way to pay 2 levels deep?
19:16 – I posted a link on my Facebook page and I can see it on the admin page but the followers cannot see and open the post. What should I do?
20:21 – If I set up a sequence and add leads to it and then decide to add another email to the sequence, how do I make sure that the leads that are already in the sequence get that email?
22:42 – How do I set up a custom domain?
26:00 – I had a lead accidentally mark my email as spam. Is there a way to reinstate her email so that she is subscribed to my list again?
27:14 – Is it possible to create an eBook in Kartra?
28:52 – I notice when we setup Kartra from the start, the url is xxxxxxxx.kartra.com. I have three domains – LZ.com (for my speaking and book stuff), and then I have two company domains. When setting up Kartra, do you recommend using my name or one of my company names to register Kartra or create a unique name for all three?
31:30 – What is the easiest way to merge my lists into one list?
36:53 – I’ve been attempting to set up an auto webinar with Everwebinar and have integrated the API. But, do I need to create an optin page in Kartra first or use the one I’ve created in EverWebinar. What should I do?
41:34 – Can I create a page in my membership site where students can comment and I can answer? How do I do this?
47:27 – I have a few groups of people I want to upload to Kartra i.e., current clients, past clients, prospects from previous CRM. Do you recommend using lists or just tags or both?
50:21 – The Image section in the membership builder asks to upload an image. This is different than in the page builder, where you are taken to an image library of my images, plus the ability to search stock photos. I want images in the membership builder to be like the page builder (access my library + choose Stock). How to do this?
51:45 – At what level do we get single login for multiple memberships? Is it at the portal level? Plus, it appears I can put one membership in multiple portals, is that true? How would that actually look for the person who is a member of that membership? Which portal would they be accessing?
54:48 – Is there a place where I can set up the ability for my client to write notes for themselves inside the membership (course)?
56:27 – I’ve been procrastinating canceling my Aweber because of all the links I have out there to sign up for particular lists, such as blogs & Youtube videos. Any tips on how to work around it in case I miss something and someone puts in a name and email?
58:14 – I have gone through the Kartra Academy and have been helping customers setup their Kartra pages. Where do I find advance Kartra education/training?
1:00:17 – Is there an easy way to sort through leads and find out those that are subject to GDPR?
1:02:18 – What is the best procedure for GDPR when setting up webinars and making sure Kartra is set up properly?
1:03:40 – How important is it to export my member list on a regular basis?
1:05:20 – I would like to offer my members the ability to earn 40% as a first level affiliate and 10% as second level. For example, Jim is a customer that signs up as an affiliate. Jim shares his affiliate link. Bob clicks Jim’s affiliate link and makes $100 purchase through which Jim earns $40. Then, Bob signs up as an affiliate and shares his affiliate link which Jan and makes a $100 purchase giving Bob $40 as affiliate commission and Jim earns $10 from Jan’s purchase. Bob earns $40 from Jan’s purchase Jim earns $10 from Jan’s purchase GOAL: For every $100 in a purchase, affiliates earn total of $50 (split 2 levels deep 40+10) and I keep the remaining $50 (less transaction expenses). How do I set this up?
1:06:26 – I work with my partner in setting him up as a French coach. In creating the forms, I had to use Custom Fields for first name, last name. In testing that form, I notice that my test sign up shows up as anonymous under leads name whereas our imported list looks fine. Is there any way around? There are many automated messages sent by Kartra which show up in English. Is it possible for me to edit some of these Kartra automated interfaces into French?
02:47 – Can I use my Kartra default domain as a regular domain? What are the main differences? If a monthly paying member wants to cancel, is there a way (within the payment options) I could offer him a break for a couple of months or so, as a way to not lose his special price he got from a founding member promotion? How about a process of offering different options before he cancels?
06:06 – Is there a way to reset a membership users progress back to zero after completing the course? Can he do it by himself?
09:06 – How do I find my url? Can I use an email like Google for auto responder?
10:27 – How do I optimize the information box that appears on Facebook when a user is trying to share his badge when completing a course?
12:11 – Is there a way to add someone else’s funnel to your account?
13:01 – Do I need to use WordPress or can I use Squarespace which is what I have already started?
15:08 – I read that I can’t use G-Suite and must use a SMPT or Kartra email. Is this true?
22:58 – I want to use Facebook Live, via Frank Kern’s new offering, to drive viewers to a simple landing page domain and do a simple video pushing viewers to an order form then upsells. Is Kartra the right platform for that? Should I just hire someone? Where do I find Kartra 101 on the site? Can you give me a little Kartra beginners tour as I just signed up today and can’t find a beginners tour yet?
25:35 – Can you help with 404 error page in domain setting?
27:12 – How do I do booking of both individual sessions and packages? How do I connect that to your email sign up & automated email sequence services? I tried to create my own page, but the image I uploaded got cropped so it did not fully appear after uploading. What should I do?
33:01 – Can you go over on how to set up a registration for a WebinarJam webinar going through Kartra so we can add names to our database?
38:53.- Do you need a separate web page vs building Kartra pages?
40:30 – Is there SEO on custom domains (sub domains)?
41:45 – I’m planning on using Kartra with 3 custom domains. Can I use Kartra to develop full websites or do you currently recommend using WordPress or Wix?
42:45 – Under each new section I create within my pages, how do I remove or delete any blank “drag and drop a component”?
45:25 – My website does not work unless the end user types “www” prior to my page. Can you help?
47:14 – Do you recommend creating a membership site for each individual products we promote and/or create?
52:35 – What are the dynamic capabilities of forms?
1:05:29 – Can I have my Squarespace designer finish my website, and then can I attach that to Kartra? How would I do that?
1:06:33 – The membership site is the actual website or is that when you have customers sign up for some kind of membership?
1:07:47 – I just set up 3 different sequences using dates for the next year and I want to make sure that if people are added after the earlier emails have passed, they will still get the next ones that haven’t passed. Also in my sequences, some people do not receive all the emails. I have tagged the people and the emails but how do I make sure that if someone isn’t tagged to get an email they will just skip over that one and go to the next?
1:08:48 – I was trying to do a squeeze page yesterday. The builder said to drag/drop a component but I could never get it to work. Am I missing something?
1:11:45 – I created a form that is supposed to pop out of the right side like within Kartra if embedding into WordPress. Should I put this in right sidebar widget?
1:12:12 – On the page builder, I’m trying to select something that is hidden behind something else. When trying to select the thing behind the one in front, it only selects the one in front. How do I select something one layer deeper?
1:14:08 – What is with the GDPR and Europe?
1:16:45 – What size images does Kartra require?
1:17:49 – Is there a way to show all my courses in Kartra – courses that the client has access to are shown but the courses that they have not bought are grayed out but they can see them and even click to be added to the waitlist form?
1:22:15 – My timer closes my sequence immediately the moment people optin. What should I do?
1:25:27 – How do I get those portal course images to work?
1:26:38 – Where do I find templates?
1:27:54 – Is there a content website template builder that can help us layout what we need to put in our pages?
1:30:24 – I am uploading a list to Kartra and there are 40 leads that are already exists. Its asking me if I want the current leads updated. I understand if there is different information in a specific field, it will update to what is in the csv but will everything else still remain, eg all the tags/lists/ notes etc.?
1:36:33 – Is there a way to see before I upload which leads are duplicates?
1:38:09 – I put my YouTube video on autoplay but it doesn’t on my Kartra page. Why is that?
1:39:23 – I need to set up a section to hide on a certain day and a different section to appear. Can you suggest a way to do this. Can I do this just for one section?
1:41:43 – If I use one of the templates, is it possible to change the image?
1:43:00 – How do I add email in multiform step?
1:51:55 – I am going to be selling videos. To start with, I have 4 videos that people can buy individually or they can buy all 4. What do you suggest as the best delivery method? Do I need to do one membership level for each section and then a new membership for the bundle of 4 since you can only have 4 levels?
1:56:59 – How do I set the redirect of the page based on the date (without having the timer show)?
1:58:39 – Is there any way to close a product after x number of sales ?
01:03 – Is Kartra really suitable for physical products? Where do I upload eBooks within Kartra? How do I import a campaign?
11:09 – I added a video background to a section but I could not remove it from the section afterwards. How do I deselect a video?
16:56 – How do I protect an individual page, preferably with a tag ended up putting this page via paste into the membership content? Can I do it as a lone page? Can the page be listed in my side bar with the video listings as one of the items?
20:49 – How do I build in Kartra into existing WordPress pages or html pages on our websites hosted elsewhere?
25:24 – Which automation do I go to, to tag someone based on a form radio button choice?
30:16 – Do the files have to be in the membership? If they are in one membership, can I give them away as a separate item?
32:53 – Does Kartra have a training on sequences?
39:08 – Can you walk us through the process of setting up tracking codes, and explain when and why we would use them?
47:26 – I’ve got everything connected, testing works for payments in the back end but when I go to do a $1 payment now that I’m live, I get this message from PayPal “We are sorry things don’t appear to be working at the moment.” Do you know why that is or what I’m to do about it?
49:24 – How do I change the home page?
52:12 – When I upload a video asset on a $99 plan and a customer buys my products, how is the bandwidth measure?
59:34 – What is the link to get to those Launch videos?
1:01:56 – How do we use a YouTube video and not have the other videos offered at the end of the video so people stay on the site, and not get distracted by other YouTube videos?
03:25 – I want to move over another domain of mine to Kartra. It was with my old site host Solo Build It and they have released it to me at Tucows; all they need at their end are the two Kartra name servers, namely Primary and Secondary. How do I get this info from Kartra to provide to Tucows? I also want to move the nickname from my domain. How much will that interfere with the current nickname and the two sites I already have at Kartra namely nomoreplugins.com and anewsoberyou.com? Will it confuse/mess up Kartra?
05:57 – Is there a way to select none after you have added an image to a background in a section, and then change your mind (about having an image there)?
08:21 – Can you block out as unavailable an hour lunch, say, noon to 1 pm? Also, the available dates are hard to configure if you were, say, off 1 week of a particular month for a vacay?
09:39 – In the affiliates section, there’s a distinction between JV Partners and Affiliates. What is the main difference between the two and is it possible to market to them separately?
11:23 – I uploaded YouTube videos to Kartra and they don’t work. They appear and stay frozen. How to correct this? The videos uploaded into the Kartra platform work, but they leave a black frame because they appear smaller. I want them in full frame. How do I do this?
13:06 – How do I create an email sequence triggered by an optin button? What is the difference between automations and sequences?
18:15 – How do I do the text link anchor to a word in the same page?
20:25 – Where do new affiliates go when they sign up for your program? Is there a way to edit what they see or the information they’re sent?
27:20 – I have some pages on Kartra that I need to embed into an existing WordPress site. How do I do this?
39:27 – Is there any way to do installment payments on specific dates?
41:16 – Is it possible to use just a section on WordPress page such as paste code into an area?
43:00 – What is the best way to test automations and sequences? I used an alias email address and then erased the data to test tagging and sequence subscriptions but seem to be getting some strange results. Anything that I should be aware of?
45:08 – I’ve got products with a percentage commission but I’ve also turned on “affiliate on opt-in”. Does this mean I can give affiliates the one link to the opt-in page and they’ll simply get commission for resulting products that come after the opt-in?
48:35 – I want to use BAM by having an opt in form on my home page where people can self identify as needed one of four services. I will set that form so that each choice gives a unique tag. Then I want to have different testimonial sections to show for each of the four tags. What if people go into the opt in for and choose a second one and get two tags? Will they see two testimonial sections then?
54:47 – Is there a way to send a notification to a team member if someone gets a tag?
56:40 – I want to have an opt-in form that I can put on a WordPress site. How do I do this?
59:36 – Is there a way to set up a 1-on-1 coaching call that I offer to be set up in such a way as to have a one or two business day space that would be required to take place in order for me to have time to prepare for the coaching call. This way, a person can’t purchase that item and then expect to receive that service on the same day that they purchased it? I would also like to limit the ability to have only 1 of those kinds of coaching calls per business day at this point. Is there a way to do that in the calendar?
1:02:07 – Can I add the spinning wheel from Kartra (or similar) to my site as a page with some text and those spinning wheels for several seconds before going to the next page?
1:06:06 – How do I add other inputs to a form? How do I add a form to Wufoo?
1:10:07 – How do I configure the options that trigger the CDS in the Quick Launch Funnel?
1:16:29 – When a lead clicks the unsubscribe link in the footer section of the email, is the lead actually unsubscribed from my Kartra account and cannot be contacted by me or does he have to do something else to be completely unsubscribed from me?
1:19:08 – If I push out one date in an installment plan, does it push out all the dates or do I need to do each one individually?
1:19:32 – I have exported a list from my autoresponder and I have tags in that CSV file but I am looking for help on importing leads with tags. How to keep my tags intact upon import? Will this incoming info create tags for me? All I see in the Docs is: “On the next screen, if you choose to add tags, those tags will be applied to these leads”. Do I have to break these into 8-9 imports manually?
1:21:11 – What can I do with all three system?
1:23:41 – How do I remove test users?
1:27:23 – If I set up an installment plan, the client cannot cancel it but I can cancel it. Is that correct?
1:29:47 – I would like a certain team member to get a notification when someone is added to a specific list. Is this possible?
1:32:00 – I want to sell once per month webinars using Calendar and for most of the year there are 4 weeks apart. But in December it is a different day. Is there a way to set it up so that I can choose the dates individually rather than only having the option of every four weeks? How would I set this up if I want people to have an option of either buying all 12 webinars or buying each one individually?
1:36:58 – If I upload a list with tags and if the lead already exists, will the tag be added to the existing lead or will the lead just be ignored?
1:38:54 – How long does it take a lead page to load? Facebook has started charging more for uploading pages that take longer than 2 second. What is the right size for a graphic?
1:43:27 – Can I use ImageOptIm with the free images that are available on Kartra? What size of text? What do you use to crop an image?
1:48:45 – If I have 2 calendars – one for live events and one for a series, can I have multiple different calendars and use one for each of 3 levels?
1:51:17 – Can you demonstrate the calendar?
1:53:55 – Do you guys recommend using JPEG or PNG file format for images?
1:55:27 – Is there a way for someone to buy more than one session at a time or do they need to check out for each session? Can I make bundles and have people choose the classes they want?
1:57:49 – How do I set a deadline sequence?
2:01:55 – How do I control people’s access to the free calendar so you know that they only have what they paid for?
03:32 – What happens to the links of all the pages if I remove my custom domain to replace it with another? Do they get back to the default links automatically?
14:13 – Let’s say you opt in to my launch on my opt-in page one that has a timer. Then you have 5 days before the launch ends and my launch has a different page for every day. How do I install the timer into each of the 5 succeeding pages so that only the first opt-in is the starting time for all the succeeding pages instead of the timer starting on each separate page? How do I set up the timer on opt-in page and then install it on a succeeding page?
08:46 – In Broadcasts, I want to add a video from Vimeo rather than uploading it to Kartra but the software will not recognize any Vimeo image in the broadcast when doing so. Is there a way to change that? How do I select a still/image that you want when adding a video?
12:55 – Does our email deliverability is affected if we add attachments to files or is it better to have a link to a download (like an e-Book), in the email itself? What’s the best way to host the downloadable file?
14:22 – What does pause the current flow vs do not pause the current flow actually do? Why would you pause the following chain reaction flow? Can you give examples of when and why you would use the pause and do not pause actions?
15:29 – How much functionality will a WordPress page have from Kartra when you use the html code generated by a Kartra page? What are the things that are not going to work?
18:03 – What is the process of getting an affiliate to promote my opt-in page, but get paid based on purchased that happen after the visitors have opted in?
21:32 – Can Kartra replace Aweber and different membership programs?
23:13 – How do I use columns vs components mode?
27:01 – When I use Kartra pre-built templates, is there a way to know preferred image etc sizes/dimensions? How would I know what is the preferred size of the logo?
28:16 – What are your thoughts on having a fee course be dripped weekly content?
30:00 – I want to install something that looks like a processing bar so that when a person clicks on a button, a processing bar appears that looks like the website is processing information for several seconds, and then goes to the link page so that the customer thinks the website is processing his entered info. How do I install that in Kartra?
31:29 – I’m not able to get a preview of my course. I get a notice saying “it looks like this asset configuration is incomplete or it has been deleted altogether”. What should I do?
33:45 – Are we notified when a person schedules an appointment through our Kartra Calendar? Do we receive a reminder of the upcoming scheduled appointment as well?
38:26 – In the Kartra affiliate, do the referrer stick to the last referrer even in installments/recurring payment? What if they clicked to another affiliate link while under recurring payments?
40:29 – What happens if you unpause the sequence? Once we unpause the sequence say next week, will it resume the sequence and still send email or stop it because it’s now more than one day later?
43:32 – Regarding sequences, does the complete block mean that the lead is also unsubscribed to that sequence or should I explicitly create an automation unsubscribed to sequence just before I place the complete block?
49:45 – I have WordPress on my domain. I’m thinking of adding several Kartra made pages to that domain, just as html and separate from that WordPress. Is that a good idea to do it this way?
51:14 – I am currently using Zapier to transfer leads from Mobiniti to Kartra. I can’t upload leads to Kartra if leads is existing but I need to add tag to the leads. Is there any other way to tag the leads?
53:11 – If I have different products, do I create more than one pixel or only one?
55:22 – Is there a way so each module has to be completed in sequence before going onto the next module?
56:58 – I have a membership set up with the contents and a form page I modified to be a simple sales letter. How do I set it up for the user?
59:27 – How do I remove in my emails the list of subscriptions that the user can click to unsubscribe?
1:02:26 – How do I remove the Karta logo in my emails in the footer?
1:05:36 – If you have more than one link in an email, does Kartra only track clicks for all fo them?
1:06:16 – I’m unable to login using my account login and it did not recognize my email when I selected forgot password. Is the Kartranaut Training site a charged account?
1:09:09 – How do you deal with if someone takes themselves off a list that is to do with a paid program?
1:10:41 – I just noticed that I can’t get the pop up to edit anymore. Is that normal?
03:58 – How do I replace Zaxaa with Kartra? My Zaxaa subscribers are paying through PayPal Standard payments. I have the subscription ID for each of them. Is there a way to recreate their subscription purchase through Kartra without their involvement and attach it to their existing subscription ID?
06:20 – I did an edit to my (old) eBook/product. Does this mean I have to completely recreate the eBook for sale again? If I can’t do that, do I have to pause the current product in order to rename it, so I can then re-create the product so as to use the same filename as the old one so the new file can be delivered?
08:09 – How do you create an automated delete leads from a list? My free eBook optin form has a True and False in the sequence. How do I make sure only those who don’t mind getting emails can get a coupon/email? If I add to the sequences stating rules as “only send to those on the true list”, would that mean that I’m safe from the system not sending to those on the false list?
12:07 – If I use my homepage on my website, can I add a WordPress blog to the website and navigation as well?
14:40 – Can I change my custom domain in the starter plan? What do I need to know about this?
18:23 – What are the differences between WordPress and Katra in this regard?
21:54 – I have two test users for my membership area. One of them completed 100% of the course. And as soon as he did, the progress bar disappeared. Is it supposed to do that?
25:36 – How can I completely remove a Done For You campaign, including the red percentage tab on the right of the screen? I just tried to log in to Kartranaut with my Kartra credentials, and it says invalid login. Do I need different credentials?
28:39 – Isn’t it best to keep my blog as WordPress on my website rather than a Kartra blog because the WordPress will always remain mine whereas the Kartra blog will disappear if I leave Kartra?
35:24 – Can I delete some of the pages and their names that appear now in the navigation?
36:28 – My testing option isn’t working. Am I doing something wrong in testing my opt in page?
37:36 – Does Kartra have the ability to automatically segregate Kartra transactional email versus broadcast email and run all Transactional through Kartra and all bulk sending through an integrated provider? If not automatically, is it possible manually?
42:54 – How do I insert timer underneath the video in the template? How to program the timer so it begins as soon as I visit the page?
48:44 – How to go in and add an email after purchase to remind people of upcoming credit card charges?
50:50 – Do I just need to connect SendMail or other email provider and all non-transactional email will go through the non-Kartra email provider? When using an integrated mail provider, does Kartra know our stats – bounces, complaints, deliverability and show analytics to us for the integrated provider?
52:26 – I’m trying to create a product package that includes access to multiple membership areas, but when creating the product, it’s only letting me select one single membership. How can I fix this?
57:25 – If I have three videos on my page, can I track whether person views all three videos or stops after video one? Can I segment my messages and attach a different sequence to each situation? Where do I do that?
1:00:57 – In the membership portal, when I hit the link that says not a member, it just redirects to my home page. Where do I choose where this button sends the potential customer?
1:02:52 – Can I segment and assign a different email sequence according to whether someone clicks on the link in an email?
1:06:46 – When I opt in, how do I deliver a map and how do I pop up an immediate success webpage? At the end of my video, I invite participants to set up a strategy session with me. How do I connect that to Kartra Calendar? Do I need a second button? There are 3 video tabs. Does the tab activate the big video screen? Do I need to have three separate pages programmed for each of the three videos?
1:15:12 – I created a Done For You simple list builder funnel in English, cloned the campaign to create a Spanish version. None of the assets, sequences etc duplicated and all I see is the new funnel image pointing to the same assets of the English version. What should I do?
1:16:54 – I cloned a Kartra checkout page and don’t see how to change the pricing and payment plan on the page. Is this possible or do I have to start from scratch?
1:20:54 – In Florida, we have state and county sales tax, shipping a physical product to Miami adds a 1% county tax to the state tax 6%. Kartra only offers a global state sales tax setting. This will force us to checkout outside of Kartra via Shopify. Anything you can suggest to manage this all within Kartra’s checkout?
1:23:44 – I host my domain and my email with a provider. Is it possible to use the email address in Kartra?
1:26:23 – My task completion tabs on the right hand side of my screen are no longer showing for funnels that have not yet completed. Is this a setting that I turned off by mistake?
1:20:23 – I have a custom domain X but I have another domain Y, can I redirect that (different URL) to my Kartra custom domain or is that not doable or ilegal?
1:32:05 – How to create a backup?
1:34:03 – Can I save a PDF in Kartra assets to use as a lead magnet instead of having to get a AWS link?
1:36:00 – I want to use Done For You List builder, how do I add a step?
1:37:10 – It is not a problem to send emails with any email address but how to receive to the same address to use Kartra properly?
1:38:16 – Is there any chance of creating more than 4 access? I need 5 access levels for the courses I am providing. How do I do that?
1:41:42 – Can you please explain how to use one-time and all the recurring options? If I have a one time price and a subscription price, can I choose the price option I want in any given funnel?
1:43:39 – Is it fine to just start broadcasting manually and come back to the automations once I have a series of emails?
1:46:30 – We have a yoga education course that has a drip feature with 26 modules – one module for every one of the 26 postures in the series. Each posture module has 5 lessons related to the posture. The members are to get 1 module/ posture per week and all 5 lessons are unlocked that week. I have had several members tell me they are getting the same notification email 3 times, then 5 times. The majority of the people only get it once. What should I do?
1:50:12 – Does downloading a file work in email too?
1:52:19 – Where are the global contact us and terms, etc. stored? Is there a page for standard page content?
1:55:15 – I’m looking at adding to list building Done For You campaign a calendar option for a free session. Will it come from a new page added?
02:13 – We were advised by support that the best way to deliver our subscription daily video content was via a page with some javascript attached, which will replace the video daily. What kind of security feature is there for this page so that customers can’t just pass the link on to others who haven’t purchased it?
07:56 – I currently have two membership sites and wanted them both to appear in the same window. I went to the green button to add a portal and all that did was create two separate portals. How to have both of my memberships show up in one portal?
13:57 – I would like to send a broadcast email to abandoned carts with a dollar-off coupon on my currently priced $6.95 eBook. How do I enter the $1.00 off in the right place? What to add in the last entry box/field in the create a coupon area (ie $1.00 or $5.95)? Would the final price of $6.95 with 25% off be $5.21? If so, how do I enter that amount or should I just create a new duplicate product page with the eBook at $5.95 and have a link in the email to that new (reduced price) product page (meaning no coupon)?
21:40 – How do I find out my Kartra web address?
22:37 – How do I set the timer in sending out a broadcast or using it?
30:45 – I’ve been selling a printed course for $497 for 20 years. I’m not putting it into a membership site. I want to do it as a drip course since I don’t have it all done yet. Is it best to charge the whole amount up front or so much per month? It will take them about three months to go through the drip course. Should it cost less since it is online or the same price?
45:56 – Do you do one of these webinars a week or more and at the same time every week?
47:14 – How do you test if installments are set for monthly?
50:26 – I want to create a campaign and use my mail URL. I was told that if I redirect to a Kartra page, I’ll receive 404 errors on the existing pages. What do you recommend if I just want to replace my website with a Kartra campaign?
52:48 – Is it better to do 5 – 10 minute video to cover a subject or do one longer one?
00:52 – I’m setting up my Kartra account as an LMS.I have a bump product on the checkout page. If they buy the bump product, do I need a unique membership page for the bundle or will their access credentials give them access to both courses? How do you set up different membership levels, gold, silver, etc.?
07:05 – Can I make a Kartra page private (for my use only)?
08:47 – Where do I see all the details of the different Kartra plans?
09:44 – In WordPress there are several YouTube plugins with which you can add a YouTube subscribe button right on the page, video galleries, video sliders, etc. What is the closest to this we can do with Kartra?
13:36 – How do I integrate a squeeze page (opt in page) into a WordPress site?
15:53 – What steps do I take to fully engage SEO?
17:48 – How do I delegate certain roles in Kartra, like adding leads or edit membership content?
22:16 – Is there a way to create simple quizzes in Kartra? What is the alternative method to do the same?
28:21 – What is the best practice for importing leads generated by a Facebook lead generation campaign in which the leads are collected by Facebook itself? I’m batch importing them afterwards. Is there something I need to know about this?
34:53 – If you have your own affiliate program, can an affiliate send traffic through a sequence such as a download/opt-in page that eventually leads to a sales page, or do they have to send the traffic directly to the sales page?
40:28 – How do I filter the group of leads that hasn’t opened any of my emails of a sequence or in general?
45:53 – How do I dispense a unique code to a buyer when they purchase a product so each new buyer gets the next code from a large list of codes that we provide the user then subsequently use to register on an app?
1:07:23 – Is it possible to have someone log in to one single membership area and access all of the courses they’ve bought in one place?
1:13:54 – How do I have an order now button appear after a certain time of a video has been watched?
1:16:39 – I have an eBook being delivered (by Kartra in an email) and I have no idea how to tag track a link within that email, i.e., to see if they downloaded the ebook from that link in that email. Does it need an automation to make that work?
1:19:17 – How do I change my password in my profile?
1:20:05 – What components and connections are required for my complete membership site be the product within the Done For You Quick Product Launch Campaign? How do I remove the upsell part of the Done For You Quick Product Launch Campaign funnel as I do not have an upsell?
1:22:47 – Google Search console requires verification. How do we do that?
1:26:32 – Where do I edit the form block wording?
1:27:10 – If I use Oxygen to build my website, can I still use Kartra to add squeeze pages etc to that website?
1:28:58 – Is there a limit on how many outside domain names one can use with Kartra?
1:30:29 – I am currently working on a page that takes 20 minutes to load ready to edit. What’s going on?
1:34:00 – I want to be able to pay people $50 referral fee but they are low tech so I don’t want them to have to sign up for an affiliate program. I want to just give each person their own link. Can you suggest a way to do this?
1:47:38 – Do you recommend I send a broadcast to my list first to warm up my list? Does Kartra have some training on this in the academy?
1:49:20 – If someone doesn’t have access to a course, can I send them to a wait list instead of a sales page?
1:52:44 – How do I have a splash screen to avoid the page builder downloading the whole video. How do I specify the splash screen for YouTube/Vimeo/Kartra videos?
02:40 – How do I connect products to memberships? Can you explain the relationship between product and membership to content?
06:21 – How do I set up my first landing page and sales page?
19:57 – Can you do a quick overview on free products as it needs to be done via pages and automation?
23:05 – I have built a form already, how do I send people to just the form (as this one appears as part of a video page). Do I need to make a page? How do I pull it in?
26:41 – Can I use PayPal and Stripe on the same form?
30:04 – Can you do source tracking when the lead comes from on an opt in form?
35:20 – When adding team members and roles, I noticed that we can’t add email address that are already part of the leads. Can we add members/leads as team members?
39:56 – Will Stripe take low volume to start?
41:07 – What is the lead time for booking concierge?
42:30 – When using PayPal for recurring payment instalments, the member suddenly stopped paying for the second payment. Is the membership automatically disabled?
47:58 – How do I bring up a squeeze page?
49:16 – I’m doing a membership course and want to drip out the content. Some people will get a portion of the course for free as a trial, some will get the balance of one course and some will get two courses on the same membership site. Is it possible to drip the content out to all the different people depending on what course they purchased?
54:16 – Is there a way to setup the new schedule system as a goal?
56:04 – On a landing page or sales page, I will have four different items or parts of a course for sale – Trial, Commodities course, Options Course, Both course, and then both course with a mentors package. Would you put all four on the sales page in columns or would you put an enroll now button that takes them to another page where it is broken down?
1:00:46 – I tried to set up a calendar, filled in all the fields, but could not get the save button to become available. What should I do?
1:02:33 – Where do I change what is shown in the tab, i.e., now I see Kartra weekly Q&A in the tab? How could we change that?
1:06:13 – If I build all the pages myself in Kartra and more or less mirror my existing home site, how do I set up levels like trial, silver, gold and diamond? What content does each “level” get.
1:09:17 – If I add 2 separate calendars, do they talk to each other if the member added is the same team member? How do I make sure I’m not double booked? Is it only possible in one calendar with two classes?
1:11:48 – Is there an average course length? If mine was printed it would be about 1,000 pages with close to 100 videos (20 Hours). Should I break it down into more courses?
1:13:41 – I have two printed courses now. Commodities course is $497 and options course is $397.00. Should I price them the same, less or more online in Kartra?
1:16:11 – Where do I find the replay of this webinar?
1:18:32 – Is single opt-in GDPR compliant?
1:21:04 – Should I continue to write and have courses in Thinkific or should I continue to put them in Kartra membership site for now?
1:23:55 – Other than passively waiting for someone to visit the marketplace, what are the plans to actively expose other Kartrites to the opportunities? A Marketplace survives on Traffic. Since the location is already nicely handled, can people be presented with the ability to sign up for a “these are new marketplace offerings newsletter”?
1:25:21 – How do I change my background stretching the background color?
02:20 – Does Kartra automatically show GDPR compliance box to European visitors?
03:35 – Is there a way to delay any charges to a credit card in an upsell sequence that I need to delay for 30 or 60 days?
06:15 – In the log of a lead, it says he tried to visit a page and got a 404 Error Page. Is there a way to know what page was it that he tried to visit?
13:42 – If I changed some pages URLs and had the previous links on an email sequence, is there a way to redirect all traffic from a previous link to a new one, without having to create another Kartra page with the previous link and having it redirected from there?
16:22 – I’m an attorney that will eventually have an ebook, but how can Karta help me with scheduling after a video?
17:52 – How can I change a page social share buttons text to Spanish?
20:55 – Is there a way I can filter my leads by country (or any other field from his profile)?
22:52 – Is there any plan to increase the limit of emails per month in Kartra?
24:46 – How do I use Kartra to connect to my YouTube educational videos to have pnc’s click to my Acuity scheduling app?
26:11 – Is it possible to put our logo in the affiliate dashboard? Is it possible to add a tools tab for training materials that our affiliates can access? Does Kartra have an auto pay feature that integrate with PayPal?
29:26 – Is there a way to scrub through the Q&A replays?
33:06 – If I set up a product that has an initial amount and then installment amount later, how do I later go in and manually change the installment dates to make them for an individual basis and not for all purchasers?
34:18 – Where do I see the answers to my forms (which included text fields as well) and how do I retrieve them?
37:27 – I connected to Braintree but I don’t see Apple pay coming up as an option when I test. What to do?
38:10 – If someone spends $397 and I do an upsell of $200 that I want to start in 60 days (not a subscription), how do I do that?
40:10 – Are videos for automated webinars hosted by Kartra or by WebinarJam?
42:55 – I very often have two, three or four tabs open, with forms, pages, memberships, maybe a second page. I keep posting on Trello feature requests to use the space under the Kartra logo but above my products of the left column – to display the title of page, form, etc., so we can tell what that tab has opened. Once you are past the very first step, you have no idea where you are. What is the work around?
46:39 – Does Kartra have an affiliate marketplace like Clickfunnels & Builderall?
48:00 – I will be hosting a one hour live weekly career coaching session for free. Is there a way to have the video transcribed to use in blog posts?
49:18 – Why couldn’t I do a list search and enter Mexico to capture anyone who’s country is recorded as Mexico?
50:00 – I’m creating my first email sequence funnel from scratch and I figured out how to add the countdown timer into my emails. I selected a fixed date and time. Also, I’m sending out 5 emails over 6 days. If someone doesn’t check their emails for a few days and gets the first email say two days after the sequence starts, do they still get the same countdown on the timer?
57:40 – How many contacts can I have?
59:46 – How do I set up an email reminder that someone filled in the form or do I need to check my leads every day?
1:03:18 – Is there a way for Amazon S3 to be played on Kartra like putting in a Vimeo url or YouTube?
1:05:32 – Where do I go for page building one-on-one training?
1:09:17 – Are there any better video players to use with Kartra?
1:10:55 – Where to find the next billing date to change it? Do I need click on the on details button in transactions?
1:18:40 – What is the difference between Kartrarian vs Kartranaut?
1:20:56 – Can I log into Kartra Academy from my dashboard log in?
1:24:06 – For list building, how do I allow someone to download a lead magnet after opting in providing their email address until the lead magnet building page is published?
1:34:25 – Where do I find the training on how to get started?
1:38:20 – A while back you mentioned something about getting a special Gmail account email. What do you mean by that?
01:17 – How do I make it so that the files that are uploaded to the membership area cannot be downloaded when the link is clicked? Do you have suggestions on how do I have my nephew in there creating broadcasts, pages, etc and minimize or eliminate the risk of him screwing something up? Is it possible to create something like a back-up in case something goes wrong?
07:34 – I have 9 different courses in my portal. When someone buys one of them, they get the login for that particular membership area and all is fine. But I also have a coaching offer where they get access to 3 different memberships in the portal. However, my portal doesn’t show up for them to move between courses. How do I set it up so they can click on say the home button to see the entire portal so that they can access their other courses and/or purchase one of the other memberships they don’t currently have access to?
10:29 – If I want to give a product for free,what do I need to do?
15:01 – After two days of good sales with no issues, the buyers started contacting me saying that they weren’t getting their product, which I’m delivering via email through my communication sequence. I didn’t do anything to that sequence once it was tested and working. I couldn’t figure it out and ultimately created another sequence. What should I do?
19:23 – How do I share a funnel? Does the person need to set up a 14 day trial first, then we give them the share code?
25:14 – Is there a long form sales letter in the Done For You campaign I can clone for my products? Where do I find it? Do you know any place where I can find out how to create great slides for training videos?
28:23 – I’m using Authorize.net with the express checkout option. Could this be the reason some are contacting me saying their credit cards are not being accepted? Could this be because of the billing info that credit card companies are denying the transaction?
30:44 – Is there a diagram creation tool in Kartra?
34:49 – Is there a way to restrict field input?
38:05 – In the sequence builder, how do I save my work on the email itself? Would the Kartra training program be available for the Kartra users?
44:52 – I am thinking about Kartra and WebinarJam to run my career coaching program and membership site. Do I need a LMS to make this all work?
48:18 – When lead enters their information, I ask for their state and then tag them both as a will request lead and also the specific State lead. How to get this done in Kartra?
55:25 – When viewing my leads I see to the right of each lead three columns – lists, sequences, tags. Could you explain what that is telling me?
55:59 – Do I need WebinarJam, EverWebinar and Kartra?
1:00:55 – Can you create a free product in Kartra? For creating a live event using the calendar in Kartra, is there a way to keep the register button at the bottom?
1:02:22 – Are there videos that affiliates can use to sell Kartra?
1:04:26 – Where is the info on the help hours?
04:25 – How do I operate a help desk using Kartra with multiple departments and different people needing to handle different support requests? How do I redirect questions to other people who would need to answer the question?
17:49 – Can I simply rotate an image in the editor?
18:33 – Is there a way to make our logos bigger and more visible in the courses on the top bar?
20:51 – Is there a way to add a tag to a profile via a button on a thank you page instead of an optin form?
25:18 – I am using a template in Kartra for long sales copy. It has the author section. How long do I need to do this? Is it just a short bio like I have on the back of my book?
27:04 – I just finished my 4 DCM but I haven’t subscribed my list yet. I’m trying to test but everytime I do that and I open the email, click the link I see the sales page for half a second and then it goes straight to the too late page – expired page. I wanted to test all 4 emails in one day. What else do I have to change?
40:45 – Is there a way to show the live chat option on the website to my visitors only when an agent is live and available?
48:19 – Can I do a dropdown list to pick the state?
52:46 – I have a small list of subscribers that purchased from me. Do I have to tag them individually or when I upload I can add a category with the tags I want on that group or do you have other ideas on how to address this?
53:52 – I was creating a legal page and came across columns for the first time. I tried to add a one column but it would not save it. I have a Word document of legal info which I need to drop into the page. How do I do that?
58:37 – Can you walk through the Calendar feature?
1:00:58 – About Bucket.io integration with Kartra, do I actually need Bucket.io as it is $100/month?
1:03:39 – Can you talk me through analytics for the pages?
1:09:42 – How do I change the pop feature for the portfolio sections?
1:18:11 – What would be a best practice to move leads from an opt-in form to a weekly newsletter? I added them manually to a newsletter list after they get my freebie. Is there a better way?
1:19:24 – What are you using to highlight and circle things on your page?
1:21:06 – I am moving a sales page over from Clickfunnels to Kartra. Any tips?
1:24:36 – I signed up to be an affiliate for Kartra. What are the best practices or advice you can give me to be a great affiliate?
1:27:14 – Is there a way to globally change the currency symbol for one’s country?
1:30:28 – Do we have to submit our pages in Kartra to Google for SEO or is that automatically done through the settings option in the page?
1:35:22 – What analytics are available for sequences/emails in sequences?
1:39:08 – If I sell in more than one market for example, Australia, USA, Canada, United Kingdom etc., how do I price my products to suit the currency of those countries from my single Kartra account?
1:40:03 – We chose the one year starter package. Since we currently had other obligations to pay, we are not in a place to pay the yearly package now. We tried to downgrade on one month package (and later upgrade it on a 2-year package) but it is not possible to do so. If I cancel the subscription we will lose all our data and work, and if I don’t do anything there will be not enough funds on the account to cover the package price. How do I solve this?
1:42:24 – Can you explain an email sub-sequence?
1:44:44 – If I price at $297 for AU market and same price for US or CA market, will I still be paid AU $297 and converted to local currency equivalent for US or CA markets?
1:47:38 – I’m trying to make sure the client has completed certain steps, similar to you guys telling me in Kartra that I am 100% complete. How do I expose the lead score to the lead?
1:53:20 – In regards to goals on the conversion, how do I know what exactly the goals were that were achieved?
01:35 – How do I add video in the background in the page builder?
05:15 – What is dunning?
10:14 – I want to have a landing page up until a certain date and then have a different landing page put up when that day passes. Is there a way to do this?
23:11 – When I try to build a sales page, it says that I have to have a product set up. When I go to set up a product, it says I have to set up a membership site. When I go to build a membership site, it says that I need to have a sales page to link to. It’s like a circular reference. What should I do?
25:40 – Do I have to update my URLs or can I just continue to have it redirect (page one is early bird price page two is regular price for one week then product is done?)
26:56 – After various testing, it seems that every countdown timer is connected to each other. If the lead has already seen a countdown run out before, they are automatically being redirected to the offer-expired page for the new one. How can I reset the expired timer for the lead so I can make a second offer to him? How can I separate the counting down of different countdown timers, so the first offer can remain expired and the second can start?
33:00 – Can the video background only be used with Kartra videos? If I set it to loop, will it be consuming data over and over again or just the first time when it initially loads? What things can I split test in Kartra? How can I split test two versions of a landing page with the same source link?
39:12 – How often will we get new templates or purchase them or what other ways do you get inspiration to make your own templates?
41:16 – Do we have access to those funnelytics funnels?
43:35 – I’m creating a new campaign and then duplicating them multiple times. Each new one needs updates to the page. What do you suggest is the best to keep the track of all the changes that I need to make for each campaign?
47:54 – Where do I find the video of “keep videos from being downloaded”?
50:00 – When I integrated Stripe, they said that I was a “high risk for chargebacks” client and disconnected me. Is this something to worry about or should I just connect to another payment processor and move on with my life?
52:25 – What are your thoughts on showing controls on videos?
02:05 – When a timer gets activated after a page visit, how do I make that same timer deadline follow the lead around in emails, other pages, etc? Do I have to use the same timer or does any timer I put anywhere will have the same deadline as the first one for that same lead?
05:56 – I’ve created my 66-day bootcamp which is a one-time fee. It is drip-fed from day 1 to day 66. I need the bootcampers to move over to my mentoring membership site (to be created) which will be available for a small monthly fee. My bootcamp is about sobriety and the monthly mentoring membership will be for a lifetime to keep folk accountable. Do I start the mentoring at day 67? If so, what happens ten years from now on day 3,650? That’s a whole lot of posts being dropped daily. How do I handle a membership site that lasts indefinitely?
08:55 – What is the purpose of creating a new campaign in Kartra and adding all the assets to it? Is it just for having them organized?
13:40 – I stopped getting the test emails from my sequences. I have tried with different addresses and nothing. What happened?
20:06 – I want to send out a broadcast and I want to send it to everybody that are opted in to whole bunch of different tags. How do I get around that?
26:02 – If I made a mistake on a sequence, how do I stop a lead from receiving the rest of the emails when he is in the middle of the sequence already? Is there a way to quickly know how many people are in a certain part of a sequence?
29:00 – If I created the sequence elements out of order, how do I change the blue numbers of the elements at the top left side of them? What does unsubscriptions refer to in an email sequence? I added a group of leads to a sequence today and I have two unsubscriptions from that group, but none of those leads appear in the opens. How could they have unsubscribed without opening the message?
32:06 – I am setting up a membership site. The plan is to provide webinars on WebinarJam. The replays will be available on EverWebinar. Is there a tutorial where I can figure out how to do this with the content being dripped?
34:17 – When a lead fills an optin form for a second time, does it trigger the email sequence again? How do I prevent that from happening?
37:53 – Could I export my email list from Kartra and be able to restore it later with everything it had (notes, tags, log info, etc.)? Is there a way to automatically give X amount of points to a lead who reaches a certain amount of tags?
43:57 – I want to add an automation to an email sequence that says “only send this email if the lead has not purchased”, but I have to put each separate product in and I have 6 and it only lets me add 5 of them. What is the best way to do this?
45:09 – I have an issue with my website when people type it in. Some people can access it and some people can’t. When I use my computer HappyNow.online works in the search bar. When I use my cell phone, I can’t even find it in Google, even when I type the address. I have to type the full https://HappyNow.online to have it work. I set up the SEO exactly as I learned in the last video. What should I do?
48:54 – I’m concerned about day 3650 and having them to scroll down the page fifteen feet to find the daily dripped post. Can I put them in monthly categories or even yearly categories?
53:03 – Is there a way to incentivise opt-ins from affiliates, without having to pay cash for them, until people become paying customers?
56:03 – How can we change the link color in page builder?
59:16 – Why does the warning that I could lose my work every time I go back to dashboard, even after I’ve saved my progress?
1:14:35 – Is WebinarJam (as a product) included with Kartra?
1:14:52 – If I have certain brand colors, how do I ensure the colors are accurate when I can’t use the HEX code?
1:15:48 – How do I become an affiliate for someone else’s products?
1:17:10 – How do I add custom fields for our contacts? How do I set them up with drop down menus to restrict input?
1:21:44 – Can we configure the outgoing email with our custom domain? What is the best and quickest way to email the course to my existing list?
1:25:42 – I’m in Canada and I want to be an affiliate for Kartra and WebinarJam. Do I need to fill out a form to be an affiliate? And if so, what number do I put for my ID number? Would I put my social insurance number (The same as the US’s SSN)?
1:28:47 – How can you delete people from your lead list? How do I set up the starting rules section of the email sequence?
1:36:38 – Where do I find the membership videos?
1:39:44 – If I use the same email address, wouldn’t the system let you know?
1:41:57 – Should I build a blog with Karta because I’m trying to figure out where my homepage should be or if my homepage is a Karta sales page?
1:44:35 – What is the best way to add privacy & terms pages?
1:45:28 – Can streamed videos be downloaded?
1:46:49 – Can I do drip delivery on a product or do I have to do a membership?
1:47:26 – What is the color picker in the page builder tricks?
1:52:58 – What is the best protocol for checking the stats on optins? I looked at analytics for my optins/sales and I saw a graph for January 15 and it said 44 visitors. What does that mean? What is the flow of what to look at first and where to look and what does it mean? How do I decide what actions to take based on the places I look at for feedback?
1:54:23 – Is it possible for buttons to be live on the desktop version of a page but not live on the phone version?
1:56:49 – What are the days/times for WebinarJam, EverWebinar and Kartra Q&A?
1:57:39 – How to use a page visit as the starting point in a sequence?
1:58:12 – Will the pop-up still work if people have elected to stop popups?
1:58:42 – Can the membership builder for videos be uploaded in the videos section in the main area?
1:59:00 – Where on the settings is the basic address for all of my correspondences?
1:59:36 – What do you suggest is the best way to make a footer that has all your info and save them attached and make a template of that footer so I don’t have to redo every time?
2:00:16 – Based on how far they get down the page, can there be a sequence?
02:50 – How do I set up SEO on the pages?
05:40 – What does it mean when a lead has the red exclamation mark and says hard bounce? Should I delete that lead or is there any use of having it there?
06:59 – How is it possible that I’m still getting leads from my previous optin page, if it has a redirect to my new Kartra optin page?
11:12 – How do I know if a membership user is sharing his login details with other people? What could I do about it?
15:52 – What else besides custom domains I could add to my plan for an additional fee without having to upgrade from the starter plan? Can I add more pages creations after the 100 limit for example?
17:20 – Does it matter whether I configure a product as a main product or as an upsell? Can you sell another main product as an upsell using the straight through purchase? What is the main purpose for configuring a product as an upsell if it doesn’t matter whether the product is configured as an upsell or main product?
21:54 – Is there another way to save complete Kartra pages without having to store them in the platform? Could I save the HTML code, and be able to restore them in Kartra later? Could I use dynamic variables in a Kartra page, like the name of a lead?
24:24 – Can I tag a lead for pushing a button that opens a pop up thank you window?
30:12 – To add a tracking link in a page button, do I have to use custom URL or Kartra page? How do I automatically tag someone for a dropdown answer in a submitted form? How do I redirect someone to a specific thank you page according to a dropdown answer in a submitted form?
41:41 – Can I see the list of unsubscribed leads or do they just disappear from the platform?
53:13 – Is there a way of having different options instantly load in the same page, instead of having to load a new page every time they click something?
54:12 – I bought a legitimate lead list from a marketing company. It was rejected by Kartra because my website wasn’t live yet. Do I re-submit it or have to contact someone about it?
59:24 – If I use my own domain I can build everything in Kartra, have my videos in Kartra but do I have to point my domain or can I bring in my own domain into Kartra and have it without Kartra showing up on it?
1:01:44 – The phone image fits fine, but my same image in the iPad is too big. How do I resize the image to match the same image that’s in the iPhone? What is the Parallax scroll?
1:04:08 – How does Kartra email compare to Active Campaign? Do you have all the segmentation options, CRM, lead scoring, abandon cart, etc features?
1:06:34 – I have a free membership. People can purchase an additional membership area and then the upsell goes to another area. They are 3 separate memberships but is there a way to make it easy for people to log in to one account and access all of their areas?
1:07:38 – Can I upgrade later and downgrade now my account?
1:10:03 – If I used an email address provided by Kartra when I set up my funnel, does it actually work? Was it a placeholder or is it a real email? How do I access it if it is?
1:11:00 – Is concierge’s 150 per session or per month?
1:15:50 – How do I connect to Webinar Jam?
1:22:22 – Can I sell one-off webinars that are done in Zoom using the calendar system?
1:24:10 – If I have a product setup as an upsell product under a main product and have affiliate turned off for that product, will the main product setting for affiliate commission still apply to the upsell product?
01:11 – How do I set capabilities/limitations for virtual assistant and other people getting in the account to do work? What risks are there in allowing them the access?
05:17 – How do I set up an affiliate sold product with an upsell? How does the checkout work and what to do if you also want to sell the upsell as a stand alone product apart from the main product sale?
22:53 – How to build a simple membership area with modules and classes in the modules?
25:31 – Can the virtual assistants build the website and transfer my domain from someone else so I can give them the logins and then decide what they can see?
33:43 – My quick launch funnel is showing as inactive. Not sure what happened, but I need to launch it again. It was created as a Done For You campaign. What should I do?
35:24 – Where do you set up the credentials (email and password) for the new contributor?
40:53 – Where do I place a picture or avatar for the picture of presenter or anyone for that matter?
42:28 – In the new calendar, when you have the needs to be approved for calls turned on, is there a way to send a confirmation email after the call request is approved?
44:00 – I added the six videos, setup the membership content, and a product page for my course. What other components in Kartra do I need to setup to work with my existing list? Do I need to setup any additional pages or campaigns?
45:43 – Can a page be used for more than one product?
47:37 – We offer a series of classes and people can pick and choose which one. I want to add them to one cart so they don’t have to checkout twelve times. Do I have to add one bump offer or multiple bump offers?
56:18 – I signed up for my EPP list builder and I’m getting emails but I am not sure where they are coming from. Any advice?
59:17 – I am using a form to collect information (an application) that I need to see before a call. Is there a way to see all of the answers in the custom input fields?
1:01:45 – Can you build pages and videos randomly and then hook them to a campaign to build a video page then later hook it to a membership program?
1:03:17 – I have a website on WordPress and want to have Kartra handle all my product processing (shopping cart). What is the best way to do this?
1:05:27 – Do you provide SSL known as TSLl certificates? If I have one on my domain and redirect it to Kartra, will the certificate still apply?
1:06:39 – How can I straighten out my pages? Can I delete all the templates/assets? Does starting a new campaign reload the assets?
1:10:42 – Is there a training for ‘my campaigns’?
1:11:56 – When I have a product that is sold through affiliates, I only offer commission on the main product and not on the upsells. Plus, I don’t want the affiliates to see the other products. When I configure them as an upsell product, they are invisible to the affiliates. If I set them up as a separate product, I can turn the affiliate options off for that product. Would I still be able to configure a product as an upsell with the straight-through (one-click) payment for a main product sold as an upsell to another product? What is the purpose behind configuring the product as and upsell instead of a main product? Is it to inherit affiliate commission settings? What other reason is this configuration recommended?
1:15:57 – I have a list of leads that is in Kartra and also in another system. Some people have opted out in list in the other system. What is the easiest way for me to get the ones opted out removed from the list in Kartra?
1:17:23 – Why isn’t there an undo button when designing the web pages?
1:20:36 – How do I set up the following – broadcast to lists X & Y, except people who are on List Z? Should it be set up as – broadcast to lists X & Y, except people who have tag blue?
1:22:16 – I have just added a subdomain but I already have a lot of pages, created landing pages that go to other pages, forms, checkouts etc. I am going to put all the pages on the subdomain. I presume that I need to change the links to the new page name (with the subdomain) Is this correct?
1:26:22 – The link for training about campaigns goes to sequence building triggers. Is that where you meant to direct me?
1:28:29 – I’m unable to see the undo button on my side. What should I do?
1:29:23 – Can I unpublish?
1:30:58 – How do I create a one-click upsell?
1:34:05 – I have two companies that are very different. Do I need to have two separate Kartra accounts or can they be set up in one account?
1:34:37 – I’m having the customers do purchases on my shopify site, will this make any Done For You funnels unuseable? Do they require a product to be made in Kartra?
1:35:55 – How to use the settings section on the page builder?
1:40:56 – The True All In One Business Platform (that shows up on the google search as the name of the domain), where did that come from?
1:41:50 – What do you mean by, in an upsell you will have to do the form again for the upsell purchase but with less info? Do you mean everything will be auto filled and they just need to re-enter cc info? If they don’t complete, the upsell in the original order has already gone through correct?
1:43:01 – We created a Done For You from Frank Kerns simple list builder. We edited and updated and saw about 58% complete. Last week, we saw that all the pages lost all our work. What could we have done wrong?
1:45:15 – When you did Google Kartra that was in the title, where did it come from? How does the rest of the stuff show up below that?
1:53:24 – Nothing really shows up when I open www.donewithanxiety.com. Why is that?
1:55:30 – How do I embed the links in other places?
1:57:55 – Are the devs working on being able to add images that our affiliates can use?
04:38 – Can you do a quick walk through of the calendar feature?
19:31 – Trying to get a handle on automations – I have one that goes Email, Split Test, if Email Opened, TRUE goes to next SubSequence, FALSE drops to the next Email with a Wait and Points assigned. However issue #1 is that the TRUE (email has been opened) is not going to the top of the next SubSequence. Any ideas?
20:58 – Can I get a video file size down from 24 MB to under 5 MB? Does that help me at all in Kartra? If so, in what ways?
22:14 – Is the preview link in the membership area post the actual link for a registered user? If it is not, where can I find it, so I can set up tracking links properly?
24:29 – There are the upsell related pages/email templates. If you have no upsell product to offer, is there an option in the campaign to bypass the upsell portion? I wouldn’t remove any of the associated upsell pages that comes with it, I just wouldn’t edit those upsell pages. Is that what I should do?
29:40 – Can there be a test user for membership area?
45:22 – How can I change the automatic invoice email language to Spanish? Where do I edit that automatic invoice?
49:23 – If someone asks for refunds, where do I go to make that refund? Is there a way to add an interactive section that lets a user answer different questions by pressing buttons (like a quick survey), so at the end he can be taken to a page according to his answers?
58:18 – Are there separate pages for a product portal and a membership portal? The products themselves aren’t showcased like the membership is or would that kind of product showcase only be enabled if/when I choose to post my products in my affiliate promo? Is this correct?
1:04:01 – Where do I copy the Facebook pixels event code snippet for add to cart with a pop-up checkout window?
1:05:31 – Can I add variations to physical product sales funnel i.e., shirt sales – colors, sizes, etc.?
1:09:54 – I want to verify my domain in my YouTube channel. To do that, I need to copy a meta tag in the main page of my site. It says it has to go in the head section, before the body section. I tried doing that with my landing page (which is set as my homepage) in the Kartra builder and it didn’t work. Where am I supposed to paste that code?
1:13:42 – If I use the countdown based on landing date (dynamic), which is the only one I don’t require an email address from the user. Can that only be used for one specific page or can I have the same landing page based timer running on multiple pages for the visitor to see? What does it take into account to ID the user if it’s not the email?
1:15:13 – I’m trying to set up a product purchase of $1 for the first 30 days of a membership, and then $33 ever month after that. How would I make the $1 price point have a 3 day timer that when expires will make the price automatically go up to the $33 regular month price? Do I need to set up a $1 and a $33 checkout page? What else do I need to do? Will the CTA come at the end of a webinar (WebinarJam / Everwebinar) with the 3 day countdown clock starting when someone lands there? How and where do I set a tag to sync with the webinar, follow up emails and $1 checkout page?
1:19:45 – How Avada theme for WordPress plays with Kartra? Do you know if blank slate plugin can be implemented only on certain pages of WordPress as it removes header & footer and of course my Kartra html will have header & footer if I choose to put some of those pages in to my WordPress blog?
1:39:44 – How do I set up a user to work for me as a Virtual Assistant?
1:42:48 – How do I add another subdomain in my Kartra account without losing my other subdomain I have?
1:44:04 – Frank Kern’s campaign creates another product icon in my products. Is this a duplicate of my original product? If it is, does that mean I have to edit two versions of my product membership site?
1:44:57 – How do I change the spacing of the sections?
1:46:50 – Is there a way to send an individual email on your leads list or a list that you have? How does the tracking of your correspondence works?
1:48:44 – I am creating a course with 5 videos for customers to access. What current Kartra templates or campaigns should I start using?
1:53:41 – On pages section, I have all kinds of Kartra templates, can I move these so my page isn’t messy?
01:50 – Can a calendar be set up for an Affiliate? If so, how and what permissions can be given/not given?
14:54 – How do I assign a page a two level subfolder link, like mydomain.com/subfolder1/subfolder2?
15:51 – When someone unsubscribes from a list, does Kartra remove them from the list automatically or do I have to manually remove them?
17:15 – How can I hide unfinished content of a page from everybody?
21:14 – When a new daily dripped post is ready, my members will receive an email: new post is ready to view. Is it best that I don’t include the password with every daily notification? Any thoughts on the email links, aside from making sure that the initial welcome email to the membership has their login link and password?
25:16 – Is there a way to prevent my own testing on web pages to reflect on the analytics?
29:22 – Is there a way to get visually checked or ticked off automatically the content a user already saw in a membership area?
33:04 – Can I add a picture to a page that is already built or do I have to start over with a section and then a column?
37:55 – How do I change the default font for pages and memberships?
38:33 – Can I add a description to the author section in the membership area?
40:04 – Would you go through a review of what steps we should follow when we download a Done For You campaign? How do I connect one Done For You campaign to another? How do I add emails to a funnel? Any suggestions on tags?
49:42 – How do I know the content that has been consumed in a membership area by an user? Can I know whether they consumed a Vimeo embedded video?
53:25 – How do my customers use my e-Products, disclaimers etc? Are these part of Kartra offering?
58:05 – How can I change the default language of memberships interface for the users?
59:32 – The search option in my membership area is not finding anything, no matter what word I put in. How do I fix that? Is there a problem with other languages besides English?
1:02:12 – I have a page for the video in the pages section, what should I do with it?
1:03:20 – My Kartra page via salestrainingsite.Kartra have SSL issues. What should I do? What should I do about completing the campaign?
1:04:48 – Our 4 email series finished before we could add emails 5-8. How do we add those emails to existing campaign?
1:07:38 – How do I link the envelope icon in footer so it opens an email client?
1:10:30 – If an affiliate / team member is using the Calendar, will they only see their Calendar and not everyone else’s?
1:12:11 – How do I customise the columns?
1:17:24 – Can I add a picture on top of a column or does it have to be a separate part of a column?
1:19:47 – If I do in funelytics link a couple of campaigns. How do I move it to Kartra?
1:24:00 – I am not getting big reductions on the videos with handbrake. What do I need to do?
1:26:00 – How can I automatically add a tag to a user who presses the button in the membership area to get to a membership post?
01:11 – How do I include all people on list 1 except people who are on list 2 or who have tag 1?
01:52 – How do I know where a lead comes from?
02:35 – Besides the fixed date timers, do individual custom timers have to be applied only to an existing lead (registered email) or can they be applied to page visitors who have not opted in by using their IP address?
03:55 – How do I resend an email to anyone that didn’t open the original sent in Kartra?
06:33 – What are the pros and cons of considering a subdomain for a franchise client?
09:33 – For things like page title, open graph title, meta description, if I’m using a page in WordPress using blank slate, will it be using Kartra’s information or do I need to configure those same items in WordPress?
10:26 – What are the pros and cons of subdomains?
17:40 – Can I embed local payment into checkout page?
18:42 – I have a custom domain with the Kartra site. I have a client that wants to create lots of unique landing pages to drive leads. For the consumers view, can I create these pages on a custom domain of my own so it looks right for the consumer?
36:47 – How do you change the favicon?
40:40 – How to link product with a page?
48:10 – Do you have automated webinar integrated?
05:10 – If someone submits a form, how do I have a copy of the submitted info emailed to me?
07:19 – If I copy and share the URL of one of my membership page posts, can someone else click on that URL and have access to that page? In the membership access levels (in the managing locked posts section), what is the difference between the don’t display locked posts in the navigation bar versus display post, but keep it unclickable? What is the definition of unclickable and how much visibility does it have?
16:54 – How do I hide certain pages from search engines?
18:11 – I am selling memberships through the Quick Launch Funnels in accordance with Frank Kern’s guidance. My assistant is developing the membership site on a Kartra page. Do I need to get it categorized as a Quick Launch Funnel page in order for it to work? If so, how?
20:41 – How do I set triggers for certain sections or content to appear on the page besides delaying them with certain time?
24:49 – Can I market a product on Kartra that I don’t want to sell there (i.e. make a product without entering pricing info)?
27:03 – What happens if a lead fills a form more than once? What about different forms with the same email address?
31:28 – Can a video be played automatically right after another with Vimeo or Kartra video?
33:38 – What do I have to do to be completely safe with GDPR?
34:48 – Can a Kartra webinar optin page integrate with Zoom?
36:43 – Can you display currencies in USD and EUR from the same account? Can you display them at the same time?
44:30 – Can I have an open page with free content and then closed content after logging in?
55:09 – How to get an affiliate to sign up for announcing my set of webinars (free to view, first signup page, followed by the option to buy the recordings)?
59:40 – Can I do a mini-tutorial with pop-up bubbles messages for my membership users to teach them how to use the platform, just like Kartra did with me?
1:17:46 – Following up on having a notification sent to you when someone fills in a form, can you connect this with Zapier to have that information put into a Google spreadsheet? What is the limitation on number of characters?
1:20:14 – Could you show the controls in the Q&A replay video, so anybody can jump right to their question if they want to re-watch it?
1:22:28 – I have some clients who bought my elite coaching program through my old SamCart link. How do I give them access to my membership access portal?
1:26:09 – I want to create two memberships but invite the first member group to advanced marketing membership after three months. What is the best way to transfer the ‘yes’ members over and keep recurring subscription going (same price)?
1:27:16 – How do I customize the email footer?
1:29:13 – Is Kartra mainly for membership and coaching related programs?
1:31:58 – How are refunds handled / setup if a customer wants a refund? I have a 60 day refund policy. How do I do that or does Karta already give that option to customers based on my product setting of 60 day refund that I selected?
1:35:20 – If I have multiple memberships and a customer cancels their subscription at any time, or in any of the memberships access points, do I set one automation on the product setting to revoke access to membership 1, and 2, and 3, etc. for all memberships or do I need to set an automation in each membership as well?
1:39:53 – I’m planning a 13 part video training series. Parts 1-4 will be free access but parts 5-13 will be paid subscription. How do I structure this format using Kartra memberships and perhaps offering parts 1-4 as an EverWebinar with the option to upgrade to parts 5-13 at the end?
1:43:35 – Where do I find images library? Where do I upload images and get stock images and gifs?
1:48:51 – On my Facebook share of my welcome page, it reads countdown clone. What should I do?
1:49:35 – I have a video that I uploaded to Kartra that I have on my WordPress site as a pop up. How do I find the analytics for how many people visited and watched the video and how much they watch of it?
1:50:19 – Is there a limitation on the number of characters that can be submitted in a form?
1:51:26 – What pages are best to track? Why should one track pages?
1:53:07 – Can you clarify about concierge service and ability to integrate using Zapier?
1:54:57 – Can you recommend what actions and in which order to QandA daily stats of optins and leads?
1:56:55 – I currently have a domain directed at my Kartra. I am thinking of changing that domain. Can I delete the first one? I have about 10 pages created and have not yet directed my domain at them. Can I direct my domain at the pages already made? For instance, can I still do – my domain.com/optin or similar i.e., is it still possible to replace the random numbers after link while doing it in retrospect?
01:25 – What is the best way to send individual custom emails to leads? How do I add custom fields in the profile of a lead?
04:44 – What can I do with SEO parameters so I can get the most out it?
08:34 – How can I add custom dynamic variables to an email message? When I publish a Kartra help desk Live chat in a page it says, “live chat is offline” when a user clicks on it. How can I fix that?
17:17 – How do I add existing tagged leads to a sequence?
20:09 – Will we get good SEO when we use a page linked to our domain?
24:29 – What forms and ways of backup can I do with Kartra for my content and leads?
27:12 – Is Kartra blog going to have the same kind of SEO and info building for my brand that a WordPress website will?
29:00 – How to stop email sequences once someone buys the product?
43:51 – Does it make any difference where you set an automation or a tag since there are multiple locations to do so?
47:20 – I originally set up Kartra with the Kartra URL. If I change now to a custom URL, will I have to replace all the published URLs in the products, pages, forms, etc. that I have already posted or will the old Kartra URL still resolve to the correct location or are those old URLs going to resolve to a 404 page?
53:28 – How do I create another membership site for my coaching practice that is seperate from my Wilderness Survival Membership? Do I need another domain?
55:39 – If I have an existing website and emails with GoDaddy, can I still use the same domain/site with Kartra’s?
57:09 – How many levels can you have in one membership? What is storage level for files in Kartra?
59:15 – I have about 10 pages made and just forwarded them. Can I rename the pages if they have forms on them?
1:01:00 – What is the best way to set up a time for a concierge consult?
05:13 – What is the cost of Kartra’s Concierge service?
09:59 – Can I bundle my products?
15:19 – Where do I start from?
18:31 – I had someone sign in through my optin and they got my thank you page but not an email from Kartra. What step could I be missing?
21:00 – What is the storage limit to store videos within your account?
24:20 – How do I skip the welcome email and then send people directly to my membership site?
25:17 – I’m working with different businesses and I would like their employees to have access to different courses. Can I have more than one group access a membership site? Do I need more than one membership site?
27:03 – Can you demonstrate how do you skip the welcome email?
30:16 – Can you demonstrate leads/logs and tell me how we can use this feature to confirm we are doing sequences properly and adequately?
35:44 – Can I design a website in Kartra and keep everything under one place?
39:00 – We did a small WebinarJam test today and ran a video from YouTube but there was no sound. What should I do?
42:34 – Can I host more than one website/domains on Kartra?
1:02:26 – Can you detail what exactly is included in the concierge service?
1:05:11 – I don’t see any chat or comments. What do I need to do to fix this? I’ve logged in well after the start of the webinar. Is that why?
1:06:00 – How do I know when to use component mode or column mode?
1:10:35 – Is it possible to place a blog on Kartra?
1:25:26 – Can you walk me through price points?
1:31:18 – What are the hours of live chat?
1:38:10 – Is the Q&A recorded?
1:39:10 – Is there a way to find Kartra users in my city?
1:42:40 – Can I edit my return name/address on emails coming from membership?
1:46:30 – Can you tell us the reasons for hiding a page and if that has to be detailed in any funnel?
1:50:50 – How do you copy a lot of content from a Kartra page to a Google doc without having to copy each component?
1:53:54 – Do you have visibility or score/rate which funnels / opt ins are the best performing?
1:54:53 – If I want someone to download something from a page and also capture the name/email address, is there any advantage of using a button versus an optin field on the page? If there is a button then the pop-up optin will come after the person clicks on the button? What is the advantage of one over the other?
1:56:15 – How do I put a video into an email? What if I want it to put an image link to a video hosted somewhere else? How do I do that? What do you suggest is the best way to track someone’s use of a membership? I want to find out which lessons and/or videos are most used and returned to. Do I tag every lesson and/or video separately or track them a different way?
01:26 – I am coming from Clickfunnels to Kartra. What do I need to know to transition well?
05:26 – How do I make a carousel like slider with a testimonial section?
09:44 – How do I get my website name from HostGator to Kartra?
11:36 – On my pages, is it possible to have my logo as the favicon instead of Kartra’s?
13:03 – I’ve had the Live chat support pop up as an option twice, but otherwise I never see it as an option. Are there regular hours? Is there a queue during hours?
15:18 – Can 3 different products be purchased in one cart transaction or do each of the products needs its own page/funnel/transaction?
19:14 – This is about a background image on a small page. The way it appears in the builder is different than how it appears after I publish it (the published version is cropped much more closely, and I lose an important part of the image). Why is that?
21:23 – Can you demonstrate how to make an index and 404 page?
44:05 – Would I use Kartra to build my website or just use it for my sales page?
49:48 – If I were to build a site on Kartra, what could I do for the blog?
52:04 – What is the best way to create an online store with products?
01:20 – When editing a existing template, is it possible to create a color palette and set fonts for that page?
06:39 – Kartra assigns separate usernames and passwords for each course. Why do you think Kartra works that way?
08:35 – I have a company that hold benefits and we are trying to set up an API where each new member buys the membership through Kartra checkout. The issue is, the company has a API token I need to put into Kartra to make it work. How do I do that?
12:48 – When I am dragging in new components or sections I am having trouble in scrolling to the part of the page where I want to drop it. What should I do?
15:59 – Can I import my lead page HTML funnels into Kartra?
21:15 – I set up my subdomain but I am getting an error on page load, ‘your connection is not private’. What should I do?
22:11 – I clicked on Done For You campaign and during the test, I got all the tests except the product which is a PDF ebook. How do I connect it?
40:40 – I can set up a secondary domain but can I also set it through secondary PayPal, secondary email or do I need to have all of it in Kartra?
44:49 – I need to create a program where I have consultants who get paid ‘x’ on all the members that brought in by non profit and then the next affiliate (non profit) gets paid ‘x’ for every member who comes in through them and then I would like every member to have a link they can share with their friends to join but they don’t get paid money instead, they get free trip with certain amount of leads. How do I set this up, where there are three distinctive affiliate program and I can input separate transfer for each?
48:25 – Can I set up both membership and course?
53:07 – How to integrate with a payment gateway?
55:43 – My promotional videos are 4:3 in terms of ratio but it is not supported in Kartra video player. Is there any other way?
58:05 – I was going through my Done For You campaign in the simple list builder and it continues to say 15 percent done. What should I do?
59:46 – Can Kartra track visitors behaviour clicks, purchases, opt-ins etc., on our WordPress pages in order to tag people?
1:01:20 – How many members can I have in my membership site?
1:03:54 – What is the best way to trigger the sequence and how can I get all the timers working correctly?
1:06:45 – Should my Kartra domain name be the same as my regular domain name?
1:07:56 – How does the email contacts limit work?
1:09:03 – Can I transfer pages built in Kartra into a seperate account?
1:15:36 – How do I edit the email footer for my broadcasts and messages?
1:18:58 – When downloading a file, it adds a bunch of numbers and letter in the beginning of the file name. Why does this happen?
1:22:10 – If I use coding in WordPress, am I limited on domains or do I still need to purchase the additional if I am above the amount in my plan? Do I need to add all the domains before I start setting things up?
1:25:22 – How do I know who and how many have opted into the pages we have send them to?
1:26:29 – Could I include some helpdesk services inside my product?
1:37:59 – Can I create a tag that would remove an email from a person who is inactive and has not purchased anything so that I can have active paying customers on my account?
1:34:22 – I am using OptinMonster for the floating bar and canvas popups. While searching on how to integrate it with Kartra, it brought me to PieSync. Will this work?
1:36:01 – How do I design website pages in Kartra?
1:45:37 – How long does the cookies last on affiliate product?
1:47:06 – How does the split tester work?
1:52:56 – Can you give affiliates coupons code?
01:02 – I have created a portal with various memberships sites organized into 16 different levels within the same course. How can I grant access for 7 days with a $1 payment only to the first 4 levels and after 7 days $30 Card on File charge to grant access for 30 days to all 16 levels?
04:29 – If you have created a page, can you clone it and move it to another funnel?
06:54 – How do I comment on a comment left by a member in the membership?
08:48 – How do I create a thank you page?
12:58 – Can one set up a weekly recurring payment?
14:19 – Is it possible to use the Amazon hosting in Europe according to GDPR requirements?
16:22 – What is the best URL structure? I have a WordPress site with a bunch of pages. Should I create a subdomain for Kartra pages or better to use the blank plugin?
18:12 – I did a custom domain with a domain in GoDaddy which does not have a SSL certificate. Will Kartra automatically provide it or do I need to buy the SSL certificate in GoDaddy?
22:08 – I have a product that has recurring payments and I have configured Stripe as my payment gateway. How does the collection processes if the user’s credit card is not successful the first time? How many times does Kartra try to collect? What happens during that time with the access to the membership site? Is there an alert in Kartra that indicates that the recurring payment of my user was successful? Is there any way I can disable welcome message from membership sites? Is there any way that I can skip this step during the configuration of the membership site? How can I set up a product so that people have access to a silver membership for 7 days for a dollar and then have access to a golden membership for recurring monthly payments but the content of the product is a membership site?
27:32 – Can I use my one Kartra account on two websites?
28:16 – I have build a page in a Done For You funnel and I have lost it and can’t seem to find it. How to add it to another funnel?
31:30 – Is there any alert in Kartra that tells me when a recurring payment has not been successful?
32:42 – When I go back to edit a page, the images are lost. I’ve probably had this happen 4 times since started. I replace the image and then it’s good. Is this a bug in the system?
33:59 – I get emails from Andy Jenkins from time to time that include the ‘sign in for 14 day trial of Kartra for $1’ offer based on me signing on for a webinar he (or someone else) was hosting. If I unsubscribe from that list, will this affect my Kartra subscription?
36:55 – I want my helpdesk to be available to those with only a certain membership or tags. How can I restrict this? Can we hide the helpdesk URL so it can’t be found on search engines?
38:37 – We uploaded our contacts list of some 15K addresses and the billing came in for Gold level. We want to spend the first week or three doing the development but Kartra won’t allow us to have less than a Gold membership. Is there a faster way to do this?
40:30 – If im promoting a product from a different platform, what’s the best way to connect that page to your Kartra account for tracking?
44:18 – Do Kartra pages have any SEO disadvantages? Can I build a 100 page site, 100% in Kartra and I plan to acquire 50% of traffic from organic and 50% from paid traffic?
47:29 – Can you go through the email analytics possibilities?
54:26 – If I have a free membership that drips for 5 days, how do we bypass that 5 day drip for buyers who buy the full membership so they get the videos right away?
55:55 – How do I edit the four columns in the page builder? How do I use the helpdesk feature?
1:04:33 – I set up a membership for a client and uploaded 2 videos using YouTube. I can view the videos on my end, however she cannot play the videos, saying she gets the message “playback on other websites have been disabled.” Is this on the Kartra end or possibly YouTube?
1:06:07 – How do I go back to add an area to collect the members cell numbers in order to send them a text message in membership site?
1:09:19 – I started one Done For You funnel and got confused and then started another Done For You funnel. I have a video place marked product page from one of the funnels, another checkout page with the same benefits and bonuses from the second funnel and I can’t find a way to transfer the checkout page into the Done For You funnel with the product page that matches it. How do I do that?
1:13:00 – I am currently setting up a 10 email sequence that consist of video training. Would you recommend me embedding my videos into the actual email or having the prospect click on a link that actually takes them to a landing page that has my video?
1:16:00 – How to go back to desktop without getting the red warning?
1:18:17 – Is there a survey feature like Survey Monkey in Kartra?
1:19:42 – Can I still email someone on my list directly even if they have unsubscribed from a particular email series or sequence?
1:21:11 – What’s the easiest way to create a buy now button on a page to take someone to the checkout for a product?
1:24:21 – I had PayPal connected, then I added Stripe. After adding Stripe, this error has shown up that the payment gateway configured for the product has been deleted. What should I do?
1:26:38 – If a site continues to have content added it is more desirable in SEO, is this still true as it seems my Kartra page will be more static? I’m doing a WordPress site for blog on domain. I have mydomain.com & .life and I am thinking of redirecting main domain to WordPress and life to Kartra. What if I direct my main domain.com to Kartra? Do I need to go back to GoDaddy to make blog.mymaindomain.com? How does that affect the SEO?
1:30:18 – I’m looking at my page analytics and I would like to know more around the Goals. Currently we have a page containing a form, with around 800 leads who have completed to create a membership. But the Goals in analytics reflect that only 4 leads have counted towards the opt-in goals recorded for the page. Shouldn’t all 800 who have completed the form count towards the opt-in goal?
1:33:07 – When 4 Day Cash Machine promo is over, do we need to unpublish the pages or leave them live?
1:35:22 – For weekly newsletters, would you send them as broadcast or sequence?
1:36:49 – I have a page with a catalogue of different products. Each with an image and with a URL to click through. The problem is that I cannot get each image to look exactly the same size to get a neat layout. Other than editing each image is there an object I can use that shows the image as a fixed size?
1:40:46 – During Kartra sign up, I created a new name for the Kartra domain. Should it have been my domain named purchased from GoDaddy? Do I need to keep my website from GoDaddy or can Kartra function as my website?
1:43:03 – Is there a place to put our signature we can always use in emails?
1:52:01 – If we use the email return address given us by Kartra than our domain is directed to Kartra, where do those emails show up? What is the best way to handle those? Can we use a Gmail for our email return addresses?
1:53:10 – Do you recommend training that would allow some design enhancements to membership content pages?
1:55:42 – Is it possible to tag someone based on how long they’re on a membership post?
1:59:26 – What timezone is the unlock timer based on?
01:39 – I want to manage lists, create pages, and send emails, for 4 different people. How do I keep things separate in Kartra?
02:45 – How do I go back and categorize broadcasts and pages?
05:02 – How can I control which part shows how much in a section of a photo?
08:56 – Is there a place in Karta to go and see a snapshot of recent activity?
12:00 – I would like to move my entire account from a custom domain to a subdomain. What is the best way to do this?
16:24 – Is there a mind map feature to create sequences before assets are build out?
18:46 – What’s the timeline of blog posts templates? Also, as best practice, would it be better to use your platform or host our blog on WordPress?
23:41 – What are the main differences between Kartra and Kajabi?
24:58 – I am having trouble regarding international date line and countdown timer. How do I edit this?
31:08 – If I have Kartra, do I still need WebinarJam?
31:53 – I am trying to do a sale on renewals for a membership program. Annual members only had membership for 1-3 months so if I cancel existing membership now, this new purchase will give them 2 years of membership before their renewal (they get a bonus of 1-3 months of extra membership). In order to accomplish this pricing structure, I would set up a product that charges $297 now and then $597 in two years and $597 every year after that. $297 would be a trial amount with the trial period set to two years and then the $497 would be the amount with recurrence every 1 year. Is this going to accomplish what I am trying to do?
33:44 – When creating a page or editing a page template, is it possible to create a color palate for that page?
34:42 – Can I use sub domains for different products I have?
37:01 – I have created my membership on Kartra. Can I integrate my membership onto my WordPress website?
37:47 – Is there a way to get instructions on the same page where you are creating content?
41:54 – I’m doing a conference and want to sell tickets, landing pages, email capture, tracking, etc. Is this possible? What is the best way to do this?
1:17:58 – Is there a way to delete old (now unused) category headings?
1:19:29 – Can I substitute Shopify and the Drop Shipping Plugins for on demand printing like Printful? Does Kartra substitute Shopify?
1:20:24 – I am building a membership site. Can I set up an automation to end a 7 day trial or a 12 month membership?
1:21:28 – Is Kartra better for me as compared to Kajabi?
1:25:52 – What are the compression tools you use for videos?
1:26:15 – Could you demonstrate how would I set my name ‘KERRY KING’ with “Kerry’ as the domain name and ‘King’ as the sub-domain name?
1:28:23 – I have a portal that has 16 membership sites and a product whose content is a membership site and when a person buys that product he has access to that membership site and 15 other membership sites. But the person receives 16 emails. What can I do to avoid that amount of emails?
1:34:05 – I am building my homepage, should I host my domain and main site on Kartra and then use subdomains on WordPress or the opposite?
1:36:05 – How do I make my videos not downloadable within my membership?
1:39:00 – How do you remove the endless mirror effect while sharing screen in WebinarJam? 1:39:45 – How can I get my emails over from GetResponse?
1:40:40 – Is there a way using paths to hook lead ads with Zapier so that when the leads come in they are dumped into the correct email sequence?
1:41:48 – Does Kartra have the ability to pop-up a page on my website?
1:42:36 – I have 9 packages on my sales page. What would be the best idea for the checkout page – 9 different pages or 9 price points?
1:44:30 – Does Kartra give us a leaderboard for our affiliates?
1:46:45 – What training does Kartra have on methods of tracking users who open emails or not, as well as abandon cart users etc, and then automate follow up?
1:48:13 – Do I need a video hosting platform, like Wistia or Vimeo or can I host videos inside Kartra?
2:08:00 – I have a portal and I am building framework for membership courses and I want people to see them but not launch them. How do I do this?
02:39 – What is tagging?
04:59 – I am trying to add audio to my site. I have it stored in Dropbox as an mp3 file and when I use the audio playlist button to add it, I get an error that there is a server problem or that the format is not supported. What could I possibly be doing wrong?
08:39 – How do I add a workbook?
10:56 – When I do a live webinar, is there a time lag?
12:57 – When I do a call to action opt-in, is it possible to have the page come in, to just part of the page?
14:39 – How do I access my affiliate earning out of Kartra?
15:33 – I already have Facebook pixel codes installed on pages but I also want to install Google tags. The instructions say paste as high in the < head> of the page as possible. Also it says “Additionally, paste this code immediately after the opening < body> tag”. Where exactly in the tracking code boxes do I paste these both in?
18:20 – What is the best way to set up a course?
20:35 – If I have a subscriber who unsubscribes and then wants to re-subscribe with a new email address, can I simply update their lead details with the new email address or do they need to re-subscribe through my opt-in form?
23:29 – Can you suggest a way that I can give people an option of changing to an annual membership before the first charge and also without making them choose this before they begin the trial?
28:15 – Will Kartra have an agency package?
33:02 – Can you explain how to add sales tax to my physical product?
53:36 – Is there a way to make members connect with each other if they give permission and be able to share social media info?
53:23 – Can I have a membership site that I can take with Kartra?
54:17 – MyDomain.com is currently a weekly site which will shift to Kartra and WordPress blog gradually. I got a second mydomain.life so I can connect it as my custom domain in Kartra. If I do this and I want a WordPress blog also, can I make a subdomain in Kartra to go to WordPress? Is it possible to make a page not visible to search engines? I noticed that a lot of the Kartra training videos are on YouTube. Are these private, unlisted or public? The videos seem to lag. Are these Kartra hosted ones? Are we better off to host with Vimeo or any other service? I was going to listen to someone’s WebinarJam presentation. The screen said it was starting in 5 minutes but it did not start for 3 hrs. How can I prevent this on my end? Can I not skip around in the Q and A replay videos?
1:04:36 – When I was first figuring out how to set up my first product, I created a clone. Both the product and clone say they are active, which seems wrong. How can I be certain that the original is actually the one I intend to keep?
1:08:02 – I’m using Zapier webhook feature to connect Clickbank to Kartra. If I have three different membership product on Clickbank, how would I still be able to utilize Zapier to connect these sales into Kartra to give access to the different memberships?
1:10:02 – I want to do a Black Friday sale and offer a discount for people to extend their current annual membership. I don’t see a way to change subscriptions using tags but can this be done manually? If not, is there a workaround I could use with tags/automation that you could suggest?
1:11:46 – If you try to update a blacklisted lead with the new email address, the new email will be blacklisted and only support can fix this. Is this correct?
1:13:39 – How is Kartra different and/or better from SUMO?
1:17:02 – I have a very small email list. I was considering setting up a 4 Day Cash Machine and Done For You. But would it be better to try out the list building Done For You campaign first?
1:19:10 – I promote products in Kartra marketplace as an affiliate like WebinarJam and Kartra. However, when people buy the products, I have no way of tagging them as they are no longer on my pages. I have to manually check this every day to release my bonuses. Is there any way around this as I am struggling to figure it out?
1:22:49 – I tried to set up pages but when I click to edit the page the editor doesn’t show up, a tutorial does. Why does this happen?
1:24:03 – Kartra membership approved my Mailchimp email list of 330 of opt-in from my website. Now on second account they are asking me to first send an email out to everyone on the list from Mailchimp. So I’m thinking I will send an email from Mailchimp to the group offering a lead magnet on a Kartra squeeze page. Then if they opt-in they will be in Kartra and I won’t have to import. Is this correct?
2:01:42 – I have a few related memberships that I have set up with bare-bones content. How do I allow these to be visible but locked in the portal?
2:02:40 – What is the image size for thumbnails with Kartra hosted videos?
2:03:27 – How do I test a button without leaving the page?
2:04:45 – Can you send affiliate reports to affiliates? Can we use tokens like affiliate name, affiliate sales quantity etc., in our emails we send out?
2:05:54 – How well will it work if I made a subdomain at my host and pointed it at Kartra instead of my second domain.life?
2:06:48 – Can you please review the features of the Kartra integration with Kajabi?
2:07:36 – Can Kartra track activity on all pages of my WordPress site?
2:09:21 – Do we still have access to the 4 Day Cash Machine?
2:10:19 – How many websites can I use with a Kartra account?
03:07 – Can I set up the blog in Kartra without any other hosting? Can we use all the things you would normally have in WordPress, such as themes and plugins?
06:25 – I have a client who has 25 videos of speakers on a specific topic. When people register they will get 3 videos for free and after 2 days they will receive an email advising if thye would like to see the rest, it will cost $30. She has a 2 tier affiliate program and we want to make sure the affiliates get their money but it’s only when their referral pays for the videos. How is the affiliate and JV partner linked to the sale, if we send a separate generic email about buying with a link to a purchase page?
11:19 – I’m creating multiple memberships for the purpose of awarding badges on the home page when members accomplish specific tasks. When members advance into a new membership, will they get new login credentials? If so, can I envision some confusion with passwords?
15:09 – Can you go over the new visitor heatmap? It is saying on one page that people are staying an average of 17 minutes but they aren’t scrolling down at all. What should I do?
19:55 – Can a person with the same email have team access to multiple Kartra accounts?
21:49 – I am trying to use one of Kern’s simple programs free video, product offer, alternate offer to get all my stuff free via a subscription. I started one of the Done For You and then found and started from the campaign menu. Can you tell me where to start from?
28:25 – I want to create a feedback system that lets me know what social media platform I am getting hits from. If I create a campaign to capture leads for a specific service that we offer called traps, I will have a landing page that has a form that gets filled out. I will call that landing page traps landing page. If I take the code link and put it on Facebook or LinkedIn, is there a way I can embed some kind of feedback that will let me know what site the visitor was on when they clicked on the code link? Is there a way to tag the leads as they come in from each social media platform denoting from what social media site they came from? How many pages can I have on Kartra before I have to start a paid plan?
32:54 – How do I do SEO on a landing page?
36:22 – Will I lose the SEO benefits if I move as some SEO benefit is created by how long a site has been around for?
39:36 – When I add a new product in Kartra and choose the payment integration as PayPal and define the thank you page at live test after the checking out with PayPal, it does not redirect to the thank you page I defined earlier in product creation. It shows a button and when I click the button the loop starts and nothing happens. What should I do?
44:01 – There is an option in my memberships, access levels step > managing locked posts. There you can select display post, and pop a teaser window. Click edit and then you can select from several timers. How could these be used?
45:15 – I have a WordPress site with a blog. I want to have the custom domain on Kartra and keep my current blog posts on WordPress. What are the steps for me to implement this?
1:05:54 – I have an exit popup subscription form on my landing page but would like to use a button on my landing page to replace this, inviting the visitor to click it to reveal the opt-in form. Is this possible?
1:08:02 – What is page OG?
1:08:36 – What advice do you offer when it comes to getting ready to make use of the level of engagement feature? Do you have any tips on how to set things up in terms of tracking activity so it’s easiest to get a re-engagement sequence going, without setting up a ton of automations?
1:12:46 – I know naming conventions for our tags, categories, pages etc is completely up to us but can you offer some tips for creating a solid naming convention for the tags and tag categories in specific?
1:15:49 – I just tried the Facebook image setting that you showed earlier. I put in an image, but it’s not showing up in my Facebook post when I use the landing page link in the Facebook post. What should I do?
1:16:56 – Can you set a tag to expire with the membership page countdown timer if someone is entering a new membership site?
1:19:01 – When a leads tag expires, is it considered tag unassigned?
1:19:19 – When styling the countdown timer teaser popup window, it says the following – this is not editable. It will be dynamically adjusted for every member. Is this correct?
1:19:36 – I have added the button and form to replace my exit popup form but my original pop-up on exit form is still active. How do I cancel/remove this?
1:20:25 – I want to do a $1 trial for our existing membership program. Should I set this up as a new product that gives access to the existing membership as opposed to making this another price point? Is it as simple as just charging them $1 as an initial payment and then 8 days later charge the monthly amount?
1:21:10 – What’s the best way to clean up the email list to remove people who are not interacting with the email sequence?
1:24:04 – If I set it up as a new price point, will that price point show on my shopping cart by default (I have a monthly and a yearly price already) or can I select which price point to show in cart?
1:26:40 – Could we automate the email list clean up? E.g., set up automation to periodically check level of engagement and assign tags to either move them ‘down’ the list or unsub them completely.
1:31:42 – How do I import leads from Outlook account?
1:40:28 – For cookies, can the time be extended from 30 days to 60 days or longer?
1:40:45 – For us in Aussie timezone, presumably the Facebook video will stay on there so we can watch later. Is that correct?
1:41:02 – What is better – Drip vs Kartra?
1:45:09 – Any plans to expand in an ecommerce direction in the future?
1:48:31 – Where do I go to added pixel to my page?
01:44 – When you set up an A\B split test for 2 different prices for a product, what do you use for a “success page” if you are taking them to an another upsell split?
01:46 – My product isn’t ready yet, and I want to start building my list. I have a freemium. If I build a funnel that ends with delivery of the freemium, can I add additional pages to it when the product is ready, or would I have to build a new funnel?
05:54 – What is the root font if nothing is selected in the styles section?
06:47 – In sending my webinar link, should I use broadcast or sequences?
07:58 – I have set up my main Domain name from GoDaddy. When I sent a test email, I noticed my domain ends in @kartra.com. Can it be me@joetherehabber.com instead?
10:38 – At the end of building my product, there is a code I can insert into the sales page. If I’m using Kartra pages, do I have to put this code in? Will the basic Kartra analytics cover the sales analytics too, or should I put this extra code into my Kartra page as well?
11:50 – I created an opt in page and when I send the link for someone to check, it has a different name. How do I fix this?
14:00 – If I wanted to modify one of the Done for You funnels to work a bit more the way I want it to, are there Done for You funnels that are safer for me to customize (if I want more days, or more delay between the messages, etc)?
20:52 – Do I need to put a code on an opt in page for tracking?
21:27 – What platform are you using now for this meeting?
21:48 – When you select text when editing a page, the editing toolbar shows the font, the font size, but not the current line height. Why is that
22:52 – To do a Done for You campaign, what elements need to be in place? I have a service that I currently offer on my website that I would like to bring over. But I haven’t tried Done for You yet.
23:59 – I published my pages but I am unable to change the images on them now. Also, I saved a couple of pages as templates – where can I find them? Please explain a bit about how I would use / save those templates.
29:58 – Is there anywhere in Kartra where we can see a flowchart view of what we’ve already created to see what might be missing?
34:15 – My affiliates are being paid as soon as someone opts in. However, I want to set it up so that the payment is made when someone purchases the product. How do I set this up?
43:12 – How do I remove a buyer from a prospect list?
46:38 – Where are the SEO settings?
48:37 – Could you screenshare and demonstrate the new feature with campaign sharing? If I have built a funnel and want to gather the bits together, can you show that part in action?
58:01 – How do we test what we have set up without buying our own product?
1:00:10 – I loaded a 300 person list from optins from my website to Kartra – I don’t have a me@mydomain.com email address. I used gmail at the website and I’m waiting for them to be approved by Kartra. How do I get those email addresses approved?
1:02:45 – How do I set up an email account for my new domain? Is that done in Kartra or do I set up an email account through my registrar – GoDaddy?
1:03:50 – When creating an individual page inside of a membership, is there a shortcut way to copy/duplicate that specific page (post) in order to create similar pages? I don’t mean duplicate the whole membership site, just the specific page, where we then create a New ‘post’ and add that membership page content, Header, Text, PDF’s, Video, Download Box etc.
1:07:44 – How many people can join in a webinar?
1:08:17 – What is the best way for me to learn WebinarJam and test it with someone?
1:09:07 – Am I able to load a 4-part video series into Kartra that’s actually a free optin gift? Or do people always have to pay at least $1 to have access to a passcode protected product in Kartra?
1:10:08 – Should I start hosting videos in Vimeo, or just use the Kartra bandwidth?
1:11:36 – My opt-in form has my name and email in the opt in form. I don’t know if that’s just on my side. What should I do?
1:13:34 – Are the progress % boxes from the Done for You campaigns gone forever?
1:14:55 – If I offer a 30-day guarantee – are commissions to affiliates held until the end of the 30 days?
1:16:54 – Under affiliate program on sale – if I have a three installment payment and if I pay commissions for all payments and click on “following charges” – does this carry on for additional products sold to that customer?
1:17:50 – Is there a quick way to review my list from my opt-in and uploaded emails?
1:19:16 – How does Kartra count “downloads” of audio files? Does someone playing the audio file count as a download? I ask because I have audio files embedded in membership pages and on a new audio I posted 2 weeks ago there have already been over 500 downloads but we only have 175 members. I am wondering if people are sharing the links because that seems an excessive amount of downloads, unless people are playing the audio again and again and each play counts as a download.
1:22:00 – I’m creating my first product launch in Kartra and I have a non-techie brain. Is there additional help as I go along other than these Tuesday sessions?
1:25:20 – I created a sequence where an email is supposed to be sent after a lead watches the video. No matter what I do the emails won’t send when I test the funnel. How should I proceed?
1:29:39 – I need to change my thank you page and success page. Where do I go?
1:31:13 – Can you let me know where I can set up Tier 2 Affiliates on my Membership?
1:31:46 – mymaindomain.com is at a Weebly site right now which I will gradually move to WordPress and Kartra – so I can’t redirect that right now. I have got mymaindomain.life to start WP site & forward to Kartra and I have been watching the videos and have a bit of tech help to do it. Also, I have several other domains that have related material and I would like some of those to also point to Kartra pages, and have a WP base in cluster hosting. Should I build all the pages in Kartra or have blog pages in WordPress? Would this domain forwarding work?
1:33:37 – Is it possible to add comments under each video I place on a training programme?
1:34:15 – I am unable to see Milestones settings to set a delay for my affiliate payments? Where can I find it?
1:35:38 – What will happen if someone who isn’t logged in as a member tries to download the link? I am concerned that someone who is a member won’t be able to download the link if they aren’t logged in.
1:39:54 – In my Analytics info, e.g. form visit, does it record my visits as well as others or just others?
1:48:06 – With the new campaign share feature, I went in and bundled together each campaign that we have already. So if I make an additional piece to go with an existing campaign I need to go in and add that in. Is there an easy way to do that as you are creating the piece (like you would do with putting something into a category) or do you have to go back into the Campaigns section?
1:51:12 – Is there a way to identify people who visit my landing page? I have a tag for leads who click on a link built in to my weekly broadcast email but none have that tag assigned yet. This means people are visiting my landing page but are not on my weekly email list.
1:53:13 – I have noticed on my bill that I am being charged extra because I have exceeding my bandwidth (lots of videos in my three memberships!). But I don’t want to upgrade to the next level yet. What do you suggest?
1:54:58 – Can you do a quick tour of lead scoring and explain it for me?
2:00:26 – We have the 3-pack plan (custom domains). Does that mean we have 3 sending email domains or still just 1 email?
2:02:40 – I cannot find the page with the membership limits for each level. I have a campaign that includes a membership. I understand that if i share it that membership with another one of our accounts and I exceeded the # of memberships then I would get bumped up to the next level. At what point do you get charged extra – the moment you exceed the limit? Also, what are the number of membership site limits for Basic and Silver plans?
01:48 – Once an affiliate makes a sale, will Kartra automatically pay the affiliate or will it wait for me to approve something?
03:29 – What happens if there is a refund?
06:45 – Could you demo a membership site or tell me where I can see the full features and what is the roadmap of new features coming in the future?
09:57 – Can you please explain how automations are used as an item under My communications vs using it in a broadcast email?
19:21 – Is it possible to separate emails for our affiliate and user accounts?
21:45 – In the academy, is there an example of a training system?
23:13 – Do you feel Kartra could replace Mailchimp? Why is there not a Mailchimp integration?
24:53 – Automations under my communications has a global impact but using it in broadcast emails is specific and solely used in that activity. Does using automations under my communications negate the need for a particular automation set up in a broadcast email?
31:05 – Can I use Kartra for emailing, affiliates, and other goodies but redirect to a different platform (that I already built) for the LMS?
31:57 – What does migration usually cost?
34:51 – Currently, as a user, we have to use the same email as a user and an affiliate. Is there a way to change this?
37:28 – Can you show how to access Parallax feature?
40:05 – I have a monthly membership set up in Kartra. The membership includes two monthly webinars. I like to register every lead as soon as they pay directly to the webinar in WebinarJam. How can I do this?
41:49 – Is there a CRM or could you recommend one that integrates with Kartra?
43:13 – Does Kartra have a minimum price of $1?
46:04 – I send two regular emails a week with Podcast info and other updates. Do I create a campaign and just copy/change it each week or is there a better way?
47:17 – In my membership page, I have a lot of videos (links from YouTube). Does this eat up my bandwidth and slow down my page or my site? What happens if I add Podcasts with a link to the Podcast show?
49:32 – Where do I upload my E-book file so it can be entered into the post-sale download?
51:55 – I added a new lead, but accidentally put the wrong email. It tried to send an email but then it bounced back as wrong email. When I tried to go back and modify the correct email, it would not accept it. I even deleted the entire contact and tried to create a new contact, but it would not allow me to add the email saying that email already exists in the system (even though I deleted it). How do I enter this client?
54:26 – Is there a way to merge a product I created with a Done For You campaign in the checklist?
55:56 – Can I set up an automation in a way that people will not lose access to the membership directly in the moment they cancel?
1:00:29 – Can we track the following prospects to the right thank you page during the funnel process? For example, prospect 1 buys upsell 1 (A – $27) and not upsell 2, prospect 2 buys upsell 1 (B – $47) and not upsell 2, prospect 3 buys upsell 1 (A – $27) and upsell 2 ($97), prospect 4 buys upsell 1 (A-$27) and upsell 2 ($197). Does upsell 2 A & B need different thank you pages because of different calendar links?
1:06:40 – If we used a separate email for our Kartra affiliate account and another for our Kartra user account, do we have to go through the signup process again for our affiliate account?
1:07:33 – How do I differentiate between an E-book and a hard copy book?
1:08:45 – If I have customers with a tag and then set up a sequence with that tag as a trigger, will it retroactively send the sequence? Is there a flow chart view of the overall stuff in Kartra I’ve set up?
1:12:19 – Does the Parallax work on mobile?
1:13:16 – I set up a page split test, and chose to have Kartra determine the winner. It seems that, soon after Kartra determined a winner it stopped sending visitors to the other page. Is that how it is supposed to happen or do I get to decide when to stop sending traffic to both pages at the 50/50 distribution?
1:16:06 – I went in today to launch a new campaign and the Done For You options were all gone. What happened there? Does that mean I have to build from scratch now? Do my other ones still work? Are they connected and functional?
1:21:41 – What is the best way to post a squeeze page to Facebook? Can we post the page link and what will show up? Also, I know LeadPages has a Facebook ad creator. What suggestions do you have within Kartra?
1:23:38 – Can I set Kartra to the custom domain (Dodgers.com) and have a WordPress construct also on Dodgers.com?
1:26:59 – When do you use a sequence vs a broadcast?
1:29:21 – How do I set a custom thumbnail for a Kartra video?
1:33:34 – Can we change the favicon on existing pages?
1:34:16 – If I have several freebies and on each landing page with the same optin form, how do I tag them from which freebie they came from? What is the best way to handle this?
1:37:16 – Is there a way to adjust the size of the opt-in form so it will fit on my header?
1:39:50 – I just noticed playlists in the video section. Is it similar to Youtube playlists and what are major features or benefits?
1:40:26 – Where do I find the java code for the tracking code in the header, in Google ads? Does html work in the header?
1:42:33 – How do I ensure that the new pages are created under the correct domain so the favicon comes up?
1:46:53 – What is the root font for the page editor text?
04:33 – I am testing the products and membership features. During my tests, I noticed that when someone buys my product, she gets some default emails from Kartra. However, I cannot edit the default details such as sender name, sent from email and reply-to email. How do I do that?
05:55 – If a duplicate email is entered into a Karta form, does Kartra overwrite a lead with the same email in the leads list associated with the form?
07:02 – How does Kartra manage online courses?
12:38 – If I have one lead as part of two different lists, will I be charged for both?
13:00 – How do I use a Karta form with my WordPress site?
28:05 – How would the accounts work if you’re an agency using Kartra for multiple clients?
33:52 – Does the timer in Quick Start funnel starts when a lead click into the first video or opens the first email or something else? What is the trigger that starts the timer and can you adjust the timer for longer if desired?
36:55 – Is it possible to assign a unique URL to a pop-up box?
54:04 – If clients have a payment plan, are they able to pay it off early via the portal?
55:51 – I shall be promoting a webinar on Facebook. How do I use the tracking pixel to communicate better with them if they don’t sign up?
57:30 – I have a product partner for one of the programs and would like to give her access to everything around the product, help desk, etc, but not the full access. Is this possible and if not, do you have a suggestion for a work around?
59:00 – Do we have an ETA on the funnel sharing and do we know what that includes i.e., will there be a visual funnel builder?
1:01:06 – I got this message from my tech people: As of now Liquid Web cannot have identical CNames, means, we can only add one subdomain to Kartra. Is there any work around with this?
1:02:51 – Does Kartra have a CRM like ActiveCampaign?
1:04:31 – I’m about to drop a Quick Start Funnel and I changed a few things inside such as email timing and shopping cart redirect and I want some help checking my math to make sure everything runs as smooth as possible. Is this best done by utilizing the Concierge service or is there a better way to get some consulting with some more in-depth questions before we send out the Quick Launch Funnel?
1:05:53 – Do the exit popups work with cell phones?
1:08:05 – Can you please explain the difference between signing up people as affiliates versus the broker side?
1:10:02 – Which new feature that’s in beta / development are you most excited about that’s coming soon?
1:13:27 – How about using CloudFlare for DNS services for the subdomains?
1:14:09 – Will there be a replay?
1:14:53 – How do I migrate my landing pages and emails from Get Response to Kartra?
1:15:47 – Some of your instructions say we need our own SMTP. What does this mean? Do I need to an external service such as Aweber or can I do set up the emails in Kartra?
1:18:50 – Can we do less than an hour Concierge time?
1:20:06 – I have a website in Weebly, which I may keep part of or move part to WordPress. If we build our web pages in Kartra and host them at our WordPress site, do those only work as long as we have our Kartra membership or do we own them?
1:32:02 – Is there a premium chat support?
1:33:40 – If I have Kartra, do I need GetResponse and Leadpages? The video that I am going to put in the form I am building, is a URL. Will this create any issue?
1:40:00 – I want to do an online business summit with several speakers. Can this be done through Kartra?
1:42:22 – Do I need an email account to work with Kartra and when I send out emails can they respond to me?
1:44:28 – This is the first time I’ve heard of funnelytics. Does it directly integrate Kartra to make funnels?
1:52:41 – How to get 3k Youtube subscribers onto list?
01:24 – We have an existing membership program with 180 customers who are charged monthly or annually for their membership. The recurring charge to their credit card is initiated by our current platform which sends the recurring charge to Authorize.net. How do we handle these current customers when we switch them over to Kartra?
04:55 – The email sequence nurtures and drips on lead that have seen the VSL but haven’t yet bought it. If the lead who is being originally emailed and prompted to click on the VSL (the click sequence) don’t ever click the VSL, do they get those 3 days worth of those 6 emails total and no more after that? If that’s correct, is it a regular practice to put them into another kind of funnel so they aren’t just cold emailed 6 times?
10:49 – Is there a way to automatically trigger an email based on a custom field date?
13:23 – I have an opt in form running. How do I get notifications when someone fills out my form?
14:36 – How do I migrate a massive course from Thinkific / Kajabi / etc. to Kartra?
17:03 – I want to run a limited time offer. I have 15 subscribers, should I not use a Done For You campaign and just set up a product and try to build the pieces (sales pages, emails, tags, etc) or use another campaign?
20:43 – If I choose to substitute out the payment gateway for a URL of my own payment page, inside a Quick Start Funnel and some one buys from me, how will Kartra know to stop sending emails to get them to buy when they use my buy link instead of a Kartra associated payment gateway?
22:45 – I want to sell SAAS software on JVZoo, can I use a pre-made funnel in Kartra?
27:37 – Are our videos for VSL hosted at Kartra? How about our membership videos?
31:01 – My present funnel plan is Facebook Ad to webinar on EverWebinar then to purchase my automation in Kartra. Is there a Done For You that you advise?
33:16 – You showed a page like a home page of a membership site and then a subordinate page that would be specific to the people on that level of membership. Can you explain how do I do that?
37:46 – On the 4 day cash machine, is price point 2 an upsell or it is necessarily?
41:46 – If we use concierge, can we get an estimate of how much it would cost to do what I need?
42:03 – Can concierge communicate in other languages as well?
42:45 – How does the social share buttons work when added to a page? How to control what is shared?
44:55 – What is the next step after applying to be an affiliate? Do I get an email to advise? Can I get non-Kartra users to be my affiliates? How do I invite them and get them set up?
48:04 – If we’re not super techy but and don’t have extra money at the moment, do you think we can figure this all out on our own?
49:51 – How do I edit a video hosted page – Og or Meta data?
51:03 – I’m selling an online educational classroom management course with 9 videos to be released every two weeks. Membership will only be of 12 months. It will include a Facebook select group to give additional support. Is this a membership portal item?
53:47 – Is it possible to move an activity from a main sequence into a sub-sequence, or does it have to be re-built?
54:54 – Is it a two level affiliate pay so if they sign up as an affiliate for our product and then start also promoting other products, do we earn anything on those secondary items?
56:13 – Can you tell about new video analytics?
1:04:46 – Frank Kern quick launch funnel has a VSL that has a timer that never ticks. The timer in the email sequence works fine. I tried to test it many times. What should I do?
1:07:24 – What is the difference between released and drip?
1:15:35 – What does it mean a domain name being verified on Kartra platform?
1:16:32 – I know we’re not supposed to change our Kartra name. I was also wondering if the email we use at Kartra should have that same master name?
1:20:25 – Release is when the video is given at time of sign up and drip is when a video is released at my schedule. Can it be two weeks at a time? What is the reason for connecting the domain name? How is my website on Godaddy connected to my funnel?
1:28:34 – Can I send emails from Yahoo and receive on Gmail?
1:32:20 – Do I have to apply for a corporate email?
1:34:24 – I have made a thank you page, register for webinar page, my products, which is the videos, Facebook group link, video download, membership section, etc. Will they all link at some point?
1:41:09 – Is there any reason for someone in Italy or Greece to not be able to see a Kartra page and get a “this page doesn’t exist” or something similar? Also, was there an issue with the site?
1:43:33 – Where do I find a live chat option?
1:48:51 – How do I set up a simple branded thank you page?
01:33 – For our membership site, we have our annual members set up with a subscription. Since there is a large amount of money, I want to have a reminder sent to members before their credit card gets charged rather than have surprised people ask for refunds in a year. What do you suggest as the best way to automate this since each member has a different start date?
02:57 – When I edit a basic simple email for a broadcast in the body, and hit enter to go to the next line, the cursor jumps to some other place in the email. What should I do?
05:24 – If I don’t have a sales tax ID, can I use my social security number until I get one?
09:26 – What format does a video need to be in before it is uploaded?
11:38 – I am trying to segment my list. I have an opt-in form with radio buttons and I am trying to tag people according to which radio button they click. I have tried to add an automation on the form level but it does not work. What should I do?
12:56 – When doing an order bump, what is the best way to send the person to a thank you page or send them an email based on whether they did/did not take the bump?
14:19 – Within my forms, how do I create a success page? Is a success page the same as a thank you page?
15:10 – In 2 weeks I would like to advertise the course with a few webinars in which people can ask questions. Which Done For You package would you suggest I should jump into? Do I need to use a separate webinar platform?
16:57 – Is there a need for people from Canada to do anything with the social security ID?
18:49 – In creating a funnel on Kartra, does our initial list builder actually builds the list or do we have to create a list of emails to add to this for doing the offer?
20:25 – If subscribers are coming in at different times, will the AR start from day one from the day they subscribe?
21:01 – What is handbrake?
21:47 – I am trying to build my homepage in Kartra where I uploaded a photo of mine and it shows perfectly in the page builder. However, when I publish the page and have a look at it, the photo does not appear. What am I doing wrong?
23:14 – There will be funnel sharing coming this month. Do you know if this means you will be able to copy all pages, sequences, automations etc from one account and be able to put it in another account?
24:29 – I understand that bumps cannot be used with PayPal, but does that mean that if we have one product with a bump that we should not integrate PayPal at all or just not have it as an option for that payment form?
27:19 – How do I highlight boxes and arrows? How do I blur out personal information (like email addresses) that show up when I record a how to form within my Kartra account?
31:38 – I have a funnel drawn out with pages, sequences, adding tags. etc. Is setting this up all within my account something that Concierge does? How do I know how long this will take them so I can estimate costs?
32:43 – Is there a way to style the links in the emails?
35:41 – If I add a thank you page to price point one that has an order bump on it, will everyone be directed to the same thank you page whether they actually took the bump or not?
41:24 – What is the best way to make the end of the funnel opt in instead of the official cart?
44:13 – From Kartra’s perspective, would you explain the differences between lists and tags, and how we can best use them within Kartra?
50:19 – I have been testing emails from the Quick Start Done For You campaigns and I can open them on iPhones and computers but i have not been able to open or see the content of the emails on android. What should I do?
52:03 – Just as Screenflow is for Apple, what is the option for Windows?
52:43 – What is the best way to edit together several webinars? Can I do this inside Everwebinar?
55:01 – If I want to ask my list two questions that require a written response, what’s the best way to do that in Kartra?
56:07 – Are there any good sites for watching videos on how to create forms, pages, lists, etc. beside Kartra?
57:39 – I want to try to have a section with an opt in that adds a tag. Can I then have the section with the order form hidden to users with that tag after the optin? Is this correct that the page has to be refreshed for the section to be hidden?
1:08:56 – Can you have two different PayPal accounts, so one sequence has one and a different sequence goes to a different PayPal account?
1:09:41 – How do I get an answer to a question when I am designing a page? Is there a chat, and if so, where do I find it?
1:15:07 – Is the only option to either address it with CSS or with hiding sections depending on the screen size? I have a button with a large text but not so pretty on smaller screen and want a smaller text on smaller screens. What’s the best way?
1:20:01 – We have some members who can’t access certain pages in the member area from iPhone or iPads. What should I do?
1:23:16 – Can Kartra be used as a full e-commerce store like Shopify?
1:25:12 – Is there a way to have a time lapse scroll option on the replay webinars?
1:31:14 – What is the best way to have social media icons side by side?
1:34:35 – Will Kartra allow me to build a complete website or just pages?
1:35:31 – Is there a way to do a social media share that is not listed?
1:42:58 – Is the Kartra Academy separate from the Kartra home?
1:45:59 – Are there members from multiple countries on your webinars?
1:48:21 – How do you remove the background in a box?
1:49:42 – How do tags work to create an action?
1:53:09 – Moving from one host to another, is there another way to do beside changing the cname?
1:54:11 – Is there a way to have a general dashboard in membership to show locked and unlocked programs and one area for customer to login?
1:56:31 – How does portal works?
01:34 – Regarding memberships, on the “notify your members” section when a post unlocks email, is there a link to the most recently added post? Is there a way to link to a whole new category instead to just a new post? What is the best way to update an existing sequence? The step number assigned to a block does not change when I modify a sequence. For instance, what used to be step #3 now is at the end of my linear flow (so it became step #7), however it kept the #3 on it. How do I change this?
07:18 – How do I set up an anchor link in text?
10:05 – I’m having trouble getting the help icon included in my pages. I have added it several times, saved it, but it never stays. What should I do?
12:20 – Why do we have a limit to the amount of emails we can send?
13:45 – I did a webinar lask week and would like to promote it to my list again as a replay. Where should I send the video to – should I put it in YouTube, host it in Kartra or embed it on a page within Kartra and send a broadcast message to that page? If I’m to promote it on Facebook, how would I do that?
19:26 – I have a 4 page sequence created in ClickFunnels. Do I have to recreate if from scratch in Kartra or is there a way to migrate my pages from ClickFunnel to Kartra?
22:31 – We’re about to import some different membership lists that were exported from Infusionsoft. We have a variety of products, each one with its own customer list. Some customers own multiple products and would be on different lists. How to tag lists so that they are imported in an organized way? If one customer had multiple products, what do you suggest?
25:05 – I decide to write a few new emails in a sequence and people have gotten to the end prior to these new emails. If I write new emails and activate them, will they get the emails in order with the delays or will it just blow through them all like Infusionsoft does?
27:43 – How to use the membership to deliver Done For You content? Is each product a membership? Do buyers have to have a different membership id/pin for each product they buy? What would be the best practices to deliver this type of product?
30:48 – I am trying to send series of emails to my email list of current customers from a face to face business. What is the right product in Karta? How do I import my list of current customers from my Google contacts?
34:03 – When I am editing a Kartra Page, sections don’t move freely with me even when I use
the double arrow. What should I do?
38:04 – I was adding an email list. On the confirm ownership of your websites page, I accidentally typed the wrong email that it is trying to send a code to. How do I correct my email?
38:45 – How to check out blocked leads in Katra? Also, during setting up the affiliate program, when should I use Kartra and WebinarJam?
42:40 – What are the pros and cons to Kartra shopping cart vs 3rd party shopping cart?
46:34 – Is there a difference in the traffic speed, whether I open my homepage with a page code in WordPress or open it directly in Kartra? Is a Kartra page which is redirected by subdomain slower in speed instead of opening this page just directly in Kartra?
47:39 – I am creating a sequence that is triggered by an optin. I started with a Done For You campaign that has the welcome email send immediately but then when I had to edit the optin form it asked me to create a welcome email. Should I just take the first email out of the sequence so it doesn’t duplicate?
49:21 – Regarding importing a list, how do you cleanse your list prior to uploading?
52:19 – Any benefit of using a Mailgun or similar vs KartraMail? If you use a Mailgun type service, does that remove the Kartra logo in the footer since we are not using your spam system at that point?
53:46 – I am trying to set up a double optin in a Done For You campaign. When I add the {optin_confirmation_link}, how is it displayed to the email recipient?
55:45 – How can I access my dashboard? Can I set up affiliates links/pages so they can get paid accordingly?
56:52 – If the lead is inactive with the red dot, is there a process to make it active or do they always remain inactive?
58:37 – When I email my list in the old autoresponder to sign up for Kartra, can they have choices of which lists to opt for?
1:01:50 – I have two 5-week courses, which I intend to sell separately, i.e., one basic and one advanced if the basic participants want to go further. Can a membership site be used for just 5 weeks? Presumably, the advanced course would be a separate membership course, is that right?
1:02:50 – Can a membership page be displayed or not, based on a tag?
1:06:00 – After constructing a campaign, how can I go back and insert a page? For example, if I want to insert an extra VSL page, how to do it in Kartra?
1:14:32 – Is there a way to limit the number of file downloads?
1:15:33 – Is the academy same as the dashboard?
1:18:30 – Can you give a few use cases of expiring tags?
1:20:06 – Is Karta a payment processor like SamCart?
1:20:56 – Can you change the arrangement of multiple dropdown tabs?
1:21:41 – I am going to use WordPress for writing blogs and I will link the WordPress blog to the tab on Kartra. Should I use a subdomain for the Kartra site? Can I use another subdomain for my membership?
1:22:51 – How can I use the WebinarJam extension to share my screen in this webinar?
1:23:24 – Do I only need to use Kartra for autoresponder and everything else is done through WebinarJam?
1:24:20 – What are the examples of usage of WordPress?
1:25:29 – Would you show the process for banning a customer or killing their access?
1:27:56 – Do I need SamCart with Kartra?
1:28:11 – Can you post sale video within Kartra, e.g. record button and instant upload?
1:31:00 – Can you do chatbots and live messenger in Kartra?
1:31:43 – Why do I need the Kartra plugin for WordPress?
1:34:32 – How long does it take to get approved by Stripe? Can you use PayPal with Kartra?
1:35:32 – Does Kartra have a report builder?
1:36:16 – Will Kartra be creating a continuous optimisation feature?
1:37:53 – Do I need two different membership site for my two 5-week courses, as I want to have different copy on the homepage for each 5-week course? Also, can this be done through Kartra?
1:40:19 – I have Stripe and Paypal. I’m still paying for authorize.net as well. Can I cancel authorize.net since I have the other two gateways?
1:47:23 – Why a person would want to share a funnel?
01:38 – How to unpublish pages? How to set up page goals? How to create a blog? How to add Google Analytics?
06:05 – How do I send a link in an email that will trigger an opt in?
07:33 – How do I put my company’s logo on top of Kartra’s logo in the emails?
12:17 – If I assign a tag, does it automatically add the sequence? If I assign a list, does it automatically trigger the sequence?
13:10 – How do you suggest to use the SEO section of the page?
22:08 – How do I change the font of a billing form?
22:43 – Is there any date for Zapier integration or Kartra scheduler?
30:54 – I would like to have Facebook ads to a webinar to eventually buy my online videos dripped with emails associated with the membership. Can Kartra do this?
32:03 – If I have an email list csv file, can I upload them into Kartra email system?
33:49 – How do I move the unsubscribe up to my logo area?
35:31 – What is page OGs?
36:20 – The index page is actually your home page, so it does not need to be called index. Is this correct?
37:42 – What is the video bandwidth limit?
41:12 – Can I record a webinar on EverWebinar?
41:36 – How do I upload audio in Kartra?
43:29 – How do I use the broadcast to send email or sms to my contact list?
44:46 – Can I build a membership site through Kartra?
45:18 – I have a five email sequence after an opt in form is filled. Now I want to continue sending a weekly email to the people. Is it better to start a new sequence? Should I use the tag or the list to trigger the new sequence?
46:31 – We offer digital courses. Each course is a standalone membership site/product. Then we upsell full access to all the courses. This means if people bought the upsell, they will be given access to multiple membership sites. Is there a way to send only one welcome login information email?
48:32 – How do I set up tracking progress of a prospect’s viewing of a video?
55:18 – I am not seeing any GDPR check boxes on my home page. I cleared my cookies and history but still don’t see them. What should I do?
56:51 – How do I set up welcome emails manually?
59:28 – What Kartra feature do you feel is underutilized?
1:03:52 – What would you recommend for doing a video that can be uploaded in Kartra?
1:06:33 – If I want to host several files and I want to do that in the membership area, how do I hide these from members of my membership site?
1:07:33 – Is there any other option to use other than the 4 payment gateway choices?
1:08:32 – I’ve just started using PressPlay player for my videos which has some good features. Am I right in thinking these features will work on a Kartra page?
1:09:36 – Can you explain what a tag is?
1:10:54 – Can you explain the style section?
1:15:04 – How do you integrate Facebook lead ad into Kartra?
1:16:23 – Can you disable sending a welcome message for a single membership site?
1:18:51 – If I have a lead(s) in my list with different email address, can they be merged? If not, can I remove/delete the inactive subscriber?
1:19:27 – What functionalities does the CRM have? Can you make a call out of there? Is there a dialer?
1:20:33 – Is there a separate Stripe for each product?
1:24:15 – Can you explain the difference between a lead being blacklisted vs. multiple soft?
1:25:42 – I have a lot of interest in my site, and have a lot of opt in choices. Many of the same people are opting in to different opt ins and finding themselves in several different funnels. So some people are getting communications from four funnels. Should I have them all dump into a single list versus a different funnel/sequence? Should I limit sequences by making more automations?
1:28:35 – When merging my list from another CRM, would it keep its lead affiliate? I want to change an affiliate, does Kartra allow this?
1:32:12 – I want to have a Facebook ad that has a link to click to go to a webinar registration. Is that how we integrate Facebook ad to Kartra?
1:33:12 – Is it better to create multiple lists and add customers to different lists depending on what they purchased vs doing this via assigning categories and tags to their profile?
1:34:20 – What does the welcome email from Kartra say?
1:37:20 – Can you tell us about tags and their best practices?
1:41:43 – How do you center pictures and text when the icons don’t give us that choice with the orange bars?
1:42:56 – I tried an expiring tag for welcome back and it does not seem to work. What should I do?
1:45:24 – Should I just dive in and start the transfer of information or is there a training sequence that I should do first?
1:47:09 – Do I need to use Facebook paid ads to lead to a webinar or can I do it organically effectively?
1:47:53 – Can you tell about the charges?
1:51:32 – I am just starting to create categories on the side seem separately. After I create each (page, campaign, etc.,), how do I link them to make my funnel?
1:56:54 – I am about to do a program and will be recording videos in WebinarJam. Can I easily integrate this into a membership section in Kartra?
01:43 – Can we have the replay with video control?
06:46 – How do I clone a membership and then modify it?
12:35 – I have a free product opt-in that I would like my affiliates to promote. The lead will go through my funnel until I pitch the paid product. When the lead purchases the product, I would like the affiliate to receive credit. If I set my free product squeeze page as an affiliate page for my paid product, will that work for my affiliate to get credit at the end of my sales funnel?
14:20 – Is there something wrong with the sequence builder?
15:56 – Can we make two sequences out of one form?
18:03 – Does the split-test feature works in conjunction with Google Ads?
20:06 – How can members access from the email I send (not the automated Kartra notification email) directly to their new post without having to go through the membership home page?
24:34 – Is there a way to have affiliate cookies last longer?
26:13 – I’ve set up 3 levels of membership in a single membership program. A number in my list have already completed level 1 of this membership program so I added them to my members list at level 1. When I did that, the system automatically sent out login information, so I sent out a broadcast email apologising because the content was only partially complete. If I remove them from the members list until I complete the content, will I be able to add them again and will the system send out another login email?
27:27 – A sequence has a public description. Does that mean that people subscribed to my lists can see the sequences they are in?
29:47 – I have built all of my pages in upsell and downsell pages but they are not showing up when I do a live test from my sales page. What am I doing wrong?
32:52 – What do you suggest to do with members that say they can’t login? They have tried to reset their login but they just get sent to their old login that doesn’t work. How do I change the password?
35:21 – Is there a way to promote a product/service in the marketplace?
36:25 – My antivirus injected some CSS code on my Kartra pages. I found somewhere else that the solution is to disable certain Kaspersky features to avoid this from happening again. However, I still need to remove that “main.css” code from my pages. Where do I find it?
39:19 – Is there a way to customize the affiliate dashboard or create a custom affiliate dashboard that is not a Kartra dashboard?
40:29 – Where is the place where all the code reside?
46:53 – The page shows that I am trying to add a pixel but I get errors on my pages under the pixel helper like its not working. What should I do?
48:33 – What does OG stands for?
49:47 – How to get my free pdf into a simple list builder. It always tries to ask for credit card info even though it is $0.
51:17 – How do I put pages on my WordPress site?
54:10 – Does bump offer work with PayPal?
54:24 – How can I setup my own domain? Also, should I use a domain I already have that’s connected to a WordPress site, or should I purchase a new domain just for Kartra?
1:05:19 – In forms, can you create custom fields and sections?
1:16:01 – How can I link one membership to the other without the user needing to enter the login info again?
1:17:31 – Can I clone a funnel?
1:19:26 – How do I find the leads who unsubscribe from my weekly broadcast email list?
1:20:31 – Are the hosted files available from within the membership builder? Are images uploaded into membership area or page builder?
1:21:17 – What would be the best way to link your website and your Etsy store? Is there a way to make it automatically set it on your emails?
1:22:20 – Can I revoke access instead of removing or are they the same? Also, once my content is complete, can I then grant access to restore the privileges of those I prematurely added?
1:23:11 – How do I create a two column section for mobile format?
1:24:41 – Can you sync Kartra’s contacts with SuiteCRM so that any new contacts go into my CRM?
1:25:21 – Is there a way to set up preferences for font and branding colors? Is there a way to set up the membership site colors for members viewing?
1:27:23 – What are the arguments for and against setting up multiple membership options/levels versus a single membership with multiple levels of membership?
1:30:24 – Is it better to have more and smaller and more specific email sequences or one big “tree” contract instead?
1:32:54 – In the upsell product, is “accessing your product contents” when it is a webinar, considered an integration?
1:34:52 – When will the chat function be available 24×7?
1:42:50 – Can we expect more page templates soon?
1:45:29 – What is the easiest way to move a list into a membership? How does the new membership form fits into the mix? What is the best way to let the clients know and login process?
1:49:46 – What is the best way to restrict earlier content from new members? I have an annual membership and monthly membership. I don’t want people who sign up as monthly members a year from now to access a whole year worth of content (we add monthly). The only thing I can think of is every few months to create a new level (and then new cloned membership) and add the new monthly members locking the earlier material. Is there a better way to do this?
1:51:22 – How can I make sure the ‘&’ doesn’t show up as ‘&’ in my drop down choices on a form?
1:55:07 – Can you set up a tag (after a year) if they switch to a monthly membership (they switch to a different level)?
01:53 – Do I need to delete the Stripe integration so that only Paypal shows on the checkout? If I create another campaign in which I do want to use Stripe, how do I add the Stripe integration if I have deleted it?
05:07 – How do I set up recurring emails?
06:51 – When using the Quick Launch Funnel, can I do the entire sequence without a video? Will that change anything?
07:52 – While testing a campaign or funnel to make sure all is working, if I find an issue in the flow, can I delete the lead and any reference to the test email so that I can retest using the same lead once I resolve the issue?
11:38 – How do you load a pdf file for your members to download?
13:57 – I need to set up emails for my funnel. I have built my membership site, my funnels and even rebranded my product. The final step is to create emails and write the copy for it. Do you have any email templates?
15:46 – How do I get notified when I have a new lead? Is there a way to get a daily or weekly recap?
18:59 – Do you know any free tools that we can use to test our email database and remove undeliverable emails before importing into Kartra?
20:49 – My Kartra page seems to load very slowly. What can I do?
22:40 – Should we setup our main website homepage with Kartra or WordPress? Also, are there SEO considerations to think about in regards to one vs the other?
23:34 – Does Kartra allow me to setup my affiliates and send them their links and their details?
28:27 – Can someone pay into an immediate donation?
30:02 – In a membership page, can I have two hosts?
30:55 – If I have groups of people on two separate lists, can I merge the lists or do I have to choose each lead and subscribe to a list one by one?
32:46 – Can I identify whom I want to send a broadcast to with either a list and/or a tag? It seems to be asking for both. What if I want to identify through only a tag?
35:09 – If I have four different membership levels with slightly different content, do I have to make access to the content by post or can I do it by category? Can I assign tags to different levels or posts or when a specific section has been completed or opened? How does that work? How do I make a welcome note customized for an individual membership level? The price point is different for different membership levels, but it is only expressed by checkout. Is this correct? Is the membership level automatically on the login detail email then? If there is a 14-day period for refund, how do I set up the end date? Can different membership levels be subscribed to different lists? How do I charge for a group class? If there are 10 people and the price point is per person, how can I sell a group price for a group membership?
43:17 – What is the best way to send an individual email/broadcast?
43:45 – The best way to set up daily emails is through a broadcast. Do you agree?
45:46 – How do I hide a whole page (on the Kartra site) until someone purchases a course (I want a welcome page hidden)?
49:25 – In which cases might it be better to have a tag and not a list or vice versa?
51:23 – How do you web optimize a picture?
52:42 – When creating a membership, is there a way to have a drip sequence over 7 days and also a paid version that gives instant access to the same content? The only thing I can think of is to have 2 sections within the membership. The first one would be the drip content and the second one instant access to all the content. Is that the best way to do it?
55:13 – Do affiliates have to be a subscriber to Kartra or can a non-subscriber be set up as an affiliate?
56:11 – How is WordPress better for SEO?
57:31 – How can someone in my list consent afterward to GDPR?
58:07 – Can a caption be included for each presenter – name and affiliation?
59:40 – Can we set Kartra videos in the membership portal or on a Kartra page to be view mode only and not downloadable by members or the public?
1:01:47 – Is this webinar available for review later?
1:02:40 – Going back to the comment about SEO and WordPress/Kartra, I only have my blog pages in WordPress. Should I have my home page on WordPress for best SEO?
1:03:19 – If I use blankslate for my home page on WordPress, does that suffice as an ‘index’ page on WordPress?
1:10:32 – When I save a footer or header in the favorites section, can I edit it there and know it will be edited everywhere it is located?
1:11:52 – What happens when we install the prebuilt sequences (like 4 Day Cash)?
1:16:09 – I have a WordPress site with blog plus usual about, contact etc. pages. The blog has a lot of content. The site ranks on the front page of Google for one of it’s relevant keywords. However, the site has grown over the number of years. How can I clean the site up using Kartra but not risk losing the ranking?
1:19:11 – Is there only one Stripe key for each business?
1:20:06 – Are categories and tags independent and separate within each part of Kartra e.g. campaigns, products etc. or are they global and available within all parts of Kartra?
1:21:46 – My Kartra page name does not match with the SEO parameter page. What can be done about it?
1:23:23 – Can I manage more than one business venture with my Kartra account?
1:25:21 – Does changing my homepage to Kartra affect my SEO, keeping all the blog content and just adding new blog content?
1:26:28 – In regards to integrations on WebinarJam, I enabled Kartra but how do I set up rules and what do those rules really do?
1:28:42 – Can you set up payments to view webinar replays?
1:29:36 – Can I regain access to my Kartra email account if it was suspended once?
1:30:06 – When setting up one of my memberships I inadvertently deleted price point 3 and when I added one more price point it became prive Point 4. Can I resurrect price point 3?
1:32:12 – After I go on a SEO parameter form to hide from search engines, I see that the Kartra page name and SEO page name are different. The SEO page is the same name as the original page that I cloned the current-showing page from. Does that make sense?
1:33:14 – Can I rewrite the meta phrases and words or do I rebuild the page completely?
1:36:26 – Before I upload a big long list, what is the best site I can use before moving the list over from ClickFunnels?
1:39:24 – Can I have an eBook offered for free and with a countdown timer for 7 days and then if the customer does not take the free eBook offer off, the eBook becomes available at a price. Do I have to have a separate page without a timer or can I just hide the timer section?
1:41:59 – I am about to mail after a lapse while changing over from ClickFunnels to Kartra for a few months. Can you give any tips to avoid spam issues?
1:43:30 – Can I tag people based on how long they have watched the video and resend them another email, based on how far they got in watching the video?
1:44:45 – If content is hidden on a membership site, why does it still show the title of the section?
1:47:28 – Can I create tags for videos I have hosted on Vimeo or can this only be done if hosted on Kartra?
1:50:23 – When I created my WebinarJam account, I misspelled my first name. In all of the test messages, it is showing Roert instead of Robert. Is there any solution or do I need to legally change my name to Roert?
1:51:32 – Can I set up MP3 like videos and track how far they got in listening or should I create a video with Camtasia and add MP3 file on video?
1:52:48 – I have PressPlay player for videos. Will it work in Kartra?
1:55:12 – Can I drip content with Kartra in a membership site?
1:57:39 – How many users can I add to my account?
02:02 – I can host audio inside of a membership site on Kartra. Does Kartra provide what iTunes require to publish a podcast like Libsyn does?
05:00 – Leadpages has a pop up when you click on a button that says “download now or give me the report” to fill out your name and email. I have created a landing page in Kartra where you have it all on one page. Does Kartra have those pop up small windows as well?
09:03 – What is the support system for helping with questions?
12:13 – How well does the countdown timer works across multiple devices?
18:13 – How do I set up timers in emails so they work based on sequence time when subscriber opens his email?
38:50 – Is there a way to do a test email without actually sending to list (to check for undeliverables and such)?
40:47 – What is the difference between a success versus confirmation page? Are there any forms with GDPR options already done with radio or checkboxes that we can edit?
43:46 – Do you get more flexibility in building pages when you build everything yourself versus using the Done For You campaign?
45:56 – When creating a membership area, is there a way to use assets that we have already uploaded or do I have to reupload them everytime?
47:09 – Is there a way to create an automated recurring email?
48:18 – Can you review A/B testing, and areas where A/B testing can be used (pages, sequences, etc.)?
52:14 – What is the best way to know where my traffic is coming from to a landing page? Is there a place to put Google Analytics on the pages in Kartra?
54:17 – I used the Done For You campaign template. I made updates, changes to it and saved it. I went back to work on it again and I can’t find it. Where can I find it?
56:18 – How do I change the initial email sent out to an affiliate before they are approved? How do I add existing affiliates connected to existing products from a previous program that we are transferring to Kartra?
58:38 – I am trying to edit the Done For You book funnel upsell page. I duplicated the text box under the green button at the bottom of the page and trying to move it under the red button. How to move it? How to just add a text box without the duplicating part?
1:03:50 – On my Kartra web page I have a opt in form with custom field. How do I get notified when a person fills up this form? How do I quickly find which lead filled up this form? Also, how do I see what they keyed into the custom fields?
1:05:32 – I created an opt in form in a landing page and a follow up thank you page. The page shows up fine on the screen but when it is emailed, it shows up in the email without any of the changes. Instead, it still says the default thing. How can I change this?
1:07:50 – I have a custom subdomain that points to Kartra. When I create a new landing page can I use the subdomain and the new page name?
1:09:30 – Is there a way to manually update customer lifetime value?
1:11:23 – If a lead completes a sequence and is marked “complete”, can that lead be sent through the sequence again?
1:11:47 – Where can I find an example of what a membership site would look like? Is it best using tags for my list to identify where they’re coming in from or do you create multiple forms that feed into lists? What platform do you house training videos on?
1:17:29 – What are the differences and similarities between sequence versus automation? When do you use sequence versus automation?
1:19:36 – Why do you never do double-opt ins?
1:20:47 – What is the best way to offer a series of ebooks so that the leads can purchase each one individually? The main consideration is that if I do different price points I can automate a subsequent process via Zapier using one zap. The Zapier integration that triggers on a purchase requires configuration for a specific product and a specific funnel, after that you can select per product or any price point. Is there another way to do this that is better/best practice?
1:24:08 – Is there any way to add tracking / javascript code in membership product content pages?
1:24:51 – I saw the email that the affiliate program for Kartra is changing. Will the links that we are using also change? Can you briefly explain the situation with the Kartra affiliate program? Is the new group something like a commercial affiliate program than anyone can belong to (or sell Kartra)?
1:26:41 – Can you change the sender details for email notifications such as the invoice receipt email, etc.?
1:29:13 – Where can I find the information on fee for affiliate management?
1:29:46 – When a lead does something (opens my email), how do I decide whether to assign a tag or subscribe him to a list?
1:31:32 – I went through and got 100% of the Done For You Quick launch funnel and saved it every step of the way. Now it’s gone. And my progress is back to zero. What did I do wrong?
1:32:26 – Is there a difference between the Google Analytics code and Google Tag Manager? I can see where to put Google Tags but is this different from the basic UA code?
1:36:26 – Is there a way to add pages to a Done For You campaign?
1:46:04 – I added my own email as a lead and subscribed it to a list called Kartra owner. Then I created a sequence so that when someone fills up contact me with custom fields, the sequence sends me as a recipient (Katra owner) to let me know someone has filled up the contact me form. I tested it, but I did not receive any email. What should I do?
1:49:02 – I am trying to set up a photographic membership site. Can I add more than one image per page?
1:57:13 – Can I put a pop-up opt in on a WordPress blog post to my Kartra opt in?
01:01 – How to set up an email in a sequence to send at a particular date and time?
04:11 – If I turn on the approve comments, can I set specifically where the notification goes to or does it goes to the main email for the Kartra account? Can the notification go to more than one email? Do they contain the link to the specific post on which there is a comment? If I do not have approval turned on, do I still get notifications when someone posts a comment? Can anyone who has team member access moderate the comments? What access would they need – just access to the membership area?
07:22 – I’m having a problem with the affiliate link and I can’t finish a product. What do I need to do?
11:51 – When creating a sequence, I want to hold people at the end so that I can add more later on. What do I need to do when I add on the next new element (i.e. a new email) and get people held there to move on to the new email and have anybody who comes through later not have a wait there?
16:02 – When creating a new email, there are two options at the bottom of the screen. What do these mean?
20:37 – I have a domain that is currently being redirected to my main site. I would like to disconnect it from there and have it attached to my Kartra account. How do I do that?
21:59 – If a sequence has two starting points, is the sequence triggered based on “and” or based on “or”, that is based on all of the starting points or any of the starting points?
59:50 – Is it better to build an email list first or do the product launch first and target market?
1:00:53 – How do you delete a sales page which was created by mistake and is now showing as sale page one, as I only want sales page two to show?
1:01:39 – Where do I start with Kartra? What are the best resources for a walkthrough?
1:03:15 – Can you tell me when to use Kartra and when to use Vimeo for videos for 90 day trial? Can I use Kartra membership for an audio course?
1:15:00 – How do I link my payment button on the sales page?
1:18:39 – I’ve added a popup to my landing page but every time I open the page the original template pops up. How do I fix this?
1:19:30 – Do I need to connect my custom URL to the portal?
1:22:13 – Once my sales page is set up, how can I test it to make sure everything is working correctly before going live?
1:23:57 – Regarding portal and the sales page, which is what and what would my custom URL be connected to?
1:26:48 – What is the best way to set up the membership site so that the current members get access to our content that we launch but not our older content? Also, once they are no longer active paying monthly members, how can they still access the material they paid for but not the new material?
1:28:51 – I am unable to replace images in pre-build sections. How do I fix this?
1:30:52 – I have a list in Kartra where we set up a few emails for testing. Two of the emails that we use on a regular basis received a red exclamation point under leads and when hovered over it said blacklisted. Why does this happen? Can we fix those where there should not be any hard bounce?
1:32:15 – Is there a way to tag people that live in the EU and that didn’t agree to receive marketing emails?
1:34:53 – What is the typical order checklist of pages that one needs to create? When creating a funnel, all of the pages should already be created. Is this correct?
1:41:45 – I want to migrate people from ClickFunnels. How easy will that be, seeing that I have a 90-day sequence?
1:44:19 – Can affiliates be automatically paid via Stripe?
1:46:55 – When I get my customers to the sequence, I want to give them access to the course through Kartra. Is the system going to trigger that login when I start sending them emails? I just completed my product and at the end it says, “paste the code in the body section of your products main landing page.” If I am using a Kartra sales pages, where do I put the code?
1:53:06 – Can I include small surveys to direct people to another page based on their answers?
1:55:12 – Can Kartra store high quality images in the membership area for the members to download?
1:56:14 – How do I to set up timers in emails?
2:06:26 – I set up a domain name and tied it to Kartra. I would like to have my main website for the domain name held on WordPress. Is it possible to create a page within Kartra and have it branded with my domain name?
2:07:43 – Do I need to import my AWeber contacts into Kartra or do I just link it?
2:08:41 – How do you run a promo sale on an original price for a set amount of time without the use of a coupon? Is this something that would have to be changed manually?
2:11:17 – Do you have an affiliate programme and offer free trials to my learners in a training course, so that I let all the learners each use their free trial of Katra during the training? If the learners sign up for a full account, will I be rewarded as an affiliate for that?
2:12:51 – I have a whole website built on ClickFunnels for a customer. Can I use Kartra for transferring deitals from ClickFunnels to Kartra?
2:14:08 – I run a workshop every month on a different date. How do I create a single product and during the check-out, can I use a custom check-out form with a radio button (Choose one date) to select the workshop date? How do I send an email automatically after check-out and in the email use the custom field and say “Thank you for signing up for our workshop on XXXX date (based on the custom field)?
2:16:02 – Can I track how much of a video someone has watched on Kartra and pull them back via email to let them watch the rest?
2:16:27 – How do I export my contacts in Kartra, including exporting the tags and list name that each contact is assigned to?
2:17:49 – I am contemplating if I should abandon my click tracking software I’m paying for (ClickPerfect) and solely rely on Kartra’s? Is Kartra’s click tracking analytics data easy to read and find?
2:19:03 – Where to embed the tracking html code into the sales page body?
2:20:31 – As I clear the cache for both Safari, Google Chrome and Firefox, my website favicon for my landing page appears on both Google Chrome and Safari (using the javascript embed method) but not on Firefox (Kartra favicon). Is it a glitch from Firefox or do I need to fix this inside Kartra?
2:21:13 – Besides access level, can we do membership for products bought too?
2:22:13 – Does double opt-in give me a list of people who didn’t complete the double opt-in?
2:24:34 – Do affiliates also need a PayPal account to be paid or can they be paid direct to their individual bank accounts?
05:04 – We have a lot of sequences that are missing days of the week and unless we go into each sequences and check each action, those actions will not go out. Is there is a way to know which sequences are broken?
07:03 – What is the update on removing Kartra branding from pages and emails?
08:24 – Is there a way to remove the Karta logo from outbound emails when you use Kartra mail as the outbound sender?
09:39 – What type of disclaimers should we show on our blogs that are related to weight loss and skin care?
12:11 – Is there a way inside a membership area to allow members to enter text and answer questions?
14:13 – What is the ideal size for the logo header?
16:29 – Is there a way to change “First ## days” on the product checkout page? Can we change this to something like “setup fee” or “initial setup cost” etc?
18:37 – Is there an easy way to embed an opt-in form in a Facebook page and feature it as one of the tabs?
21:57 – What is the use of customer list and customer tag?
24:26 – What is the best way to upload customers lists from Infusionsoft where each customer has tags?
26:50 – How does a comment box work? Where do I find the comment box?
32:09 – How do I mask an image in one of the web page templates? It isn’t adjusting for mobile or tablet. How do I fix this?
34:29 – How do I add Google Adsense to my Thank you page?
35:18 – When testing a funnel, how can I reuse emails? Is it possible to completely remove a lead and then start fresh with that lead?
39:00 – We are launching a membership site this week and when I move something to optimize for desktop and mobile separately on the purchase page, the shopping carts that I embedded are not showing properly. They are slightly cut off. How do I fix this?
41:17 – There are images that you can safely use that come with Kartra. Where can I find these? Also, aside from using on Kartra pages, can we use these pictures in sequence emails? What restrictions for usage should we be following?
45:58 – How do I change the Favicon on my pages?
47:02 – Where can I find Secret Key or Publishable Key while adding my Stripe account to Kartra?
49:49 – Can you do a screenshare of the Page Builder?
54:37 – I received this message after I added the Stripe Keys in Kartra – Now, you must put the following URL into your merchant account Instant Payment Notification configuration. Where can I find this?
55:18 – Is there a report that I can view to see daily opt-in leads? Also, can it be emailed to me daily?
57:29 – Is there a specific topic for this webinar?
59:41 – Can I play a video inside one of the computer looking images from mockup compositions?
1:02:05 – Can I add a column to a column block?
1:02:34 – On the Business Details of the profile page, there is a line for Sales Tax ID. Is this for – TIN (Tax ID number) or EIN (Employer ID number)?
1:04:17 – A payment was made by one of my client’s mastermind member who was re-enrolling into the mastermind program through Kartra. She used the specific Kartra link we sent her and she said that she never received our confirmation email once her PayPal payment went through. Also, there is no record of her payment reflected in my client’s Kartra account. But, the payment is recorded in her actual Paypal account. Can you tell why this did not reflect in Kartra?
1:07:59 – On a video that is placed in Kartra, can you overlay a play button on top of the video so someone recognizes it as a video rather than just a picture?
1:13:10 – On a web page in page builder, can I have a checkbox that will create a tag after it is checked? Also, can I make a section later in the page open up based on whether they checked a box or do I have to have them click a button that will send them to a new page and open sections based on the tags created from the checkboxes they checked?
1:14:56 – Can we have custom colors for our Kartra navigation bar on the left?
1:16:33 – How to remove the Kartra logo from the bottom of automated emails?
1:17:57 – Is it safe to offer the portal login in our emails and then whichever memberships people have access to, shows up on their portal?
1:21:19 – We have a Facebook group that is a part of our membership program. We need to have some way, for a list of paying members for the Facebook admin to know whom to approve or remove. My solution is to add a Facebook tag for new members that expires after say two weeks and a remove from Facebook tag that lasts two weeks. I want to have them expiring to keep the list fresh. Is there any other way to do this?
1:23:46 – How to display a video player in a membership besides just displaying the audio link?
1:26:15 – At the bottom of a Thank you page, I have a gif signature. Is there a way to make it start looping once it is viewable?
1:27:47 – Can I do a report of new adds and then unsubscribe for the week?
1:29:49 – How do I add both audio and video in the membership page?
1:31:22 – When setting up a product, is it possible to offer PayPal and Stripe to customers as payment options? Also, is it possible to add a comment area in the shopping cart so customers can add any extra information for shipping?
1:32:40 – Will the custom color be reflected account wise or will it just be for my particular login?
1:33:10 – Where can I have a list of new members exportable to csv and another list of who has unsubscribed in the last week?
01:52 – Are anchors available within email broadcasts?
02:33 – If I host my website using Kartra, what is the need for the SSL certificates?
03:13 – Where can I see the lists? Are they attached to certain sequences?
06:20 – How do I edit the invoice?
09:01 – How do I see how many people are at each step in a sequence?
13:59 – How do I see who is at what step in a sequence?
15:22 – At the end of the product creation process, Kartra gives you a code. Where do I put it and how do I keep it from being visible on the landing page?
18:04 – Is BAM included or is it extra?
18:28 – Can we use anchors on the membership site?
18:51 – Is it possible to add a full page HTML code (not in section or component), so that I can host my own domain?
20:50 – In sequence, is it possible to jump right to a particular step you want to work with or do I need to start from beginning?
21:57 – Regarding mobile sections within the page builder, can I create sections that are visible on desktop but not on mobile and vice versa?
26:57 – Where do I see on a daily basis who is opting in on my list? Is there a report that can be generated daily?
28:33 – My landing page text blocks don’t seem to expand to the edges of the screen. How do I create text boxes of full screen width?
29:20 – I started my site and the billing address is shown on my emails. How do I change home address there to my post office address?
30:06 – Does the same list of categories across all types of things can be categorized or does each type of thing have its own list of categories? Are tags category-specific or across all categories?
31:17 – How to put a funnel on social media?
39:32 – Is there a way to password protect a page developed in Kartra?
40:06 – How do I group my memberships in a portal?
42:43 – Can digital product be stored and hosted by Kartra for sale and delivery?
46:04 – In Kartra, can I upload each panel of my design or do I need to recreate it completely?
48:26 – Can we generate an auto login link so that when we send updates via email we can just add the autologin link and they will be routed to the actual product membership site?
52:56 – How do I share my screen? I am confused, what should I use – WebinarJam or Kartra? How do I stop sharing?
1:04:57 – Can you make it where, if someone doesn’t open an email, they get the same email with a different subject line? What is the best way to set this up?
1:07:16 – Regarding using Kartra Mail vs my own SMTP, why would I want one or the other?
1:09:34 – Are SVG or GIFs images useable on Karta pages?
1:12:52 – Can I take a Kartra gated video and embed it on another non-Kartra site?
1:15:11 – Does Kartra offer benefits that replaces an existing website?
1:16:15 – What are the suggestions on how to best post something on Facebook for a landing page?
1:19:21 – I’m setting up a membership site and using the education funnel. I’m putting the course in first. Once that is done, are emails optin and emails automatically connected to the membership?
1:20:09 – Where do I need to go for Facebook advertising training?
1:24:18 – If I hire somebody to do some Kartra admin work for me, how do I protect myself?
1:30:37 – My client’s emailing abilities were recently disabled due to great unsubscribes. Fast forward to being able to re-enable her email account with Kartra, we were able to clean her list and it was confirmed, as per usual. Now that we need to send a broadcast, there are 0’s across the board in the analytics for the broadcast. We’ve attempted this broadcast at multiple different times with the same result. We emailed support but they said everything looks fine. Is there something we’re missing here or is there a function that’s not turned back on for her account on Kartra’s end?
1:33:21 – How do I use the sub-dashboards in the campaign builder? Is it for creating continuations from the original campaign sequence or is it treated as a separate sub sequence that can be initiated with a tag, product purchase or something of the sort?
1:35:58 – I want members to be notified when something new is added to the membership area. Does this go out automatically if I manually add a new post or does this only work when Drip content is unlocked?
1:36:28 – What time without activity is considered inactive – 90 or 30 days?
1:37:01 – I was testing the look of an email the other day, sending to myself as a test, and I had two of my email addresses blacklisted on Karta. How do I solve this?
1:40:31 – When setting up a membership site, I would like the actual address of the member and the status of the member e.g., salon owner, stylist or apprentice. Is this level of detail available?
1:41:40 – If a video is hosted on YouTube, can I embed the video?
1:45:14 – How do I connect my new list from Kartra to my ActiveCampaign email automation? I’m trying to do a Done For You list builder funnel campaign and can’t seem to get the picture graphic bigger on the landing page. How do I increase the graphic?
1:48:52 – In order to initiate the sub sequences, do I have to initiate a step or put “go to step” in order for that sub sequence to activate for that lead? Are affiliate questions appropriate for this session or should I wait for the affiliate Q&A webinar?
1:49:48 – Where do we put our Facebook Pixel for ads?
1:50:30 – How is Kartra Academy set up?
1:59:44 – There are a couple of affiliates in my client’s account who have yet to fill out all of the requirements for them to be approved by us to become affiliates. Is there a way to nudge them along automatically? Does Kartra do this for us or do we have to set up automated emails for this?
2:01:33 – Are there some shortcuts to moving a funnel from ClickFunnels to Kartra?
01:34 – How do I pay my affiliates their commission through Kartra (both the affiliate and myself have set up their PayPal in Kartra but the payment did not go through)? Can you explain the manual vs automatic PIP activation?
07:48 – How do I set-up an automation with dripping emails to release a new module each week in my membership site?
12:28 – Is there a limitation for videos for Kartra or should I use Vimeo?
14:01 – When I go into Kartra to schedule the payment, the payment did not got through. Do I have to manually login into PayPal to pay my affiliates?
15:21 – I am setting up a membership for 12 weeks. Someone can join anytime and will have instant access to “start here” items. Presently, I send out emails on Fridays and I would like to switch that to each weekly module opening on Friday. How do I set membership up to do this?
18:29 – Is there a way to customize a welcome message that our affiliates will see upon signing in?
20:53 – For a program being sold on Karta, and/or a membership, is there a way to limit or permit a certain number of logins on particular devices?
24:03 – Are there plans to implement something like teachable or Kajabi for e-learning programs?
25:19 – Can I run all my Kartra pages through custom domain?
26:10 – I am seeing different lengths of time for cookies- 30, 60 ,90 days. What happens at the end of these periods?
28:24 – Do I have to login into my PayPal outside of Kartra and make the payment to the affiliate and then mark it done in Kartra?
29:57 – Can you hide hosted files from search engines since they are not a Kartra page?
33:26 – How do I stretch an image to display from end to end on my site page, so it is also optimized for both desktop and mobile?
34:36 – I just cancelled all of my other integrations including Vimeo, so I have everything in Kartra. What other services do you suggest should I get back – video (Vimeo), CRM (ActiveCampaign), separate shopping cart (Thinkific), membership area (WooCommerce), and funnel pages (ClickFunnels)?
35:45 – What is the monthly bandwidth limit?
45:36 – What is the payment milestone for affiliates in Kartra?
47:50 – Is there a way to unlock additional programs in my membership when a participant completes a program?
50:32 – I noticed that when you upload an image in the email or page builder, the image looks blurry. But if you copy and paste an image via a text box, it shows up beautifully clear. Is there a reason for this or a way around this by using the upload image feature in Kartra?
52:39 – Can I create multiple coupon codes for my product?
53:25 – Is there any way I can place the information of my social networks so that it connects with all the icons that appear on pages, mail sequences, membership site, etc.?
55:37 – How long will the cookie period be for their affiliate links?
56:03 – Does a membership site allow me to host my paid course as a replacement to hosting my paid course on Kajabi?
57:02 – Where do I add Google Ads tracking code page?
58:43 – Is having a custom domain the best way to use Karta to setup my website home, about, etc., pages and keep the blog going on WordPress which is already “mycomain.com/blog”?
1:02:42 – Is there a way to link Zoom and Kartra together or do I need to just upload the CSV file?
1:03:23 – Can I upload my files from AWS?
1:04:02 – Does Kartra have a chat support?
1:18:35 – I have a portion of my list that I have not added to Kartra. Do I need to double opt in these subscribers? If so, are there any supportive scripts for this? If not, will they automatically receive email or will emails go to their spam folder?
1:21:03 – Can you tell more about integration with Shopify, MailerLite and Podia?
1:23:28 – Can we host our videos solely in WebinarJam and EverWebinar and use them on a Kartra page?
1:25:24 – I will be using a Kartra Page as my homepage for a website and a private URL. I want to have a blog. Can I build one with Kartra or do I need to use another blog service, link it to a sub domain and link it to a tab on my Kartra based homepage?
1:26:21 – I have old opt ins on MailerLite and Podia that get leads daily and not enough time to redo them. What should I do?
1:31:08 – How do I select which products get displayed to my affiliates?
1:33:51 – How do I set up affiliates payments? Do they have to login to the back office first? How do I delete affiliates from the list?
1:37:31 – What program do I need to start with?
1:39:07 – One of my businesses uses a one up compensation plan, i.e., the first sale someone makes the commission is passed up to the person that brought them into the business, after that, they get the full commission on everyone else they bring into the business. Is it possible to set this up in the affiliate area?
1:42:38 – I use Facebook ads as they capture my leads. How can I integrate them with Kartta without using Zapier?
1:43:30 – What is the best way to host audio files?
1:46:03 – Will using a subdomain of my blog affect my SEO?
1:48:22 – A person that purchased one of my memberships in Kartra has a blacklisted email address. I edited the email address and it was still blacklisted. Next, I deleted the contact and tried to re-enter the person’s name and email address and I received a message stating that the email address was already in use on my list. How do I fix this email address?
1:50:03 – Can Kartra host all my videos?
1:52:17 – The problem with abandoning MailerLite is that my leads are coming from old pins and re-pins on Pinterest that are linked to the opt-in forms on MailerLite and those pin links can’t be changed. Should I consider setting up re-directs from the old opt-in form urls to the new ones?
1:54:56 – Can I add affiliate products to the affiliate program on sale from Clickbank?
1:56:49 – My website has been around for a while and my home page entry is on page one of Google. Will I lose this if I go over to Kartra? I have a lot of blog content attached to this website which used to rank well, however, I have just noticed that this content has lost ranking past page six of Google. Confused as to which way to go between Kartra and WordPress, but don’t want to lose my page one ranking with the homepage. What should I do?
1:58:13 – If someone clicks on my Kartra starter affiliate link but purchases a larger package like Kartra gold or another package, do I still get the affiliate commission?
1:59:23 – If I register for weekly Q&A call, is that for just the next week? Is there a way I can sign up once to be notified via email about them for every week until I unsubscribe?
2:00:03 – Can I create a blog site on Kartra?
01:28 – What does it mean to use your own SMTP provider for Kartra?
06:57 – Can I have a product set up as affiliate ready but not have it listed in the marketplace for everyone to find?
07:41 – I notice the test emails are sent with notifications@kartramail.com. Will this always make it land in the promotions folder? Also, why is this so?
09:41 – How do you connect a sales page to a membership opt in?
13:30 – Where do I find out who is blocked and how can I drill down?
15:39 – Can you do a quick overview on the Parallax side of page building?
17:27 – What is the best way to track sales on Facebook for a product that has upsell and downsell?
18:32 – In the page builder, when changing text in a block, I get this pop up that tells me that because of browser security settings the editor is not able to access your clipboard data directly. You are required to paste it again in this window. I checked my Chrome settings and have not been able to find that specific setting. How do I fix this?
21:37 – I have got a playbook I would like to send to my affiliates once they are approved, but I learned the automations and tags I set up for affiliates in my products don’t get applied on the affiliate until someone visits their affiliate page via their link at least once. How can I quickly get the playbook to my affiliates?
34:42 – How do I set up a simple sequence?
43:49 – Can someone who unsubscribed for all communication still access membership?
44:54 – Why is Kartra footer a requirement?
44:35 – Is there any way to change the color of the frame around a video?
48:44 – How do you turn on log/tracking for leads?
49:37 – How do I set an automatic email sequence when new content is available in a membership site?
50:33 – How to set up the autoresponder in Kartra for an affiliate offer I am promoting out of JVZoo?
54:29 – I would like to create a page which is like a portfolio page, but I need it for videos. My page may have dozens of small videos. I would like to achieve this by hiding some of them in categories, then hide and open up a new category. Will you please advise me the best way to achieve this?
59:19 – I have two domains and two separate markets that I serve under my starter account. I want to make sure that my dog walking business affiliates don’t have access to my paint nite affiliate products and vice versa. How can I make it so that affiliates don’t have access to all of my products when they get approved for one?
1:01:09 – When creating content in your Kartra site, is there a way to post your social sites and blog all at once?
1:02:40 – Where do I find a place to add the file such as a PDF workbook? Do I need to have it uploaded elsewhere, like a cloud based service like Google Drive?
1:05:03 – How long does the admins take to review a Kartra app submission?
1:07:30 – Does Kartra yet have a feature that allows you to clean your list for list hygiene management?
1:09:45 – Will Kartra track the tracking link from another source if I add it to the left column box?
1:13:36 – With the sequence builder, can I have questions that leads to multiple landing pages?
1:16:44 – How large my image files should be, to be most efficient with page loading time and also with good quality?
1:19:05 – How can I create an email footer for clients, which keeps them compliant but without the Kartra advertising/logo?
1:20:14 – Can I duplicate a website in Kartra?
1:23:48 – Do you have to set up an unsubscribe automation when someone presses unsubscribe? What happens if you don’t set up any automations?
1:26:27 – Does Kartra footer on email affects branding?
1:28:10 – Is there an affiliate Q&A on Wednesday?
1:29:14 – How do I add open graph to my main domain?
1:30:57 – How do I know how many sent emails were delivered in my lead log?
1:31:45 – How do I connect a file to the page?
1:36:04 – There’s a new section that’s been added specifically for the Facebook pixel. Should we put the pixel in here, or still put it in the body section? Do we have to go back and change the pages that have already been set up with the pixel in the body?
1:38:10 – What did you do to your graphic in the sequence mapping?
1:41:18 – When I use a pre-built block and then change some things like colour/image/text, it first loads the original item and then the new items. How do I get rid of that?
1:42:28 – Can you give examples of using a list versus a tag and when each would be more appropriate?
1:47:48 – When I use a page template, the social media buttons don’t work. How do I fix this?
1:50:25 – What happens to automation when someone unsubscribes?
1:54:28 – How do I determine bandwidth usage?
02:01 – How do I send my first email via simple list builder campaign automatically?
04:30 – How do I delete a Done For You campaign?
05:30 – When importing my contact list from Infusionsoft to Kartra, how do I import the tags into Kartra?
10:53 – Is there a way to time a page section delay from the time of the video start on a VSL page rather than timing it from the page opening?
14:22 – When a member stops paying, will they automatically lose access to paid content?
15:51 – Is there a way to use an audio link instead of uploading the audio to Kartra?
17:02 – What are goals?
26:01 – How many levels of membership can we create?
26:47 – Can I tag customers that buy a product and don’t have an affiliate attached with it?
29:34 – What are the best practices for list & tag management? Do you have one big list and then manage leads via tags or do you have several different lists and then different tags within lists?
32:47 – How do I limit my staff’s accessibility to certain products/businesses? Is there anyway to do a backup on pages? Why does it say empty section on my saved templates?
36:52 – Can you edit one master menu so that when you make a change to it, it will update on all of the pages that have that same menu?
38:48 – Do you have HTML integration?
42:28 – How to use a form to get username, email and password to grant access to a membership area without the need to automatically create a password and send via email?
43:21 – Is there a way to automate a tag 30 days after purchase if a certain other tag has not been applied to that customer’s profile?
45:49 – We want to use Kartra for all of our marketing but when it comes time to buy can we have a buy button that goes to our WordPress shopping cart that automatically enrolls students into our course? Is there any other way to automatically enroll the student through either Kartra’s shopping cart or our own?
48:09 – Where can I find animated gif?
51:37 – What is the best microphone to use for recordings to stay on Kartra? Can I use the same microphone for a webinar? Do I have to compress audio files like I compress video files? Is there a program you recommend to compress the audio?
56:42 – Is it possible to see a graphic of everything that happens in a process so that I can problem shoot every step of the process?
59:53 – Do I need to put an image on top of a video for the gif?
1:00:24 – If I open my main domain without “www.”, I see my own favicon. If I open my homepage with the subdomain “www.”, I have the kartra-favicon shown. Where can I change it?
1:02:40 – What is the difference between the video analytics and the start measurement?
1:06:35 – Where is the tracking code?
1:08:24 – How can I link TimeTrade to a Kartra page to offer scheduled get acquainted calls?
1:09:38 – Is it necessary to use tracking links on my email sequence or Kartra automatically tracks the links that are inserted on my emails?
1:10:34 – So in membership, I just uploaded a PDF called “United_States_of_Addiction.pdf” but instead of it being called what I named it, it’s delivering “1496258_1531863396343United_States_of_Addiction.pdf”. How do I prevent this? Also, the browser tab is calling the PDF a Microsoft Word document. Is there a way to make the browser tab display Adobe PDF or simply PDF?
1:13:31 – Can you talk about being an affiliate on Kartra and selling products on ClickBank or JVzoo? Can Kartra still track the specific details of your customers that buy your affiliate products?
1:15:01 – Does Kartra have an audio player that can use Amazon S3 and also have a download button so I only need to insert the S3 link to one place?
1:16:45 – What is the right size for a photo to import to a page?
1:17:20 – When can we be able to add a JV broker to an existing affiliate?
1:18:24 – How do I start with Done For You campaigns?
1:20:52 – Why does my favicon shows up on some Kartra pages and not others?
1:24:18 – My header is staying put while my page scrolls down. How do I stop it?
1:25:14 – Is it possible to have more than one Twilio integration so we can use different Twilio phone numbers for different SMS sequence?
1:44:14 – Is it possible to offer a group/company membership to a team with more than 1 person?
1:45:54 – Do I need Infusionsoft account if I have Kartra?
1:47:40 – Do I need to put the tracking link in the page under Page Builder > Page > Settings > Tracking Codes?
1:51:27 – Since there’s no playback option on the Kartra replay links, will you give the download of it because rewinding and pausing the video is imperative when trying to apply the directions you give us?
1:52:28 – What is the bandwidth gig limit for one’s account? Does bandwidth only pertain to the audio or video as it is loaded and played? Does it pertain to those videos stored on Youtube / Vimeo when you are bringing in a video via link? Also, is it per view, so if one lead views it twice, each view is using bandwidth? What if one doesn’t view the entire video – if one watches only half of the video, is that half the bandwidth of that video or is it the full bandwidth for the full video?
01:54 – I have two programs and I have created them as two separate membership sites within my membership. I have also created my member portal. How do I get someone to purchase the program so that they are sent the login details for the member portal?
08:08 – What is the use of multiple smaller lists over tags?
09:21 – If I have Kartra, do I still need Aweber?
10:34 – I want to send a reminder every 30 days. Do I create a loop in a sequence or should I create two separate sequences that refer each other?
12:02 – How long would you expect it to take me to build out the simple list building campaign and get it operational if I already have the content?
13:07 – How do I create a discount code in Kartra for a product?
22:46 – Is there a way to call out your subscribers by name like in email autoresponders when they land on a sales page with BAM technology?
23:23 – How do I upload an email list? Is it possible to make the countdown timer clickable?
26:34 – How do I add a new video in the membership site?
29:53 – How do I grant access for a membership level solely based on giving them bonus content because they signed up on the day of the webinar?
32:52 – Under page settings tracking codes, is the footer section still within the HTML < BODY> tag and therefore the best place to put Google analytics code or should it go in the < BODY> section option?
36:07 – Is there a way to copy a sub sequence from one campaign to a different one?
49:19 – How do I configure a Kartra page to be the index page on the sub domain that has been configured on the account?
50:17 – How long does it take to build a membership site?
51:02 – What is the best way to make sure the csv has all the info you need?
1:00:39 – How does Kartra work with CRM systems?
1:02:41 – I want to give a discount to people who have already made a purchase with the business but not in Kartra. Is there a way to have them check a box i,e., yes I am a current client or no I am not a current client and have them sent to a different price point depending on if they say yes or not? How do I offer the option – monthly or yearly? What is the best way of doing this?
1:17:04 – In the page builder, how do I add social media icon “connect with me”?
1:21:09 – How can the team members that are added to my account see the leads with full profile information?
1:23:55 – What is the process for filing a podcast? Why use Vimeo instead of YouTube?
1:28:25 – If I create a membership site, will the customer be able to update their own credit card? Does the system allow you to email them when their credit card is about to expire so they can go and update their information?
1:30:23 – How do I add another person as a lead with the same generic email that was previously removed?
1:31:50 – How do you send an existing email to just one person in your list?
1:34:55 – Can I insert an embed code for a video from Vidello by using the Vimeo option?
1:38:02 – I imported a client listing from another CRM system. Each lead has a little red dot by their name. Once I tag them or put them into a list, the icon turns green. What is this icon used for?
1:39:35 – What is the best format to use to share a document in Kartra?
1:40:39 – Is there a way to send a lead an email and have the lead fill in the fields contained in their profile? Is there a way to have your lists always default in alphabetical order? When you set up a chat channel, the lead can download the chat after the end of the session. Is the chat also retained for my purposes to see how the support was handled by my staff?
1:43:50 – Do I need to add each bonus (the bonus for paid in full and the bonus for signing up on the night of the webinar) as a membership level for the automation to work?
1:47:12 – How do I remove a channel from the help desk?
1:48:45 – In the membership area, is there a way to use a button to download an audio or video or can the button only go to a Kartra or external page?
1:53:13 – How do I add my URL for Instagram?
1:53:35 – How do I get someone to get the “current student” tag that sends them to the “current student” price point page? Do I have to have them complete an opt-in form before they see the price point? Then, if they answer yes, they are tagged with price point one and see the price point one sales page and the ones that answer no get a “not current student” tag and are sent to the not current student price point page. Is this correct or is there another way to do this ?
1:55:14 – What size of PDF is good?
1:56:41 – What kind of microphones do you guys use for this webinar?
1:58:20 – Is there a way to set up a login info that logs them into the portal and then they don’t have to log in anymore?
2:00:44 – On memberships, there are no social media icons. How do I add the Instagram icon?
2:02:47 – How to login to the portal?
2:05:20 – How do I use a subdomain in the membership area?
2:06:15 – How do I add sub memberships?
01:00 – Is there a way to create individual “download link to buyer” emails for multiple products?
06:55 – How to I connect my upsell VSL to my main VSL page?
11:40 – How do I start with creating website and pages?
14:42 – I am launching a product/program with an upsell and when testing, it’s not showing the pricing or charging for the upsell. I have set the checkout page to pricepoint. Can you walk through the configuration?
27:28 – I noticed that page URLs can be opened by anyone that knows the URL. Does this mean product download pages should be purposefully made more random or complex?
29:01 – Is there a way to have members in a membership site at a certain level to automatically receive access to another membership site?
31:22 – I want to tailor the emails and CTA for various courses based on their current status – pregnant or not pregnant or which trimester etc. How do I set this up?
33:36 – When connecting a product in Kartra to an integrated wishlist member level, will the new member receive login details from Kartra?
34:35 – What happens if you have a fixed price for an affiliate and the client buys with a coupon that is bigger in amount?
36:06 – How can I upload my contacts to Kartra? I put in a website that is not up and directed to my supporters. How can I get past the website issue?
38:39 – Is there any other way to send membership login password instead of emails?
40:05 – How many hours it would take from creating a website to starting campaigns?
42:38 – Is there a tutorial for the membership portals?
43:22 – How do I integrate my products on Kartra with JVZoo?
44:31 – How do I make a set of custom fields available on all leads?
47:26 – Do I need to setup a product first to sell the membership course?
49:05 – What are the pros and cons of creating two Kartra accounts?
53:03 – Can we progressively add information to a lead account? How do I add new info to the existing lead account? Also, can I add data to existing lead account at a later date with a form or a page?
54:32 – After setting up a funnel, sequence and automation, what is the best process to test it against each permutation?
55:58 – If content is dripped out by date and someone joins as a member and you have it set to send emails when content is unlocked, will the new members get notified all at once of posts that are unlocked or will the emails get sent only when the posts unlock after their joining date?
57:56 – How and why to use the custom domain?
59:07 – What do you use (form/survey) to add additional data to lead at a later date and still tie it to the lead? Does the user/lead have to re-enter their same email on the new page to add data to their lead data?
1:00:18 – Can you clone an entire sequence and then tweak it to customize it for another domain?
1:00:49 – Where can I setup chat?
1:06:07 – Can I use tags to start sequences within sequences?
1:09:44 – How do I hide a section on a page?
1:11:43 – I just tested my setup and it didn’t charge for the upsell product. Is there anything else in the configuration I should know about?
1:14:16 – When cloning pages, the original title shows when sharing them on Facebook. How do I change that?
1:14:56 – Regarding reverse sequence, can we use a sequence to unwind if someone does a trial but then does not want it?
1:16:08 – What does the copyright on a website cover – design or words?
1:17:44 – Can you demo a sub-sequence with the thought behind it?
1:20:15 – Is there a way to have a before and after subscriber email list for a webinar? Also, is there a way to put a ManyChat button on a thank you page that takes them to a sequence in Facebook messenger?
1:22:39 – Can I use a sub-sequence for a trial?
1:27:39 – I noticed that you can change the stripe key code in the credit card area for my product. Is the upsell product automatically connected with the first product?
1:27:49 – For affiliate registrations, can you brand the email confirmation rather than having the Kartra branding?
1:28:50 – How do I create a sub-sequence?
1:29:40 – How do I add automation inside memberships, like if a member clicks a link on a content page they will be tagged?
1:33:00 – I have one membership course with 3 different payment plans. Do I have to create 3 different memberships of the same course or is there a way to put three different payment options on the order page for the course and how would I do that?
1:35:37 – Can you demo lead scoring?
1:37:12 – I plan to have a monthly membership and a yearly membership. Yearly membership will be the same but with bonus material. Can I just do this as two different levels of the same membership so each has a different price point or should they be two different memberships?
1:40:37 – What is the best way to have a member discussion area?
1:41:44 – If I would want the Diamond student to have instant access to everything, should it be different memberships?
1:42:05 – Can the length of the various membership levels vary?
1:43:03 – I have two programs to put in my membership site. Each program has different days or modules with audio, PDF’s, webinar. How do I set up and organize these different types of content?
1:44:20 – Is there a webinar funnel or documentation on setting up three different payment plans? Can you give an ordered checklist of what should be done?
1:46:46 – Can you provide any examples of tags that are too general versus too granular, like one membership level is three months and one is two years?
1:48:30 – Is there a limitation on number of comments on each content page?
1:48:59 – Can we create more than one portal?
1:49:22 – Is there a way to grant access for a membership level solely based on giving people bonus content because they signed up on the day of the webinar?
1:50:48 – Is each piece of content a part of a post?
1:51:16 – Is there a webinar checklist?
1:57:13 – Can you explain the differences between EverWebinar and WebinarJam? Which one is better than the other to integrate with Kartra?
1:59:01 – On the 1-click upsell page, is it necessary to link the two buttons?
1:59:49 – Can anything on a membership be shared to Twitter or Instagram?
2:00:26 – Can someone go live on EverWebinar or is it just pre-recorded?
I just bought a subscription for WebinarJam AND EverWebinar.
I am still looking for a platform to sell my online video courses. I am looking at Thinkific, Smartmember, CourseCats. I have to decide in a few days. Can you please give me an estimate how long it will take before your product goes live?
Hi there! Kartra is currently in Beta, scheduled to go into Early-Access in about a month. If you’re interested in getting on that list, feel free to fill out a short survey (we’re collecting details on our potential members to make sure we serve their needs), and we’ll let you know the moment we’re open for business.
The link to the survey is here: https://www.research.net/r/kartra_pro_survey
Hope that helps!
i want to be a beta user
Hi Phillipe!
Kartra is currently in Beta and all user spots have been filled. However, it is scheduled to go into Early-Access in about a month. If you’re interested in getting on that list, feel free to fill out a short survey (we’re collecting details on our potential members to make sure we serve their needs), and we’ll let you know the moment we’re open for business.
The link to the survey is here: https://www.research.net/r/kartra_pro_survey
Hope that helps!
What help do you provide to someone moving from Infusion to Kartra with 20,000 contacts and hundreds of tags?
That is an awesome question and I think you may be psychic, because we were just talking about that this morning! We are currently in the planning stages of helping our customers transfer their data from their existing accounts to Kartra. I don’t have specifics yet, but know we are setting up a process and will have it addressed as quickly as possible.
Hi,
Can I use Paylike as my payment gateway inside Kartra?
It’s my understanding that most gateway’s work without issue, but I can;t answer specifically about Paylike. Your best bet is to send this question in to the Kartra helpdesk. support@Kartra.com
Paylike isn’t an integrated gateway at this time, but authorize.net, stripe, paypal and braintree are
What payment providers are supported? In The Netherlands we use iDeal. I think Stripe may actually support iDeal too
Hi Stephan! The payment providers that Kartra currently integrates with are Authorize.net, Braintree, Paypal and Stripe. I did a little research and yes, it looks like Stripe supports iDeal. You can see more here: https://stripe.com/docs/sources/ideal.
Hey, I just saw this comment and wanted to clarify some details about the Kartra Stripe integration! While Stripe does support iDeal and some other advanced payment options, the Kartra integration can only process credit card payments.
Is there anyway to check all the Q&As from the webinars without having to watch the whole webinar? Takes a lot of time. Would be much better to be able to watch the replay where you have enabled the controls so we can fast forward to whatever Q&A we are looking for?
Hi Camillo! It’s a good idea but the fast forward and rewind functions get out of sync with the chatroll and feedback flow. As a result, the replay happens as a total replay. You CAN do it via the developer console, if you have the knowledge to use it. In any case, our presenters are knowledgeable and, IMHO, really personable – the webinar goes fast! ;+)
Thanks for explaining this. Will you in the future launch a Q&A section or FAQ section where we can do search?
I’m personally not sure about that, Camillo. The best way to initiate that conversation would be to submit a Feature Request at https://www.kartra.com/request/. That is a direct connection with our Development Team. If enough people are requesting such a feature, it becomes a priority development (as I understand it). Hope this is helpful to you! :+)
Can Karta replace Active campaign (also) as Marketing Automation, Sales CRM, E-mailmarketing and autoresponder?
Hi Gurby!
I’m not familiar with that product but yes, Kartra does handle marketing automations, sales CRM, email marketing and autoresponders. It also handles membership sites, video hosting, landing pages and more. It’s the most robust, intuitive platform that I personally have worked with – and I’ve been a digital marketer since 1998. To get updates on the February 2018 launch, please make sure you are on the mailing list through this site! :+)
How about giving us some player controls on the video? The outline of exactly which minute to go to for an answer to a question is great but without the playhead it isn’t as useful.
Hi Dean, if you are a Kartra user, you can watch the videos in Kartra Academy, complete with player controls! =)
How can I watch a replay of April 10, 2018? I keep getting sent to the current week’s call. I have questions about integrating with wix and creating quizzes.
Thank you.
Hi Heather, if you are a Kartra member, you can watch the replay on Kartra Academy here: https://login.kartraacademy.com/academy/post/378
I would love to watch the Q&A Replays because I can see with the time stamps that my question has been answered. The problem is that when I click on the replay to watch it… there are no controls on the video. So I would have to sit through 50 minutes of this replay to get the answer I need 🙁 Can we get controls on these webinar replays so we can use the time stamps please?
Hi Nichole!
Did you know that the Karta Q&A webinars are also uploaded into Kartra Academy, and they’re scrubbable there, so you can move forward and backwards in the video?
Get started here: https://login.kartraacademy.com
You received login details to Kartra Academy when you subscribed for your Kartra account, but if you can’t find your details you can use the ‘forgot password’ link or reach out to our support team here:
http://help.genesisdigital.co
Take care!
Can I use iPay88 as my payment gateway inside Kartra? Let me know it is allow to integrate iPay88 payment gate inside Kartra. iPay88 is a famous payment gateway used in Malaysia. We are staying at Malaysia and all our affiliate user and buyer will be at Malaysia too. Therefore in order for us to use Kartra system, we need the payment gateway for iPay88. Thank you and hope to here from you soon.
Hi TKC! Great question!
I’ve submitted a ticket on your behalf to our Help Desk team to ensure you get a complete and accurate answer.
You should have received a notification just a little while ago that the request was received, and our team will respond ASAP!
Thank you for choosing Kartra <3
Everything is very open with a very clear explanation of the issues.
It was really informative. Your website is extremely helpful.
Thank you for sharing!